Quick wait to be seated around 20 minutes or so during late lunch on a Saturday afternoon. The hostess stand was busy but everyone was kind and helpful. We were seated as a party of 5- 3 adults and two infant children with a double stroller in tow. They sat us fairly comfortably in the back on a booth with a booster seat for our toddler. The service was excellent- we had Izzy W as our server. We ordered 3 steak entres. All amazing and cooked to perfection. Table appetizers were delicious as well. The new peach lemonade was tasty and the peach Bellini spritz was very refreshing. Had a great visit and glad this location has stayed open during the construction of any new restaurants opening up across them from the mall walkway. read more

The Cheesecake Factory - Steak Frites* ** cooked medium well - Desserts Near Me - Brandon, Florida

I had to update it to three stars because even though I don't really enjoy the food at this place, I know we will be back so I think that deserves three stars. The reason we keep coming to cheesecake factory is my oldest son loves it. And a ton of other people enjoy it as well because on a Sunday at about noon it was absolutely packed. There was a 20 minute wait and this is not a small restaurant. This is even with construction being done all around the patio so people aren't just wandering by. They are coming specifically for a cheesecake factory. It was a 20 minute wait for a normal table, but the high tops at the bar our first come first serve. We grabbed a high top at the bar and there were a couple other tables open next to us so if you don't want to wait just head to the bar area. Service was still a little slow, but not outside the realm of what is reasonable. Our server was really nice. It was just me, my husband and my older son so my son got the chicken tenders and fries. Like my last review said he loves the fries, he ate half the chicken tenders, which is quite good for him. He also loves this sourdough bread. I got the beet and arugula salad because I knew I'd end up eating some of his chicken tenders. The waitress warned me that it is quite small. I didn't realize how small until it came. It's not that the size really surprise me, but there is very little beets. Other places you would receive a whole beet, but here it's cut up into tiny pieces and there aren't that many. That being said it is an absolutely delicious dish. Is it worth $13, probably not, but I really enjoyed it and felt healthy so I probably will get it again. My son's chicken tenders was deeply fried. So it balanced out the greasiness I felt eating two of his chicken tenders. My husband got a chicken sandwich, but asked for it to be grilled instead of fried. That's definitely the way to go for him. He subbed out the salad for green beans. They were undercooked. They were just cooked enough though to be edible so we decided not to send it back. I'm sure they were slathered in butter though, so that's definitely not the healthiest choice of vegetables. So in the end is the food great, not really, but my older son loves it and it's not that bad so we will be back. read more

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This particular location is a bit of a mess. The previous time there were issues and now this time too. The wait wasn't bad. Probably 10min or so. When we were seated there was food on the floor near our table. Guessing it was from the previous guests. That same mess was still there when we were leaving making the floor slippery and gross. The food both times took forever and our waitress seemed to be preoccupied with another table as they got a lot more attention. I just don't think it's a location I'd visit again based on these two visits. Try something else local if you're in the area. read more

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We had a pretty disappointing experience here. We waited about 30 minutes for a table for two, which wasn't a problem, but after waiting we were seated back in the bar area at a very small table along a long booth, extremely close to the couple next to us. We were so close that our purses were nearly touching, and I had to apologize while squeezing past their table and food just to get into my seat. While waiting, we each had a Modelo Especial on draft at the bar and were surprised that they were about $9 each, which seemed unusually high for a standard draft beer. We started with the tuna nachos for about $20. The portion of tuna, avocado, and edamame was incredibly small compared with the amount of wonton chips. We left most of the wontons because there simply weren't enough toppings to eat with them. Our entrées also took a very long time to arrive. Our waiter was perfectly pleasant, but it was difficult to get his attention throughout the meal. He may simply have been overextended, and I can't speak to what was happening behind the scenes, but it definitely affected the level of service. We both ordered the steak frites, which were over $30 each. I ordered mine medium-rare, leaning toward rare. After the long wait, it arrived closer to medium or medium-well and was so tough that I could barely cut it. The red wine sauce was also extremely heavy and tasted more like A1 than a red wine sauce. My boyfriend ate his because he was starving, but I sent mine back because I couldn't eat it. I ended up getting the spinach cheese dip to go instead. I understand that a cheese-based dip is going to be rich, but this was excessively oily and visibly separated, with a layer of grease that made it pretty unappetizing. Between the cramped seating, surprisingly high drink prices, sparse appetizer, slow service, long wait for our entrées, improperly cooked steak, and disappointing replacement, the entire meal felt very overpriced for the quality and experience we received. read more

My 3rd time going to The Cheesecake Factory in 3 weeks. I'm going to go to the one in Clearwater next weekend and complete all 4 in the Tampa Bay area. This location has a giant sign when you walk in that says, "Happy Hour Monday - Friday 4-6pm in the bar area." The other locations don't advertise like this location does. Specialty cocktails: $8.95 Well drinks: $8.95 Wine Glass: $8.95 Draft Beer: $5.50 Bottled Beer: $4.50 Appetizers: $10.95 Small Plates: $9.95 On this occasion I was at the bar and we had NFL football on!!! Yeah baby, the NFL is back! Up first, The Cheesecake Factory GOAT, The cucumber Martini for $16.75. Super Duper uber delicious. I always get the $13.50 Brussels Sprouts. Then, the bartender told me their strongest drink is the $16.75 Coconut Margarita so I gave it a shot. It was super delicious too. Would recommend this one. I always get the $16.50 Bee Sting flatbread as my main entree. For dessert, I tried the $17.00 Old Fashioned. It was made with 1 giant ice cube how I like it. It was pretty standard. Glad I found my love for The Cheesecake Factory again after ignoring this place for a decade. read more

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Had a nice solo dinner at the Cheesecake factory. My server Izzy was very nice and provided great service. It was early and not very crowded. I enjoyed my meal except the brussels sprouts that I was eager to try. My dish was mostly outer leaves rather than actual sprouts abd they taste a little bitter to me. My pasta was delicious though and my drinks were delicious. I also enjoyed my upside-down pineapple cheesecake. Overall it was a great solo dinner. read more

The Cheesecake Factory - Desserts Near Me - Brandon, Florida

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Typical experience at cheesecake. Everything was delicious. The place was busy as usual on a Saturday at lunch. The staff was nice, however not super attentive. The fried macaroni is always fantastic. The side of Brussel sprouts are my favorite. And the Cobb salad was just ok. I would have ordered the chicken grilled instead of poached. read more

The Cheesecake Factory - Fried Macaroni and Cheese - Desserts Near Me - Brandon, Florida

Another great meal at Cheesecake Factory. I tried the chicken Parmesan pizza style with extra Alfredo sauce and it was really good, very big portion and very filling. read more

Was there again 7/10 still as good as ever. I had the Thai lettuce wraps and the Southwest eggrolls, so good. Good lunch meal with a friend at the end of my vacation. The wraps are one of my favorite dishes here but I don't like the peanut sauce and that's just because I don't like peanuts that much. The other two sauces however are really good. We had a good server and we had a nice view out the window. It was a nice lunch friend date and not too crowded. read more

The Cheesecake Factory - Desserts Near Me - Brandon, Florida

I don't believe I am the biggest fan of this location. Staff seems to get very flustered when busy and does not provide the best service. The food is okay and the most recent times of being there, has been disappointing. Not at all justified for the price. I don't think I'll be back to cheesecake for awhile, for the food at least. The cheesecake is still pretty good. read more

We arrived for Happy hour and were seated at the bar . The bartender was very slow with taking our order . We ordered two drinks the mojito and the whiskey smash they were ok not strong enough. Crab wontons is always good however, my first order came out over cook. Second order was great. Cheeseburger Spring Rolls were delicious and the red sauce . Asian tendloin Bowl The garlic noodles was delicious. However, they mixed fresh vegetables with frozen veggies taste almost like a frozen dinner. read more

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The Cheesecake Factory at Brandon Exchange (formerly Brandon Town Center) is a beautiful restaurant with great food and service. I may be biased as The Cheesecake Factory is my favorite chain restaurant, but I can honestly say this was a 5 star experience in all aspects. The menu is extensive and continues to change over the years. Tonight I saw some new items but also saw things that have been there for 20 years. My favorite "Cajun chicken littles" is now "chicken tenders." The only difference was that the corn succotash was substituted for just corn. We ordered 3 appetizers on the happy hour menu which is only available at the bar. It saves about $4-5 per plate. Service at the bar was excellent. We always had full drinks. As usual, we took a lot of food home; the portion sizes are large. Last but not least is the cheesecake. You must try the cheesecake. There are over 30 different cheesecakes. It takes two pages to list them all and the cakes. A few of my favorites are the Oreo, Reese's, or Hershey's. They're all good! The Cheesecake Factory is the best chain restaurant in my opinion. There is something on the menu for everyone. Food quality is above average and so is the portion. I've been dining at their restaurants for over 20 years and tonight was a perfect example of why they are the best. read more

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We had another fantastic meal here and our waiter, Eric was very attentive. I had The Tuscan Chicken and cheesecake from the Skinnylicious Menu & they were both excellent and nothing tasted skinny about either and the portions were plentiful. My husband had the enchiladas. read more

The Cheesecake Factory - Tuscan Chicken - Desserts Near Me - Brandon, Florida

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Can't go wrong with the plethora of menu items. There's something for everybody here. Sat in the rotunda room. read more

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I have been to this particular location more than a dozen times. I have never had any issues with them AT ALL. Today, I went to pick up something and every one I encountered was so kind and helpful and mostly everyone had a big smile on their face. That's very impactful, I want to say great job to management, to the team and to all involved. Thank you for your kindness and enthusiasm in customer service. Continue to be great, it's appreciated! read more

After eating at CF many times, I was expecting that the food we ordered for pick up to be good. However, I was very disappointed in the fettuccine alfredo. The noodles were mushy and the dish was poorly seasoned. The chicken was very dry and tasteless. For the price, our food was beyond sub par. read more

The Cheesecake Factory - Fettuccini Alfredo with chicken - Desserts Near Me - Brandon, Florida

I've gone to this location a few times! Always really nice and the food is really good. I usually go for the happy hour since that makes the most sense. Only con is it is only available at the bar area instead of the whole restaurant. I've tried a few things. The eggrolls are delish!! My favorite being the chicken taquitos and the avocado eggrolls. The chicken blasts were okay, crunchy outside but soggy inside not for me. But taste overall was good. Very filling i could only have one. This cheesecake was the snores cheesecake very chocaletly. They definitely shrunk in size but what can you do! Either way all their dishes taste fresh and the free bread is always a plus:)! read more

The Cheesecake Factory - Desserts Near Me - Brandon, Florida

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The Louisiana Chicken Pasta with extra sauce was delicious. It's one of my favorite entrees. I loved the Spicy Jambalaya Arancini. It was surprisingly very flavorful. I would order this again. The BBQ Pork Belly Buns was good. The barbecue sauce, pickles, coleslaw etc. provided a unique taste. The Pickle Fries and Chicken Taquitos were good. Overall I enjoyed the meal. read more

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Best service! A group of us decided to have dinner after a training. Some of us were familiar with the plethora of options, and some of us were eating at CF for the very first time. Service started with the staff holding space for our newbie and helping them navigate all of the options. I don't think I've ever see that level of compassion from a server in this type of context. We ordered a mix of things, everyone enjoyed their picks. I found the Bee Sting flat bread to be the perfect size (for dinner that night, and lunch the next day). A very pleasant experience. read more

Been going to the Brandon Cheesecake Factory for a couple years now just as a twice a year kind of customer. The food was excellent, there are some dishes I frequent back to like the lemon shrimp angel hair pasta or their Reese's Cheesecake, but there are dishes I've had that I would not get again- which is okay because they have a huge menu. Also pro tip, don't buy the ginger ale there, they charged me 4.95 for a small bottle. Service is nice but every time the server seems too busy to give the best service to their abilities. The ambiance is nice with their lighting and interior design as Cheesecake is known for. read more

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I went on a Friday at 3pm so that's a busy time. The parking is always full, but it doesn't take long to find a spot. There was a 40 minute wait time and it took the whole 40 minutes. The server we had was not the best, but it looked like they had good servers otherwise. The menu is overwhelming because they have too many options. I ordered a mocktail which was good and the price was fair. I had the spicy rigatoni and it wasn't the best pasta Iv'e ever had, but good enough to eat. Overall, I do want to go again and see will my experience be a little better. read more

The Cheesecake Factory - Spicy Rigatoni - Desserts Near Me - Brandon, Florida

We were looking for a nostalgia experience when we choose to eat at this location . The server was assigned our table and we noticed she was also serving drinks at the bar. After a 15 mins or so I motioned to her at the bar for her to come to take our order. Our server took our complete order and she went back to continue serve drinks. We were quickly given our drinks and bread. Our server again went back to the bar. As it became busier around us it became painfully clear that we were not our servers Prority. Again I had to motion to her to check on our order. As she came over to us another server brought over our order. Our food had been sitting for some time, as we discovered this while tasting our French fries. Now frustrated that our meal was subpar I now went to locate a manager-waste of time as he could have cared less being sure to state to me he was just now coming on shift. I give this visit a one star. The attitude of the staff and manager and the follow-through and efficacy of seeing a service per client through our alarmingly not up to what I had been use to in years past. After leaving the restaurant, the food that I did eat, I became ill and was not able to hold down the food. I will not be coming back. The ambience was fine. read more

Overall it was a pleasant experience. I went on a Tuesday night at 9pm and there weren't many people, which was really nice. For anyone who doesn't know, Cheesecake Factory is notorious for their extensive menu. I eventually decided on the crispy brussels sprouts and Tuna Tataki salad. The brussels sprouts were crunchy, but I was a bit disappointed because almost the entire dish composed of separate leaves instead of whole sprouts. The flavor was good though. As for the salad, the tuna was good but it was a little strange that they gave me the sliced tomatoes and avocado on the side of the plate. It was still fine though. The main reason for my trip here was to redeem the free birthday cheesecake with any purchase. Just make sure you sign up for their rewards before your birthday! I got the pineapple upside down cheesecake and it was good. read more

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I did an order for pickup tonight and the food was awful!!! My Cajun pasta was dry and had no sauce. My pasta was all in one clump, so over cooked. My wife's Alfredo pasta chicken was even worse. The pasta was mushy and the chicken was bland. No seasoning!!! So very disappointing with how expensive this meal was, you expect the food to meet the standard. Never going here again! read more

Stopped in on my birthday just for a slice of cheesecake and some sourdough bread, and the staff went above and beyond to make it feel special. Super friendly service and, as always, the cheesecake was amazing. Great experience! read more

The Cheesecake Factory - Ultimate Red Velvet Cake CheesecakeVelvet - Desserts Near Me - Brandon, Florida

We came for lunch and sat outside. It was not crowded at all. We had great service and always had our drinks filled. They have an extensive menu but my favorite item here is the Thai lettuce wraps. They are so fresh and a beautiful presentation. They are build your own style and come with 3 sauces, my favorite being the peanut sauce. I also enjoy the tropical tea. Everything is made in house from scratch except the cheesecake funny enough however it's still delicious. If you're looking for a wide variety of food this is the place to go. There is something for everyone. read more

Let's start out with the club sandwich. I ordered that and it was delicious. I ordered it special with no lettuce and no tomato and added cheese and it came out great. My older brother ordered the grilled chicken sandwich and enjoyed it. My Mom ordered the Asian chicken lettuce wraps and loved them. Unfortunately, my younger brother ordered the French Dip Cheeseburger without the grilled onions. Well he was eating it and started noticing onions and it pretty much ruined his meal. Thank god he had fries and I shared some of my club sandwich. We had to wait so long, at this point he didn't want it made over plus he was turned off. Anyways, they gave us a free Reese's peanut butter cup cheesecake to take home. Our server, was Dan and he was very nice it just seemed to take forever to get the bread and refills of our drinks. The service definitely could have been better. The ambiance was ok, but we were way in the back by the kitchen even though the restaurant wasn't busy. Overall, three stars just because it took so long and everything was kinda a struggle. Next time, I'm hoping for a different experience. read more

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Picked up my free birthday cheesecake this time around and it did not disappoint. So delicious as always! I got their Salted Caramel cheesecake slice! It was absolutely delicious. The customer service at the cheesecake area was so friendly and kind. Can't wait to come back to eat. Been craving their Miso salmon and egg rolls! So good! read more

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Went here for my sons birthday and I ordered the CHEESEBURGER SPRING ROLLS Ground Certified Angus Beef®, Lots of Melted Cheese and Grilled Onions Rolled in a Crispy Wrapper. They were delicious and I had leftovers to take home. read more

The Cheesecake Factory - Cheeseburger Spring Rolls - Desserts Near Me - Brandon, Florida

I am very upset by this experience. I ordered online and the portion I received was ridiculous. The cheesecake slice was paper thin and not worth anything near 12$. In the display, the slices were huge and actually worth what I paid. Also why even have a curbside option if you have to go in anyways??? What is the point of the options for pick up if you have to go in for all of them? I wasted my time sitting in the car because no one told us we had to enter the restaurant for CURBSIDE DELIVERY. Cheesecake you need to do better as a company, workers were delightful. read more

Decided to visit cheesecake factory for Mother's Day. Restaurant is located at the mall, so plenty of parking. Place was super pack; we had a party of 9 so we had to wait 90 minutes for get seated. I consider prices at this place to be on the high side. I would recommend you check the internet menu before going there, because the menu is pretty extensive. Staff was wonderful, and on point. For a party of 9, our server did an excellent job, they were attentive, efficient, and accommodating-even with our large party and during a busy period. Food was good, quality was good, no complaints there. I had the Shepards pie, my wife just had the avocado eggrolls, my son had some chicken & jalapeno fritters as an appetizer for which said they were not that spicy, and as a main dish he had Korean Fried chicken. They do serve you enough to end up taking food home if you are not a big eater. Other than the prices in this place, I really have nothing bad to say. We do come to this place a few times a year, this was a first for Mother's Day, but for being such a big party, I would say we were seated pretty fast, given the amount of people that were there on this day. Can't really go wrong coming here, because they do serve just about anything you can think off. Conclusion: The Cheesecake Factory remains a reliable choice for family celebrations, offering a vast menu, generous portions, and attentive service. While prices are on the higher side, the overall experience-especially for special occasions like Mother's Day-makes it a worthwhile destination. The restaurant's ability to accommodate large parties and maintain quality service during peak times is a notable strength read more

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I went to the website to contact corporate but decided to come here first. Giving 2 stars was generous only because of the Server Kisra W. She was so sweet and very attentive. For her I give 5 stars. I made a reservation for 6 at noon time. However there were only 5 of us because my mom who has dementia decided she did not want to come with us to celebrate her birthday. No problem. We love Cheesecake Factory. We ordered our food. My sister ordered the spicy Chicken Sandwich with Buffalo Sauce. Primarily because there was NO MAYONNAISE listed on the menu. She hates mayo with a passion. The sandwich came and what's on it..... MAYONNAISE. So she asked for it to be fixed and returned. A few minutes later a man who looked to be a manager came to the table and said....This is the same sandwich. The mayo was removed. Really?? My sister told him she didn't want mayo at all. He told her to look at the sandwich because they scrapped it off. She looked. And there was still mayo on the breading of the sandwich. He stood there with an attitude and was trying to force her to take the sandwich. And got irritated because she would not accept the sandwich. Horrible display of professionalism and it was disrespectful. A new sandwich finally made its way to the table thanks to our server. My sister was able to finally enjoy her sandwich however the overall experience but a damper on the time in the restaurant. I really do not see myself returning to that location. This manager was not a good look for the restaurant. read more

The food was delicious (just too much of it) The Service was excellent The ambiance was just right - only a wee bit noisy Love this place - love all about it and especially the food. read more

So I ordered to because I'm exhausted. I decided to get the egg roll sampler which came with 4 different types . Let me tell you they were delicious. I also ordered the Shepards pie , it was good and extremely filling. It's made for two, at least I think it is. For dessert I got the pineapple upside down cheesecake and it was sooo good. There were just so many options but I think I made a good choice. It's located on the outskirts of the Brandon Westfield Shopping plaza. The gentleman when was bringing my order was nice as he kept in contact with me about my order. I will return . read more

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The server we had, Izzy, the best!!! Highly attentive in service and made sure we had everything we needed including any additional requests during the dinner read more

My family and I dined in on Sunday and had reservations for 12:30pm for a party of 6. We arrived just before 12:30pm and was told they would text us when our table was ready. This took an additional 25 minutes. We had 2 very elderly family members that didn't have a place to sit while waiting due to it being busy. Our service at the table was good. I ordered the Asian chicken salad and it was delicious and a decent size. I could only eat about half and took the other half to-go. The only down fall was that we asked for more bread 2x and it was never brought to the table. Our server did a good job taking all of our cheesecake orders to-go. I had the Oreo cheesecake and highly recommend it. Overall the meal itself was good. I would try to visit here during a weekday. read more

The Cheesecake Factory - Desserts Near Me - Brandon, Florida

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The cheesecake factory hasn't changed much. The server was great. Her name is Fran. She needs a raise. She's the only reason I come to this cheesecake factory. read more

Came on a Wednesday and it was packed! Waited about 25 minutes and our server took a long time to get our order and to get the food. I get it they were busy. We wanted desert and it was 35 minutes before closing time. Got in at 8:18pm and had our dinner by 9:05pm. Wanted dessert by 9:25pm and our waiter casually asked "desert to go?"..but we said no we wanted to eat at the restaurant. The burger my husband ordered looked pretty small. But he said it tasted very good. I got the Skinnylicious pasta ( I really like that they have a calorie mindful menu in addition to their regular menu! ), it was good. The cheesecake my husband got was really good he said. He also got a no sugar version of a cheesecake ( again super nice that they have these options! ). I know it was packed and the server worked hard, we have good tip. Still I would have liked to have a better service. Our server was very nice and apologetic about the wait, which we really appreciated. Oat another time I believe we will have a different experience. read more

The Cheesecake Factory - Burger with fries - Desserts Near Me - Brandon, Florida

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Can't go wrong with Cheesecake Factory. We were too full to order cheesecake so I was sad but it is okay. The spicy rigatoni vodka is not spicy at all. The sauce is tomato. I expected it to taste more different but it was just okay. The mac n cheese balls were surprisingly good. Crispy outside and creamy inside!! The service is always welcoming and the place is always dashing. Not to mention their delicious complimentary bread!! read more

The Cheesecake Factory - Macaroni and cheese ball - Desserts Near Me - Brandon, Florida

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Normally Cheesecake Factory is decent but this was a horrible experience . Visited during the week not busy at all, our waiter was very unpleasant, didn't smile , was not friendly there were other waiters standing by the payment computer talking about other customers. Very unprofessional. I Ordered the veggie burger and it came burnt, hard & flavorless and just overall bad. 0 stars. read more

The Cheesecake Factory - Veggie Burger - Desserts Near Me - Brandon, Florida