My sister's wedding was this past Friday (9/23/16) and we hired Valerie for hair and makeup for a total of 5 individuals. My sister the bride, 2 bridesmaids (myself and our other sister), our mother and the groom's mother. Up until the wedding day Valerie had been great about everything, communication, bridal trial, engagement shoot. But on her wedding day the most important day she completely and utterly FAILED us.
She showed up almost TWO hours late, failed to communicate with us properly and didn't even provide a reason other than her uber driver was a creep and got lost. Her game plan was to do everyone's hair except the brides (she would be last) and then makeup. Her plan again FAILED us, she did my mom and sister's hair rushed and simply put mediocre. My hair was a complete mess, I wanted extensions put in, a braid and curls. The way she put in my extensions was terrible, my hair did not blend, the braid looked sloppy and the curls were coming undone, after 45mins she tells me I'm done, how could she honestly say my hair looked ok? My hair looked so bad I could not see myself walking out of the house looking the way it did.
By the time she was done with my hair it was 11am and no one was ready. The photographers were set to arrive at 12pm we had to be at the church at 1:30pm. We literally had to tell her that she needed to get started on the bride because we have a schedule to maintain. At this point it becomes clear to us that we need help and we literally have to call a friend to help us do our makeup because she was not going to be able to do what we hired her to do. Our friend shows up and helps with our makeup but mind you she is not a professional so she doesn't have the tools she needs and we have to ASK Valerie to let her use some of her items which she almost seemed reluctant to do.
The photographers arrive and still no one is ready, because of Valerie we did not get to take pictures with my sister getting ready, being relaxed and enjoying her special day. She stressed everyone out, at one point my sister broke down in tears because of everything Valerie had caused us. I can't express how upset I still am about the events that transpired that morning. She spent TEN minutes on the mother of the grooms hair 10!
The only credit I will give Valerie is that she did good by the bride honestly the least thing she could do after what she put her through. But the horror continued Valerie still demanded to be paid the full amount. She charged the grooms mother $70!! when she practically did nothing to her. She said the best she could do was a give us a $10 discount since the other person only did our eye makeup. $10 discount after what she put us through. We missed so many moments with our sister, moments we can never re-create because of her unprofessionalism, if I could give this woman ZERO stars I would. Her behavior and attitude that day showed what little regard she had for the bride on one of the most important days of her life.
Valerie I really hope you understand how much stress and hurt you caused us that day. You took away so many moments for my sister's and I. You stressed us and made us upset right before such an important event in our family's life. But we managed to compose ourselves and deal with our nappy hair and makeup and made the most of the beautiful wedding my sister and brother-in-law had.
I honestly hope people think twice before hiring you and I still hope you understand how wrong you were and credit us back our money because you did NOT deserve to get paid what we paid you and know that the only reason you were paid what you were is because we wanted you to leave.
Beware future brides and bridesmaids, you have been warned. read more