I read the Yelp reviews before I went. I was cautious. The female staff greeted the three of us immediately. She showed the shopping trays and buckets. I asked about tila beads; she walked me to the section. Their prices were very fair. I found some similar cabachons to stones I had purchased at rock store in Virginia City two days earlier. The Bead Gallery items were 40-60% cheaper! The bead selection & variety is very impressive. Amazing selection of findings as well. The owner was there and chatted us up. They also have classes there Sunday-Wednesday. Solid shop that I will return to in the future. read more

The Bead Gallery - My tila bead selection...I held back - Art Supplies Near Me - Reno, Nevada

Very impressive selection of beads, especially needs made of stone (which is what I'm after). Sales guy was very nice, very knowledgeable, and very helpful. I will definitely be back on the next trip to Reno. read more

The Bead Gallery - Art Supplies Near Me - Reno, Nevada

Unfortunately I left a beaded necklace for repair here and it was returned ruined. When I informed Karyn I had photographic proof of what the necklace looked like before the "repair" I was asked to LEAVE the store. She reminded me the surveillance cameras in the store would show exactly what I had left and I expressed my delight that would prove components and beads were now MISSING from my necklace (my necklace is now over two inches shorter). She escalated the interaction to the point she was not able to look at the photos that proved me right. She made numerous false statements to try to deflect blame. She told me to return later when "Toni" would be there if I wanted to get my $27.00 repair fee returned. This business would benefit from customer service training. Don't leave anything for repair here unless you FIRST take a photo of it on their counter. Lesson learned. read more

This is my go-to bead store! They have a fantastic selection of beads, supplies, and everything you need for your next project. The staff is always welcoming, knowledgeable, and happy to answer questions or offer helpful suggestions. Their customer service is outstanding, and they genuinely enjoy helping customers succeed with their creative ideas. Whether you're a beginner or an experienced beader, I highly recommend stopping in. You won't be disappointed! read more

My boyfriend and I came here to buy beads. Well mostly it was my boyfriend who needed the beads for his own jewelry making. I was impressed on how meticulously everything in the store was organized. It was a nice welcome hello from the woman in the store. She certainly has skills. She teaches jewelry making classes and does most of the repairs on jewelry that is brought in to fix. I think it's wonderful they offer repairs. I was impressed to see her work. Some of it, is available for sale, if it's tagged. My boyfriend said the quality and value were great. Certainly we'll be back. read more

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I broke an earring that had great sentimental value. I looked for a bead store, and was worried about some of the negative reviews for this store. But my experience was the opposite. The lady was very nice, found exactly what I needed and put it together for me. Huge selection of beads and supplies as well! read more

I haven't been here in a year or two, and am looking to go back this weekend. I'm concerned because the customer service was so horrible; the clerk was literally mean. I'll give it one more shot, but I sure hope they have new staff. My past experiences have made me leave due to how nasty the service woman was. read more

I needed a fetish necklace restrung. Karyn greeted me cordially and promised it for the next day ....and, indeed, it was ready the next day! Beautifully done and reasonable price. read more

Karyn has now done two beautiful necklaces for me one of them a very intricate pearl piece with specialty knotting and her work is nothing short of exquisite. She's professional, deeply knowledgeable, and clearly takes great pride in her craft. What I appreciate most is her precision and her clarity. She communicates timelines clearly, follows through, and always offers thoughtful, solution-based recommendations. She knows what she's talking about and makes the entire process feel smooth and stress-free. Her attention to detail, both technically and aesthetically, is top-tier and she's a pleasure to work with. If you're looking for someone who delivers high-quality jewelry work with skill and integrity, Karyn's your person. Also they have an incredible selection of many beautiful things. You will not be disappointed. read more

This is a cool bread store. They offer all kinds of options for beads and tools for creative minds. We came in looking for necklaces. It was reccomended to look here by the stone store a couple doors down, in the same parking lot.   This place does sell some necklaces but it wasn't what we were looking for. I thought it was really cool that they offer classes to learn beading and making jewelry.  I'm interested to come and attend a class here.  I would reccomend checking this place out. This would be a cool date idea to making something together and learning a new skill. read more

The Bead Gallery is a HAVEN to stir up your creative juices, help you to FIX those broken beaded jewels in the junk drawer and most of all give you the latest trends in DIY jewelry. Classes too. Well worth your time and money. read more

Poor attitude and a very female dog of the Caucasian toupe wearing zoftig woman. I will not go there again. When I sweetly questioned the price she got cranky with me. Exhaled loudly. Was not helpful about me asking for assistance. Would rather point in the general direction. Slovenly see you next Tuesday attitude. I can't say enough bad things about her. Avoid avoid avoid. I hope the owners fire her lazy a$$. Owners losing money having her on staff to run the place. Mediocre selection. read more

There's a sign at the register that advised a ten dollar minimum for card purchases. Nobody uses cash anymore, this makes the lowest priced item in the store $10. read more

My mother-in-law had told me about a project she was considering to make a simple necklace with an initial and a couple of birthstone colored gems since she was having a hard time finding something ready-to-buy. I am not a "beader" nor would I consider myself a very "crafty" person, so I was hoping that The Bead Gallery would help guide my mother-in-law in her project. I drove her to the shop and figured I would look at all of the pretty beads. After only a minute in the shop a woman asked if I was looking for anything, so I explained that we were looking for a silver letter bead to make an initial necklace. The letters are all behind the counter so she would have to assist which was fine. The MIL and I explained that we wanted a silver S. The women was resistant to letting us actually see the letters and finally allowed it after I insisted. At first she showed us a letter in a cube shaped bead-like what you would use for friendship bracelets. My MIL explained she was hoping for something metal and showed the counterwoman a similar necklace that she was wearing with her own initial. The woman was very short and said that we asked for a bead not a monogram and that the letter on the chain is monogram. Then, she just stared at us. It felt like we were a huge annoyance to this woman's day, and her only option was to be difficult and passive aggressive. My MIL did end up buying a little silver "S" charm for her project... sorry, a silver "S" monogram. However, we left the store wondering why the woman working had such an attitude problem. Neither of us will be returning for future bead needs. read more

I have nothing nice to say. Had felt like woman running store was easily bothered by simple questions. Can't recommend.

I love going to this bead shop! I found the perfect beads to fulfill my creative vision. Karyn the bead lady went above and beyond to help me and I very much appreciate the genuine kindness I experienced while being a customer. read more

Every single time I've shopped there, I feel welcomed and helped. Prices are very reasonable, and if a bead tube is not totally full, they will fill it. If a similar item is on sale, it will be pointed out. It is so nice to feel more like a friend than a money-producing client. This shop is friendly and fair, and my first choice in the region for stock-ups. read more

The Bead Gallery - Beads and crystal - Art Supplies Near Me - Reno, Nevada

The ladies are super helpful. The owner is amazing. By far the best bead store in Reno, NV. They have a huge assortment of beads and accessories. read more

We went in thinkin it was going to be a cute little bead shop but we were met with this really mean woman. When we asked her how it worked she pointed to a sign and said "it says it all right there but anyways..." and told us how it worked. When we were ready to check out she said "But you didn't touch all of the other beads?" as a jab at us because we were touching beads. Like what else are we supposed to do in a bead shop? They're small and we want to see if they match what we want to use them for. We literally couldn't see the price tag unless we picked it up so I don't really see why she needed to say that comment. I just don't understand why she was so salty and passive aggressive with us. read more

Initially when we walked in the service was good, my mom was looking at beads while I followed my toddler around looking at the strings of beads. My son was touching the strings as they make noise when you touch them, but he was not grabbing them, moving them, knocking them down or anything, simply touching them. Then the employee told me to make him stop, I told her he was being very gentle and I was watching him, but she continued to ridicule and tell us to stop. She became rude and my mom said we won't be shopping here then if you cant speak kindly to us and so we left as she snarked at us to have a great day. 100% not a kid friendly lady, or store, even when the kids are doing absolutely nothing wrong. The disrespect and intolerance was ridiculous from the employee. We won't be returning, so much for trying to shop locally. read more

Ugh just wish this was not the only store left in the area. I'll shop online from now on. Better prices and not dealing with their staff is worth it. read more

What an unfortunate visit I had at this store. Greeting was so friendly and I was off to a good start. I was excited to get some wood beads. Now I understand that the shop clerk probably recites the same set of instructions to each visitor. I get that it may be frustrating to not have your instructions followed. I really do. With that understanding, it still feels awful to be spoken to with a passive aggressive, insulting manner. She should understand that some people have other things on their mind, so shopping instructions may not stick the first time. I would go back if there was a different clerk. For now, Amazon or a different bead store will get my business. Sad :( read more

There are two bead shops in Reno. I looked up both on Yelp and found that the one in Midtown had better reviews in regards to customer service, so I chose to go there and forgo The Bead Gallery. It was not a great experience . The two women barely looked up at me, had short responses, and frankly they just seemed annoyed I was trying to buy beads. I decided to try The Bead Gallery anyway, despite some not so great reviews and was pleasantly surprised. Karyn, specifically, is one of the kindest most helpful people I have ever met. She takes time to walk around the store and help with ideas for projects. She is extremely patient when I ask about techniques and most of all, their classes are fantastic for hands on experience. I highly recommend visiting The Bead Shop! And for those who may not have had the best experience, I say give it another go before saying bye forever! read more

Went here for my sons birthday to choose pieces to make a Mala. Kumi was so kind and helpful! We collected what we needed and realized when we got home we had missed purchasing a piece that fell of to the side. We went back to purchase it and Kumi had purchased it and had it waiting for us, with happy birthday written on the bag. Not only was this above and beyond customer service, it was incredibly kind. Thank you Kumi, we will be back soon! read more

I've been to this place many times and I have found the employees to be SUPER nice, knowledgeable and helpful. In fact, I mentioned that to the owner and thanked him. I have always found what I'm looking for here as well as more! LOL. I've taken 1 class and plan to do more. I learned SO MUCH!! I'm confident you you'll love it too. read more

I wish I had the option to give a negative. I went into this store on December 20th. So I have waited and thought about posting this review, and it needs to be said. Every one is right they do have a vast bead section Literally you walk in and you feel like you might be able to complete that project! But the beads are not the face of the store, the employees are. I have never experienced the rudeness which I received walking into this shop. I was not greeted by the elderly female sales associate, I was bombarded. Let me tell you this right now, lady, it is not my job to clean up any mess I make (I didn't even get a chance to look she just assumed I would mess up her beads) "....they will fall on the floor and not I, but all three of us, will be cleaning it all up." No, that is NOT how you approach a potential customer. Maybe try something Like, " Hello, welcome to Bead Gallery! Is this your first time shopping with us? [WAIT FOR CUSTOMER RESPONSE] (If they never have been there then say...) Well welcome here and we hope you are able to find what you need. Let me just go over how our beads are displayed because I know they are not displayed like Michael's or other bead locations! " Its really not that hard to be a pleasant human being. Some of us have severe social anxiety and just the mere fact of going into a store is a feat on its own. Be respectful. I wasn't disrespectful towards any employees or the shop. I was terrified to even touch a string of beads. I panicked and walked out. I cried in the car because of my experience. Thankfully I was able to find a friendlier bead store who respected me when I walked in. They helped me without judgement. Hopefully the other employees are better than her. I'm disappointed I didn't get her name. read more

I LOVE this store!! Huge selection reasonably priced. Very nice helpful staff. Classes are so much fun!

Amazing kind people! I love taking classes, every teacher I've had is excellent at explaining and teaching. I can't believe the patience they have for all the interesting students they teach. You can even take private lessons to work with busy schedules. I can't recommend this store enough. Jenn and Karyn rock! The store is the most organized bead shop I've ever seen. The selection is great too. read more

The Bead Gallery - Art Supplies Near Me - Reno, Nevada

Surprisingly large, clean and spacious with a very nice set up for those who want to bring in their own things and bead with others who share the same interest. I'm assuming that's where they hold classes too. As far as inventory, I didn't seen anything unusual that I haven't seen in other smaller bead shops. I popped in specifically because I like to make my own pendants to change up my necklaces. I left with nothing - just couldn't find anything that really struck my fancy or was so unique that I had to have it. I'll probably come back to peruse and see if they have anything different. read more

This store has a massive selection of beads of all types. Prices are good. Plan for a long browsing of beads for a fun afternoon!

ig you are in dire need of one or two pieces, then I would recommend The bead gallery of Reno. They have a decent selection at x10 - x15 the price online for the exact identical made in China trinkets. The owner couldn't be bothered with customer service so you're pretty much on your own. read more

If I wanted to be around old ladies bickering and gossiping I would've moved back home to live with my mom. Although there is a great selection of products for someone who makes jewelry, like myself, I won't be back because of the totally unprofessional staff. Awkward environment to walk in on/ be around when shopping. Yikes! read more

My wife has gone into the Bead Gallery on a number of occasions to purchase materials. This last week, she went in and asked if they carried a certain type of clasp. The woman working the front desk pointed at a huge wall and said, "they are somewhere over there on that wall." After searching for about 15 minutes with no luck finding the clasp (the woman never offered to help her find it) we decided to leave and try somewhere else. We ended up going to Hobby Lobby and found the clasp she needed and the people there bent over backwards to assist us! All their prices were much better also! People complain about the big box stores taking business away from the small stores. If the small stores want to compete with the big box stores they better learn customer service!! We won't be returning to the Bead Gallery ever again. read more

I don't usually like to do a review unless it's going to be 4 stars or more, but my experience today requires it. I only gave it a 3 star, because it does have a LOT of findings for jewelry making, but when I went in for a very specific item, their inventory and marking system was a joke! I was specifically looking for Swarovski flat back crystals in Capri Blue. Their LIMITED selection of flat backs were not only NOT marked with the COLOR, but no SIZE on them either! I want to support small business, but when I can walk in to Michaels and everything is sized and marked with it's specific color, then I guess they win! Terrible disappointment. read more

Such Friendly staff, huge selections of beads, and they also offered classes for beginners to intermediate which is awesome! Will definitely come back for more. read more

Great selection of miyuki delicas. Better prices than other local stores- comparable to online prices. I like to see the beads and colors in person. Spacious store, helpful employees. I'll definitely be back! read more

Love this shop and the staff! They have a great selection and the staff are friendly and knowledgeable. This is a great place for beginners too. They will walk you thru what you need and also offer classes. I took a class a few weeks ago and it was a lot of fun. I can not wait to do it again. If you are looking for a bead shop that has just about everything and also has knowledgeable staff that is friendly..this is the place! read more

I am a long-time customer of The Bead Gallery and I REALLY love this store. Jewelry making is my passion! I have come to know and love these women as my family. The prices are worth the excellent quality and HUGE variety of gemstones, beads, chains, and ALL the supplies you could possibly need for any jewelry making project! They even have displays and gift boxes! The instructors/employees are extremely gifted artists and their classes have literally changed people's lives! They teach classes on the most beautiful beaded necklaces and bracelets of all different styles and skill sets! The employees have always gone above and beyond for me when I've needed advice on my designs, and they are highly knowledgeable about their products. This place is the whole package, folks! Tons of quality beads and gemstones, well-informed, kind and caring staff ready to accommodate crafters of all levels! Jody W read more

Wow! Just wow!! Not only is the selection amazing but the people working there are out of this world!! This is my 2nd time into the store and I wish I had found them sooner. My first trip last week an employee actually helped me to put together my project as I wasn't really sure how I was going to assemble it. Second visit and was greeted by 2 more amazing, kind, happy, and helpful employees. Other shoppers also seemed to be enjoying their time. Thanks for for all the help and guidance. I look forward to taking one of your classes. read more

Total beader's paradise! They have findings, gems, bead strands of all sorts, ect. They have everything. While shopping there was a beading class going on, so looks like they offer classes as well. This may become my favorite place. read more

The Bead Gallery - Store business card - Art Supplies Near Me - Reno, Nevada

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