Started out excited--referred by Warwick Animal Control. Squirrels in attic. (We knew EXACTLY where…read morethese animals were getting in--observed them several times going through the roof side vents. Personal inspection of attic showed where they had chewed through flimsy screen that was there.) Initially service manager told me that they "do not" set traps in attic rather they set them outside. That was perplexing. Tech showed up (Michael) laughed when I told him what service manager said. Of course they set traps in attic-- which he did. The traps were there for 3 days, checked daily and even though I personally observed squirrels entering same vents--there were no catches. On the last day I had arranged for new vents with heavy gauge wire to be installed. In fact--this was done simultaneously immediately after Tech made last inspection and removed traps. We were disappointed after spending $325 (and $85 per catch) but felt confident that the attic was sealed and that this issue was resolved. It was not. We awoke today to hear furtive scratching and gnawing FROM INSIDE which meant a squirrel was trapped inside! Upon further inspection it was now discovered that the framing around attic entrance had also been broken by tech during his work. I called customer service asking about a refund...service manager responded arrogantly--requested to speak to owner--said he'd pass it on. 2 days later...Two calls into business today--no response. Finally a response from owner Jim Cardoza that was a total waste of time. This whole experience was a waste of time and money. UPDATE! Giant squirrel that was left in attic came down into my office and wreaked havoc. I attempted to collect it, but it jumped down, hit me in face, CUT ME and escaped back up into attic. I have video and pictures to post. It is still now trapped in attic! Contemplating going to hospital for rabies shots. Ugh!!

Always a pleasure to work with! Great people and great…read moreservice! Would recommend to all. Annie Fay

We had a wasp problem in one of the cars. Was hesitant to treat since I didn't want to ruin the…read morepaint. It got worse so searched for solutions and found Sergio. Emailed and spoke with him briefly and he was here a half hour later. Sprayed the car, said it was guaranteed for a year and it was fine til a few weeks later and they were back. Once again Sergio was here quickly. This time he sprayed the entire cat including under the hood. 2 months later and no issues so it worked. Despite the guarantee I insisted on paying for the second time since he did so much more. I recommend them to everyone now. Friendly and personable, trustworthy. Very pleased and no more wasps!

I totally agree with others on a 5 star review. Polite, prompt and professional service. job done a…read morefew hours after request. Thank you Steve and Luke.

Steer clear of this company! They keep sending us an invoice for a service we didn't receive and…read morehave no way to get in touch with the local branch. The terminex customer service person recommended I drive down to speak with them.

Initial inspection and exclusion appointments were fine. But when I called back to have them come…read moreout again, I was told I was on the schedule for the following week. No one showed up then. Someone showed up randomly two weeks later. Said they would send someone "ASAP". No one showed up. This happened two years in a row- exactly the same way!! I only had the contract the second year because it auto-renewed, and I didn't know until after. Absolutely awful.

Koji was great. He came out in the morning, inspected and treated the whole house and gave…read morerecommendations for future service.

Rabbits and other varmits coming through gaps in the basement foundation. C and K responded faster…read morethan any of the others I called, had great reviews. Arrived the next day, Sunday, to deal with the problem, then followed up two days later. Fast, reliable, explained everything that was done and why, what to look for, was courteous and followed through. Excellent work.

I hired this company in 2024 to remove bats from my attic, and despite multiple visits and…read moresignificant cost, the problem has never been resolved. We continue to have bats in the attic, and recently one entered our living space. As a result, my son and I had to undergo rabies vaccinations, leading to thousands of dollars in medical expenses and a very stressful experience. Now, after all of this, the company is claiming my warranty is void because I had a new roof installed and did not notify them immediately. I understand if this was their first visit and I had forgotten to tell them but this has been an ongoing issue and it feels like an excuse to avoid taking responsibility. I hired this company to eliminate a serious health and safety issue, but they have failed to do so. The service has been ineffective, and I cannot recommend this company.

Had a huge yellow jacket nest on the side of my house inside the wood. So many bees, but they are…read moreall gone now. Phew. Thank you!!

We had ants taking over our kitchen this spring. Henry came out and did a thorough inspection of…read morethe house, found where they were coming in and treated the whole perimeter plus the interior. He was really good about explaining what products he was using and that they were safe around our dog. The ants were gone within a couple days. Henry also gave us some tips on keeping them from coming back. My only note is the initial phone call to book was a little rushed, the person on the phone seemed real busy. But Henry himself was fantastic.

From the owner: Established in 2010, Fenway Pest Control has emerged as Boston's trusted residential and commercial…read morepest management specialist. Founded with a commitment to protecting Massachusetts homes and businesses, this locally-owned operation has built an exceptional reputation through meticulous attention to detail and comprehensive integrated pest management solutions. Their strategic location enables rapid response throughout Greater Boston, serving diverse properties from historic brownstones to modern commercial facilities. The company's core competencies encompass complete pest elimination services, including rodent control, insect management, and preventative treatments tailored to New England's unique seasonal challenges. Fenway Pest Control distinguishes itself through eco-conscious methodologies, advanced inspection techniques, and customized treatment protocols that address root causes rather than symptoms. Manager Henry Russell emphasizes their philosophy: "We believe effective pest control requires understanding each property's specific vulnerabilities and implementing targeted solutions that protect both people and environment." Looking ahead, Fenway Pest Control envisions expanding their service territory while maintaining their hallmark personalized approach. Their growth strategy focuses on developing innovative treatment technologies, enhancing customer education programs, and strengthening partnerships within Boston's business community.

Joe was amazing. He hooked me up on a Saturday because I needed the treatment fast for a closing…read more He was on-time and called with his eta before he arrived (on-time!). The price was also very reasonable. I would use this company again in a heartbeat!

I reached out after another company ghosted me and Joe was prompt to return my calls and get a…read morevisit scheduled. We had a now-abandoned bird nest on the 2nd floor where uncovered pipes enter the house. Joe made sure to spray for birdmites, install proper insultation to fill the hole, AND reattached the proper covering so critters can't access it to begin with. He even noticed a few other areas that would benefit from blocking it off to reduce the risk of mice getting in. Joe was thorough, efficient, and the cost was extremely reasonable. Will keep Achieve Pest top of mind for any future needs.