THEY OFFER FREE ICE CREAM/MOCKTAILS IN EXCHANGE FOR REVIEWS, so beware of the fishy reviews from people who have 1-2 reviews.
Honestly, if you don't eat a lot of Thai food, you might think that this is outstanding, but the food here was not great. Worse than that was the smell of sewage when we first walked in and the attitude of the server, Leann.
When we were first seated, everything was fine, the table was definitely not as clean as it should have been considering that the restaurant was pretty much empty, but I'm never one to make a big fuss over a couple crumbs, especially at a mom and Pop, and especially when I'm treating my kid to her favorite dinner out. However, the entire dining experience felt relatively rushed.
Leann took our order, brought the drinks out within a reasonable amount of time, and then within one minute of the food bring brought out (by someone else), she asked if we were doing OK and the food looked good. We told her we were fine. Less than 10 minutes later, she checked back on our table and asked if we needed boxes yet?
Like, girl, chill. I am here with my child trying to enjoy a meal. I told her I would need them eventually. A few minutes later, she brings two boxes and the check for "whenever I'm ready." I didn't think too much of it, because as a former server, I understand getting people the things they need and anticipating needs before people have to ask. I wasn't tripping off of it too much. However, when she circled back three times to try to get the payment within three minutes, and we hadn't even boxed our food or finished eating, it was annoying.
Eventually, I gave her the payment and asked for another box. While she was anticipating needs, she clearly didn't think that I would want to take the $10 spring rolls I had paid for.
At this point, it's not a huge deal to me. However, after she brought the check back, I noticed that the Coca-Cola I've been drinking was six dollars. I likely overlooked the price on the menu, but I was taken aback because the Coke had been so watered down and syrupy. For a two or three dollar drink, I would've let it slide. But for six dollars? So, I asked her if that was the real price. She immediately got an attitude. She responded with "I don't make the price " and I told her that it was a little syrupy and watered down. She said nothing else, and walked away with an attitude. At that point, my daughter and I, sitting all the way in the back corner, heard her telling the manager at the front of the restaurant about the situation. With an attitude, I could hear her loudly saying, "She's complaining about the soda, but why didn't she say that before I took the card?" Girl, because I was simply asking. I didn't even ask you to take it off. I was just legitimately shocked and wanted to double-check because it was listed as "soda small" as if there was another option.
She repeated herself at the front multiple times, which led to other patrons of the restaurant, turning and looking at us at our table. Obnoxious, immature, and embarrassing. Like, I could understand if I had asked her to take it off, but I was literally just inquiring and letting her know that the soda was not what it should've been for six dollars. So at that point, I walked to the front of the restaurant and spoke to the manager. He told me he understood and agreed she was rude and that he was sorry. I explained to him how disrespectful her attitude and behavior had been, reiterated that I did not appreciate the sewage smell that I mentioned to her when we first came in that she told us she "was probably just used to" and that this type of experience for a first time guest was absolutely not appreciated. All he could say was "I understand."
This is part of the reason why I always get my Thai food across the river. The food in and of itself was not great. Three stars at best. The carrots in the fried rice were burnt, and the peas were somehow undercooked and mealie. Further, it looked as if the crab had been tossed in after the rice had been cooked because the rice did not have any sort of crab or even seafood like flavor at all and the crab and rice were different temperatures.
This was not a $78 meal. Or at least it shouldn't have been. I did not tip after this experience with the server and I don't feel bad about it at all. I would not recommend this place and I absolutely won't be back.
More food specifics:
-spring rolls: fine, but basic. Stuffed with veggies.
-Thai tea: overly sweet and low-quality tea used. You couldn't even taste the red tea, just the hyper-sweet milk. I prefer a better balance. Yes, Thai tea is sweet but the bitterness of the tea usually balances it out. read more