Very busy on Friday night, I ordered carry out and was very hungry, they said 10 minutes. I waited for over 20. Call in and order ahead for carry out. Many people seems to do this, so I guess the food is good. read more

I invited my friends here for my birthday. It's my favorite restaurant. My meal was good, but my husband's was soggy and with a strong vinegar taste. A friend of mine's was the same: soggy and vinegary. When we complained, the owner told us not to eat there if we didn't like it. That is horrible customer service. I regret bringing my friends there. Don't go here! It's not worth it. I'm so embarrassed. read more

Ordered Thai fried rice with crab meat but got imitation crab instead. Feeling sad. Should have told me. read more

Thai Basil - Thai Near Me - Novi, Michigan

We've gotten takeout a handful of times from here. The food is ok. Portions seem smaller than most thai restaurants and more expensive. Also we did have one time where my entree smelled and tasted of bleach. I was pregnant so this made me extra upset. My husband took it back and they remade it. They told him to ask for a certain manager next time and they'd comp our food. Conveniently that person was never there any of the following visits. I will give them a star because they are willing to make my food without fish sauce (I'm vegetarian) and because all of the visits minus one the food was ok/edible. read more

Food was excellent. Really enjoyed the pad cashew chicken. Crab Rangoon's were light and fresh (although really should be called cream cheese Rangoon's). I'll go back here to try more savory dishes. read more

Found a plastic ring in my soup! While eating the Tom Yum soup I bit into a plastic ring wrapped up in some vegetables. Should that not be bad enough the food sent my girlfriend and I to the bathroom for the rest of the night. I love Thai food and never had anything like this happen. Avoid the Pad See-Ew the worst I ever had little taste. read more

Nice owner, great food, conveniently placed (for me), and they deliver. I've never had Thai Food before but I'm definitely a fan now! Check it out. You won't be let down. read more

While there is room for improvement with Thai Basil, I'm giving this place 5 stars because the food is definitely the best Thai/sushi we've had in Detroit so far. The location is pretty plain and inconspicuous, however the interior is clean and new. Service was not incredible friendly, however it was easy to get a table and very attentive to our needs. I got the Thai basil dish at medium plus heat and it was absolutely fantastic. Really great flavor with a good burn. My wife ordered the drunken noodles and the last time we were there she ordered the pad Thai. Really enjoyed the drunken noodles (a little too spicy on medium for her, so go mild). The pad Thai was very tasty (a little too mild on medium for her). So they need to figure out their heat levels a bit. But the flavor is there. We also ordered sushi: Mexican roll, spicy tuna, rainbow. All were excellent and fresh. One other note, they are working in their liquor license. So no adult beverages yet. Usually that would knock them down a star for me. But as I said, they are working on getting it, and the food is the best we've had yet here. Great place!! read more

taste fair, price fair. I always stop here to get Pad Thai and Yellow curry! read more

The food is amazing here. And they are reasonably priced. They also serve sushi here which is a plus! Their portions are huge even for lunch. The service is always good. Waitresses are very nice and super fast. Thai Basil is definitely at the top of my list read more

Save your money, sushi had no flavor & waitress was not friendly. Not sure how they got such good ratings.

Arguably the worst thai restaurant in the area. Try spicy Bangkok or siam spicy instead.

Took my mom out for lunch today and decided to try Thai Basil. we both had a craving for Thai. Pretty empty for lunch but that didn't seem to matter to the unenthusiastic waitress who barely said hello upon entering. She set the tone for what turned out to be a cold, unwelcoming feeling. We ordered spring rolls, Chicken satay, soups and drunken noodles. All were pretty good but nothing that great that I would over look the bad attitude. Never cleared the appetizer plates, had to ask for more water, asked for boxes to take leftovers, etc. won't go back to a place that makes you feel unwelcome. Way too many other places with nice people. read more

Probably the "just ok"est food I've had in a while. Pad see ew was spicy enough, but otherwise bland. It was pretty cheap and looks nice. I thought it was closed when I arrived, should have kept going. Don't avoid this place entirely, but don't make a special trip. read more

Okay, in my opinion 1 star is generous for my experience. This is my first and last experience at this restaurant! So, it's my friend's birthday and she recommended this restaurant. The pad Thai is a popular dish but the noodles were overcooked and it was drenched in some sort of vinegar! I have to say the chicken that was added was good but when it came in contact with the vinegar it was not pleasant. I couldn't take it longer so I sent it back and thought I would be safe with crab Rangoon? They were oily! It was literally dripping off of them! The lady serving said she was the owner and told me and my party not to eat there if we didn't like it! It's not our fault if the food was bad! My friend had eaten there in the past and she said that my dish usually tasted better but it was awful today! I wouldn't waste my time coming here! She didn't seem to mind that we were going to review our experience either! read more

I have been looking for a good restaurant to order Pad Thai from in my area for ages. Thai Basil is actually a bit out of my way, but based on other Yelp reviews I went out to try it after being disappointed with several other restaurants first. Thai Basil was exactly what I was looking for! The Pad Thai is flavorful and the Medium Spiciness was perfect whereas most places tone it down severely and even high spiciness seems dull. read more

The service was prompt but I was not satisfied with the attitude of the lady. A little rude. I was hoping my dissatisfaction will be subdued when I was served the food of my choice. Much to my disappointment, I found the quality of food below standards. The Thai gravy was highly diluted with all the veggies just floating like small fishes in a fish tank. I would not consider visiting this place again :-( read more

Thai Basil - Thai Near Me - Novi, Michigan

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One of my fav thai spots in the famington area. We've tried a lot of Thai restaurants and this one is on the top. The Thai basil and crab rangoons are to die for !! read more

Ordered pad se ew basic Thai dish with beef and med spice my order came out with no spice and the beef tasted like heavy fish sauce and just not fresh almost like a freezer burn taste. My spring rolls were kind of soggy in the middle like also tasting like it's been in a freezer for like over a year. Very disappointed over all. read more

I feel this place is a hidden gem for your Thai culinary interests! Highly recommended.

Soooo Good one of my favorite places to eat Thai I like flat wide noodle dish the best, and Thai ice coffee. read more

This place is legit! Their pad Thai is so tasty. I usually get medium hot which is perfect for me but might be too hot for some. My husband had their Thai chicken fried rice and raved about it. This is our family's new Thai place. read more

Love the fact that they are open on Sunday's when most Thai places are closed. Their atmosphere is above average for a Thai restaurant. I tried their drunken noodles and wasn't impressed but will be returning to try other items read more

A little more expensive than most places, for smaller portion sizes than most places. My first impression led me to believe that there must be some kind of quality tradeoff that I was about to experience, but sadly, that just wasn't so. My benchmark for any Thai restaurant is Pad Khing, chicken, medium-spicy. A perfect Pad Khing will punch with fresh ginger, have a smack of garlic, a thick-but-not-sticky sauce, and plenty of fresh vegetables. This Pad Khing was anything but. In fact, I could see it served at the hospital cafeteria across the street as "chicken stir-fry". A watery, generic sauce washed over chicken that had been overcooked. A slight bit of bell peppers, even scarcer onion, and ginger that was almost entirely absent. Really depressing. Massaman Curry with chicken was somewhat brighter. The sauce was flavorful, but so watery, it didn't take to the chicken or potato. I prefer to skip white rice, but in their version of Massaman Curry, it's the only way to include the flavor. Thai Fried Rice was a real disappointment. Generic chicken fried rice sans soy sauce, and some crushed red pepper. The presentation with cucumbers was very pretty, but the flavor just wasn't there. It was one of those "we could keep eating it, but why?" affairs. There are a number of decent restaurants offering Asian cuisine within a 5-mile radius. Thai, Chinese, Japanese... you have choices. Thai Basil doesn't need to be one of them. read more

What the heck happened here? They opened a second place and it sucks! Everything had curry of salt as the main ingredient. I swear the sodium content of my meal was my monthly recommended amount. When I got home I immediately drank 4 liters of liquids to not have a hypertensive induced stroke. On the good side, I'm sure their curry will make a great deicer this winter. read more

WORST. CUSTOMER. SERVICE. I've always had positive experiences here at Thai Basil...until last night. It was around 830pm and I placed a pick up order for 3 people. We ordered the Spring Roll appetizer, Pad Thai, Bangkok Noodles with Chicken, Pad Bi Kra Pow with Shrimp, and vegetable fried rice. An errand and unforseen mixup in communication ended up with us not actually picking up the food until about 915. As I'm going through the bag, I realize that our pad thai order was incorrect - chicken was added when I didn't ask for meat. In addition to that, the spring roll appetizer was nowhere to be found. Now, if this had been a $20 or $30 order, I could've shrugged my shoulders and said oh well. However, this order was upwards of $50 and when I spent that amount of money, I expect it to be correct. I called the restaurant to inquire about the order and while on the phone I hear in the background the person who took my order bickering with the girl who answered the phone. I was placed on hold for a few moments and a person named Sarah, who I'm assuming was the manager, came on to ask me what was going on. She informed me that I could come back to get the food that was incorrect, but the restaurant was closing in 15 minutes. At this point, it was nearly 10 pm, I was more than 15 minutes away and I had a group of starving people who had spent the entirety of the day painting an apartment - they were just ready to eat. I asked what the alternative option would be and she said that I could get 20% off a pad thai entree and a spring roll when I come back next time. I see two things wrong with this. 1) You're assuming I'm coming back to your restaurant for "next time" and 2) The only solution you could come up with to fix YOUR mistake is to have me come back to buy more food at a discounted price? You do realize you took my money and didn't even give me my food that I ordered and now I have to come back to buy more? How does that even make sense? I am completely appalled at the lack of customer service and I will most definitely NOT be back to this restaurant and I will tell my friends and family to do the same. OH and did I mention, there were no utensils in the bag and we were painting a completely empty apartment....that had no silverware. So it was fun staring at the bag for another hour while we finished painting before we could eat. read more

This is probably the best Thai restaurant in this area. I really like their Thai curry fried rice and Bangkok noodles. The ambience is very good and the food is worth the price. It can be busy during the lunch hours. Careful with their spice levels though. read more

Wow. What happened to this place. You have become a greasy Thai restaurant. I mean my plate had at thick layer of grease residue on both the pad Thai and drunken noodle. Not too mention there was little to no chicken in each dish. I am seriously bummed because this place used to be solid. Off to Ferndale for the real pad Thai and drunken noodle. Thank god Bangkok cafe had never deviated from their prep and quality of food. read more

First when they gave the bill it was without gratuity. Then when we gave local FLAVORS DEAL THEY IMMEDIATELY ADDED 18 PERCENT GRATUTITY!!!! They have programmed their computer that if you give coupon they add 18 percent gratuity. I asked to talk to manager he said that is how their computer works, then do not use the coupon.!! So So rude!! I told them I go to La Marsa and other restaurants, but they do not add gratuity if you use the coupon.But they said that is not the way they work. They said if you use coupon then that is the way they make money. Atleast the manager should have had so much customer service to say that we will take it out this time but from next time we won't do it. But nothing. They are bent on making money on you!! But customer service is terrible!!! We ordered Pad Thai noodles without sprouts, she put sprouts in it and brings the dish. I told her we did not want it, but she was not ready to remake that dish!!! Their service is so so bad that they are not even fit for 5 percent gratuity, They are just cheaters ,liars, very very bad customer service and very rude!!! Will never go their again. Just avoid this place as much as possible. read more

Excellent! Excellent! We were pleasantly surprised with this - nice to see another local gem around the corner! We called before we went and asked if they could accommodate our son's peanut allergy, usually a big concern for a Thai place- but I could tell that staff was trained to understand the nuances, and they assured me he would have a nut free meal. We had the Tum Yum, edemame, chicken friend rice, yellow curry, pad thai, salmon roll- EVERYTHING was great. During our meal, the Manager (owner?) stopped over to make sure everything was good and he was very nice. I have eaten at just about every Thai place in SE Michigan, and this is the best I have had! read more

What a strange experience! I will try my best to give a fair review. Food alone is 4/5 stars. Treatment of the customers is 2/5. Overall score is 3/5. Ambiance is nice. Food is good. But that's it. Freezing cold inside with a fan blowing cold air right on our table. We went around 9:15pm. Restaurant closes at 10pm. I asked for no spices but was told my dish is curry which is already mildly spiced. I clarified several times that if it was mild that's okay, but that I don't want spicy. I was told each time I asked that it was mild. Asked for separate checks when we ordered. Food arrived fast and my dish was very spicy. Probably more like medium to hot. I know the hotness of a dish can be subjective, but I had my friends try my dish and they all felt it was more than medium bordering on hot. Checks were not separated. Asked again to have them separated. Waitress comes back with separate checks. Tip is included at 18%, which I think Is strange. Especially for one person ordering a $12 -$15 dinner. And then when they run your card you get the empty line to add a tip. So if you aren't paying attention the waitress gets tipped twice. If service is good I tip 20% and I tip more for outstanding service. So 18% is less than I tip 98% of the time. But the fact that the tip is added to the bill means the waitress doesn't have to earn the tip. I realized I could have I asked to have it removed. But if it wasn't added, I would have added 20% myself, but if they want less of a tip, that's their choice. I realize including the tip is to prevent people from not tipping at all or giving low tips. But I think it's tacky when it isn't a large party. Provide great service and give me the chance to reward it. I recently went to a restaurant with entrees starting at $40 with a party of 14 and the tip was not included. In that case I feel it should be. At the end of the night I pulled up my Yelp coupon for 10% off and handed it to the waitress. She took my phone and I wasn't looking because someone in my party asked me a question. But apparently she hit the "mark as used button" and then she told me she didn't know what happened to the coupon. Once you mark it as used it can't be used and it disappears on the screen. Did she do this on accident? It was strange. But the message seemed to be the coupon isn't there so you can't use it. Well, I am not a penny pinching miser, but it was the principle of it. So I grabbed my daughter's phone and logged into her yelp and pulled the coupon up on her phone. The two other people in my party got yelp and we all requested the 10% off of our bill. I also told the friendly couple next to us about it. They too were saying how cold it was in there. Anyway, we finish dinner and it's 10:06pm. Suddenly they turn on these bright lights like closing time at a bar and they start vacuuming with a loud vacuum right by out table. Get the hell out was the message. I was shocked to be treated that way! It was 6 minutes after closing time on a Friday night. We were just about to leave. There's no need to do that. They could have politely reminded us of the time and this review would have been better. I regularly frequent many Asian restaurants where I am warmly received as a good customer who tips well and I have been politely told that it's closing time, and I have no problem with that. I understand people want to go home. And I understand they can't go home until I leave. But the way in which we were treated made me feel like we were being thrown out of a bar. Bright lights and vacuuming are not the same as politely asking us to be aware of the time. We ended up going next door to get frozen yogurt, which closes st 11pm. At a few minutes after 11pm, the worker politely told us it was closing time. We had no problem with that and we left. To sum it up, I felt like my dish was not mild, but I was told repeatedly it was. The restaurant was freezing cold. My Yelp coupon was not well received, but it could have been an accident. The checks were not separate, as I requested, until I asked again. Tips were added on all bills no matter the amount. After cashing out bright lights came on and lots vacuuming by our table drove us out. read more

Wow! It's hidden in a strip mall but the interior is clean and beautifully decorated. I ordered the papaya salad and Panang curry were possibly the best I've had anywhere! The amount of spice was absolutely perfect (ordered both spicy). And as I watched other entrees being served, the all looked delicious! Want to try the pineapple fried rice. I would definitely return if I'm in the area again! Highly recommended. read more

I had been wanting to try out Thai Basil for a while, and I'm SO glad I finally did! Everything from the cleanliness of the restaurant to the service, decor and food was perfect! We had a really friendly server and the Curry Pad Thai was perfection. I will definitely be back! read more

Absolutely great Thai food! My favorite is the Panang Curry. Medium spicy seemed a little much for me but the people I ate with really enjoyed it. Other options I recommend are pad Thai, drunken noodles and pineapple fried rice. read more

Ordered basil fried rice with tofu for to go, there was no tofu in it, and also fried rice was not that much good. Also did not like their rudeness, while ordering and picking up the food. read more

Save your money! I ordered drunken noodles off of the lunch menu today. No meat, no extra anything. Just wanted the vegetable. On the menu it says $8.25 and served with soup of the day. When I picked it up they charged me $11-something for it. On the lunch menu, it's $10.50 to add scallops. So I could have gotten scallops on my meal for the price that they charged me. I didn't get my soup, and their portions are small. I didn't even finish it. I am never ever coming back. EVER! Totally hate this place! read more

Pleasantly surprised. Nice interior, clean, and open. Playing oddly American music like you'd hear on Top 20 radio. Not bad or annoying or anything, but it made me worried that this was going to be an overly Americanized sushi restaurant. We ordered the tempura wheel appetizer, a pickled radish roll, cucumber roll and avocado roll (so our 2 year old could try something), a yellow tail roll, and the snow crab roll. All the vegetable rolls were fresh and the radish and cucumber ones had a nice crunch. The crab roll was wonderful - meaty, and still warm. The rolls weren't overly rice like a lot of other places, and the rice was perfectly cooked. I think the most expensive roll was the $16 Las Vegas roll. The snow crab roll I got was $11, and the veggie ones were $3. We didn't care for the tempura appetizer, though. The wheels were overly onion tasting, and a little greasy. But there are a ton of other menu items we want to come back to try. I would place this up there with Noble for best sushi I've had, and the very reasonable prices especially for a Novi restaurant will be sure to bring me back. Oh, and service was friendly and prompt - my water glass was filled 4 times while we were there! read more

Oops, Today was surprising and disappointing! I have eaten here many times in the last few years. But, today, things were off... We stopped by after running errands on the first snowy day of the season .. looking froward to a warm Thai treat .. I ordered my perennial fav .. the Panang Curry, chicken, mild (I usually get medium, but remembered that this place is usually a little hotter than most.). The spice level was wayy beyond !!! It was definitely at the hot level ... or beyond! I could hardly tolerate the first bite! I used to eat hot 20 years ago, but not now. When I complained, the waitress said, "That's our mild." Really?! I've had this many times, never this hot from here. Her only solution was to order something else. I might have, but my wife was complaining about the Vegetable Curry ... the chicken was some bland, rubbery, boiled chicken .. not flavorful at all. I agreed with her. Bottom line, we left The chicken rice soup was good. I can't explain the rest. It'll be a while before we think about this place .. it's nearby, but there are so many good places to choose from, why bother. read more

We ordered 2 soups and 2 main dishes (chicken fried rice and Panang curry). We were asked what spice level we wanted and specified mild/medium. It arrived and was extremely spicy which means it was overly spicy because I enjoy spicy food but this was unbearable! and if this was "mild" I would hate to think what the "hot" would be. The service was just ok...not sure if I would return. Prices were about what is expected. Environment was nice. read more

Our favorite Novi Thai place. The pad Thai has the right amount of sauce . The food is always ready fast and it is consistent and delicious for take out. The place is clean and has a nice store front read more