I have had many issues at this store. From customer service to mistreatment. The level of…read moreincompetence among the staff is ridiculous. Yesterday I had an appointment that I made the day before. I got a call the day of saying that they had to reschedule because they were low on staff. I needed a wheel alignment, which they only use 1 staff for anyway. Today I walked in for my appointment that was rescheduled from yesterday. I was told I wasn't on the schedule and couldn't be seen and that my new appt was on Friday. This is the 3rd time it's happened. I'm tired of it. I've never had these issues in Otsego. My alignment is horrible and I have to drive long distances to work, it's wondering and steering stiff. I was really relying on them this week. Now I have to come in tomorrow on my gym day after work. I can look forward to not seeing my family tomorrow.

I underestimated how helpful they are until I tried their competitor down the street. After the…read moreother place gave me an estimate for over $1300, I checked with Tires Plus and they quoted the same work for about $550. They did a full diagnostic and let me know what all needed attention but stayed focused on my immediate needs and got my vehicle back on the road. Glad I called them before having the other place over charge me and/or just letting the vehicle go since it's a bit older and maybe not worth $1300 in repairs right now.

Very clean and welcoming Customer Service area. Justin and his staff replaced my headlights, new…read moregrille, replaced some light bulbs since the bumper was off, and touched up some scratches. The estimate given prior was spot on to what I paid, and the work was done within the approximate time given at estimate. I would highly recommend Justin and his staff for all your Auto Body and window tinting needs. Great work done overall for what I paid.

Progressive Insurance sent me here for a hail damage inspection…read more When I initially arrived the employee who was just opening up the shop seemed surprised to see me. He said the Progressive hadn't notified him that I would be coming. Even with that set back things got set in motion pretty quickly. He reached out to the technician who would be doing my inspection. The technician happened to be running late, but upon his arrival he wrapped up the inspection very quickly. Progressive had me block out an 8am-9am time slot on my calendar and I was out of there by 8:45am! The technician was super friendly. He chatted with me for about 10 minutes after he completed the inspection. He walked me through what points caused him to achieve his end results, and also gave me some advice on auto body issues unrelated to the incident. I was going to be giving this place a two or three star review due to how the experience started, but the efficiency and friendliness of the technician really turned the whole scenario around!

I purchased a used van from BedRock Motors. Within the first week, it developed serious safety…read moreissues, including hard jerking and a failure to brake where the vehicle accelerated instead. The vehicle was returned for repair multiple times and was out of service for over 30 days. When it was returned to me, the same braking issue continued. Both my spouse and I experienced the problem, confirming it was not driver-related. I was told critical repairs were made, but the service documentation did not match what I was told. This has been a very stressful and concerning experience involving vehicle safety. Would not buy from them again! Don't do it!

I ignored the other bad reviews and bought a car here anyways. Even after the dealer fixed a few…read morethings that was found during a pre-purchase inspection. (they of course said I didn't need one because their mechanics said it was good to go) there's still a list of problems with the car that grows everyday. Don't be like me and go with a reputable dealer that doesn't offload lemons like bedrock.

I was referred to this shop by a friend. I'm so happy he sent me here. They have been taking care…read moreof all my maintenance needs for the last four months. They were even able to fix things that other shops were not able to fix. They don't have a dropbox. However, the gas station is connected to it so if you need to drop your car off during after hours you can. You can leave it with the gas station. The shop will call you the next business day. Their prices have been good and they've done a great job with all of the repairs that they've done for me. I definitely plan to keep using them for my Service needs in the future.

I have been going to Don's Auto Service & Repair for years for all my vehicle repair needs. Along…read morewith honesty, integrity and excellence in service, I fully recommend this shop.

Thank you, Noah! While waiting for parts on my car to be ordered (by a different company), the…read moreinjured part came loose and a panel was flapping dangerously in the wind when I drove up to speed. I stopped at Complete Auto Service and requested "first aid," some tape to hold the loose part in place. Noah grabbed his tape and secured the part in minutes. Friendly, very helpful, prompt. I was on my way in minutes. Amazingly--no charge! I'm impressed and will consider taking my car to this neighborhood shop when work is needed.

Our family can't say enough good things about this business, and we have only been going there for…read morea little over a year! The engine in my son's 2012 Hyundai locked up a couple of weeks ago, so my son had it towed to Complete Auto. It was going to cost between somewhere in the range of $4,000-$6,000 to replace the engine, and he still has a small loan on the car. The team at Complete auto (Nick & Matt) did some searching and found that there was a technical service bulletin (TSA) on his year and make of vehicle that addressed the engine failure. Long story short, they suggested that we have it towed to a Hyundai dealership to see if they would warranty it, and...THEY DID! Complete Auto "could" have not told us about the service bulletin and possibly had a big pay day. It's very hard to find that level of honesty in ANY business these days. They might not always be the cheapest, but they have my business and recommendation because of their quality work, honesty, over-all value, and willingness to help people out in any way possible. Thanks guys!!

Oil change was quick and easy everyone in there was super pleasant which made the time waiting go…read moreby quicker! Great deal on the oil change! Will be coming here for all future oil changes :)

Had a transmission flush on my Honda Odyssey. Recently the transmission has been seizing up. Took…read moreit to a Honda dealership to find out they had replaced the transmission fluid with the wrong fluid. Thank you TGK.....I now get a new transmission for Christmas. I would NOT recommend this business for any automotive service.

Corresponding online I told him I would be at the address given to me at the scheduled time. Drove…read more2 hours, arrived 5 minutes early, no response. Left my phone number, no response. Still have not received an explanation. Would avoid doing business at this time.

He cancelled the appointment. Then never shown for the next appointment. I went to someone else to…read moreget the issue fixed.

I have a 17 yr old vehicle thats rear left brake caliper was sticking. Upon further inspection, the…read morerear left brake pad had worn down to the metal because of the sticking caliper. So I brought it here to get repaired. The good: They do an inspection with photos and put it online for you to see. The service writer was patient and helpful in figuring out what work to get done and was upfront about costs. They offer free loaner cars, which I did not use. The are ASE certified mechanics. The bad: The original inspection addressed everything else they wanted to replace and did not address what caused the sticking caliper - the reason I was there. They did go back and look at it though once I asked, and said the pins probably rusted. They wanted to replace a strut, front brakes and rear brakes, secure a heat shield better, degrease the engine to pinpoint a leak, and do an oil change. It's good to know about that stuff but the rear left brake was the pressing issue. Was originally quoted $1,175 to replace just the rear brakes: new calipers, new rotors, new pads on both the rear left and rear right (but not the front.) The car is only worth $1500, it's a Scion/Toyota not a Mercedes or BMW and it's old. I had been quoted $850 to do all that somewhere else with 3 yr warranty, new parts etc. So I asked what's the minimum they could do to get all 4 brakes working and they said they could replace just the rear left caliper and rear left brake pads for $450. The brake pads come in sets for both rear wheels but the mechanic wouldn't put the rear pads on the right side because he wouldn't work with the rear right caliper - it's too old and rusty, might break (though I would've taken that risk.) He would want to replace it instead. Well if I replaced every old rusty part of my car that still works I'd have a new car, and they charge $300+ to put a new caliper in. And they don't machine resurface rotors even if they're thick enough to. They said they want to warranty the rotors for 3 years instead. Well my car might not last another 3 years. So I chose the $450 option. When I picked it up they gave me the breakdown of the work: $192 for a remanufactured caliper sold at NAPA a few blocks away from the shop for less than $100. $50 for brake pads sold at NAPA for $25. $178 for the labor to install a new caliper and pads on just the rear left wheel. The brakes vibrate because they don't resurface rotors. They gave me the extra set of brake pads that came in the box they wouldn't put on the right side without replacing the caliper. I see a lot of good reviews here but nobody is saying what they paid. And they don't want to work with old rusty parts, just replace them all. Maybe that's typical, but 4 or 5 stars would be going above typical. And the shop is only open until 5pm. It took a week to get me in. All that said, this isn't a negative review. I'm just saying this may be a small, honest family owned shop in Corcoran with just a few mechanics and service people, but it isn't a thrifty one. Far from it. But I do now know all the work my car needs done in the near future and how to tackle it with a more thrifty shop and a probably a parts dealer/service locator like Tirerack.

Mechanical Engineering very good skills for the cars and customers service very well trained…read moreprofessionals nothing more nothing less just excellent quality service