1 star for the good customer service, other than that I wasted 150 on an essentials hoodie for it…read moreto finally be washed, and have all the back lettering fall off. I also own other essential hoodies that I've personally taken to dry clean, washed and dried on cool and this is the only one that all the lettering had fallen off of. I've had other stores tell me it was fake.. don't waste your time here. For my self, I'll be keeping my business with airloom in stoneridge mall in Pleasanton . Wasted money and a dissapointed customer. Only the word god stayed on but you can tell it's also starting to come off once you touch it.

Dont trust this store they sell fake shoes. Sold me fake Travis Scott's in Serramonte. Only found…read moreout they were fake when I tried to sell them. Reporting them as many times as I can to the federal trade commission, BBB, and for counterfeiting

Despite how busy it was in the store, Melissa, the assistant manager, kept a really calm composure…read more She was able to jump back and forth between helping me get two piercings on each of my ears and still assist customers with questions and checking out. Additionally, she is very friendly and patient. Keep up the great work, Melissa!

The place is small, but they carry tons of stuff and not just various jewelry, but also iPod cases,…read morehats, lip-gloss, lipsticks, purses, cell phone holders, pillows, wrist-warmers, slippers, just to name a few. They often have sale items and yesterday, hats were 50% off. Last night, went to Claire's go get my second ear piercing re-pierced! I originally had two piercing on both ears, but I have not worn two pairs of earrings in years so the holes closed. Anyway, prior to getting my ears pierced, I had to sign "Release of Liability/Waiver of Claims" as the Sale Associate prepare the pre-sterilized studs that directly penetrated my ears. Ouch! Ha-ha-ha. J/K :-)! My total came up to $17.32 which included the piercing and sterling silver stud earrings, plus a big bottle of ear care antiseptic. After six-weeks, I get to remove the studs and put on new earrings... SWEET!

Decent sized Halloween store but they're still lacking various sizes and the young staff isn't…read morehelpful. Kind of reminds me of a run down Goodwill with high priced costumes. Was thinking about this Superman costume that was $60. Most costumes here are marked up. I feel that as we get close to Halloween they'll be even less stock and just a flurry of people grabbing anything.

I needed last-minute Halloween costumes after my friends pressured me to go out for the weekend, so…read moreI ended up at Spirit. For being just a couple days before Halloween, their inventory was surprisingly solid. I was lucky to find XS sizes since small is usually too big on me, especially with costume sizing. I walked out happy with what I found, especially because I found a matching pineapple costume for my dog (not from Spirit, though they did have some cute dog options). The Cleopatra costume was good quality overall, but the headpiece fell apart right away - the bead strings came off even though I didn't snag it on anything. The hula costume was very sparse; even with something on underneath, it was very see-through with the slightest movement, which made me uncomfortable. Spirit isn't my first choice for costumes, but for last-minute shopping, it does the job.

Love Marshall's but they need to do something about the wait time in line, it's ridiculous. I've…read morebeen in line for 25 minutes. This one customer has been at the register for 10 minutes plus now. What is going on, they need to start hiring younger people again.

These restrooms smell bad. In the store could use some organization. There is stuff everywhere…read more Also on the weekends, the dressing room line is always long so be ready for a way to trial on anything.

Allana has been cutting my son's hair for years and now she is cutting my husband's hair as well…read more My son got his first haircut with Allana at 3 yo and refuses to cut his hair with anyone else. She is great with children (and picky adults) and has amazing attention to details. Highly recommend her.

Great beauty store with all the beauty essentials you need! The owner, Allana, is so friendly and…read morehelpful. She's also amazing at haircuts, color, and style for kids and adults! Highly recommended!

Based in Central California, Mischief Masks sells elegant leather masks and accessories made for…read moremasquerade events or costume for any occasion, the collection including diverse animal themes and even a groot-like design! The detailed artistry put into these handmade masks is impressive, it's hard to resist, even at the high prices (I think the cheapest is around $75-100, with fancier options at $200+). They have a pop-up shop at very specific limited events listed on their website, mainly in Northern California. I've browsed their beautiful selection at the annual Northern California Renaissance Faire for the past two years, but they didn't have my desired color and design available (and online ordering is not possible). I was delighted to find what I was looking for at the Great Dickens Christmas Fair in Daly City this past Sunday (you'll see them here during the holiday season), and this time there were too many choices! A good problem to have... finally got my bunny mask in dark red and green tones, and it is lovely! It's also comfortable, lightweight, and made of quality materials. Service was professional and friendly as well, when I visited this past weekend. Very cool shop!

Mitch - extremely knowledgeable and honest . Shop has been in business for 30+ yrs . a true…read moreIndependent shop that I believe will never steer you wrong .Upon approval Mitch will also you to order outside parts to deliver to the shop and they will do Professional Installation - of course with nominal shop /disposal fees

They did an awesome job on all my trucks with roll back and racks awesome place good price and good…read moreservice definitely recommend this place for racks and roll back they do a great job!

Considering a lot of the stores at Serramonte have limited inventory and are more express-like…read morestores...this H&M is pretty big. For the most part, whatever I find online and try to see if they have in store to try on and possibly buy, 85% of the time they'll have it which is great. I appreciate the customer service here! Always chill and helpful at the cashier register. SHOUTOUT to my friend Sam for working here hahaha. Anywho, in all honesty, this location is a bit messy and disorganized. Other than that, thats the only flaws I seek.

I went there to pick up my online order. They couldn't find my package, so they asked me to call…read morecustomer service for refund. I called the next day for 30 minutes. The women opened a case for me, but still couldn't issue refund yet. I filed complaint online, and the women said the package maybe still in transit, so I still have to wait at least five more days for refund. It is my first time order online to pick up at the store and they lost my package already. And now they don't want to issue refund and just told me to wait for the missing package which doesn't make sense. I don't think I will order it again.