After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

A review per my father: "Kyle Quast is the store manager, and he has always been extremely helpful…read morewhen I come to the store. I do not speak English very well, but Kyle is always patient and has great explanations. This is my #1 pool supply store, thanks to Kyle."

Come for the free pool water analysis, leave with everything you need to keep your pool sparkling…read more I moved into a house with a pool 2 weeks ago. Leslie's employees are very knowledgeable and have been extremely helpful & patient answering all my questions. I bought hundreds of dollars worth of equipment and chemicals from Leslie's. Considering cost, quality, convenience, and the confidence of knowing I was purchasing the right stuff, I've been more than happy with my purchases.

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

Very knowledgeable. Very fast. Very reasonable. The service I requested was a inlet leak fix. It…read moretook the owner seconds to find the leak (others had failed for hours) and then he had a tech come the next day and replace. I also used their recommended underground leak repairer. Bottom line, super competent in a industry of hacks and charlatans.

Very disappointed in your company, especially MARK. You promised you would follow up after I gave…read moreyou final payment. Jets are not working and tub still leaks. I've called several times. No response.

PG Pool & Spa to the rescue! After the storm that hit Houston last week, I was without power for 5…read moredays, my pool hadn't been serviced in 2 weeks, and my previous "pool guy" was unresponsive and no where to be found- PG Pool & Spa came to the rescue. Mark & Christian added me to their schedule on Saturday (Memorial Day weekend). They arrived at 8:00pm after servicing all of their established customers for the day. My pool was in bad shape, it was green, had tons of algae and was chemically depleted. The level of professionalism, knowledge and customer service was something I've never experienced before, especially with pool service! They worked until 10pm, not taking a single short cut and explaining each step they were doing. The results, after just 12 hours, are incredible! You guys have earned a loyal and grateful customer! Thank you for working all those crazy hours, it is so much appreciated!

We had our pool replastered by Express Pool Plastering & Repairs, a company with 30 years…read moreexperience & so many positive reviews. We had a great experience starting with their prep process work, and through the final replastering application process, all done in timely professional manner. The crew was professional, kept us informed when we had questions and all went well, and even kept everything extremely clean. The finish came out smooth and consistent, and our pool looks like new. Highly recommend!

The complete experience with Express was very professional from the Admin. staff to the…read moreinstallation crews. We were completely satisfied with the replaster and tile work.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

Esposito Pools is my go-to for any pool issues. Bill & his team did a complete remodel of my pool…read morein 2019-2020 and returned this week to repair some minor wear and tear issues. The work is complete and immaculate as well. Bill is a great guy, professional, friendly, and explains the entire work process for you. I highly recommend Bill and Esposito Pools for any of your pool needs. - Bobby Roberts

Bill and Renee are wonderful people who truly care about there customers! They are honest, very…read morehelpful, and extremely knowledgeable. Bill and his team did a beautiful job re plastering our pool, at a great price, and very quickly. Bill spent a lot of time showing us the proper care of new plaster, answering all our questions, and keeping in contact with after the job was done.

Michael Harkins built our cabana approximately 5.5 years ago. He was a subcontractor of The Pool…read moreMan who built our pool. 5.5 years later, the interior bead board on our cabana is rotten. Although this is out of warranty (1 year), I would expect a reputable contracter to repair at a reduced cost. Not only is he unprofessional, he came out to look at the roof and interior, but he ignores texts and emails. Should not last in business long..... Visit his website TLC OUTDOOR LIVING

Michael Harkins is an all time great con artist. He will dazzle you with CGI but he has no…read moreemployees. He contracts to the lowest bidder who will do shoddy work. Michael said my tiny 12x12 feet spool would take 4-6 months. After 18 months I fired him. He had six grandmothers die and two homes burn as part of his excuses. He is a pathological liar. I have spent over 5k on pool leaks and electrical malfunctions. Do not trust this human.