**Review for Bleu Lake Pools**…read more We couldn't be happier with the service from Bleu Lake Pools! Wildson, handles all our pool maintenance personally. He's not only extremely knowledgeable but also friendly and always willing to teach us about proper pool care. Our pool is always in top shape thanks to his dedication and expertise. Highly recommend!

Great pool service! Wilson is a really nice guy who is very consistent and whenever I think I've…read moremessed something up he answers the phone and explains how to fix it. I highly recommend Bleu Lake Pools.

My pump and filter did not survive the big freeze - yes I should have taken advantage of the drain…read moreplugs rather than rely on the power grid to keep the water moving. I called Mark as soon as the power was back on - needless to say he was busy they were out within a couple of days. He personally checked the equipment provided various options for me to select from. Once decided the equipment was secured and beautifully installed. He oversaw the installation and we chatted where he shared his focus on family and his commitment to not do business on the weekend and devote that time to family - I was impressed!! Two years later the pump motor starts eating capacitors then fails completely (on a Saturday of course) so I call Mark knowing he won't answer on the weekend but will return the call promptly on Monday which is exactly what happened. He had a technician out the next morning to look at the pump and confirm it was a warranty issue, he then worked with the manufacturer to get a new motor out and installed at zero cost to me. He communicated with me daily on the status of the parts, worked with the vendor to get a motor expedited and get me back online. All in all and excellent experience! To the reviewer who complained that they do not respond to pool "emergencies" on the weekend I have to shake my head - it's certainly a first world problem to consider not having a pump system running on your personal pool over the weekend an "emergency". I applaud Mark and his team for not only their work but their appreciation of and support for their families - no one will die if your pool system is down for the weekend (the water will still be there)

DISAPPOINTED!!!! If a business can't step up and take ownership thn RUN!…read more We started services with Unified Pool during Covid. They are definitely not the cheapest but we felt like we were paying for quality service. (Although Mark refuses to respond to emergencies on the weekend since that is "his time".) Other than that, everything was going well. Until recently, Unified was out cleaning the pool and the technician for some reason couldn't get the spa blower to turn off. Well the circuit board had short circuited. Thankfully we had someone here remodeling our bathroom and he was able to help the technician get it off. Mark arrived and reasoned that our variable speed motor that he advised us to purchase and was installed by him was not getting the power it needed. He stated and I quote "when he installed the motor for us they didn't know that the amps in the breaker box needed to be 20 and we only had the motor on a 15amp. (Well hell it's your job to know that before you install NOT mine.) Our circuit board had shorted out and needed to be replaced for $1500+. In addition we needed to run a new line from the breaker box to the pool because we had to up the amps and that was another $3000+(not an electrician so lingo might be a bit off). We advised Mark that he didn't let us know about the electrical side that was needed and asked him if he would offset some of the cost since now we have to pay for both a circuit board and to run the line! This man said he will have to back out and discontinue our services! He canceled our services and left us with a pool that we couldn't turn on. I simply couldn't believe it. BE WARY OF BUSINESSES WHO CANT STAND BY THEIR WORK.

After buying our house in May, we hired Billy and Dynasty Pools to provide the weekly maintenance…read moreon our pool. We have been very happy with our decision. Dynasty Pools is on time, efficient and excellent at communicating existing and potential equipment or chemical issues. They break things down to layman's terms to better explain pH, cyanuric acid and chlorine levels. Pricing is fair and reasonable while being in the range of other groups we considered before hiring Dynasty. Give them a shot if you are in the market for an honest, communicative pool maintenance company. You won't be disappointed. Call them for a quote.

We contracted Billy to remodel our pool and in every aspect he was over the top difficult,…read moredishonest, problematic, and belligerent taking no responsibility for his substandard work. No matter what you say to this guy, he comes back with a horrible attitude complete with excuses that all lead to absolutely no accountability and why he is a victim. The scope of work was completely re-plaster the pool and install all new plumbing, tile, autofill system, and new equipment. The equipment was communicated to be the latest Pentair technology which at the time was the IntelliCenter system. I was gone out of the country for work and had my adopted son Josh function as oversight who had pictures of the same Pentair system we wanted that I had installed at my other house in Florida. Those pics where shown to Billy. When I returned home from Asia, I discovered that Billy installed the old obsolete ScreenLogic Pentair system at a cost to me that was more than the newer IntelliCenter system I just installed in Florida. He then played dumb saying that Josh knew what he was installing. In reality he was pulling fast one on us by charging me for the newest technology but sneaking in the old obsolete equipment because he could save himself money at my expense. Because I was gone I had to let this go but we definitely had heartburn over this because I got burned thinking I was buying the latest new equipment when in reality Billy switched it to the old stuff because I was gone. Also, the pump was a 2HP pump which Billy specified. However, I was very clear that I wanted the 3 HP pump so I could run by skimmers and pool sweeper at the same time with greater flow. Billy has a really bad temper and as soon as we called him out for putting in this old dated equipment he changed to a sarcastic tone and walked out with a dishonest smirk smile. The plaster, tile, and plumbing was all under the contract with Billy. Little did I know that the obsolete equipment Billy installed was just going to be the tip of the iceburg. Over the course of months the pool leaks started to materialize everywhere. Documented by a professional leak detection company there were 7 leaks in total. Both skimmers were bad, the pool and spa lights were bad, the spa and pool had jet leaks, and the autofill leaked. All these leaks were under the travertine deck. In fact, the whole travertine deck was besieged by water and the pool was losing 3 inches a day. Because water had to be added daily we could not keep chemicals from being diluted and the plaster job started to get heavily stained with algae and rust. Clearly the job was substandard and according to Billy, not his problem. His attitude was horrible and sarcastic. He was mad for being put in check over the obsolete equipment he installed like somehow he was the victim. Billy was told about all the leak problems but his temper and bad attitude controlled all his bad logic and he did nothing but smile as if he was happy there were problems. After digging up my travertine with my son, we discovered that the PVC plumbing was not even glued. So much for pressure testing and job quality. Billy came by one day not knowing that the actual owner was the guy digging up his own backyard. Billy was looking to somehow become the pool cleaning company. This is how unreasonable Billy is. To actually think he could get that monthly contract after all the above he did and did not do. Because of his horrible work ethic, Billy also never provided Pentair registration information so I could lock in the 5 year Pentair warranty on the equipment. So I have taken up enough of my valuable time for this review. I can tell you more about Billy and his horrible service and beligerent attitude. Just call me at 281-507-8800. I'll text you pictures and show you the emails and texts from this absolute bad actor. In summary, use him at your own peril people! This is a real bad contractor Dynasty Pool Services are not worth the trouble you will go through. You will ultimately spend more time, money, and headache to clean up Billy's mess. Good luck with your pools. David

We hired Primary Pools and Service to rebalance our pool that had turned green after heavy rains in…read morethe hot summer months. I was so worried we were going to have to drain and refill the pool, but Kaleb did an awesome job and was able to quickly fix our problem before it got any worse! We hired them on for monthly service (since we weren't doing the best at maintenance) and they just keep impressing me! Kaleb has kindly helped me with minor repairs and maintenance on the pool that is above and beyond what I expect from a monthly pool service. This company is great and we will definitely be keeping them around! Highly recommended!

2026: Update 20260413: They are operating under a new name…read morenow - Poolie (intead Pit Stop), but they deliver the exact same great quality! I reached out recently when one of those heaters failed, and they absolutely knocked it out of the park. Paul, the technician, did an incredible job - he was fighting for my warranty and had the new replacement swapped out in no time. Sheri went above and beyond as well; she actually came out personally on site to meet with the Jandy representatives to prove the unit needed to be completely replaced. Three years later, their service is still top-notch. They are a true star team, and I highly recommend them! Many many thanks!

I have been trying to get service from this company for over a year. Every time I try and get…read moresomeone to reply to me they are always rude and defensive. I need someone to clean my pool and to change out my panel and to clean my filter. For some reason they can't clean a filter and I actually needed a weekly service for pool cleaning but the person in chat cut me off based on a past chat said we don't do a one time clean I needed a weekly. As well as my panel changed out. They literally missed out on a big payout because of being unprofessional. We did arrange for them to come out once we was given how much it would cost they never showed up and we had to hire someone else. I was willing to give them another chance but I don't take kindly to rudeness.

I was so tired of having different pool cleaners who only wanted the money and didn't care about…read moretheir job performance. Out of desperation I found mike who came right away to help me. I can only say I have had nothing but perfection in the maintenance of my pool ever since. They are always on top of any problem which I haven't had any, thank God. But I can honestly say I very highly recommend Mike to service your pool. Besides his being a firefighter like my son, his work is highly commended, no problems since I first hired him. Don't let the comments of one any customer ruin your day and make your decision not to hire this company who does outstanding performance on your pool. TRY THEM, GIVE THEM A CHANCE, YOU WILL NOT BE SORRY/// Criselda valverde 832 3552552

Mike was great. Great price and was able to fix my chlorinator and my heater for about the same…read moreprice as other companies quoted me for just the chlorinator. Everything works great and ready for Spring Break.

Excellent pool service! Ben cleans our pool weekly and does a fantastic job each and every time…read more Landon (the owner) responds to each and every inquiry immediately and is always willing to go above and beyond for his customers. Extremely satisfied! Highly recommend to anyone looking for peace of mind at a reasonable price! Thanks guys! Maureen and Evan Martinez- Cypress

Ben was a solid guy. Came out and did exactly what I needed at a good price. My pump doesn't leak…read moreany more!

Very disappointed in this company....stay away. We used the service for a few months and they…read morewere ok and cheap but they baled on me when I needed them the most. Hurricane Harvey flooded out my pool so I needed help to get it back in service. Drew first told me he would take care of it, then changed his mind when he got short handed and left me to handle it myself. If you are looking for dependable service, I recommend you go elsewhere.

I went with Snagadeal because they were cheaper than other companies…read more I will say... with this company you get what you pay for. After three weeks of service the guy who came over told me they would need to charge us after the 4th week. That is not once a month. Most other pool services charge you once a month. Not every 4 weeks... if the month had 5 weeks and you wanted service for the 5th week you had to pay an additional $33. He told us the polaris was not working correctly so I asked him to fix it. We looked to see that the part we needed was $45 online. When he installed it he said the part alone was $80. The polaris still did not work after that so he said I would have to take it to someone who fixes them. I didn't know he couldn't fix them. The next issue we had was that he said the filter needed to be replaced so I asked him if he would do that. He said he would prefer for me to get someone else to fix it. He said that service would be suspended until I got someone to fix it. When I hire a company to take care of my pool, I expect for them to be able to fix the filter, polaris and any other issues the pool may have. I do not feel I should pay another company to fix what he couldn't. Other pool companies charge $150/ mo... and that includes the 5th week if there is one. Make sure you research the company and ask questions about what the service includes and all the details before you hire them. ***Response to the business owner's comments: I wanted a pool company that could do everything my pool needed... including cleaning the filter. I did not feel I should hire another company to do the job he was hired to do. I think it was unprofessional. He also states in his response that they bill as other companies do, but that is just not true. Other companies make you pay once a calendar month... however Drew wants to charge you every 4 weeks. I do not feel that repairs should be done according to, as Drew says Ebay prices (I don't shop on Ebay for pool items). However the price he told me it was ended up being over double what we discussed. I want to end with saying I am not a difficult person to work with. I have been in customer service positions throughout my whole career and know what to expect. I expect for a person or company to do the job they are hired to do. The new pool company we hired is awesome and we have no issues with them being able to do any repairs. They have never once asked me to "hire someone else to do it" because they didn't want to. THAT is good customer service.