Garrett is very helpful and knowledgeable. He developed a plan to solve the algae and chemical…read moreproblems I'd been having with another service, and he and his team are very consistent. Communication is very good, especially with the system he uses to provide reports and scheduling service. Accepts electronic payment, auto-pay invoices available. Made my life so much easier!

Mr.Garrett showed up on time and even earlier, from one message he booked my consultation, and…read moreliterally fixed my vacuum in the same day without any charges, and he pointed out to the vacuum hose was too long( no one saw it , lol even me) very smart young man and very polite and professional, the company deserves 10stars, next day one of his employees came and started the weekly maintenance, no drama, and I got a message when they are on the way and when they left, email of full details of the water quality and the service they did in the day, oh and they clean the filters without extra charges it's included in the monthly payment, which I didn't see anyone like this , crystal clear company name and in dealing with clients , thank you for existing, the value is great, really Mr.Garrett you need to do how to run a business course,

They responded quickly for a quote. Quality of pool repairs…read moreand deck/ deck surfacing excellent and was a good value. We had expected more on site overview of sub contractors there were a few hiccups, however everyone was extremely competent. Good for the homeowner to be in attendance for process details. All new equipment functioning as designed. Overall we would strongly recommend.

Very detailed responses to initial inquiry. Came out when scheduled and cleaned the pool, checked…read morechemicals and made appropriate adjustments to the levels. All finished off with a report. Ongoing maintenance work also completed weekly. 95% of the time they do a good job.

I reached out to Texas Pool Pros last Minute due to a breaker tripping repeatedly and The upcoming…read morefreeze put my pool equipment at risk. I called several places and Abraham was able to squeeze me in last minute. He quickly diagnosed the problem and was very honest about my options. He even went above and beyond to work late to get it fixed before the freeze...and also was there to answer questions after the work was done. It was great service and quality work all around, would highly recommend them! I will be calling him now if I need help with my pool.

So many good things to say about Texas Pool Pros! Abraham was quick to respond to my messages and…read moreprovided immediate service the following day. My pool went from swamp water to blue again in less than 24 hrs. He also identified much needed repairs to the equipment and had all the parts working properly again within a few days. I highly recommend this company for their top notch professionalism, communication, prompt service, and reliability. I have fired 2 other pool companies prior to this for incompetence. Texas Pool Pros are most definitely PROs in every way.

This was hands down the best pool cleaning experience I've ever had. From start to finish, the…read moreservice was excellent. He was experienced, helpful, and kind. Everything you'd want when trusting someone with your pool. He did a great job and even took the time to answer my questions and offer tips for keeping my pool in great shape. I will definitely be calling him back in the near future. If you are looking for a professional and dependable pool company with great prices, and provide all your pool needs, he's your guy! Carefree pool & patio lives up to its name. I highly recommend them.

From the owner: Carefree Pool & Patio is a top-rated, family-owned pool service company proudly serving Houston,…read moreCypress, Katy, Spring, Tomball, Conroe, Jersey Village, and nearby Texas communities. We specialize in professional weekly pool cleaning, green-to-clean algae treatments, saltwater pool service, pool filter cleaning, and water chemistry balancing. Our experienced technicians provide reliable, consistent maintenance for chlorine and saltwater pools. With a reputation for honest communication and dependable results, we treat every pool like it’s our own—so you can relax and enjoy it, truly carefree.

Walked in here today Emonte Was working the register she saw me and my Neicy walk in and walk up to…read morethe register..... she turned around the opposite way to work on a little machine we stood at the counter for bout 10 seconds she did not say one word until I said hello and then when I said hello she said hello did not turn around it was like she didn't want to be bothered..... not a good representation of customer service for my first time at this store..

Took my pool pump motor into leslies at 70 braeswood sq to have it repaired. Suspected the problem…read morewas just a bad capacitor, since it stopped running but was making a humming noise. The capacitor is in the hump attachment on top of the motor and involves 2 little screws to uncover, but the "technician" first spent about 15 minutes messing around in the back of the motor where the wiring is before determining there was not a capacitor back there. Then he replaced the capacitor that was in the hump. When he finished and was going to give the motor back to me, I asked if he shouldn't test it to insure that the capacitor was actually the problem and the motor now worked. Mistakenly, he tested it using 220v, but the motor is wired for 110v. Even a novice technician should have known enough to look at the side of the motor to determine the correct voltage for that motor. When it immediately began sparking at the back, he turned the motor off and said he would have his manager look at it the next day. The manager (Erica), told me the next day that they continued to have the same sparking problem. When I came in to pick up the motor I noticed 1 of the wires in the back of the motor was obviously disconnected so I asked if they had changed any of the electrical connections which they both denied having done, even though there was an obvious disconnected wire. They reattached it to the correct post, (but in a way that demonstrated their electrical inexperience). I installed a new capacitor from an electical supply, but the motor now caused the breaker to trip, which I thought was probably a result of the voltage error done by Leslies and that the motor was now fried. I contacted several pool repair services to install a new motor, but either they didn't show or had 4-5 day wait times. After wasting 8 days waiting on a repair service, I decided to replace the "bad" motor myself. Since I had not done this previously, I carefully examined and documented how everything was connected as I went along. That was when I discovered that Leslies HAD CHANGED THE WIRING at the back of the motor and that it was incorrectly wired. The way they had wired the motor was not valid for either 110v or 220v and was obviously the reason my breaker was tripping. (the wire they had reattached when I picked up the motor was not related to the problem, and the way the motor was wired when I brought it in was correct since it had been running for 3 yrs). Though both the tech and manager denied they had made any wiring changes, it was impossible that the motor could ever have run as they had it wired. I corrected the wiring per the diagram on the motor housing and with the new capacitor, was running like new. DON'T bring anything in to be repaired by these INCOMPETANTS.

Zane Kelly with Kelly's Pool Service has been servicing my pool for several years. His guys always…read moreshow up on time and have kept the pool looking great. Whenever there's a problem with the equipment Zane will let me know. He will furnish parts or have me buy replacement parts online (cheaper) and does the work himself. He's very honest and doesn't overcharge. There's never been a problem he couldn't fix.

We've been using Kelly for almost 18 years. Always good service. He and his people are very…read morecourteous and friendly!

If I could give zero stars I would! CK Pools damaged my pool heater equipment by improper balancing…read moreand causing corrosion inside and then acknowledged fault, and then completely failed to make it right. Despite already accepting responsibility, they refused to refund or properly replace the heater they damaged. After weeks of back-and-forth, delays, and excuses, they finally offered to replace it -- but with a cheaper, off-brand heater, not the brand and quality of the original equipment they broke. To make matters worse, their chemical mismanagement caused extremely high alkalinity, which resulted in guests' hair turning green -- a clear sign of improper water balance and potentially damaging to skin and hair. This is especially alarming for anyone who hosts guests or values safety. The lack of accountability, professionalism, and urgency throughout this process has been exhausting and IS STILL NOT RESOLVED. This happend in August! If you value your equipment, your guests, or your peace of mind: RUN. I would never trust CK Pools again and strongly caution anyone considering their services.

CK pools are awesome. Pool tech Kevin is the best. He's very friendly, knowledgeable and…read moreprofessional. I will refer to others.

They do shoddy work. Do not use! They installed a new pump motor. They installed it with a leak…read more More, I did not see the leak until months later. So, when I called them for warranty, they say another $246 to fix the problem that they did not do correctly the first time. See attached picture of how a leaky pump will look--note the dampness on platform. It's ok if you make a mistake but, it's a damn shame when you don't correct it. Customer service is bad.

Technician poorly communicated issues, did not follow up to explain what he fixed, and was very…read morerude throughout the process. We were also charged for an additional part as they claimed it was not working, but he told me he accidentally broke it off. I later found out from the Manager, who was very friendly but not that accommodating, that they even took a picture to highlight the issue, yet this was never shown to me by the technician or even mentioned. We were also double charged on a previous time when the same technician charged an additional site visit to fix a leak one day later. This was a leak in a slightly different location, but I guess he didn't do a thorough enough job during the first site visit.

A fair quote and speedy installation of a slide. They recommended a great fiberglass slide that…read morematched perfectly with my pool.

From the owner: Keep your pool sparkling clean all year with our weekly maintenance services! We also specialize in…read morepool remodeling to give your oasis a fresh look and expert repairs to fix leaks, pumps, heaters, and above-ground pool installations, visual enhancements and more. -Weekly Cleaning & Chemicals -Custom Remodeling & Upgrades -Fast, Reliable Repairs Call us today for a free quote! Dive into an stress-free pool experience.