Service was great! They found the provlem and was able to fix it on the same visit. had everything…read moreavailable and was very polite and honest. Really recommend this company, they will fix all your problems.

I moved from the area and had to repair the swim spa before selling the house. Working remotely on…read morea swim spa you need a company that's competent and you can trust. You also don't need a different spa guy and electrician. Carl was my tech and he's also a licensed electrician, saving one headache already. He diagnosed and fixed the problem quickly. He explained what's going on instilling trust in the diagnosis and solution. The office staff was a huge help too. I requested several favors including rushing the job and the team helped wherever they could. If you have a spa, or a swim spa, give Spa Inspectors a shot. They're responsive, responsible, and completed everything they said they would on time and on budget.

#30/100 Yelp Dec. challenge. Nice pool shop with super…read morefriendly service. Was looking for some last minute Xmas gifts for a friend at work and stumbled upon this pool shop. They have a few fun items like themed thermometers and blow up items for pool. Note: there was a strong chlorine smell as enter however it is a pool shop so no less stars for that.

Welcome to the neighborhood, little gem! I am very surprised this area did not have a pool supply…read morestore considering all the pools in our area. This used to be a Tide Dry Cleaner. We have plenty of cleaners, we needed this pool store! I was immediately greeted by the husband and wife franchise owners. I spoke for a moment with the wife about my needs and soon learned they have referrals for plaster work, pool maintenance/service workers and expert knowledge about pools in general. I was given a container to bring a sample in of my pool water to have it checked at no cost. I was delighted to have such a warm introduction to the store. Aside from the maintenance and chemical items, they also have fun floats, thermometers, outdoor clocks, towel holders and much much more. The store was exceptionally clean. I have always liked pool stores since was a kid. The smell brings back so many memories. Seems I was always in a pool store with my dad or my grandmother. We would go in for chemicals to treat our pools. Back in the mid 70's and early 80's, you did it yourself since having a "pool guy" was not as common as it is today. I'm very excited about how well the store is stocked. They pack a lot in this small space and I will be back to get some new floats soon. They carry my favorite brand of floats, SwimWays. Great customer service, pristine store, good prices and big selection. What more can you ask for in a pool supply place?

We contacted Aquatic Pools and Hot Tubs about building a pool. From the very moment they arrived…read moreto talk with us, we were sold. They are very professional and accommodating. They created a custom pool for our yard with all the water features and lighting we requested. The pool is beyond beautiful! They created a real "resort" feel in our backyard. If you are considering a pool, please call them!!!! They are the best!!!

Professional and Knowledgeable Honest company. I have known these guys for many years and…read moretrustworthy is the word I would use to describe them. They will see you through any job and make sure all of your needs are met from start to finish. And after they finish if you have any questions. I highly recommend Aquatic Pools And Hot Tubs. You can always call Justin on his personal cell.

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Excellent place for your hot tub needs. Mike and Pat were so helpful. They helped me find the…read moreperfect hot-tub for me with a fantastic warranty. The customer service has been outstanding. They worked with me to get the hot tub delivered to my convenience and were so responsive to any needs and concerns I had after the purchase was complete. I highly recommend this as the place to purchase a spa.

Recently purchased a used spa from this company. They were very helpful from the beginning. They…read moremade my purchase stress free. They gave me several recommendations to help me get ready for the spa and everything worked out well! Thanks!

Simply above and beyond customer service Recently after a…read morefall and painful broken rib which limited my movements , my pool chlorinator stopped working and my pool was turning green While waiting for the right part , the wonderful pinch and penny team came to shock my pool and brush it and insisted on no cost . We are here to help those were their words and even offer to drive me if needed . Speechless by such uncommon kindness and decency Thank you to the whole team once again

Always really nice professional and reasonable A lot better…read moreservice than Leslie pool on University

Well it's been a year and my pool looks great, the only things that changed was religiously…read morechecking my CYA readings with the NEW company......when they took over my CYA was maxed out and my pool had been chemically locked. I never got a weekly chemical reading from Pinch A Penny now I get a full breakdown of what's going on with my pool and what every chemical level is at including CYA - my pool looks great again...... I've lived here since 2018. Horses have always been on the property before I purchased it. It wasn't the horses. It was the lack of getting a proper CYA reading. And the new company fixed my circulation issues as shown by the giant fountain in the updated picture of a nice clean pool

Great service facility in my neighborhood. The staff is very…read morefriendly, knowledgeable and the products are priced well.

The best customer service there is. Very knowledgable to help solve problems to get your pool back…read morein shape. Highly recommend!

Very helpful and friendly Always so welcoming…read more They are my Spa and pool people test my pool and spa water when ever needed

Purchased the M8 with dual lounges so that my love and I can sit on them and chat... and she needed…read morehydrotherapy due to spinal injuries. She had not slept well in years; and for the first time in years she can sleep! I absolutely love that I can move the chairs around to fit exactly what we are needing combined with where we want to sit depending on the mood. Service has been excellent as we figure out temperature; the water PH (it takes a minute - stick with it or empty and start over - we are all different!) but with the help of staff and the free water testing, we think we have it managed! Friendly and knowledgeable, they even suggested we wait a few days to take advantage of a sale coming AND a rebate! Saved us thousands! Even a difficult delivery (on our deck on a lake behind the house) was overcome with the help of a crane and care! We had shopped several different types of spas, and glad we chose Bullfrog, as it was the only one that we could manage the pressure and power of the jets independently (again .. spinal damage cause's pain with too much pressure) If you want to invest in a spa; I highly recommend the service, care, and ability to answer questions and problem solve with the team at Glacier Pool Supplies & Spas. Service, value pricing, and after purchase care...what more could you ask for? Teri B and Daniel C

If you're looking for a pool supply store with friendly people who know what they're doing and who…read morehave what you need, look no further. Jeremy and crew are such nice guys willing to work with you even if you're a novice pool owner... Lol. I've been a patron of their store for 4 years now and they've never let me down.