Over 10 years of service from Houston Pools Unlimited, has been incredible! The company is…read moreresponsive and professional. Being pool operator certified myself, hiring this company to manage our personal pool has saved us so much time and concern. Through multiple freezes, filter changes, so many worn out parts successfully replaced, and quick and value for the response time, glad we've used them for so many years. Especially knowledgeable is Mr. Andy, with being about to solve, maintain, or fix almost anything. If not, he works to get warrantied parts installed with care and accuracy. Large or small pools, commercial or personal, they professionally handle it all. Highly recommend. Cost is worth the expert service

Great service and very knowledgeable…read more My pool heater stopped working which meant I couldn't relax in the spa. I was referred to Houston Pools Unlimited by Leslie's'. I called them on a Friday morning and Andy was working on my pool that day. I was very impressed by the fast response, Andy's knowledge of pool systems and the friendly services he provided. I was even more impressed by the fair price charged. I plan now to use this company for all my pool services will refer them to my friends!

I requested a quote on Yelp for someone to do a pool inspection on a potential home purchase and…read moreErik was the first to respond, literally within minutes! He was very straightforward and had the availability I was looking for. His prices were also very good! He understood there was a time constraint (in the option period) and was able to come out same day. When I inquired about payment, he said he would send the report immediately as he understood the limited time and would send the invoice to pay in a couple days. WOW! What a trustworthy company! The inspection went great and we are getting a quote for some services. We will definitely use Erik for any pool work going forward. I highly recommend Blue Cube Pools and Erik - what a fantastic experience! Thank you!

Blue Cube Pools is a very trustworthy company. I have used their services for nearly two years…read morenow, and found them very helpful. Particularly, I have worked with the owner, Erik. Erik helped me out and solved many pool issues, including black algae. He is a very nice and helpful person. Very knowledgeable as well. Beyond all, you can trust him. He doesn't oversell or overcharge like some other pool guys I worked with do. I highly recommend Erik !!

Pentair parts, water testing, expert advice and some fun toys are among the reasons I go to Texsun…read more They are a little more of a drive but it's worth it if your pool is going haywire. As a first time pool owner I occasionally find my pool isn't behaving according to my understanding of the rules. Maybe that's why I switched my major from Chem E to Mech E in '78? So spoke with the guy at Texsun, followed his instructions; and next test: perfect pool!

2 Stars only because at one point, this was a well run store with helpful employees. I just…read morefinished my last visit to this store. Here is why: For about 3 years I've come here for my pool. Every visit, I buy everything they say I need. Each visit usually comes to $50 to $150 and I never complain or question them. In that time I've also made larger purchases around $1000 for additional equipment like a new Polaris, a new motor for one of my pumps, new housings/fittings/etc. All together is probably safe to say I've spent between $5k and $10k dollars there. So today I replaced the 5th piece that's failed on my Polaris I bought from them. I'm a little annoyed by that b/c it cost $1000 and I feel like being 2 years old, that's just a bit ridiculous. I've also had parts sold to me at a discount because "they were opened by accident" only to find that parts where missing and I was denied a refund... but in general, I was just a little annoyed about the Polaris failures. I went into the store to get my water checked just now. The one manager (female, young, didn't catch her name) was helping some other people and a young guy took my water. I casually mentioned how I've just replaced the 4th or 5th piece on that (I think i said $1400, but it's actually $1000... no matter) Polaris, and how crazy that seems. I didn't say it aggressively. I just sorta mentioned it while the guy was testing my water. Anyway, the girl was not having it. She was sure I only paid $800 (as if that makes it somehow ok) and insisted on trying to argue about it in front of the whole store, even going so far as to stop helping customers and go print my old receipt. Okay, so it ended up being $1000 and not $1400. Still... my point was that it's not a great product if I have to spend $300 over the next 2 years repairing it (and thats just parts. if i paid labor for someone else to do it, who knows how much it would be). As I left, she came storming out of the store and began to berate me and my wife for our unacceptable behavior. I remained totally calm. Her voice shook and her eyes became bloodshot as her blood pressure elevated and she assured me of how she was an excellent manager and she just wasn't having that in her store. I calmly told her that I would have no problem apologizing if I made her feel disrespected, and I even did apologize. I then told her that perhaps a better manager might approach a long time customer with a different tact and the benefit of the doubt before talking down to us like we are children. None the less, she assured me she wasn't going to put up with my behavior (i guess of expecting value out of a product and just idly mentioning it calmly in conversation) before exclaiming "That's just the way it is!" and walking off. I'm now looking for somewhere else. Go here if you want, I wouldn't.

Katy Pool Tech's tracked down a really difficult problem in my pools plumbing. He went above and…read morebeyond to find and resolve the problem. Highly recommend as a first class pool repair specialist!

Had a pool heater issue and David promptly got to us. Was extremely communicative and helpful…read morewalking through options and got the work done quickly and to a high level of quality from there. Katy Pool will definitely be my first call going forward.

Wow! What else can I say?!? Best customer service around...bar none! Owners Shawn and brother Quinn…read morehave been so very helpful and informative....and we've had our pool built by them over a decade ago. We can still call them anytime for pool assistance. Just a fantastic company to do business with. Look no further than Pulliam in the Katy/Houston area if you are interested in putting in a pool. You won't be disappointed!

A Pool Experience That Stands the Test of Time…read more Selecting a pool company can be daunting, but choosing Pulliam Pools Houston was one of the best decisions we've made. Their long-standing history--founded in 1918--and their friendly, knowledgeable staff gave us the confidence we needed. Construction on our pool began on July 30, 2019, and just 30 days later, it was fully completed, including the deck. We've been enjoying it ever since! The quality and craftsmanship were outstanding from day one. Even more impressive is their ongoing support. Over the past six years, Pulliam has consistently provided excellent service, whether for rare warranty issues or minor post-warranty repairs. They've always responded quickly and professionally. Everyone we've worked with has been wonderful, but we'd like to give a special shoutout to Robert and Sean--thank you for making the experience smooth and enjoyable. We are so glad we chose Pulliam Pools! The Smith's, Richmond, TX

Matt and his team are the best in the business. I will always use this store. Very knowledgeable…read moreand have always helped me maintain my pool and have never oversold me like some other store I used prior to this store opening. Thank you

Very knowledgeable and friendly staff every time I stop by for supplies. Recently, they offered a…read morefew options on a repair that I needed to have done. They genuinely cared more about working within my budget (while still getting the repair done right) than making a buck.

I have been searching someone to help with clogged pool lines for two weeks and other companies…read moreeither did not want to take the job or did not show up. I called Wet Pools and they were able to come to my house the next day to service my pool while I was at work. By the time I got home, problem solved. So I'm very happy with results and the customer service was so nice to work with. I will be using this pool company for future needs. Thank you!!

After a bad start with them, they worked hard to make ammends…read more Full story: They gave me an estimate where they described the work scope but they had actually forgotten to account for a big chunk of it on the cost. I applied for a loan to pay por it, gave them a check for 50% and after that they called me to inform they wouldn't do it for that price (they had missed the cost of concrete work, almost 3k), and asked me to go pick up my downpayment check. I was pretty mad at them. I was already in debt, it would have been hard to apply for another loan and I thought I had to wait another summer to get my pool renovations done.  I posted some bad reviews online, they noticed my dissapointment and called me to make ammends.  Colleen and Doug worked to get some contractors to complete the scope they had missed on the quote, they offered me some disccounts to help me afford it.  Now that the work is done, I am pretty happy with the results, the contractors did a nice job on the concrete and spray deck.  The quality of work: 5 stars

After initially having concerns with my experience with Anthony & Sylvan Pools, I wanted to come…read moreback and update my review because the way they handled my issues truly made a difference. Their quick resolution and immediate response to my concerns meant more to me than words can say. For the first time in a long time, they made me feel like a big company truly cares about the little people, and that kind of customer care is rare today. A very special thank you to Owen for the endless conversations, calls, and discussions to make sure every concern was addressed and, most importantly, to ensure I felt the way a customer *should* feel -- heard, valued, and respected. That level of dedication, patience, and follow-through deserves recognition, and I sincerely appreciate the effort made to turn my experience around.

If I could rate them below 1 star I would. I've been building my pool since mid July and it's not…read morefinished. They promise permitted pool in 4 -4.5 months. At 5.5 months they are suppose to make the process simple and easy . This company is the exact opposite. My PM threaten financial responsibility to bully there clients, for something that is complete there fault. My pool was suppose to be dig to gunite in 10days instead it was closer to 30 days bc they didn't realize they had city approval on 5th day. So they waited close 2.5 wks go by before it is scheduled. Even though every few days after rebarb was installed I contacted them and was told to wait because no city approval. So by the time contractor came out my pool had caved in: Then they agreed to start the process over again but couldn't schedule it within a week, so it caved another 3 times due to rain. I told the PM that they had to do the start the process again include the city inspection. He ask to speak to my dad and my dad told him multiple time no if you lay rebarb then the inspection needs to be redone. The PM then tried to back track and said to us if the pool caved again it would be our responsibility to pay even though the contract said otherwise. Which is when I told him off and he should read the contract. Next major issue during the build they cut my well line, no one showed up for over a week. I had to call someone to set up a temporary line so I could have water in my house. My PM didn't care so I called his manager after a wk and someone came out the next day. After filling the pool with water I believing there was a light at the end of tunnel that this project was almost over but it wasn't. Typical Houston weather we had a freak storm that brought large amounts of water, we noticed the water was nearly to the top of decking. So I asked how come the pool doesn't drain itself. I was told it a manual process where the owner has to go out and open a valve. My neighbor has a 20 yr old pool that has an automatic release once it get to a certain level. We live in Houston area it rains like crazy in this town, you would think it would be install automatically. When I ask why it isn't automatic they said it's up to the designer. Which they don't ask or tell you doing the design process. Nor can it be retro actively installed. The icing on the cake my current issue. We schedule the pool motor to be started the Tuesday after Thanksgiving. I took a day off. The gentleman comes out to my house and with in 10 min he knew the electrical had issue and there was cement in my skimmers. I have a PM that suppose to come and check the subs works. He never comes out he obviously didn't check there work and he does not know how to return phone calls. Apparently his job is drive around and put WO into the system. I have had water in my pool for 3 wks with out proper chemicals or working motor, so I know have a green swamp. So my advise is do not choose this company they don't fix thing in a timely manner, the PM is no added value you could have a scheduler or GC do his job. Not worth the headache or heartache bc at the end of the day it your property that's ruined and they have your money!