Fantastic customer service. Went in for a routine water check and the dude (don't know his name)…read moredidn't try to upsell me anything at all. As a matter of fact he was incredibly helpful and gave quite a few pointers on maintenance.

They have never let me down. Don't take this rating as a reason to not shop here. But keep in mind…read more.....I am just rating what I call a coupon scam move for lack of a better word. See, my Polaris pool cleaner 280 broke. Gave me good service for over 15 years. It was time. Then I saw a coupon from Leslie's for 15% off the entire purchase. So I rushed to the store. They didn't have the 280 (for $599) but he offered me another one for $650. He claimed it's was basically the same one. Yeah! But $60 more? My mind was going back and forth and I said fine, I will take it (in my mind - never Actually said it) and then I said ok, I want to use this coupon. He said "well, we don't take that coupon for this item" . I was perplexed by the response. Coupon clearly gives no limits ! I turned around, went home and ordered it on-line. So much for helping local stores. You'd think they'd bend over for a sale... very disappointed.

Excellent on time pool cleaning and servicing. But what I really like is their technical guy…read moreTrevor who is amazing at fixing, replacing, installing, and most important, explaining things. Trevor is very professional and polite. Highly recommend this company.

I have been using this company since early 2019. Prior to that I went through multiple pool…read morecleaning companies as they were not consistent with their employees or the quality of their work. Reed's pool service has always gone above and beyond in working with me and is extremely consistent in quality and service. They are reasonably priced and do a fantastic job. I could not recommend them enough.

I would highly recommend Ocean Pool Services for all your pool needs. They have helped keep my…read morepool in top shape and the owner is extremely knowledgeable about how to remedy various pool issues in a quick and efficient manner. My previous pool maintenance company was constantly trying to over-charge me and left the pool in a state of disarray. I was extremely lucky to find Ocean Pool Services because they know exactly what needs to be done to maintain a great looking pool and are honest about the work they do. Their pricing is also very competitive!

From the owner: Ocean Pool Services – Expert Pool Care You Can Trust!…read more At Ocean Pool Services, we are committed to delivering top-quality pool maintenance, cleaning, and repair services to keep your pool in perfect condition year-round. Whether you need weekly maintenance, equipment repairs, filter cleaning, acid washes, or system upgrades, we’ve got you covered. We take pride in providing reliable, professional, and family-owned service with no contracts—just great results. With years of experience, we ensure that your pool remains clean, safe, and running efficiently. Serving Sugar Land, Richmond, Missouri City, and surrounding areas Call or text us at (713) 349-3322 Visit us at oceanpoolservicesllc.com Let Ocean Pool Services take care of your pool so you can enjoy it stress-free!

I bought a spa from Conroe Spas back in 2003, which later became Olympic Pools and Spa. Over the…read moreyears I've had my unit serviced and they have always done a great job from diagnosis to repair. Recently I shopped for a new unit and Angela explained to me all of the newest features and helped me narrow down which unit I will buy next. Very knowledgeable staff and friendly service.

I sent them a message requesting a quote, with pictures of the pool included. I had to call them 4…read moredays later asking why no response, and they had just found the message. Randall was supposed to get back to me the next morning. That never happened. I had to call again. He came out 2 days later and said he would have me a quote that afternoon. That was 3 days ago. No quote. Terrible communication- it's like they don't want your business. Stay away from these losers.

Beryl did a number on our back yard. Turned our pool into the Black Lagoon. A friend recommended…read morePayless Pools. "Pool Hand Luke" came out right away and did a fantastic job, no easy feat. (See before and after pics, below) Mind you, we have always managed our pool ourselves and accepting help was hard! But Luke's estimate was so reasonable we asked him to get started on the spot. It required a few days for the water to clear...branches and leaves removed, mass quantities of mud vacuumed, chemicals balanced, filters cleaned. He came back each morning to make sure it stabilized. I'm so thankful to be back swimming in our happy place, and I feel like we've found a new friend we can depend on whenever help is needed. Please call "Pool Hand Luke!!!"

Luke with Payless Pools is a pro. I appreciate the value, experience, diligent and consistently…read morehigh service Payless Pools provides in helping maintain my pool and keep it crystal clear and balanced. I am glad I can count on Payless Pools. Highly recommend.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

A Pool Experience That Stands the Test of Time…read more Selecting a pool company can be daunting, but choosing Pulliam Pools Houston was one of the best decisions we've made. Their long-standing history--founded in 1918--and their friendly, knowledgeable staff gave us the confidence we needed. Construction on our pool began on July 30, 2019, and just 30 days later, it was fully completed, including the deck. We've been enjoying it ever since! The quality and craftsmanship were outstanding from day one. Even more impressive is their ongoing support. Over the past six years, Pulliam has consistently provided excellent service, whether for rare warranty issues or minor post-warranty repairs. They've always responded quickly and professionally. Everyone we've worked with has been wonderful, but we'd like to give a special shoutout to Robert and Sean--thank you for making the experience smooth and enjoyable. We are so glad we chose Pulliam Pools! The Smith's, Richmond, TX

Pulliam Pools is a top-notch company. I had put off installing a pool for almost 10 years because…read moreof the horror stories I had heard. Pulliam presented me with a design that completely displayed the backyard oasis I had been imagining. From design, to permitting with my HOA, building on an extended patio with a wet bar and vaulted tongue and groove ceiling, the dig, the gunite, plaster, filter, heater/chiller, adding lights and ceiling fans, tile, coping, water features, decking, updating the existing patio, outdoor kitchen, swapping out existing windows in my house with French doors and even last minute changes that just happen when a woman is involved....Ha ha! The communication was impeccable. Even with weather delays they finished earlier than I expected and almost to the day of the quoted lead time. The craftsmanship and quality execution by their crews is fantastic. Robert basically held my hand every step of the way. Shawn, the owner, made it very clear that my satisfaction was paramount. The entire team went above and beyond to make the process as seamless as possible. I am so glad that I selected Pulliam Pools. I would do it all over again with this team.

Great, great, great service! From the day they started, the team was so professional and they paid…read moreso much attention to detail, and everything that I asked for they did above and beyond. I had a complete pool renovation with an upgrade including replaster, change out coping and tiles, and an uplift to my waterfall. The only delays were due to the bad weather we had in July, but good weather days, they were working. I am definitely sure I drove Amy crazy with all my 10,000 questions, but she never wavered, she always text me back! I would highly recommend Big Diamond for both their service and pricing (very affordable)! Call them and keep them busy. They need to be in business for many, many Yeats to come!!!

From the owner: Big Diamond Pools provides innovative designs, high-quality construction, new custom inground…read moreswimming pools, and remodels. From contemporary and modern to tropical, traditional or other, we turn backyards into beautiful paradises. In addition, we partner with several financing companies, enabling you to get the best offer possible. So, what are you waiting for, let's chat!

I was looking for a SPA technician to troubleshoot an error message I was receiving and I reached…read moreout to Ryan to help me pinpoint the problem. Upon arriving, he swiftly diagnosed the issue, control panel needed to be replaced. News I didn't want to hear nevertheless, he directed me to the right supplier and I was able to secure the correct replacement part at a prorated rate. After 5 days, he came back and replaced the control panel without a hitch and it has been running like normal. The value of having someone as knowledgeable as Ryan was truly invaluable. From this point forward, if I have any hot tub concerns I know who to call without hesitation.

I called Ryan from Spa Officials to come by and check my hot tub because i noticed my grass was…read morereally wet and i was constantly adding water every week. I knew there was a leak, but needed someone to dive into it and figure out where it was leaking. Mr. Ryan got back to me very quickly and we set up a time for him to come out and fix it. It didn't take long for him to find the leak and get it fixed. Ryan is very knowledgeable in his job and I would highly recommend anyone that has a hot tub to give his company a call. Ryan is very nice, easy to talk too, and very meticulous when hes working on your hot tub. I highly recommend Ryan if you need repairs or maintenance done for your hot tub. You will not be disappointed!!! After he finished the job, he even played soccer in my backyard with my grandson and i. Ryan made my grandson's day. He was so happy that he kept talking about his day to his dad, my wife, and his other grandmother. Lol. Overall a genuine great man and repair company. Thank you very much Ryan! As for prices, he's very reasonable and i don't think i overpaid for what he's done.

A very reliable pool service company. Always available when we call for help. Our pool is very…read moremaintained by them and the pricing is very reasonable.

QPS has been doing a good job taking care of us. As any pool service goes, keeping a pool…read moreoperating well and balanced is expensive. But the technician that takes care of us does a great job and takes pride in the work he does. Our salt water pool is always sparkling clean and the water chemistry is spot on! I wish I could remember our technicians name; he's great!