Pool service was great and so was the customer service. Easy to deal with and they had my pool…read morelooking awesome in no time. I had a hard time finding anyone dependable and Rocket City came through!

Sean and his company were awesome. I came to him told him what I wanted and he was here in a matter…read moreof two days. He brought samples and gave a great price. The whole process was done in three days tops and looks fantastic. He Also has a lot of knowledge when it comes to fixing your pool. Thanks again for a fantastic job looks great and would recommend to everyone who is looking for a replaster or upgrade to your original pool.

The tech Jeremy was excellent. Esmerelda that answers the…read morephone in the service dept- has a haughty attitude, she has no intention of listening to the concerns of the customer. Additionally, she charged my credit card without ever contacting me to know the balance. I never got an invoice and it was way more than I discussed with Jeremy who gave me a heads up of the cost. When I called to discuss, again, haughty attitude, and the owners/managers of the store were gone by 3:50 pm....right-o! Based on this, I could not recommend. Looking at reviews now, I say you have less than 50% average of being less than happy with this business. Esmerelda needs to go back to kindergarten where they actually have more manners and business savvy than she has. And it looks like the only people that gave them 5 Stars are sauna buyers....the day will be coming when their experience with them differs most likely. The entire experience counts however when businesses only care about the money coming in, my experience is the norm for these type of people.

I had such a great experience getting a hot tub from Spas Unlimited. Our old tub was so old I…read moredidn't know what I was looking for and Garrett was very helpful with explaining the tub features and tiers. The delivery of my new tub and the removal of my old tub went very smoothly. Laura was able to adjust the delivery date when I had to move it with no problem. The delivery people showed up when they said they would.

The nicest city park you can imagine…read more My favorite features include: - great size park with large grassy areas - leashed-pet friendly - large covered pavilions - natural landscaping/not overdone but well-kept - walking/jogging track - big dynamic playground - a creek for exploring (Not telling you where. Find it, follow it, enjoy the mini adventure.) Livingston LARP (https://www.facebook.com/groups/LivingstonLARP/) meets here on Sunday afternoons; they're a fun crowd of varying ages. Don't hesitate to introduce yourself. Earliest memory: 19 years ago on an elementary school field trip/party.

This is a very nice family park with a community swimming pool, covered pavilion and picnic areas,…read morea walking track, playground, etc. Facilities are well maintained. We recently had a family birthday party at the pool, then later had a picnic and cake at the pavilion. Children and adults both had a wonderful time in this nice park.

Grubbs Pool Service is excellent. Timely with cleanings and quick response to any questions or…read moreconcerns. Fair pricing! You will not be disappointed.

From the owner: Satisfaction Guaranteed. Trustworthy. Dependable.read more

Technician Repairs: The verdict is still out. Our jacuzzi is malfunctioning. It allegedly began…read morewith the actuator and they came out several times, but they were supposed to return today to Determine why all the water drains out of our jacuzzi every afternoon. They are also claiming initial setup should have been different. Question: Are they trying to put us off until warranty expires? They were supposed To return today to rectify the problem 10/14/24. The day is almost over and they are not Returning the phone calls. Question: We weren't treated like this when we were spending our money!!!!! We have had to cancel several functions and still no solution. Couldn't even enjoy our jacuzzi for the holiday today.

I'm happy to say Richard's Total Backyard Solutions did the right thing. Mr. Richard and I came to…read morean agreement to address my problem. This is the customer service I and anyone else who uses Richard's Total Back Yard Solution deserve. They did the right thing. With that said, I will use and recommend Richard Total Backyard Solutions to everyone and for future projects only because Mr. Richard is a man of his word. This is all I wanted to feel like a valued customer. Thank you, Mr. Richard.

Patric and his team are knowledgeable and provided a quality service at a good value. They take…read morean interest in their customers and aim to exceed expectations. Patric was able to take an algae covered pool and make it crystal clear and usable again. If you are looking for someone to service your pool, Blue Serenity Pools is the right choice. I would definitely recommend them for all of your pool needs.

From the owner: - Friendly, professionally, certified service professionals…read more- Certified Pool Operator (required for public pools, such as apartments, hotels, HOAs, etc) - Over 21 years of pool expertise - Serving residential and commercial pools within a 60+ mile radius of Lufkin - Member, Pool & Hot Tub Alliance

This company is horrible at getting back to people for a quote. Chris came out a looked at my…read moreproject and after several phone calls and talking to the office secretary still nothing. This is a company you should steer clear of, very poor in responding to people. Very poor customer service. Chris is big talk and little do.

Cannot rate less than a one. Pool built in May '17. By August '17 it was cracked. Bello…read moreacknowledged. By to April '19, still nothing has been done to fix the cracks in the pool. Bello Domani ("Bello") built our pool in May of 2017 and by August 2017 the pool was cracked and leaking. Bello was notified of this and acknowledged this issue in August of 2017. Another email thread from September 2017 through October 2017 discusses cracks in the coping, pavers, and pool. The pavers were repaired. Bello said they would "Monitor for any cracks for a few months and see what it looks like then". Email thread from November 2017 through December of 2017 states that Bello will "shut the pool down for a few weeks and make some cosmetic repairs which will take about two weeks for all. I'm [Bello - Chris Campbell] thinking during January [2018] if that works for you." 'All' is described in a previous email as "cracks...and adjust the tile line and coping and then re-pebble the entire pool". Email thread from April 2018 to October 2018 (passed January 2018 as promised) in which the Gentry's are discussing the issues with the app for the pool and repeatedly requesting information on "how long we are planning to watch the pool's sinkage" and "what is the plan of attack after you [Bellow] feel the pool is finished leveling out?" Bello replies were ambiguous and there was no follow through. Email thread from January 2019 to February 2019 in which the Gentry's are asking the status of the repairs. Bello states they will check if the "soil conditions has settled...and then get a plan together from there. I [Bello - Chris Campbell] will update with a schedule." "I have her gentleman that did the gunite coming out...He [Brad] should be out end of next week to look at all". So from August 2017 acknowledgement to April 2019, still nothing has been done to address the cracks in the pool.

Very accommodating couple. Had a great graduation party there. We stayed until midnight and then…read morecleaned up.

From the owner: Welcome to our little slice of paradise Lufkin! As a couple who cherish the tranquility of this…read morearea, we invite you to come and experience the joy of our home Enjoy a refreshing dip in the pool, unwind in the hot tub, and make use of our outdoor kitchen and games. We can't wait to share our space with you, just remember to leave as you found it!