Sean and his company were awesome. I came to him told him what I wanted and he was here in a matter…read moreof two days. He brought samples and gave a great price. The whole process was done in three days tops and looks fantastic. He Also has a lot of knowledge when it comes to fixing your pool. Thanks again for a fantastic job looks great and would recommend to everyone who is looking for a replaster or upgrade to your original pool.

I have used many pool services over the last 8 years. I have had a lot of trouble with companies…read morenot doing a good job. I have been using Sean with Rocket City Pools since March 2019. He consistently comes at the same time every week and is extremely reliable. He makes sure my pool has proper chemicals and that the equipment is working correctly. He has helped me numerous times when my pool has a broken part, with fast service. I can truly depend on Sean for help. He is very kind and I feel that I can trust him. I can't speak highly enough about his service. If you are looking pool service, I suggest giving him a call.

After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

The nicest city park you can imagine…read more My favorite features include: - great size park with large grassy areas - leashed-pet friendly - large covered pavilions - natural landscaping/not overdone but well-kept - walking/jogging track - big dynamic playground - a creek for exploring (Not telling you where. Find it, follow it, enjoy the mini adventure.) Livingston LARP (https://www.facebook.com/groups/LivingstonLARP/) meets here on Sunday afternoons; they're a fun crowd of varying ages. Don't hesitate to introduce yourself. Earliest memory: 19 years ago on an elementary school field trip/party.

Awesome play structures, lots of space to run/walk, nice pool with slides and a great view of the…read moregolf course

Grubbs Pool Service is excellent. Timely with cleanings and quick response to any questions or…read moreconcerns. Fair pricing! You will not be disappointed.

From the owner: Satisfaction Guaranteed. Trustworthy. Dependable.read more

Technician Repairs: The verdict is still out. Our jacuzzi is malfunctioning. It allegedly began…read morewith the actuator and they came out several times, but they were supposed to return today to Determine why all the water drains out of our jacuzzi every afternoon. They are also claiming initial setup should have been different. Question: Are they trying to put us off until warranty expires? They were supposed To return today to rectify the problem 10/14/24. The day is almost over and they are not Returning the phone calls. Question: We weren't treated like this when we were spending our money!!!!! We have had to cancel several functions and still no solution. Couldn't even enjoy our jacuzzi for the holiday today.

I'm happy to say Richard's Total Backyard Solutions did the right thing. Mr. Richard and I came to…read morean agreement to address my problem. This is the customer service I and anyone else who uses Richard's Total Back Yard Solution deserve. They did the right thing. With that said, I will use and recommend Richard Total Backyard Solutions to everyone and for future projects only because Mr. Richard is a man of his word. This is all I wanted to feel like a valued customer. Thank you, Mr. Richard.

Patric and his team are knowledgeable and provided a quality service at a good value. They take…read morean interest in their customers and aim to exceed expectations. Patric was able to take an algae covered pool and make it crystal clear and usable again. If you are looking for someone to service your pool, Blue Serenity Pools is the right choice. I would definitely recommend them for all of your pool needs.

From the owner: - Friendly, professionally, certified service professionals…read more- Certified Pool Operator (required for public pools, such as apartments, hotels, HOAs, etc) - Over 21 years of pool expertise - Serving residential and commercial pools within a 60+ mile radius of Lufkin - Member, Pool & Hot Tub Alliance

This company is horrible at getting back to people for a quote. Chris came out a looked at my…read moreproject and after several phone calls and talking to the office secretary still nothing. This is a company you should steer clear of, very poor in responding to people. Very poor customer service. Chris is big talk and little do.

Cannot rate less than a one. Pool built in May '17. By August '17 it was cracked. Bello…read moreacknowledged. By to April '19, still nothing has been done to fix the cracks in the pool. Bello Domani ("Bello") built our pool in May of 2017 and by August 2017 the pool was cracked and leaking. Bello was notified of this and acknowledged this issue in August of 2017. Another email thread from September 2017 through October 2017 discusses cracks in the coping, pavers, and pool. The pavers were repaired. Bello said they would "Monitor for any cracks for a few months and see what it looks like then". Email thread from November 2017 through December of 2017 states that Bello will "shut the pool down for a few weeks and make some cosmetic repairs which will take about two weeks for all. I'm [Bello - Chris Campbell] thinking during January [2018] if that works for you." 'All' is described in a previous email as "cracks...and adjust the tile line and coping and then re-pebble the entire pool". Email thread from April 2018 to October 2018 (passed January 2018 as promised) in which the Gentry's are discussing the issues with the app for the pool and repeatedly requesting information on "how long we are planning to watch the pool's sinkage" and "what is the plan of attack after you [Bellow] feel the pool is finished leveling out?" Bello replies were ambiguous and there was no follow through. Email thread from January 2019 to February 2019 in which the Gentry's are asking the status of the repairs. Bello states they will check if the "soil conditions has settled...and then get a plan together from there. I [Bello - Chris Campbell] will update with a schedule." "I have her gentleman that did the gunite coming out...He [Brad] should be out end of next week to look at all". So from August 2017 acknowledgement to April 2019, still nothing has been done to address the cracks in the pool.

Very accommodating couple. Had a great graduation party there. We stayed until midnight and then…read morecleaned up.

From the owner: Welcome to our little slice of paradise Lufkin! As a couple who cherish the tranquility of this…read morearea, we invite you to come and experience the joy of our home Enjoy a refreshing dip in the pool, unwind in the hot tub, and make use of our outdoor kitchen and games. We can't wait to share our space with you, just remember to leave as you found it!