We went for our first cleaning today. They were awesome! Everyone was so nice! Loved the hygienist!…read moreShe was very thorough and gentle at the same time. I really liked Dr. Han too. It's my birthday in a couple of days and they got me a helium birthday balloon and a delicious pastry. I highly recommend Cutbirth Family Dental.

What's not to love? My previous dentist was trying to schedule me 4 months out, "soonest…read moreappointment available". The receptionist wasn't friendly, I left thing feeling like a number. Cutbirth treated me like family when I walked into the front door. All the staff was so friendly & so grateful for my business. They have the latest in technology, very knowledgeable, personable staff, & currently has plenty of openings being a new business. They are a part of the community, participating in city planning, you run into the owners at local coffee shops & Elgin events. They are so great. Can't recommend them enough.

I am a new patient here at Elgin Family Dental and I must say both of my experiences have been…read moreseriously phenomenal! Dr Herring is super kind and takes the time to listen to all of my concerns. All of his staff is super friendly and kind. Jennifer is the hygienist that cleaned my teeth and I must say is an Angel! Super sweet and always take extra steps to make sure I am comfortable since I told her I was terrified of the dentist with my past terror experiences somewhere else where. She was empathetic and did such a great job making sure everything was tip top! Morgan was such educational and knowledgeable! Honestly they have an A team there and treat you like family with care and support. I'm so grateful to find such a wonderful dental practice and I honestly can't believe I'm saying this but look forward to coming back lol They create a very calm environment and I love that I can watch the birds and squirrels as I lay in the dentist chairs. Definitely helps me with the anxiety of being at the dentist lol Would I recommend Elgin Family Dental? In fact, YES and I have already recommended this dentist to a few of my friends :). If you're looking for not a good dentist but great dentist, I highly recommend Elgin Family Dental. Attentive, caring, and lays out options to you and let you decide. I love the easy of it and not feeling pressured like other dental practices in town.

I recently had a cleaning and the hygienist was so nice. Extremely gentle!! Check out was very…read moresmooth and scheduling my next appointment. All the staff members are so vey kind, courtesy and polite. I highly recommend Elgin Family Dental.

MYDENTAL WILL LEAVE YOUR MOUTH IN A STATE OF DISREPAIR. The amount of trauma caused is beyond…read morecomprehension and my mouth is unfinished (and will remain that way until I find a new dentist.) several delays have caused me to be in active pain from deteriorating teeth with no end in sight. Dealing with MyDental has been an Absolute nightmare that I would t wish upon anyone. If you want to have to correct them on what procedure is being done AS YOU ARE IN THE CHAIR, or if you want to lose the primary dentist you trust with No notice... or if you just want mistake after mistake after mistake while your dental work is ongoing and not finished, then MyDental can help you with ALL those things. Avoid like the plague if you value your mental and oral healthor have any sort of pre existing dental trauma.

Avoid this practice! They provided misinformation, were deceptive, and then did not follow up with…read morecare. I'd been a patient of MyDental Elgin for a couple of years. In March 2025 I was told I needed a crown because my tooth was cracked and I did feel sensitivity and pain for it. I booked my appointment a month out in April to come in for my first procedure. The comment from Viviana when I booked that appointment was "That's good because we'll have everything sorted with your insurance by then so you'll know your portion to pay". In April, I went to my appointment. Before they started they said my portion of the procedure was $600+ which approximately matched their estimate at the first appt so I paid it. They proceeded to drill my tooth down and put in the temporary putty. They said they'd call me in ~2 weeks to come in to put on the permanent crown. Three weeks later I get a phone call, thinking it's to schedule the final appointment. Instead, they tell me I owe them an additional $1200 for the crown because my insurance won't cover it. This is unacceptable. They NEVER mentioned there was any issue with my insurance or that it was in an appeal status, etc when I went into my appointment on April. They told me, "This is your portion". I told them they were deceptive and whether it was a miscommunication or not, it was on them to provide service and correct the issue because they were NOT honest with me. They promised they'd look into it and follow up with me and the insurance company to get it resolved ASAP. They never did! I was NEVER contacted again by email or phone with the exception of one email to say they were still looking into it. I had to call MyDental Elgin and my insurance company numerous times over the last six months with no assistance from MyDental to make sure MyDental was providing the insurance company with Xrays, etc. After 6 months the claim is denied again. How do I know? I called the insurance company. And still, it's crickets from MyDental. For your dental care, go to a more honest and caring practice. You do not want to get stuck with their incompetence.

I have been going to the location for a few years now. The staff are always pleasant, kind and…read moreunderstanding. I personally have Gina has a hygienist. She is amazing and always gives me good tips while I am there. I feel listened to and that my teeth are cleaned well. I highly recommend anyone looking for a dentist.

The entire staff was pleasant to deal with except for the Dentist himself. He was unpleasant to…read morecommuinicate with. He performed a root canal when the tooth should have been pulled. I suppose they get more money from you that way. That tooth split in half, from top to bottom, less than a week later when I was eating tuna salad. He had the ENTIRE staff ask me if I had been eating rocks when I came back but their nervous laughter seemed to imply they weren't comfortable doing so. He then had them try and charge me another $1500 to fix it. I just had to have several teeth near it pulled (for a fraction of that quote) because the infection was never comlpletely cleared and it destroyed the teeth around it.

It took me a while to find a place that accepts my insurance. It's a lengthy drive from my house in…read moreCedar Park, but it's definitely worth it. My dentists and hygienist worked together when they cleaned my teeth. It was my first ever "double team" experience. They also got me fitted for a night guard that helps me with my teeth grinding. I'm already looking forward to my next visit. Yay!

Great dentist, fiancé and i went on a date there. They were very nice and our teeth feel greatread more

Waited 25 minutes past appointment time before taken back. Tried to give fluoride not covered by…read moreinsurance. Scare tactics saying need wisdom teeth removed before age 25. Usual rant to floss more and brush teeth better. Note: management replied via email found in junk. Gave back one star.

Service was great. Did not have to wait much after my scheduled appointment. Staff super friendly…read more Demi was amazing. She was super friendly , kind, supportive, and listen to my needs. It is refreshing to have amazing customer service. Thank you Demi for making today an amazing first time experience.

These guys have always taken great care of my husband and I. They used to be Elgin Smiles if the…read morelocation rings a bell. It was sold I think about a year or so ago, so the dentist has changed but the team I use is still there as far as reception and hygienist goes. I personally request Gina and she does an Ultrasonic cleaning. She listens to me and gives great advice and feedback. With previous dental places I've been they never actually talked about my teeth a bunch, not Gina. You walk away knowing so much. I highly recommend this office and team.

Although I LOVE my dental hygienist Gina, the handling of the billing is not good. My husband…read morewent in for a crown and they said his medicare and humana advantage would cover it and his portion was 250.00 which he gladly paid. Then six weeks later we get a bill for 976.00. When we called they said Medicare Advantage didn't tell them how much they would pay. So we called the insurance. They said they are not in network so they paid less. Never did they tell my husband they would pay less. Today the dentist office said they won't tell us what they pay but they will tell you. Why not tell us that and we could have called the insurance! And then I say why is the balance different and she says it is for a balance on a 330.00 cleaning in January that the insurance didn't completely cover! Why would you charge that for a cleaning and why not tell me I have a balance when I go in for my crown. Unfortunately we are now looking for a new dentist. :(

Veneer on my front tooth. Looks great and no problems! Color match is excellent…read more Friendly staff. Capable hands. State of the art technology. :-)

We had the BEST experience at Heart of Texas Oral Surgery/Bastrop Oral Surgery. We had seen Dr…read more Alford for a previous issue a couple of years ago, and he was honest with me and super knowledgeable. Last week Dr. Thaker removed my 14 year old's wisdom teeth. He answered all of my questions, and his confidence left me with zero worries about leaving my daughter in his care. Every single person in the office made us feel welcome, heard and cared for. Everything was explained in detail up front as well. On the day of surgery, my daughter expressed anxiety about anesthesia, and our nurse Taylor was exceptionally kind and walked her through each step. After the procedure, my daughter only wanted Taylor to comfort her, which says a great deal about her bedside manner. Despite being busy, she took the extra time to comfort and take care of my girl. We are a lifelong customer and will be back for anything our family needs in terms of oral and facial surgery. Thank y'all for everything.

Although it took about an hour to get in to see the oral surgeon for a consultation about removing…read moreone of my mom's decayed tooth, it was WORTH THE WAIT. First of all, the receptionist (Rebecca) was very kind, and the young woman named Taylor was the assistant to the surgeon and sat and asked so many good questions about my mom's medications (my mom is 87 and on a lot of them!) She was easy going and calmed my mom, who can get very anxious in new places. When Dr. Christopher Cason came into the exam room, he couldn't have been more present, considerate, and informative. Plus, he has a British accent and big, brown eyes and seemed very caring, if it's okay to say that about him :) Anyway, after discussing that my mom wouldn't be able to have general anesthesia -- due to the fact she is on blood thinners and takes prolia shots and it could cause severe problems -- I asked the doctor if she NEEDED to have her rear tooth removed as she wasn't having any difficulties nor pain because of it. Dr. Cason said it was NOT necessary, and if, in the future, it became a problem, we could always set up another time for surgery etc. I could see the relief on my mom's face when it was decided we would bypass this surgery. One more thing you should know: they do not accept Medicare at this business, so it saved my mom a lot of money because I don't know what it would have cost, but probably several thousand dollars. In summation, I would definitely return to this oral surgery place because these folks gained my TRUST AND RESPECT! Thank you Taylor, Rebecca and Dr. Cason!