1. Smilepoint Dental Care

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Elgin, TX

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Smilepoint Dental Care

2.7 (6 reviews)
Closed • Closed

Services - Smilepoint Dental Care

Orthodontics

Cavity treatment

Dental exams

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Recommended Reviews - Smilepoint Dental Care

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1 month ago

Great service and I really appreciate them working with my busy schedule! Dr song and the team are great!

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3 years ago

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3 years ago

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5 years ago

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7 years ago

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MyDental

MyDental

1.0(3 reviews)
0.6 mi

MYDENTAL WILL LEAVE YOUR MOUTH IN A STATE OF DISREPAIR. The amount of trauma caused is beyond…read morecomprehension and my mouth is unfinished (and will remain that way until I find a new dentist.) several delays have caused me to be in active pain from deteriorating teeth with no end in sight. Dealing with MyDental has been an Absolute nightmare that I would t wish upon anyone. If you want to have to correct them on what procedure is being done AS YOU ARE IN THE CHAIR, or if you want to lose the primary dentist you trust with No notice... or if you just want mistake after mistake after mistake while your dental work is ongoing and not finished, then MyDental can help you with ALL those things. Avoid like the plague if you value your mental and oral healthor have any sort of pre existing dental trauma.

Avoid this practice! They provided misinformation, were deceptive, and then did not follow up with…read morecare. I'd been a patient of MyDental Elgin for a couple of years. In March 2025 I was told I needed a crown because my tooth was cracked and I did feel sensitivity and pain for it. I booked my appointment a month out in April to come in for my first procedure. The comment from Viviana when I booked that appointment was "That's good because we'll have everything sorted with your insurance by then so you'll know your portion to pay". In April, I went to my appointment. Before they started they said my portion of the procedure was $600+ which approximately matched their estimate at the first appt so I paid it. They proceeded to drill my tooth down and put in the temporary putty. They said they'd call me in ~2 weeks to come in to put on the permanent crown. Three weeks later I get a phone call, thinking it's to schedule the final appointment. Instead, they tell me I owe them an additional $1200 for the crown because my insurance won't cover it. This is unacceptable. They NEVER mentioned there was any issue with my insurance or that it was in an appeal status, etc when I went into my appointment on April. They told me, "This is your portion". I told them they were deceptive and whether it was a miscommunication or not, it was on them to provide service and correct the issue because they were NOT honest with me. They promised they'd look into it and follow up with me and the insurance company to get it resolved ASAP. They never did! I was NEVER contacted again by email or phone with the exception of one email to say they were still looking into it. I had to call MyDental Elgin and my insurance company numerous times over the last six months with no assistance from MyDental to make sure MyDental was providing the insurance company with Xrays, etc. After 6 months the claim is denied again. How do I know? I called the insurance company. And still, it's crickets from MyDental. For your dental care, go to a more honest and caring practice. You do not want to get stuck with their incompetence.

Kelly Lane Dentistry

Kelly Lane Dentistry

4.0(4 reviews)
14.7 mi

I love everything about Kelly Lane Dentistry. My whole family has been going for years and we've…read morehad the best quality of care. The whole staff is welcoming and accommodating! Highly recommend!

I cannot recommend Kelly Lane Dentistry, and I will not be returning. During my first visit, I had…read morean X-ray and regular teeth cleaning. The cleaning was rushed, and I was pressured for additional services (tooth filling and Invisalign), which I declined. During my second visit 6 months later, I was kept waiting 30 minutes into my scheduled appointment time despite arriving 20 minutes early to my appointment. They wanted to do a second X-ray, which I pointed out was unnecessary and not covered by my insurance, and they agreed, so I returned to the waiting room. Then, I was informed by the receptionist, the dental hygienist, and the doctor that I needed a deep cleaning of my bottom teeth based on the X-ray they took from the first visit. I was not informed any of this during my first visit. This deep cleaning would not be covered by my insurance either, so I refused. At this point, the doctor said I could reschedule for another day for a regular top and bottom teeth cleaning because there was not enough time to clean both top and bottom, even though I was early to my appointment. Then, I was ushered out to the waiting room again to sign a deep cleaning refusal form. Now, a different doctor came out and said I could no longer reschedule my regular teeth cleaning for another day since I refused the deep cleaning! All I wanted was a routine, regular teeth cleaning with no extra service tacked on. Instead, I got conflicting messages, shady practices, and wasted time. My guess is they are going to reply to this message saying that this is their professional opinion, and I am free to refuse deep cleaning, as they are free to refuse to provide regular cleaning, and that's 100% fair. It is also fair for you as a patient to find a dentistry that does not rip you off to boost profit margins. Get a second opinion elsewhere!

Smilepoint Dental Care - pediatric_dentists - Updated October 2026

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