MYDENTAL WILL LEAVE YOUR MOUTH IN A STATE OF DISREPAIR. The amount of trauma caused is beyond…read morecomprehension and my mouth is unfinished (and will remain that way until I find a new dentist.) several delays have caused me to be in active pain from deteriorating teeth with no end in sight. Dealing with MyDental has been an Absolute nightmare that I would t wish upon anyone. If you want to have to correct them on what procedure is being done AS YOU ARE IN THE CHAIR, or if you want to lose the primary dentist you trust with No notice... or if you just want mistake after mistake after mistake while your dental work is ongoing and not finished, then MyDental can help you with ALL those things. Avoid like the plague if you value your mental and oral healthor have any sort of pre existing dental trauma.

Avoid this practice! They provided misinformation, were deceptive, and then did not follow up with…read morecare. I'd been a patient of MyDental Elgin for a couple of years. In March 2025 I was told I needed a crown because my tooth was cracked and I did feel sensitivity and pain for it. I booked my appointment a month out in April to come in for my first procedure. The comment from Viviana when I booked that appointment was "That's good because we'll have everything sorted with your insurance by then so you'll know your portion to pay". In April, I went to my appointment. Before they started they said my portion of the procedure was $600+ which approximately matched their estimate at the first appt so I paid it. They proceeded to drill my tooth down and put in the temporary putty. They said they'd call me in ~2 weeks to come in to put on the permanent crown. Three weeks later I get a phone call, thinking it's to schedule the final appointment. Instead, they tell me I owe them an additional $1200 for the crown because my insurance won't cover it. This is unacceptable. They NEVER mentioned there was any issue with my insurance or that it was in an appeal status, etc when I went into my appointment on April. They told me, "This is your portion". I told them they were deceptive and whether it was a miscommunication or not, it was on them to provide service and correct the issue because they were NOT honest with me. They promised they'd look into it and follow up with me and the insurance company to get it resolved ASAP. They never did! I was NEVER contacted again by email or phone with the exception of one email to say they were still looking into it. I had to call MyDental Elgin and my insurance company numerous times over the last six months with no assistance from MyDental to make sure MyDental was providing the insurance company with Xrays, etc. After 6 months the claim is denied again. How do I know? I called the insurance company. And still, it's crickets from MyDental. For your dental care, go to a more honest and caring practice. You do not want to get stuck with their incompetence.

walked in to try and set an appointment as a first time patient and nobody was at the front desk…read moredefinitely was looking forward to having them as a provider for my baby but will definitely reconsider

Excellent service, gentle and knowledgeable staff and doctor. Office experience was very supportive…read morewith documentation and children playing in play area.

What's not to love? My previous dentist was trying to schedule me 4 months out, "soonest…read moreappointment available". The receptionist wasn't friendly, I left thing feeling like a number. Cutbirth treated me like family when I walked into the front door. All the staff was so friendly & so grateful for my business. They have the latest in technology, very knowledgeable, personable staff, & currently has plenty of openings being a new business. They are a part of the community, participating in city planning, you run into the owners at local coffee shops & Elgin events. They are so great. Can't recommend them enough.

We went for our first cleaning today. They were awesome! Everyone was so nice! Loved the hygienist!…read moreShe was very thorough and gentle at the same time. I really liked Dr. Han too. It's my birthday in a couple of days and they got me a helium birthday balloon and a delicious pastry. I highly recommend Cutbirth Family Dental.

Amazing dentist. I was so anxious about a tooth extraction and it was a piece of cake. They really…read moreput me at ease. So professional and such a great job.

I have been going to the location for a few years now. The staff are always pleasant, kind and…read moreunderstanding. I personally have Gina has a hygienist. She is amazing and always gives me good tips while I am there. I feel listened to and that my teeth are cleaned well. I highly recommend anyone looking for a dentist.

The entire staff was pleasant to deal with except for the Dentist himself. He was unpleasant to…read morecommuinicate with. He performed a root canal when the tooth should have been pulled. I suppose they get more money from you that way. That tooth split in half, from top to bottom, less than a week later when I was eating tuna salad. He had the ENTIRE staff ask me if I had been eating rocks when I came back but their nervous laughter seemed to imply they weren't comfortable doing so. He then had them try and charge me another $1500 to fix it. I just had to have several teeth near it pulled (for a fraction of that quote) because the infection was never comlpletely cleared and it destroyed the teeth around it.

At our last visit, we waited for nearly an hour before leaving outright. A shame because our…read moreprevious visit was fine, however there was no indication from the staff or any signage that we'd be waiting for so long. This is after arriving early for our scheduled appointment. To me it's a lack of respect for our time that families should not have to put up with without knowing upfront.

my sister went here and we had a few difficulties one, the main room for small children once you…read moreare out of the waiting room is a rundown couch on the floor, a ripped chair and a glitchy tv the walls missing any decor and the room incredibly tiny and claustrophobic, and while the dentist was nice they did everything with no consent from the guardian Including not telling us what they were going to do until it was done then brushing it off.

One of the most honest, awesome, knowledgeable kids dentist there is…read more We have been coming to them for a couple of years now. They are transparent regarding procedures and costs. We had to get a last minute appointment for a dental emergency today. Their schedule was packed full and yet they still fit us in. Only took an hour and my kiddo is all fixed up and on the move again. Seriously, a fantastic group of people over here from the Doctors to the front office staff and everyone in between. Thank you all!

We love it here and my kids actually beg to go to the dentist. Dr. Pineapple is our favorite…read moredentist, but everyone here is wonderful. My kids love the coins they get at the end of their appointment so they can pick out a little toy and the stickers are always a big hit.

Absolutely love this location! My kiddos had some work they needed done and were very nervous but…read morethey have worked so well with them, so extremely patient. All the staff is friendly and caring and they take really good care of the patients. Highly suggest this location!

We found this place randomly on Yelp after needing a dentist for our 1 year old. We've now been…read morethere twice and super glad we accidentally found it. The office is great, it has coffee for parents, and lots of fun activities for kids. The staff is all super good with our daughter, and she honestly doesn't seem to mind going to the dentist. Really happy with Dr. Amy and her team.

I always find my visits here to be lacking! The doctors aren't very friendly and as a whole…read moreeveryone could be more professional! Definitely had better experiences elsewhere!

Dr Adam is so well with my son he came in for treatment and he did a very fast job he was very…read morereassuring to my son and explained everything Brittany as well did an awesome job understanding my sons needs definitely will continue to come back!

I went in for a check-up and cleaning. My teeth have never been more clean! And the dentist (Dr…read more Hanna) did a thorough examination, not the quick look my previous dentist had been doing. She had an excellent recommendation to prevent problems down the line. I'm very pleased to have found a new dental home.

I was going to the same dentist office for almost a decade, until my dentist has retired and I had…read moreto look for a new office. I was looking for a closer location and good reviews. I met dr. Ding in the past, he is a good professional so I decided to make an appointment at this location. I had to wait for a couple of months to get my cleaning done with Vivien, but I was fine to do so. I heard she is a good hygienist and that's correct. I liked the office and staff, I liked the treatment and quality of care. I am glad they have pediatric dentist on site, looking forward to bring my little one here as well. Highly recommended.