The staff and doctors here are extremely nice and know how to keep young children engaged. My 5…read moreyear old is so comfortable with the staff here, at his age I was terrified of dentists. The primary was well aware of my son's history and dental surgeries and went talked me through what I can expect going further. At the end of the visit, each kid gets a coin to use in the treasure vending machine. My kiddo loves that.. he still has his old treasures.

I like the overall service but the issue I have is with the billing system. I have been given an…read moreestimate before the treatment and I make the payment after the treatment at the clinic. After few months I get bills in the mail stating I have a due amount to be paid. This has happened to me multiple times. Whoever visits the clinic please make 100% sure that you wont get any surprises in the mail with due amount bills.

Dr Mendoza and her staff are awesome and love to take care of your kids and help keep them calm…read more This place was outstanding whether you're waiting in their waiting rooms or watching your child get their teeth worked on. They have video games for your other children to play while you wait in the with your child if have more than one child with you like I do most of the times we come visit. If your child comes here they always receive a coin to choose a toy from the machine. They definitely go into detail with you about your child's teeth. Today we learned our youngest is already getting his molars in. They are very experienced with taking care of your kids teeth. I was so amazed at the care and kindness that they put into each of their clients. Usually you are in and out pretty fast when you have a scheduled appointment. Your children get to watch their favorite Netflix show while they getting their teeth cleaned or worked on. In the waiting room they have a TV with Netflix and video games area for your kids to keep themselves entertained. My family's experience here has been great and I highly recommend this place for kids.

We are very happy with our experiences with the entire staff and with Dr Mendoza...I have 1 fairly…read moreeasy kid and 1 that can be difficult and has needed a lot of work and they are extremely friendly, patient, take the time to go through options, understand questions, explain billing options etc...we had some bad past experiences with a different office/dentists before we moved here so kids were nervous and we are so extremely happy to have found this our new dental home for my kiddos!

One of the most honest, awesome, knowledgeable kids dentist there is…read more We have been coming to them for a couple of years now. They are transparent regarding procedures and costs. We had to get a last minute appointment for a dental emergency today. Their schedule was packed full and yet they still fit us in. Only took an hour and my kiddo is all fixed up and on the move again. Seriously, a fantastic group of people over here from the Doctors to the front office staff and everyone in between. Thank you all!

We love it here and my kids actually beg to go to the dentist. Dr. Pineapple is our favorite…read moredentist, but everyone here is wonderful. My kids love the coins they get at the end of their appointment so they can pick out a little toy and the stickers are always a big hit.

I needed a new dentist, as we moved to Hutto from Austin. I decided on this place, and have been…read morevery pleased with the services so far. I was able to book a "new patient" exam online, which was convenient, and they were honest and straightforward with any future treatment I may need. They were not pushy, or use any scare tactics: just let me know what I need to be aware of, and keep an eye on. I wish I caught the person's name who did my cleaning on the following visit, as she was friendly, and extremely gentle. I have abfractures on my gumline due to clenching, and I always have a sharp pain on one tooth in particular during cleaning (and brace myself for it). This is the first time, ever, that this did not happen. Dr. Ghang is great. Very calm energy, and gentle (as much as I could feel, anyway). I came in for a crown (which they make in-house, no temporarys, and no coming back for a second visit for installation). There seems be be a ton of dentists in Hutto (for a town this size), but I think I picked the right one. Highly recommend.

Customer service is no longer any good. Not an emergency dental office as advertised and they don't…read morereturn voicemails for help.

I would highly advise anyone not to go here. The ladies at the front desk completely lied to us and…read morejust told us anything to get our business. They stated that we were in network with our insurance. Comes to find out we weren't. We called our insurance we called the office and yes we were in network. After we paid they stated we were only in network for certain plans. It was almost $600 Bill we paid in full. Then our insurance sends a check to the company and they hold it and say they will refund us the exact amount that the insurance already sent in to cover. In other words, they're going to refund exactly what the insurance is already covering, as if they're doing us a favor. The Dr. Did a decent job on our Daughters lounge tie except a small heat blister on her gum from the lazer. Which we didn't know until a few days later. We ended up having to place the claim ourselves. What good is there insurance coordinator if you are doing their job for them. Their insurance coordinator didn't even run our EOB before we came in to get the service done on our daughter's tounge. We honestly feel like they said anything. At that point if we are paying almost %80 of the bill we would have not gone there and found a place completely in network. Things are expensive as they are. Complete dissatisfied with the quality of customer service. Let's hope we even get the check they received from our insurance.

I called and made an appt here because my dental insurance referred me. I then called my dentist to…read moresend over my sons X-rays for what fillings he need. My son needs sedation dentistry done because of his autism and his regular dentist doesn't do pediatric sedation. My dentist said they don't recommend this dentist because other patients they sent there were unhappy with their experience. So I called back to cancel my appt and explained that I had a referral from my dentist to go somewhere else and the receptionist said that they would still see my son without a referral from my dentist. I said that I was sorry that if my dentist wouldn't refer me there that I wouldn't take my Autistic son there and she hung up on me. So I wouldn't refer a dog to go here if that's how they treat you over the phone.

Dr Trueblood and staff are truly amazing. We originally came here for a second opinion following an…read moreinjury that caused a dental concern. Not only is the office inviting and welcoming, Dr Trueblood took time to explain what was needed and why. We went ahead and had our procedure today which was smooth and again a great experience. We have found our forever pediatric dentist.

Absolutely flawless experience here!!! I drove 25 min just to come here because of all the positive…read morereviews, and they were right! My 2 year old was treated with kindness and gentleness by the dentist, hygienist, and front desk staff. They were so great at easing her into the exam and making the visit special. She got a special coin to use on the prize machine, there were tons of toys to keep kids and/or siblings occupied, and the dentist had excellent bedside manner. I'm looking forward to our next cleaning in 6 months! Thanks Dr. T & Big Top staff!

My kids have been coming to Star Smiles for five years. They absolutely love going--truly looking…read moreforward to their appointments. From the front office staff, to the hygienists and Dr Kelly Gonzales...they're all truly wonderful. The care my kids receive is always full of patience, kindness and fun. Cannot recommend Star Smiles enough!

After researching extensively for a pediatric dentist (I personally see Dr Nunnally Freeman and…read moreOwens in marble falls, they are world renowned and see patients from 61 countries and performed dental surgery on me and were absolutely fantastic but don't see kids) My daughter had an abscessed baby molar. My husband took her to a first appmt, she was put on antibiotics by her pediatrician, and he felt comfortable with the sedation practices (conscious oral sedation) as opposed to anesthesia recommended by Georgetown pediatric dentistry (don't go there either). We had a very difficult miscarriage that took 3 weeks to go into labor for in June. Our appmt to extract my daughters infected teeth was in June. The day before or day of (can't remember) our appmt we get an automated text saying our appmt has been canceled. Mind you, all other dentists are thoroughly booked out and I've done my research and haven't found another dentist within fifty min of us that seems halfway decent. So I call. They tell me it's their policy to cancel without a confirmation. They say they sent a text (in my grieving I scanned the automated text and didn't see anywhere in the long paragraph where it said to confirm (no giant C or anything). I said no I didn't see a text saying to confirm. then they said we called. I had no missed calls or voicemails on my phone. I said why didn't you text or call my husband as he's the one who made her the appmt and they said they did. Again, no texts or calls to my husbands phone. He always answers calls. And since he's the one who brought her to the appmt and signed all the paperwork logically they should have called him. They said my voicemail box was full. So why wouldn't they call him? So literally the weak my baby had died inside of me my other baby has an abscessed tooth and nowhere to get it removed safely at. So my husband and I scrounge and go to THREE diff first patient appmts at diff dentists before we find one who will do conscious sedation with a parent in the room ( Dr Jen Smiles in cedar park) and she fit us in to get the tooth out asap. If you don't know, am abscessed tooth with a can go septic and be life threatening. There was no empathy expressed to us about the loss of our baby, no attempts to rectify the situation or schedule us to get in asap, and absolutely no responsibility took for not calling my husband. Due to our other kids dental health we decided to forgive the practice and try again with our boys (our daughter was seen at Dr Jenny smiles) so I called to schedule. I humbled myself to do so out of my love for my kids and hope that their five star reviews would mean safe and easy fillings with the tvs and things they provide. The practice texted me today saying they won't see my boys for a new patient appmt due to us getting mad at them on the phone. And yes we were mad. I was bawling and hung up after they were unapologetic. I even spoke to a manager or whoever is in charge when they canceled my daughters appointment and they had zero empathy or concern for my daughters well-being! Do not trust these people with your kids lives. Dental health is health for the entire body. Whatever is done in the mouth affects the whole system. I am in absolute shock that a practice in America could deny service and the way they handle canceling appmts (not for a cleaning, not for a filling, but an ABSCESSED TOOTH) is completely unprofessional and unacceptable. I am thankful they didn't let me schedule my boys because they showed their true colors not once but twice. Justice be served at this place.

We had been availing ourselves to their services, then moved out of state for two years. Upon our…read morereturn we went back to them even thought they were over 20 miles and over 30 minutes away even though their were many choices less then 10 minutes away. They are worth the difference. Nice, friendly staff, and Dr. Darnell was kind, ensured I was comfortable and at ease during the procedure. Everyone there has been exceptional. One could not get me to change to another dental service.

Everyone here was extremely kind and patient with me due to my dental anxiety. The care I received…read morewas genuinely very good. My only issue is that after I went here and provided my phone number I began receiving spam phone calls and texts to an extreme degree. Literally 10+ each day. I have no proof on whether or not this place sold my information but it didn't start happening until after I went here so I would be careful with providing any important phone numbers such as work phones. That being said, I still received great care and will be returning in the future. Edit: I appreciate the reassurance from the owner, who was also very kind to me when I visited in office. This place has a really amazing team who is very gentle and caring towards everyone regardless of where they are in their dental health journey.

LOVE this place. Dr. Diedra is the best. She's patient. She talks to the kids and interacts with…read morethem like little-grown ups! They get choices on the flavored smelling gloves, sunglasses, choice of music, and they choose their stuff for a take-home goody bag! She explains the treatment thoroughly and spends so much time with the children unlike the other places. They also have the "open door" policy which allows the parents to go back too with their child. She refers to Star Smiles if the children need more of a sleepy medicine and have more extensive treatment. I love the email & text reminders. Staff is friendly & knowledgable. Highly recommend this place! Next to GHS and Longhorn Driving School.

We had such a great experience with Dr. Han Nguyen at Hutto Hippo Family Dental. She's very gentle…read moreand easy to talk to, and she really takes her time walking you through everything so you feel comfortable and informed. The whole visit felt calm and not rushed at all, and her team is just as kind and welcoming. They made my family feel really comfortable, especially the kids, which is not always easy at a dental office. We actually live in Cedar Park, but it's absolutely worth the drive to see Dr. Nguyen. So glad we found her--definitely recommend if you're looking for a dentist you can trust!

This is the best dental office around. I am a very anxious patient and Dr Baker is always very…read morepatient and kind. He only does what is necessary and does not push procedures on you that aren't needed. And the office staff is so friendly and kind. If you have problems going to the dentist, you should go see Dr. Baker.