What a surprisingly pleasant experience! I was dreading taking my 19-month-old here for his very…read morefirst appointment but it went better than expected. He still screamed but the dentist and assistant were fast and efficient. Since it was his first appointment, they just brushed and examined his teeth and went over any concerns. I also appreciated the lack of judgment or inquiry regarding my desire to decline the fluoride treatment. They just said "no problem" and moved on. Scheduling is via phone (I do prefer online but it's okay). They still made the process fairly simple. They also were understanding when I had to initially cancel at the last minute due to my son running a fever. They were really transparent and communicative regarding costs. They contacted me in advance to give me the exact co-pay amount. That's awesome and honestly rare. Everyone is super nice here. Dentist, dental assistant, front desk staff. Friendly and easy to talk to. They even gave me a little pot with daisy seeds because it was Mother's Day weekend. So sweet. There's also a cute play area for kids in front of reception. No issue finding parking close to the front door.

Good dental service for the littles. My son has been going since he was 2 and really likes the…read moreplayroom. Great with kids

My kids have been coming to Star Smiles for five years. They absolutely love going--truly looking…read moreforward to their appointments. From the front office staff, to the hygienists and Dr Kelly Gonzales...they're all truly wonderful. The care my kids receive is always full of patience, kindness and fun. Cannot recommend Star Smiles enough!

After researching extensively for a pediatric dentist (I personally see Dr Nunnally Freeman and…read moreOwens in marble falls, they are world renowned and see patients from 61 countries and performed dental surgery on me and were absolutely fantastic but don't see kids) My daughter had an abscessed baby molar. My husband took her to a first appmt, she was put on antibiotics by her pediatrician, and he felt comfortable with the sedation practices (conscious oral sedation) as opposed to anesthesia recommended by Georgetown pediatric dentistry (don't go there either). We had a very difficult miscarriage that took 3 weeks to go into labor for in June. Our appmt to extract my daughters infected teeth was in June. The day before or day of (can't remember) our appmt we get an automated text saying our appmt has been canceled. Mind you, all other dentists are thoroughly booked out and I've done my research and haven't found another dentist within fifty min of us that seems halfway decent. So I call. They tell me it's their policy to cancel without a confirmation. They say they sent a text (in my grieving I scanned the automated text and didn't see anywhere in the long paragraph where it said to confirm (no giant C or anything). I said no I didn't see a text saying to confirm. then they said we called. I had no missed calls or voicemails on my phone. I said why didn't you text or call my husband as he's the one who made her the appmt and they said they did. Again, no texts or calls to my husbands phone. He always answers calls. And since he's the one who brought her to the appmt and signed all the paperwork logically they should have called him. They said my voicemail box was full. So why wouldn't they call him? So literally the weak my baby had died inside of me my other baby has an abscessed tooth and nowhere to get it removed safely at. So my husband and I scrounge and go to THREE diff first patient appmts at diff dentists before we find one who will do conscious sedation with a parent in the room ( Dr Jen Smiles in cedar park) and she fit us in to get the tooth out asap. If you don't know, am abscessed tooth with a can go septic and be life threatening. There was no empathy expressed to us about the loss of our baby, no attempts to rectify the situation or schedule us to get in asap, and absolutely no responsibility took for not calling my husband. Due to our other kids dental health we decided to forgive the practice and try again with our boys (our daughter was seen at Dr Jenny smiles) so I called to schedule. I humbled myself to do so out of my love for my kids and hope that their five star reviews would mean safe and easy fillings with the tvs and things they provide. The practice texted me today saying they won't see my boys for a new patient appmt due to us getting mad at them on the phone. And yes we were mad. I was bawling and hung up after they were unapologetic. I even spoke to a manager or whoever is in charge when they canceled my daughters appointment and they had zero empathy or concern for my daughters well-being! Do not trust these people with your kids lives. Dental health is health for the entire body. Whatever is done in the mouth affects the whole system. I am in absolute shock that a practice in America could deny service and the way they handle canceling appmts (not for a cleaning, not for a filling, but an ABSCESSED TOOTH) is completely unprofessional and unacceptable. I am thankful they didn't let me schedule my boys because they showed their true colors not once but twice. Justice be served at this place.

Really loved my first experience here. I have receding gums and they were so careful and…read moreconsiderate. Really fun conversation and experience. Absolutely recommend them to anyone considering this dental office.

Things started out OK. I managed to get an appointment very quickly for cleaning. When I got there,…read morecheck in process was fast and easy. I was ready to have my teeth cleaned. However, they require x-rays before cleaning. I have had my teeth clean many many times over the years. Last check up was two years ago but last cleaning was 18 months ago at a different location. No one has ever required that I have X-ray before a cleaning. I have had yearly check-ups before at a different dental facility that asked me to sign a waiver for the service but none that ever mandated that service could not be provided without X-rays, so I just had to leave. Will be looking for another place. Too bad because this place is convenient for myself and my family.

As someone with both dental anxiety and a deep discomfort with needles, getting a tooth extraction…read moreand implant was something I had been extremely nervous about. Dr. Abbasiyan was incredibly patient, understanding, and genuinely caring throughout the entire process. He took the time to explain the options available to make everything easier and less stressful for me. The procedure was done under IV sedation, and it ended up being an extremely easy appointment with a much smoother recovery than I expected. What truly stood out was the doctor's calm and compassionate approach, which made it easy to trust him. I highly recommend this office to anyone who feels uneasy or overwhelmed at dental appointments.

Lovely practice. Both doctor and hygienist (and rest of staff too) were super nice and easy to…read moreinteract with. Pleasant space -- clean and bright. Easy parking. What made this office really stand out from the rest were two things. 1) Online scheduling. This is big for me since I need to check dates with my husband so this makes it way easier. 2) Weekend and evening hours. Also huge since we have two little kids so I can only go when my husband can take over. Being able to schedule an appointment at 8am on a Saturday was super helpful for me. Thank you!

Dr. T is amazing. She truly cares about our kids' well-being and is never trying to get you to…read morespend money on anything unnecessary. When she says my kids need something, I know they truly need it. We trust her completely and have been coming to her for years. She was our first dentist, and hopefully she will be their only dentist until they are adults. Don't even think twice about booking an appointment with her. Her staff is also amazing, so kind and patient, from the front desk to the treatment area. Truly top-tier service all around.

Absolutely flawless experience here!!! I drove 25 min just to come here because of all the positive…read morereviews, and they were right! My 2 year old was treated with kindness and gentleness by the dentist, hygienist, and front desk staff. They were so great at easing her into the exam and making the visit special. She got a special coin to use on the prize machine, there were tons of toys to keep kids and/or siblings occupied, and the dentist had excellent bedside manner. I'm looking forward to our next cleaning in 6 months! Thanks Dr. T & Big Top staff!

Dr Mendoza and her staff are awesome and love to take care of your kids and help keep them calm…read more This place was outstanding whether you're waiting in their waiting rooms or watching your child get their teeth worked on. They have video games for your other children to play while you wait in the with your child if have more than one child with you like I do most of the times we come visit. If your child comes here they always receive a coin to choose a toy from the machine. They definitely go into detail with you about your child's teeth. Today we learned our youngest is already getting his molars in. They are very experienced with taking care of your kids teeth. I was so amazed at the care and kindness that they put into each of their clients. Usually you are in and out pretty fast when you have a scheduled appointment. Your children get to watch their favorite Netflix show while they getting their teeth cleaned or worked on. In the waiting room they have a TV with Netflix and video games area for your kids to keep themselves entertained. My family's experience here has been great and I highly recommend this place for kids.

We are very happy with our experiences with the entire staff and with Dr Mendoza...I have 1 fairly…read moreeasy kid and 1 that can be difficult and has needed a lot of work and they are extremely friendly, patient, take the time to go through options, understand questions, explain billing options etc...we had some bad past experiences with a different office/dentists before we moved here so kids were nervous and we are so extremely happy to have found this our new dental home for my kiddos!

Disappointing and demeaning treatment of veterans I was seen…read moreat Carus Dental under a referral from VA Community Care. During check-in, I signed the standard, routine forms, including their policy on no-show fees--which is completely standard and understandable. However, the situation took a frustrating turn when the front desk staff member went out of their way to tell me that if I missed an appointment, they would "notify the VA." The comment felt incredibly childish, unnecessary, and threatening. When I asked if they would notify Tricare Dental if I were using that insurance, or if they threaten their non-military and non-veteran patients with the same kind of reporting, it became clear how single-out this treatment was. Signing a financial policy is one thing, but being spoken to like a child who needs to be reported to an authority figure is entirely different. It felt deeply demeaning and left me with the distinct impression that veterans are treated like second-class citizens here. The clinical care may be fine, but the front desk approach to community care patients needs a serious lesson in respect and customer service.

My wife and I have been using the Georgetown office for the past year and found the office staff,…read morehygienist and dentist friendly and professional. Before our cleaning a summary of the service provided, and cost were shared. The only issue I have is receiving their online patient request for updates. The tool does not work, no confirmation the information was updated.

We love Sunny Hills! I take my 8 kids here and we look forward to every appointment. Everyone is…read morejust so sweet and amazing. I appreciate how they take the time to walk you through the process, welcome questions, and address whatever concern you may have. I am at peace, and even my children are at peace.

We had a great experience with the hygenist Erika and Dr. Asher today. The staff is always…read morefriendly, informative, and helpful. The facility is clean and child-centered. Both my children have been patients with this practice since they were babies (now 7 and 4 years old). We used to go to the Research Blvd location, but switched to this location as soon as it opened since it's much more convenient for us.

Dr Bunch and her staff are wonderful. My older son used to struggle with dentist visits but after…read moremeeting Dr Bunch he has been able to stay calm and allow them to do their cleaning well. She is super kind and able to relate to the kiddos very well. I will recommend her to anyone!

Disheartening to find this provider isn't willing to do their own research on product suggestions…read morefor their patients or even consider doing own research on products for allergic reaction reasons. Quote "I am not willing to take on that deep dive to suggest things that might work for you".. so if your looking for someone that will take the time to suggest things due to allergic reactions this isn't the provider for you.. I hope this helps and saves people some time.

These people are so friendly and professional at the same time. Nice, clean office. They take the…read moretime to explain everything to you from procedures to billing.

I cannot recommend this dentist enough. All of the staff is professional but very personable, too…read more Dr. Duncan and Maria have been working with me on the fit of my denture. They have been very patient and accommodating of my concerns. This is definitely a first class practice with great people.