I hate to poorly rate and write this review as Dr. Bash's staff are great, however Dr. Bash is not. My 5-year-old son had been going to Little Explorers Pediatric Dentistry since his first dental appointment. He didn't have cavities or require services beyond the basics. Dr. Bash wasn't flat out rude, but he seriously lacked bedside manner. Which is major as his patients are children. He appeared to be "heavy handed" when doing a physical task. I chose to ignore him because his staff did all of my son's cleanings, with Dr. Bash only coming in afterwards for review, apply Fluoride and conduct parent consultations.
On the morning of Monday, August 1st I took my son into the office as I had concerns about his front bottom baby tooth which was literally dangling as the primary tooth came in behind it. Because my son was uncomfortable with pulling it himself, I requested that it be extracted. Dr. Bash's staff explained a local anesthetic would need to be applied (via needle) as well as a numbing gel along with oxygen. Dr. Bash further explained he would extract the second baby tooth as it too would eventually dangle. I was extremely nervous and confused as to why the second tooth which was in-tact needed to be removed in advance of it naturally coming out. I was further nervous as I was told I couldn't be in the procedure. I scheduled the procedure for later that afternoon and was told after insurance, the patient pay would be $142.00.I spoke with husband who was extremely concerned (major understatement!). He called Dr. Bash's office and insisted that I be allowed in the procedure room. Afterwards he researched the reviews and found they echoed our concerns. At that point we decided to cancel the appointment and find a different dentist.
Today, Wednesday, August 3rd we went to the new dentist who ONLY used a numbing. He and his staff had great bedside manner which was comforting to both me and my son. Additionally, the office's policy is for parents to accompany children in the procedure room! As soon as the dentist was certain the numbing gel was activated, he distracted my son by talking and within 1 minute pulled the tooth by hand without tools (again it was literally dangling). He stated the other tooth (which Dr. Bash stated needed to be extracted) would naturally come out. My son left the appointment pain-free, smiling and proud as the staff told him how he "helped" by being brave - smile. Total patient pay following insurance was $54.00.
We will miss Dr. Bash's kind, professional staff, however we don't trust Dr. Bash with our son's dental (and overarching) health. If your child needs basic (i.e., cleanings) care I'm comfortable recommending Dr. Bash as he will have little interaction with your child. If your child requires more extensive work, I absolutely do NOT recommend Dr. Bash for all the reasons I previously explained. read more