I am one of the people who was born with bad teeth, so I have visited a lot of dentists, periodontists, etc, through the years. I have been with Dr. Sree Bodapati for a lot of years for very serious dental work: root canals, gum disease, extractions and lately several implants. Her professionalism is the highest, her knowledge of the subject superior, her personality is so warm and compassionate. I had some very serious cases, which Dr. Sree Bodapati with her knowledge, skills and experience resolved them successfully and painless! Every time I called for emergency cases even in non-working hours, I was able to talk directly with the doctor and get the proper directions for relief until we met! I never had any kind of complications after surgery, and as I mentioned before, I had a lot. She takes ownership and responsibility for all procedures, and she is extremely knowledgeable and experienced!
To show a part of her kindness and compassion I will refer to a recent event, which was really neither her responsibility nor her obligation to even act upon. Three years ago, I had successfully completed the operation and the process of three implants with Dr. Bodapati. I had decided, then to finish the job by putting the crowns for these implants not with Dr. Bodapati in Austin but taking the risk by going to Europe to do it. To doctor in Europe decided to do an extended bridge of 4-teeth, instead of three individual crowns, as Dr. Bodapati had suggested. Two weeks ago, on a Saturday evening that bridge failed and completely went off, during a meal! The whole 'European' bridge left in my mouth metal parts which bothered painfully my tongue. I called the office and soon I spoke with Dr. Bodapati, who directed me to relief. She arranged to see me at her office next morning. When I went there, she removed all the broken parts from my mouth, cleaned up the area and resealed it safely, until I go back to Europe to put the correct crowns on.
I am making a big point here! She was not obligated by any rule, or law or ethics to help me since the failure was not on her part, but she did help me. She treated me as a person, a human being who was suffering. She offered her help to relive my pain and discomfort, just because she cared! No money involved!! She saw me as a human in pain and not as a pocket full of money! I think that this fact says it all about Dr. Sree Bodapati!
Doctor Sree Bodapati, I have no words to say THANK YOU! read more