This location is most always consistent. Have eating here a dozen times over the years with family. Always very busy

Texas Roadhouse was amazing tonight. We had a group of 7 and even though it was busy, our food came out super fast and everything was perfect. My Chicken Critters were cooked perfectly, and my buddies all loved their steaks and burger too. Huge shoutout to our server Matt Vicars he was awesome the whole night. Super attentive, great attitude, and handled our big table like a pro. Definitely 5 stars and we'll be back! read more

Texas Roadhouse - Matt Vicars in the middle (aka best waiter ever!) - Barbeque Near Me - Williamsport, Pennsylvania

I had a lovely dinner with my daughter last night, and I have to say, we received the BEST service ever from any server. Our server's name was Chelsey (I hope that's correct), and she was so attentive, friendly, nice, and funny. She made our dining experience the best. Besides the fantastic service that we received, the food was delicious. I usually get the filet when I get steak but switched to a Ribeye last night. It was mouthwatering!! The only negative thing I noticed was that TX Roadhouse has cut down on the amount of toppings they put on the baked sweet potato but it was still delicious. read more

When we got there at 2 on a Sunday, we waited a bit for a table even though it was fairly empty. Things went up from there! Our server was attentive and speedy. The drinks came quickly and so did the appetizers we ordered. We had the blooming onion and the appetizer sampler. Both were huge and we didn't finish them. It's your typical chain restaurant but we were happy we stopped and ate. It was a solid experience. read more

Texas Roadhouse - Barbeque Near Me - Williamsport, Pennsylvania

This place has great food and great costumer service and great management and excellent food and employees and bathroom is always clean and well stocked with toilet paper amd paper towels. One suggestion Is to have your parking lot cleaned more from cigarette butts. read more

My party was seated at 530pm on a Friday. At 645pm we had to flag our server down to ask if there was an issue and why are food was still not done. No answers given. We asked for a manager. At 705pm our food was brought out while the manager stood a few tables away (she refused to come to our table even tho we asked for her). All of the steaks ordered were cold to the touch. None of the food was even warm. When the manager finally came over, there was no explanation or even an apology. She walked away and never returned. One guest asked for his $35 steak to be redone (new steak was offered). When he got his meal back, it was the same steak he had returned... This place doesn't deserve your money. You will not get good food, service or even respect. read more

I gave a review sometime ago, 5 stars. Sadly when we visited last week it was such a difference. We brought guests with us who had never been there, we bragged about the food and service. It was busy but not as busy as Valentines Day but waited over 20 minutes to get out for. I Ordered a filet, medium rare. They brought the 5 of us out meals and I knew right away it was over cooked, cut into it and it was well done. Waitress took it back, it was 15 minutes before she brought it back, it was rare, cool on the center. She took it and it was almost 20 minutes. , brought it back and the only difference was where it had been sliced was cooked. We had been there for 2 hours, everyone was finished so I got a box and left, no compensation, even though our waitress went to the female manager after the second time and she looked over, she never came to our table. Needless to say we left $200.00 out of our bank account and will never return. By the way, I finished cooking my steak at home, five minutes and it was a perfect medium rare. read more

We were seated at 5:15 and walked out at 5:45 after no one waited on us. Victoria was supposed to be our server but completely ignored us.

I went to Texas road house this weekend and the hole experience was not the best first it took like an hour to seat us and when they finally sat us down the I had the country fried steak it was chewy and though and if it doesn't take an hour to seated be prepared to wating for the food read more

Waited over an hour for my steak and mashed potatoes. This was not a special order or anything. We won't be going back. Several excuses from the waiter , but just poor service read more

We had a party of 6, arrived about 6pm and got in right away. We had to wait about 10 minutes for bread, but it was nice and fresh when we got it. Their honey cinnamon butter is awesome. My husband and I shared the rib eye & ribs plate. We got Caesar salad and loaded baked potato as our sides. Caesar salad was cold and crisp, but a little too much dressing on it. Flavor was good. Rib eye was cooked perfectly (ordered medium rare). It was good, but needed salt. Baked potato was ok, I normally like to eat the skin, but it was too hard. read more

Everyone is nice and texas roadhouse they used two dance but they don't anymore plus the good is food at texas roadhouse and everyone is nice at the williamsport texas roadhouse on the golden strip and plus people leave a tip for the waiters and waiter and plus everyone is nice and plus they make a whole lot of money read more

Extremely slow service, even with scheduled pickup. Sent order in around 5:15 for 6. Didn't get food until like 6:45z

Not sure where to rank this one. Wasn't really looking to eat at a chain but all the decent steak options were closed on a Sunday or the wait was too long. So here we were. Service was slow. Not enough staff to handle the volume. But it was friendly. Salads came out correct. Then meals. One was an 11oz sirloin and the other was a 6oz filet. Sirloin was cooked medium as ordered. Filet was all over the place as it turned out. It was checked on one side and the middle. Not medium as ordered. More like the middle of medium rare. Hungry so she ate it. When she cut into the other half it was on the upper end of rare. At this point we were finished with the meal. Server came by to check (she was fantastic). Pointed out the almost rare meat left and she shook her head. Says it is an ongoing issue there. Said cook had an attitude. So the staff was good. My sirloin was good. The filet, not so good. And stop with the birthday yee haws. Four of them in the hour or so we were there. Quite annoying. Cannot talk when that crap goes on. read more

Excellent food and service. Our waitress, Hannah was very efficient and friendly. Place was very clean. We came before 5pm before the crowds and noise level increased. I had a grilled salmon, my wife had a boneless rib eye. Food came quickly as well as our drink order read more

Ordered two salads. Took over an hour and still weren't done. Bartender was great but kitchen was horrible.

I've heard people say this place is great, but I don't think so. The last time I went they never gave us rolls and I had no chance to tell anyone. Today I ordered online , and the time said 6:45 but didn't get it until 7:15. The wait time after expected is terrible. We actually got our rolls this time, but no butter. I didn't get my side of ranch, and my boyfriend didn't get his gravy that was supposed to come with his chicken. The place looks nice I guess but they really need to do better. read more

Autumn is an awesome server and of course, the food is as good as always. For such a busy spot, it's amazing they do as well as they do here! And always so pleasant! Thank you, Autumn for the wonderful night! read more

Horrible experience at the Williamsport, PA Texas Road house. The lettuce on the steak salad was wilted, the two steaks ordered were served to the table cold. The silverware was dirty and the appetizer was forgotten. Manager Melika and server Aaron, this was Unacceptable.... read more

Texas Roadhouse - Wilted lettuce in the steak salad - Barbeque Near Me - Williamsport, Pennsylvania

The onion flowers are great as is the dipping sauce steaks are good as we're the burgers and salads

I have been here 45 minutes and still haven't received my drink order. Poor bartender is overwhelmed with no help from management

We have eaten here several times and each time has been a great experience!! Everyone is very friendly and the food is excellent!! We visit Texas Roadhouse to a regular basis and have never been disappointed. read more

First and foremost the service was exceptional. Grace is a great server and very attentive. The reason I gave a 2 Star...I ordered my steak Medium as I usually do and Grace explained that would be a bright red center. Not what I wanted, I wanted a pink center so I ordered Medium Well. When I received my steak it was beyond Well Done. Grace was very apologetic and offered to remake the steak but we had already eaten our sides and my husband had all but finished his meal. Grace offered to speak to a manager in regard to a discount. That was apparently denied as the bill came and it was the total amount for both meals. Essentially I paid $23.99 for mashed potatoes, mac and cheese and 6 cold shrimp. I won't return to this establishment. read more

First of all, 10 of us were there for my friend's birthday. We called ahead, and did not get seated together. They brought us steak salads without the steak. Very, very, very noisy!!!! They did not ask if we wanted coffee or dessert! read more

I had the worst experience ever at the Williamsport pa location. First thing walking in I noticed a larger male manager I'm assuming he was,he was very creepy and touchy with a few of the very young female employees and it really turned my stomach and was very much of a red flag in my opinion. I wanna say that I heard one of the younger females calling him possibly Mark? But this was very alarming and it definitely made me say to myself that I wasn't coming back due to how uncomfortable and creepy this piece of scum made me feel just being an observer and I hope he's looked at very soon because it's definitely someone who needs to be looked at closer!! read more

Texas roadhouse horrible experience food wasn't cooked all the way through ,their was a dog in the resturant wagging his tail in peoples faces even smelled the waiters butt,and service terrible we walked in about 1:30 didnt walk out till around 3:30. So it was terrible I dont reccomend it to anyone to go their so stay away from it any belive me dont take your young kids . read more

never got appetizer, only 3:00 pm, and just opened, didn't get mushrooms on steak, and shrimp were cold with a buttery substance on them... if you as a waitress can't take care of 3 tables with customers, you SUCK also asked when going in, yes anniversary, and why did they even ask oh if post have to add email what a rip read more

Always great. Love how they check your to go order in front of you. Wish all restaurants did that. Very nice staff

Their food at Texas Roadhouse is amazing. Their ribs are unbelievable just in my opinion their food is really good I would go there every day if I could read more

Plain and simple. I wish people would just stick to reviews about the food first, service second. Honestly, if the restaurant is very busy, which this restaurant seems be all the time, if you have to wait a little longer for your food, so what. KEEP PERSONAL GRIPS OUT OF YOUR REVIEW. I've been to this restaurant 3 times now, and all 3 times we had a ball, and the food was GREAT! Just chill out people if you get a wilted piece of lettuce, or if you worked there and had a bad experience. Who cares?! There's a reason why this place is always packed. read more

This place sucks. It took 2 hours to get a knockoff bloomin onion and some shrimp. No I do not want more bread baskets. Do not come here!

The upside is the pay is good however what the real downside is that this place is so unorganized and they don't have two shifts so they make you work extra long hours unnecessarily. They never have enough coverage or people in kitchen prep which makes more wait time for the customers if something runs out.Hire more people! Then you wouldn't have that problem! Every restaurant I've ever worked for had two shifts, morning and afternoon so why doesn't this restaurant?? And they need to have set schedules for every employee instead they change them every week making it hard to plan for appointments on days off. And every restaurant I've known had rubber mats down to prevent slip and falls so why doesn't this restaurant? They have already had one person fall and hurt himself within a month of opening! Very poorly managed!! read more

I have never been treated so bad in my life in any public institution. The manager would not let me sit in my own area close to my family because it was too crowded and I was scared to sit and such a tight area cuz I have claustrophobia issues most restaurants will accommodate you don't count on it here the manager on the 14th of May in the afternoon 2022 was extremely rude and actually threatened to call the cops on me when all I wanted was dinner with my family if I were you I would stay away from this joint it's dangerous very mean people work there the waitress was very nice though that's the only reason I gave it a star the manager was the most rude version of an authority figure that I have ever seen anywhere in my entire life and I'm 50 some years old read more

Very good steak. Affordable prices. Loud atmosphere and it looks like the staff is encouraged to keep things lively and "Roadhouse-y." No wait on a Tuesday night and we had a really great server. read more

Eight people were seated at appropriate time. We had menus and looked it up online. We had blumin onion and potato skins. Good if your really hungry. Asia was our wonderful, actuate wait staff. We were a bit of a challenging group and boy did she rise to the occasion. Asia were coming back and want your service again. Thank you so much. read more

I've been in here a few times and while the food is good, the management is absolutely terrible. I honestly feel bad for their employees and i would never encourage anyone to work there after hearing the things ive heard. the one night i was there i watched our server try and talk to the manager and the way this manager spoke to her in turn was absolutely terrible. you could see the sadness fill her face. later i heard that same manager scream in the kitchen telling the servers to "get your s*** done and get the f*** out" so Asia, if you are seeing this. from one manager to another. do better. every single time ive been in there ive seen you treat an employee like crap. you have no business being a manager. read more