The food here is consistently great, and the owner has always been nice, but our experiences with one particular waitress have been incredibly disappointing.
On a previous visit, we seated ourselves as we had always done in the past and were scolded as though we were were children that had something wrong wrong because the policy had changed. So this time, when we saw a sign on the patio saying to wait to be seated, we did exactly that. Within not even a moment, the same waitress approached us with an attitude, asking "are we waiting on something or what are we doing" We explained that we were simply following the sign and what we had been told last time, but she continued making comments.
Later, my aunt overheard her talking negatively about our table to another employee, and after they realized my aunt over heard she continued making comments directly to her as she tried walking past to go back to the table. When my aunt dismissed the initiative by symply saying she wasnt going to discuss it they laby responded by saying thats probably for the best and continued anyway as my aunt walked away. When I finally asked if there was an issue, she became argumentative rather than simply acknowledging the misunderstanding.
We had no problem following the seating policy--There was just absolutely no reason for the hostility from the moment we arrived. It's a shame because we genuinely enjoy this restaurant and the food is always excellent, but this particular service experience was unnecessarily rude and unprofessional. read more