I am surprised to see only 2.7 stars on this place. It is only our second visit and like last time, it was packed. Literally, every table but one was taken when we arrived at 6pm. With the music and voices it is pretty loud, but yet we were still able to have a conversation at a table of 4 people. The hostess sat us quickly, our waitress Dallas, did a pretty good job all night. The kitchen seems to pump food out good food quickly. We ordered the potato skins, that were pretty tasty and plentiful for an appetizer. Next she had the filet steak salad, and she enjoyed it. I had the ribs 1/2 rack with corn and steak fries. Very tasty. Last we had a birthday and they hollered out over the crowd to celevrate my brother in laws birthday. Good times . Lastly the bathrooms were clean. Private parking lot very large. We will return again. read more

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My last review was good this one not so much. My steak was tuff the floors were so dirty and smelled sour. You need to clean your floors. We smelled it the whole time we tried to eat. We were sitting in the lower space behind the entrance near the register. read more

ABSOLUTELY NOT! My family and I waited an hour and 30 minutes just to get food. It took twenty minutes to receive drinks. I wanted to just speak to a manager but it took twenty minutes. Not only that, they tried to convince me that they couldn't give me a receipt with my payment on it. I asked for one and they needed a manager, and it took another 5 minutes just for my receipt. There was no resolution from the server or anything. This was my second time being wronged by this restaurant. read more

Awesome as always but the fries seemed a little off. Not freshly made maybe? This was 4:30 on a medium busy Monday. Server De was excellent with a welcoming smile and 110/10 on steak salad shrimp and bread. Not too loud n the back :) Tip -- ask and remind for to go bread service. read more

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DISRESPECTUFL, RUDE & DISGUSTING. When checking in we were asked if we wanted to sit on the patio. I stated "no" but then was told I would have to. We get put out it's extremely hot and muggy, tables were dirty and then ants crawling on them. They literally turn on a small stand up fan for the whole area. Then when they crack the roll up doors it makes it worse plus people stand next to it smoking. The ants are crawling all over the crumbs and food leftover that doesn't get cleaned off . The flies are horrible. Plus the hazard of extension cords going across the floor. The salt shaker was absolutely disgusting and a severe health hazard as it rust on the Inside that had gotten on the actual salt. The food was not any better. Steak was way over cooked to the point it was like leather, sides were cold , macaroni on the kids plate was curdled Yes I did speak with the manager about EVERYTHING (she had on a tie dyed shirt ). She only said the salts normal, and the steak just needed sauce and the rest just happens. read more

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We went yesterday to use the awesome food voucher that Texas Roadhouse passed out for Veterans on Veteran's day. I tried something new. I had the country fried sirloin. It was actually pretty good. It was also tender. I also had mashed potatoes and a side salad. Both of those were also good. Our waiter was courteous and kept my glass of tea full. read more

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I quit eating at this establishment because the food was always cold and the service was slow. Well tonight made me a believer in good service and great food!! Thx Michael, you were the best waiter. Our food was amazing. Very timely service and EVERYTHING WAS HOT!!!! Yes my husband and I will be back!!! read more

The food as expected for a quick turnover for various food selections. I had a hand selected cut bone in ribeye and requested medium rare. Unfortunately, the steak still was rare and had to be cooked a second time. The area we sat was very cold and wish we sat by a window. There are plenty of staff but should work as a team to pickup dirty plates for each other to provide more eating space for diners. read more

So disappointed today. What a bad and sad experience. I will never be back after years of eating there! They do not deserve my business any longer. 1. The waiter was terrible and should be fired. He should not be in the restaurant business 2. Management was even worse. I'm sure he has something to do with the bad ratings and reviews everywhere. 3. Food was not cooked to correct temperature. We aren't picky just don't eat raw meat. 4. Sit down to leaving over 1 hour 45 minutes. Unacceptable at any restaurant. Check out their rating on their website. I regret not doing so before I decided to eat there this evening. Plenty of good restaurants left to eat at in Mobile. read more

1. Bone in ribeye was not cooked correctly. 2. The complimentary bread/rolls were not cooked through and chewy/doughy. The manager was informed and the I could still see the same bread served by wait staff. 3. Two appetizers were ordered and only the blooming onion came out; however cold. I asked another team member to replace the blooming onion despite couldn't locate my waitress after 10 minutes. 4. All food was over seasoned except the sweet potato and bake potato. 5. After the problems 1-4, the waitress made an effort to promptly come check on the table in a timely manner; yet ignore the gentleman at the table. I usually have a great time at this restaurant and no complaints but this evening was not pleasant. I still left a 18% tip despite the issues. Hopefully this will reach the right people and make necessary changes. read more

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The food was just ok. The service was on point. The ambiance was just a regular. There is a ton of parking depending on when you get there

Not worth carrying out or taking to go. Your order will 100% be wrong. You'll get charged extra for certain sides, like mac and cheese, and when you go pick it up, they'll give you just a cup of cooked noodles with nothing on it. So make sure you check your food there at the window. The phone number on this location also does not work, you can call all day long and not get a single person to talk to. Frustrating. read more

Texas Roadhouse - mac and cheese with no cheese :/ - Steakhouses Near Me - Mobile, Alabama

on Sunday to have a little family lunch with my husband Birthday birthday told us it was gonna be a 30 minute but it was an hour. It was just a bad experience in the food wasn't even what we ordered. read more

Ribeye was a little chewy. Service was good. The grilled portobello mushroom chicken is really good. Overall it's a good place to eat.

Service was totally confused, entrees arrived lukewarm , not the usual Roadhouse experience

The burger and fries we cooked to perfection The service at the bar was 5 star Thank you ladies working the bar Y'all have 5 Star HEARTS AND SHOWS YOUR GREAT ATTENTION TO DETAIL read more

Texas Roadhouse - Smokehouse burger - Steakhouses Near Me - Mobile, Alabama

What a waste of time- I am so mad I can't see straight! We checked in on the app, we were seated as soon as we received the text (5:15). TWENTY FIVE minutes later we had to ask for a manager because no one ever came to our table. We watched 3 other tables be seated and served!!! Manager (Maddison) came to our table and said nothing more than "sorry about that, we will try to do better next time". Next time? She didn't ask us to stay, offer a solution or anything. Soo..... we got up to leave, she stood there and let us walk out. You guys just lost a few hundred dollars from us that you will never see. Retrain your management and staff ASAP. Rating from us is a ZERO! I am a business owner, if I let this type of incident happen at my business someone would all be on unemployment! read more

Food is always perfectly cooled Salads nice and cold ANGEL IS AN ANGEL Been a minute. read more

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Food was great! I think that the time waiting was probably due to the place being packed. We enjoyed our ribs so very good and tender. Sides were very good. Baked potato was very good also each of the baked potato toppings were in the bag so I was able to heat it up after returning home. Thanks for my Sunday afternoon meal no dishes and food was great. read more

After waiting over AN HOUR for our food- which was country fried steak, we decided to just ask for it to go. The country fried steak that took over hour to get was greasy and definitely looked NOTHING like the pictures portray it to. We will NEVER waste our time or our money at this place and again. It needs a SERIOUS overhaul. read more

i'm not the type of person to leave reviews, but i simply have to for this visit. i'd like to start off by saying i'm a bartender so i'm well aware of how this industry works/how overwhelming it can be. my 2 friends and i went to this location last night for dinner. when we got there there was a small wait, but nothing crazy. we get seated and it seems to be taking a while for us to be greeted. we see our server just standing, talking with another server. she saw us sit, made eye contact, and finished her conversation before greeting us. cool, no biggie im sure ive done the same. we order drinks, fried pickles, and plain butter for the rolls. when she brought the rolls we were given the cinnamon butter. she sat the rolls down quickly and left the table before i could ask her for it again. i'm not upset she forgot it, i totally get it, im upset it took her almost 15 minutes to come back to the table before i could ask her for it. she only had one other table in her section, but she kept acting like she was in the weeds. the pickles came out super soggy and room temp. we needed refills but she was busy sitting across the bar eating. i didn't say anything assuming she hadn't had a chance to eat all day. when she did come over, i felt bad so i didn't say anything about the pickles, and just asked for a refill. she brought my refill out almost 10 minutes later with our salads. it had already been 30ish minutes since we ordered. about 3 minutes after our salads were down our food arrived. my friend ordered beef tips, and the gravy had been sitting for so long it looked like gelatin. my baked potato was cold and my steak wasn't hot either. my steak was cooked to a perfect medium, but it was sooo salty i couldn't eat more than half. i had my friends try the steak, and they both agreed it was way over seasoned. the waitress didn't come back for over 10 minutes and didn't even stop at the table. she walked by saying "everything good?" with a thumbs up but didn't even give a chance for us to reply/stop her. we paid $100 for this meal, still leaving a 20% tip. i understand it's the end of the night and everyone is tired and over it, but no server should ever neglect a table to that extent. please save your energy and money and just go to a different location. read more

Always great food and good service. The noise factor makes it hard to have conversation.

The only reason I'm giving four is due to all the other times we went before the pandemic ever since then either the service was piss poor or the food was so cold we asked for a refund for what we didn't eat hope it gets better again soon read more

I'm only giving one star to the second waiter that came to us and made the night a lot better. Meanwhile the first waitress that took our drink and food order left us sitting there for 35 minutes without checking on us to see if we needed any refills. During the 35 minute wait their so called boss came over to us with an attitude and accused us for cussing at our first waitress, and we never said anything to her speaking that we didn't see for the past 35 minutes. Over all there was horrible customer service from the first waitress and the boss. read more

Waiter is great... the worst part is getting through to hostess stand... made reservations on app... when I did it said it was 20-30 min wait... got the confirmation email and it said 10 min. Tried to call about 5 times... nobody ever answered... Confirmed in parking lot and it took another hour... hostess stand had 5 - 7 people there pretty the whole time and they kept saying they were waiting for tables to be clean... I think TR needs to clean up the hostess stand with people that know what they are doing and also use some of those people to clean tables and not be all standing around the computer... Makes for a frustrating dinner instead of enjoyable. read more

If you ever stop in at the Texas Roadhouse ask for Grace! amazing waitress and the food was great and hot! Again ask for Grace!!

Update: Disappointed. The latest visit left much to be desired. The positive, Carli was a nice personable hostess. We had a nice conversation as she walked us to our table. The appetizer and salad cans out quickly. The negative: there was a long wait to be seated, it took over 30 minutes to receive our entrees. Part of our meal didn't arrive, the top shelf margarita tasted like juice, the check was incorrect, etc. Previous Michaela was a great server all around. She had a cute conversation with my niece and was very attentive when taking our order and bringing refills. I could see her being a manager. The food was good, excellent portions. We like the early diner specials. read more

Texas Roadhouse - 30-40 minute wait. - Steakhouses Near Me - Mobile, Alabama

I ordered a well done steak only to find out after I got home that the steak was rare..the bread was hard..I tried to at least eat it to no prevail...I complete waste of 50 dollars...Never again read more

I've been going to this restaurant for several years now and enjoy it every time we go. We always have great service and tonight was no exception. Angel took great care of us. We were impressed that she had only been a server a couple months. The menu has something for everyone, so if you are not a red meat fan, there is chicken, pork chops and even shrimp. They have every cut of steak, and mine (whether I order the ribeye, the filet, or the sirloin) is always cooked just right. They have a great selection of sides, healthy and of course not so healthy. I do love to eat the onion blossom for the appetizer!! Try not to fill up on the peanuts or the yummy yeast rolls and that fabulous butter read more

Texas Roadhouse - Margarita... they have the best selection of mixed drinks - Steakhouses Near Me - Mobile, Alabama

This is probably my favorite place in town to grab the Chop steak (RoadKill). I order the 10 oz. chop steak smothered with sautéed onions & mushrooms cooked medium-well. It comes with pepper jack cheese, eh. But I order it with just onions and mushrooms & brown gravy on the side. They do an amazing job. It is perfectly seasoned and has a nice char. Add some mashed potatoes with gravy and fresh veggies and it's time to eat. I usually get water but today I got the peach tea, it was good but it was very, very sweet. Peachy but sweet. The waitress was friendly. She brought out fresh rolls when the entree to arrived. I packed my left overs to-go and she even brought some fresh rolls for me to take with me. I didn't have room for dessert but maybe next time. Oh yeah, my phone died while I was hovering on my food to take the pics. Just imagine a juicy, 10oz Chop Steak with onions and mushrooms, looks good huh. read more

Texas Roadhouse - Steakhouses Near Me - Mobile, Alabama

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I have been to this location numerous times, mostly at the request of my son who loves their steak and sweet potatoes. Since I am always on the hunt for a good deal, I feel that the Early Dine menu (Monday through Friday until 6 pm) is a great option for $9.49. (see my pic of the Early Dine menu) The 6 ounce sirloin with two sides and lots of rolls with butter - was enough to share with my son. Other visits have been much more expensive but the Early Dine menu really is the way to go if you are looking to save a few bucks. Going after 6 pm on any day (but especially weekends) can result in you waiting with a pager - so I highly recommend getting on the Call Ahead Seating list so you can seated ASAP. read more

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There are a handful of chains that I don't hate, and this location of Texas Roadhouse is one. Seems that all restaurants can be hit or miss with food and service, and that's especially true for chains, but I can honestly say the good outweighs the bad here, in my experience. It's a standard chain steakhouse, with a variety of cuts, as well as chicken, rib, and seafood dishes. I think it's a good value for the money. I usually get the ribeye cooked medium. Once or twice it came out over or under cooked, but it was corrected. I added grilled shrimp tonight. They were ok - too seasoned for my liking, but they were surprisingly cooked well. I think there was a $5 up-charge for the shrimp, which is comparatively priced with other places. Even so, I'll save seafood for the restaurants on the causeway (or cook it myself). My daughter loves the green beans. Tonight, she asked the waitress for the recipe. She loves that they have bacon and onion. I'm a purist when it comes to green beans, I guess - no bacon or onions in my green beans, please! Baked potato comes with salted skin, which is the only way to go, IMO. The Caesar is usually fresh, but be sure to ask for the dressing on the side. Otherwise, they will drown it and the lettuce gets too soaked. Overall, it's not bad for a chain. There's something for everyone, so it's good for groups. read more

Texas Roadhouse - 10 oz ribeye with shrimp. Steak was perfect medium. - Steakhouses Near Me - Mobile, Alabama

Everything was delicious. Steak was cooked perfectly. The waitress did a great job and was very friendly. The beer from tap is also great (Bud Light). I highly recommend Texas Roadhouse read more

It took too long (over an hour) to get our food so had to box it to go. Aside from the service, the food was good. Oh - they're famous for the rolls but I would've had to wait another 10 min for them. No rolls to go! And I'll go again when they have more staffing. The atmosphere was good - the place had a good vibe!!! read more

Let's start with the hostess staff. I worked in food and beverage and started off as a hostess and we were never allowed to show up with hair a mess, greasy and unkept. Girls hair looks like roaches could crawl out any second. Then there is the wait, there is never accurate wait time but while you wait they will offer you peanuts and no place to put the shells. However, if you drop a shell a girl with a attitude and broom will come sweep your feet and cuss you for dropping shells. Super pleasant! Then there is wait staff... if they are sober and can remember your order correctly it will be messed up. Either over cooked or under cooked and you will be exhausted from trying and just eat the wrong food. Oh also, there was a child chocking in lobby and mom asked bar tender for some water and she said you will need to get that from the hostesses... Save your money and time and go somewhere else. read more

Texas Roadhouse is never a good choice and I know better - service was marginal at best. Just ordered an appetizer and it looked like it was straight from the trash can - pick somewhere else to eat read more

Steaks are awesome. We've had a few bad ones over the past decade, but they were quick to remake if not done right. You can't go wrong with the chicken either, as they are usually tender and juicy. Nice atmosphere and staff. I do miss the peanuts ...stupid Covid! read more

We waited about 5min for a table. Then an hour for drinks and bread. They had to come back and tell us multiple times that they didn't have the beer we asked for, they didn't have the ingredients to make any of the mixed drinks we tried to get that we asked for before the beer. We never got our appetizers or food after waiting 1 hour and 45 minutes we finally just left. The managers were no help nor did they ever come to us. We finally found one as we were walking out. It wasn't even busy. Our server was nice once things started taking a while. I will never ever be back to this location. read more

Oh Roadhouse! How I've missed you! Today was an unusual experience...my margarita was made wrong twice but three is a charm. Server was awesome....my rib eye steak and ribs were perfect.! My steak was perfectly medium rare and my Ribs were definitely fall off the bone. Their unlimited buttered homemade rolls with the cinnamon butter made my wait for my drink to be remade seemed like seconds. I love eating at roadhouse but the price has gone up on my go to items! If you want a bargain, try the early dinner special which occurs roughly around 4 pm! read more

Texas Roadhouse - Caesar salad - Steakhouses Near Me - Mobile, Alabama

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As much as I absolutely HATE to write a bad review or send a negative response, I strongly feel that I have to at least voice my concerns. My father turned 84 years old today. Yes, you heard me correctly, 84! So my husband and I took him and my mother out to eat for lunch today, October 6, 2023 at around 12:00 noon. We were all in a fantastic mood because we were celebrating his birthday. So when the server walked up to the table, without even a greeting, he asked what we wanted to drink. My husband spoke up and said, "hey Tony, what's up?" (We saw that on his name tag) Tony began looking up and mumbling "the ceiling". After that, my mother told him that it was my dad's birthday and all Tony said was ok. Then, mom ordered her food and then asked if they have onion rings. Again, Tony mumbled something and said no. So after this very unpleasant interaction, the manager came by to bring our salads so we told her about what happened. She was extremely sweet and said she would have a talk with him after his shift. Well needless to say, we didn't see Tony again until after we were done eating. He never returned to make sure everything was OK. We had to ask other servers to bring extra items needed for our meal. We are beyond furious with his service. Also, we informed the manager when she walked by that mom's food was not hot. Even though the manager was nice, I truly feel that she could have done more to help save this horrible situation by offering to adjust our bill or even bring my dad a scoop of ice cream for his birthday. This is by far the worst service I've ever had while dining out. read more