I stopped by Texas Roadhouse on a Tuesday for a takeout order, and wow--the parking lot was packed! It was clear that customers were coming specifically for this location, and I was especially glad I had chosen takeout. This was my first time ordering takeout from Texas Roadhouse, and I was pleasantly surprised by how easy and organized the process was. They have an outdoor pickup window; I simply rang the bell, and a friendly young man assisted me right away. Before handing over my order, he even showed me everything to make sure it was correct and ready to go. The food was fresh, and the meat was absolutely amazing--cooked perfectly and full of flavor. This location is clearly doing something right. East Mesa definitely needs a second Texas Roadhouse location because people would absolutely show up. If you build it, they will come! read more

So on the way home from school, the kids begged to go to Texas Roadhouse. They said an employee, Cassie, had come to their school and showed them how to line dance, and they wanted to do it again. Plus, it was a fundraiser for the school. We did call-ahead seating and were seated quickly after arriving. We got the awesome bread and placed our drink orders with our server, Jeni. She was just a great server. They had a two-person meal deal where, for about 55 bucks, you each get a meal and an appetizer. We got fried pickles as our app, and I got a sirloin and shrimp while my wife got a sirloin and ribs. The kids got kids' meals. They did get to line dance twice while we were there. They had a blast doing it, and Cassie recognized our kids and came over to say hi. Food was good; the only thing is I asked for medium-rare and got well-done. I ate it anyway and kinda enjoyed it more this way. As my son said on the way home, Texas Roadhouse always delivers read more

Ok. We came here with some of our good friends who live close by. When we got there they were busy. We had been there a minute and we checked to see how long we still had to wait and the hostess said it would be 10 minutes. It was 35 minutes. The waiter was fantastic, and the food was better! I do want so badly to give them 5 stars but the hostess hurt them before we ever had a chance to order. We will be back, hopefully it was just a one off! read more

Texas Roadhouse - Hostess stand! - American Near Me - Gilbert, Arizona

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7/9/26 Today I treated neighbors to dinner for being kind enough to provide a shelf in their refrigerator when mine died. Parking 5/5 Arrived shortly after opening and the parking lot ours. Pro-tip Call it a late lunch or early dinner 3pm in the wonder hour! Atmosphere 5/5 Covered well in my previous reviews. Fun Country Steakhouse vibe. Service 5/5 From the seating Hostesses to Service Manager the teamwork model at TR is amazing. We were quickly seated, our server promptly greeted us and had our drinks out in no time. Tonight was Ribeyes night and we all customized. The kitchen staff jointly delivered our food and they were followed by the service manager. She made sure everyone was satisfied with the order. This was a great model to make a great dinner experience. Food 5/5++ Everything was perfect prepared from the individual steak levels of pink to potatoes and vegetables we left satisfied and in agreement everyone would be back! Thankful for those who came to my refrigerator rescue my friends-SYOY! read more

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Another birthday celebration for Melanie & also a belated one for me, we chose to come here. It was crazy busy but Melanie used the app to get us in line & seated early. It pays to utilize restaurants' apps! One guilty pleasure of Texas Roadhouse is their rolls & another is their bags of peanuts that you can take home. Speaking of which, I got a pork chop, salad, & baked potato for dinner. The salad, roll, & a couple bites of my meal filled me to where I took home the potato & pork chop. Always friendly ambiance here & good food make for the best experience. read more

Texas Roadhouse - American Near Me - Gilbert, Arizona

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What else can be said about Texas Roadhouse? The food here is so good and is so affordable given the quality. It was my mom's favorite restaurant and every time I come here I think of her so bonus points from me. Our server was quick with refills and love the country vibe here. Wife and I got the chicken critters loaded and it was plenty to share. Fried pickles are great too along with the 5 dollar margaritas. We'll be back. Love you guys. read more

Texas Roadhouse - Fried Pickles - American Near Me - Gilbert, Arizona

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Just want to give a huge shout out to our server extraordinaire Grace! She was so beyond friendly! She joked with us, answered all my husbands questions, and topped off our drinks without us ever asking! And of course the place was packed and super busy! She was a rockstar! read more

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As always, there's never a slow moment at Texas Roadhouse. However, the wait was minimal as we used the App to be added to the waitlist. I highly recommend the app for anyone who has not tried it yet. Our waitress, Teresa, was probably one of the most unfriendly servers we have ever had at Texas Roadhouse. She was very attentive to our drinks, which was nice, but her personality really missed the mark. My hangup occurred during the ordering process... She stood at our table asking if we were ready to order, as servers normally do. Everyone was ready to order, aside from me. I said it was fine if everyone started ordering, just take my order last. Teresa appeared to be inconvenienced by my request. She went on to tell us that she will have to make all these adjustments on her device in order to take someone else's order first, because the default setting would be to start with me. I'm sorry, I don't realize it was a problem ?????? The food came out very quickly, despite the fact that it was PACKED in there. That's always a plus! I got the California Chicken (strongly recommend, this is my new go-to) house salad with thousand island & loaded mashed potatoes! It was incredible!! All in all, dinner was great, the atmosphere was typical for Texas Roadhouse, and everyone in our party enjoyed themselves as well. read more

Texas Roadhouse - California Chicken Dinner - American Near Me - Gilbert, Arizona

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This location is so lazy and lacks proper customer service. Not once, not twice, but 3 times now I have ordered a grilled salmon salad and they have given me a Caesar salad. Why give people the choice of choosing a dressing if you aren't going to pay attention. Just because I select Caesar dressing does not mean I want a Caesar salad. This is pathetic! read more

Texas Roadhouse - American Near Me - Gilbert, Arizona

We sat at the bar since it was a busy Friday night and the wait was shorter for bar seats. But the experience was great. Service was attentive to our needs and both food and drinks came out faster than expected. Our steaks were cooked exactly to order, the beer was cold and everything was tasty. read more

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Food was amazing. Our server Vince WAS SO KIND! He recommend the beef kabobs with rice and it was delicious. The grilled shrimp appetizer was SO GOOD! This location has the nicest people! read more

So this was the first time I've gone here! We've been unhappy with the bloomin onion at the Australian place, very dissatisfied,, the cactus bloom was great! Not greasy, light colored, crispy crust on very well cooked and seasoned onion. My dinner date and I split the prime rib and it came to the table with a beautiful med rare well seasoned thick cut! The horse radish and separate bowl of horse sauce was very good! I had the loaded potato and it was very good, tender and plenty. We also had the Texas fries, they were good as well. The warm rolls that were waiting for us with the honey butter were perfect. Service was awesome, Bailey made every request happen, was pleasant and made us feel like she appreciated us being there! The manager came by the table, introduced herself and again made us feel special. The place filled up at 3 pm when the doors opened, not a seat was empty on a Tuesday at 330. What a great time and we will definitely make this our special night out destination. read more

The service was amazing. We got sit right away and our order was placed. I finally got to try the prime rib, it did nit disappoint. It was delicious. The rib eye was cool to order and it was great too. I love the fully loaded baked potatoes and the frozen sangria was the best with an extra shot of patron. Yes!!!! The bread and butter was amazing too. I love that manager came by to see how we were doing! read more

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Phenomenal! Great spot to eat, loved it. Went with my dad and I go solo sometimes. Really enjoy it. Figured I would have to add my review. Staff at this Mesa location are great, restaurant is clean and food is as it should be. read more

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Took my son here for his birthday. He really enjoyed it. They brought out the sawhorse for him to sit on and saying happy birthday to him. I feel that the service is always consistent as well as the food. We have never had a bad experience at this Texas Roadhouse. You can tell employee morale is great! Especially since this location is super busy. Which is why I recommend doing the call ahead option on the app. This time we had the ribeye steak and the prime rib. I love the prime rib end cut! Even though I like my steak medium rare if there's an end cut, I will opt for it every time. It's nicely coated in seasoning and has a ton of flavor! My son and my husband both got the prime rib which were cooked to their liking. If you're looking for a great side, the loaded baked potato is my favorite. We usually get the salad with their homemade Italian vinaigrette. It's hands-down, the best! I will say it is a very loud environment. My dad loves eating at Texas Roadhouse but he has hearing aids do with all it the noise is difficult for him to hear others at the table. But overall, we always have a great experience. read more

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If I Could Give Negative Stars, This Place Would Owe Me Stars - Texas Roadhouse SanTan, Gilbert AZ Congratulations, Texas Roadhouse SanTan--you've officially outdone yourselves. You've taken what was supposed to be my son's birthday celebration and turned it into a heatstroke-themed hostage situation. We showed up at 5:00 PM, and hours later, we're still waiting. Not waiting with dignity, not waiting with a smile--waiting in 109-degree Arizona hellfire while a monsoon rips outside like the apocalypse is on special for happy hour. My kids now have heat exhaustion, I'm dizzy enough to see cowboys riding tumbleweeds in the lobby, and my son's birthday cake might as well come with a hospital IV drip as a side. Do you know how humiliating it is to tell your child, "Sorry honey, maybe if we survive this Texas Roadhouse Death March we can have a roll"? And speaking of those rolls--you'd think with all this waiting they'd at least throw one at us to keep the children from fainting. Nope. Not a single staff member even pretended to care. Not a manager in sight. Just blank stares from the host stand, as if basic hospitality was strangled, beaten, and buried out back behind the dumpsters. "Legendary Service"? Absolutely. Legendary in the way the Titanic sinking is legendary--tragic, avoidable, and forever remembered as a colossal screw-up. So here's the truth 08/20/2025- Update-its been 9 days and no call or apology so I filed a BBB report. read more

This location has become super hit-or-miss recently. I ordered a NY Strip and an 8oz sirloin. Sides were perfectly fine. Rolls were alright despite my pick-up 30 mins after opening. Opened my steaks up and I received one 6oz sirloin and one 8oz sirloin. Both were cooked overdone and gummy. I called the restaurant and spoke with a manager, then explained the situation. She then gave me the option for the food to be remade, which normally would be a perfect solution, however I live in San Tan Valley and this is the closest Texas Roadhouse location to myself. That drive alone, without traffic, is 45 minutes. I told her no - I'm not driving 45 minutes. I ask her if a refund is available and she says yes. I ask her to process it and I think that's the end of it. Nope. A few hours later, I receive an email saying my refund is processing. Great! I open the email up and my whopping refund came out to a total of $2. $2? $2 doesn't even cover a SIDE. For a restaurant that prides itself on being right the first time - they can't even get my entrees right at OPENING or my refund right. Will not be coming here again. read more

I come up with my friend all the time and we love the food and service. It's always all good except for the country fried chicken. I love the food here but taking one bite this chicken ruin the whole experience. I wasn't even hungry after eating the chicken I would never recommend this dish, but everything else is really great.. There's a great community and atmosphere and I'd say I haven't had ever a bad experience with the food. I just really don't recommend this dish. read more

Texas Roadhouse - Country fried chicken with gravy on the side - American Near Me - Gilbert, Arizona

If you ever wonder why things are so expensive it's probably due to the overpaid people who just stand around. We waited 30 minutes for our table on a Sunday evening and these same 8 employees never moved from the counter. Just talked and laughed with each other. What a waste of money. The food was average as it usually is but it's definitely not near the top of our list of places to go because the quality has gone down while the prices have gone up. read more

Texas Roadhouse - Employees just standing around for 30 minutes doing nothing while the place is very busy. - American Near Me - Gilbert, Arizona

Typical franchise restaurant. There is always quite a line here. Steaks are good size but they are rarely trimmed of fat well here. This place is good for a casual steak experience with a loud family. It's usually quite lively inside. I do like that they have a decent kids menu. Portions are plentiful and we always leave with leftovers. read more

I recently stopped by Texas Roadhouse and ordered a 12-ounce ribeye, cooked medium, with a Caesar salad and baked potato. The first steak was cooked perfectly and had great meat quality, but it was too salty. When they replaced it, the salt was perfect, but the meat quality was lower and it wasn't cooked properly. I'd suggest ensuring both seasoning and quality are consistent, so each guest gets the same high standard every time. read more

Well, I had an awesome experience this evening Cristal was my food server, she did an awesome job of keeping bread on the table drinks full and always check in on us. We had a delicious meal. I had the Dallas 8 ounce which again came out perfect my great niece had chicken fried chicken at her boyfriend had the New York steak everyone's food was hot and correct. Only downside was all the happy birthdays, singing in the background but that's what you get. They had fun. That's all that counts. read more

I had such amazing service and food at this Texas Roadhouse..shoutout to server Sarah for such amazing service she provided to me and my son.. best affordable prime rib you can get.. other places really up charge their steak but not here and it's so delicious to boot. Great steak for great price The restaurant seemed so busy at 8pm on a Saturday but we got a table right away .. wonderful welcoming staff.. amazing yummy fresh bread and cinnamon spread.. The side dish of Mac and cheese was quite bland and I wouldn't recommend.. but other sides I'd recommend would be the chili, mash potatoes or the Caesar salad. Offer online reservations if you want to plan ahead to reserve a table.. Great country music inside and multiple TVs in the bar area to deliver all the live sport games you want to keep an eye on as well. Great yummy kid entrees available .. an option to pay 1.99 for the playable game device for the table for kiddos to play during dinner .. you can pay the check with that device as well or through the server as usual your choice. read more

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There was a plastic temperature pick in my son's hamburger. The manager and server were both very kind, but I feel I should've had the burger comped. They did take $8 off my $63 tab but I feel that the burger should have been free. Maybe I'm wrong. read more

Texas Roadhouse - Smokehouse burger - American Near Me - Gilbert, Arizona

This was my second time visiting. The only reason I'm giving it 3 stars is because of how friendly the staff are. I'm not exactly sure why this place is always jam packed with people. The last time I went here, I ordered a 16 ounce sirloin. I asked for medium, but it was well done. Of course, they corrected it. I wasn't blown away, though. I received a gift card from Christmas, so I tried again last night. Packed, even in a Monday! I ordered a 12 ounce NY strip this time. It was the correct doneness, but the steak was very tough. I decided to go with an 11 ounce sirloin to replace it. It came out tender, but something was weird about the texture. Probably some type of marinade changed the texture. With tip, my bill was $50. Pass. read more

Texas Roadhouse - American Near Me - Gilbert, Arizona

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Went for my Birthday Prime Rib and it didn't disappoint. I had the 12oz with a loaded baked potato and it was all delicious. My wife had the stake kebabs with a loaded baked potato and that was also delicious. Great attentive server, only disappointing thing was no free desert, so I bought myself a strawberry cheesecake which was a superb ending . read more

We have been trying to come to this Texas Roadhouse location for literally years! The wait times can be so long that we've always turned away, so we decided to come right around open (around 3:30 pm) and only had to wait 10 minutes for a table. We were greeted with hot, fresh rolls! Yum! We loved the cinnamon butter. Our server Emilee was very nice and we were served right away, the wait was not long for anything and our drinks were always filled! We started with the deviled eggs and cheese fries - both were good! Then for dinner I got the smothered chicken and steak fries. Man was it filling! Chicken was perfectly cooked! We were so full! It was worth the wait - but it's decent food! Great service. Cute restaurant. We would come back! read more

It's Texas Roadhouse. The rolls are yummy. I tried the ribs and while the sauce is tasty but they were dry. My son had the chicken Caesar and he loved it. The chicken was juicy and tender. Cons: it was overly loud inside and I had trouble hearing my waitress and other members of my group. read more

This place always delivers good food and as busy as they aren a really fast service. Ive never had a single issue here and we love this place read more

We have eaten at Texas Roadhouse at least once a month for years. As time has went on the service, quality and inconsistency of the food, and being rushed through our meal has gotten much worse. The last straw was a couple of weeks ago. I was chewing my food and felt what I thought was gristle until it poked my gums and cracked my tooth. I pulled it out, and it was an industrial size staple. My mouth was bleeding. The manager came over apologized and comped our meal. She told me I would receive a call from risk management. When they called me ten days later they tried to make me feel like it was my fault. They do not care about their customers, and they do not take responsibility for what happens in their restaurant. read more

Texas Roadhouse - Staple in my food. - American Near Me - Gilbert, Arizona

I had to get a mgr who immediately obtained a table for me after waiting 1.5, Lindsey, at the front booth took my info for my seat. It's apparent she by passed me numerous times. No consideration for a First Responder and a Vietnam Veteran. Joey was my waiter, attentive caring, professional and always checked on me, he made himself available throughout my visit. The five star is for the Mgr who got me seated and Joey my waiter. Lindsey would have received 1 stars for obviously ignoring my seating. Texas Roadhouse has always been my steak restaurant being that I'm from Texas. Loyal patron of Texas Roadhouse for over 30 years. Great atmosphere àl a always, great staff with the exception of Lindsey! She needs to learn to give first class treatment to veterans and first responders. Bobby Navarro read more

Lindsay is the best operator and treats us so well. Always great service and great food. The inside is great for kids and family. Best prices for steak. read more

Wound leave 0 if there was a way. I understand that you may have a policy of not being able to sit a party if everyone isn't there. However when you have someone that is pregnant in the party and don't offer anywhere for them to sit, that's wild. Everyone but one person was physically at the location. After our last member showed up the table was still not even ready. Even though they knew we were all there and had to still wait. The attitude from everyone at the front was insane. When we asked for somewhere for our pregnant party member to sit and they gave us extreme attitude telling us our table would be ready soon. This location having 3.4 stars makes sense. I don't even use yelp, but this place was worth creating one for. read more

I've ordered carryout numerous times. The staff has been friendly, orders were correct and prepared on time, and food was good. Last night, was a totally different experience. I ordered country fried chicken. I ended up taking it home and was unpleasantly surprised to see it was steak. I don't mind steak, but this was tough and over half was too difficult to eat. In addition, I'd asked for an order of rolls to carry out. It wasn't on my check, nor did I receive it. And, because I've ordered this meal many times and often split it in half because of the large size, I asked for my salad in a box. The same male waiter didn't make sure this was done; my salad was brought on a plate with everyone else's. Many of my co-workers who visit from out of the country regularly eat here when in town and love this location. I've never had issues like this at any other location or time I've eaten here. Maybe, it was just a bad night, Maybe, the waiter was new. read more

This place had the worst and horrible customers service i ever know. Front desk check-in skipped us for others parties, they told us 5-10 minutes wait and its turned out to be 30 minutes. I went up and ask one young front desk staff and found out. She didn't even said sorry and said that she did not know what happened.... WTF? Why she even stay there for? Staffs did not trained well, no manners and rude. Asked for manager and she never showed up. Food is well burned and dry like a beef jerky. There are not that many customers to be served that tell me the operation is suck and planning well with staffing I will not support this kind of business and will never set foot in. Thank you for ruined ours anniversary. read more

Texas Roadhouse - Ribeye steak - American Near Me - Gilbert, Arizona

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I came here for dinner tonight with my boyfriends family, when my boyfriends dad went to ask our server, Teresa, for a veterans discount to be applied, she rolled her eyes at him and walked away without saying anything. For a company who prides themselves on being supportive to our veterans it is very disappointing to see a veteran be treated like that by a staff member. read more

Great food cooked to your liking with lots of flavor. Awesome service from bar team Jenni, Megan, Taylor, Jacob and Jason and servers Sam, Taylor. All are a class act and make the experience wonderful. read more

The food was great. Recommend using the call ahead feature to save time since that place seems to always be busy. It had a good vibe. The bread and butter was amazing. Good value for what you get. our server Sabrina was absolutely amazing, probably the best I ever had at a restaurant. She made sure our drinks were always topped off and brought extra ice. She deserves a raise. read more

Texas Roadhouse - Tenderloin with mashed potatoes - American Near Me - Gilbert, Arizona

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We went to this location on a Sunday at 5pm (Crazy, I know) but we were seated in less than half the time quoted if we sat in the bar. I usually don't like sitting at the bar, but we were hungry. WOW I was wrong, the service was so good and fast! Probably faster than any other time we've dined at Texas Roadhouse. The food was also particularly great at this location! read more

Texas Roadhouse - Ribeye with grilled shrimp and loaded baked potato! Phenomenal. - American Near Me - Gilbert, Arizona

Sad to find out that they cook the majority of their food in soy oil, we asked for a different option as butter,or even normal oil but they say NO they don't use it they don't have it, even though the salad dressings are made with soy. So we are force to look for different restaurants to go on weekends. read more