The food was delicious. I have been going here since I was a kid & have always loved the place. The service was great; My waitress was attentive and friendly. The ambiance of the restaurant has always stood out to me compared to its competitors. My ribeye was well done, juicy, and satisfying to eat. The loaded steak fries were great. And the seasoned rice was nice, however there was a touch too much salt on the rice for my liking. read more

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Ordered BBQ Rib dinner, full slab dinner. Ordered extra rolls and cinnamon butter. When we picked up, they refused extra rolls and butter, even with offer to pay. She said if we didn't put on order, we cant have. It was on order. Ribs were dry. Threw away most. Baked potato rubbery and overrated. Only thing good was bread. So $30 for 2 rolls and butter?? Called and receptionist was very rude. VERY RUDE. Talked to supervisor. That was like talking to v the wall. Blah blah blah..she couldn't care less. Asked her who was chain of command above her. She said no one. If you file a complaint, it goes back to store management. So she said there is no place to complain to. There is no respect for we that pay their wages. I will not return. Many will not and eventually the doors will close. read more

This spot is always busy. I suggest adding your name to the "waitlist" online. It gives you an idea of how long the wait is. Every time I do this, I don't wait longer than 5 mins. In regard to the food, you can't go wrong with their steaks. It is always cooked to my preference. We try not to fill up on the bread and cinnamon butter but how can you not? It's delicious especially when it's freshly baked. read more

Texas Roadhouse - Bread with cinnamon butter - Steakhouses Near Me - Madison Heights, Michigan

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So I have a question... our entire table consisting of six people ordered meals it took forever to get and all of our food was cold and not to mention it was pretty much on the rare side, which I asked it to be medium. The manager said she would "throw it back on the grill" When I said I'm sorry isn't that a violation of health code? I've already cut into it with my fork and knife (which I used to eat my salad and a bite of potato) she said No and took the steak brought it back after 2 mins and it looked like they added oil on top and it still was not much warmer! So my question to anyone out there do you find it gross that she took my steak that I cut into took one bite of and then had me put that steak on a plate using that fork that I use to throw it back on the grill which I am certain is the grill that they're cooking everybody else's food on . read more

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You can never argue about the food and the value of it since both are great, but trying to bring a group larger than 7 is a big problem. Since they don't open until after 3 and no reservations, you have to get on the call ahead waiting list. They force you to use their app or website but for parties over 7 have to call the restaurant. I waited on hold before I had to hang up to go into a store. I got there an hour before to get on waiting list and told it would be at least 2 hour wait. So I broke up my group of 15 into 2 groups. When we did get setted we were no where near each other. Other places with a no reservations policy does let you call the day before if you have a large group. Our service was top notch even with the place packed, which made it a little too loud. Even brought a refills of pop when she brought the table the drinks. The steak was perfect and even the next day reheating. The rolls were their addictive as usual. My loaded baked sweet potato was worth the calories. Will not be back with my dinning out Meetup group, but might meet some friends in a small group there. Good food, table service, and easy to get to. read more

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MMMMMMMMM! The food is SO good! I love the bread rolls, they're amazing, totally recommend! And their steak bites are amazing, I love them lots! And their burgers are AMAZINGGGGG!!! I also do quite enjoy their applesauce, DELICIOUS! Ten out of ten, would recommend! (Tastes better in Texas though.) read more

Dinner with a coworker. Co worker says outstanding! 8 oz New York strip. I had a 16oz sirloin, excellent. Service was great. Drinks were great. Busy but well ran restaurant. read more

Texas Roadhouse - 16oz sirloin - Steakhouses Near Me - Madison Heights, Michigan

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When we came in, MH EMS was taking a customer out on a gurney. I'd like to thank the staff members who held the door open for the paramedics--I grew up in a first responder family and so can appreciate the kindness, attentiveness, and support. Despite the jarred staff, our drinks and food came out quickly. Our waitress, Katy, came around often, made suggestions, and was quick and polite. The manager came around too and asked how our food and the service was. I've been to a couple different Texas Roadhouses and I'm pretty sure this is standard as this scenario happens every time I'm there, but this manager really took time at our table and made sure we were satisfied. My steak was overcooked pretty severely but I'm not one to complain about that, better overcooked than undercooked. Place was clean, busy, and loud. I went to Texas Roadhouse for my 21st birthday and keep coming back for the good food and good experiences. read more

Goss incompetence. I tried to place an order for pickup. I started on their website and I could not complete the order with a payment despite trying several methods. I then tried the app with the same result. I called the location to see if they could take my payment over the phone and no one picked up after it rang more than ten times. I will not waste my time with this restaurant again. If the chain wants to salvage this, it can contact me with (1) an explanation; and (2) a confirmation that the entire magagment team at this location has been terminated. They may not be responsible for the website or the app, but there is no excuse whatsoever for not answer the phone. read more

Ric in catering A+++++++++++++ We placed a last minute order for large pans of sides for our Thanksgiving meal. Ric was SO FAST SO RESPONSIVE SO KIND and followed up with me with a "your order is ready, come on in" email in less than 24 hours. To be honest, with customer service experiences in Metro Detroit these days, we thought the worst when we emailed with our request. But WOW Ric really surprised us and showed us that this TXRH is #1!!!!!! Thank you, and Happy Thanksgiving Ric and the TXRH BOH prep team!!!!!!!!! read more

This time better: Food , Service, even got free refills and peanuts w/o asking! Server Kristin was very good! Steak was perfect! Mashed potatoes always good and rolls too! read more

Texas Roadhouse - My steak, mashed potatoes and mixed vegetables all cooked perfect! - Steakhouses Near Me - Madison Heights, Michigan

Food was awesome, I had steak that was seasoned and cooked to perfection. It was a bit loud but I enjoyed myself. The waitress was nice and very attentive. Bring ya wallet because good food isn't cheap at all. read more

Texas Roadhouse - Steak was perfect. 18 oz ribeye. - Steakhouses Near Me - Madison Heights, Michigan

Stopped in for dinner on busy a Friday night. We did not put our selves on the wait list so we were prepared to be patient. We were sat in about 15 minutes so not bad at all. Our server was very nice, checked in on us often. This was nice as it did take the food quite a while to get to us once ordered. I had the portobello mushroom chicken with loadedbaked potato. It took quite a while to get this dish. Flavors were good in the chicken, potato was a bit dry and over cooked. What i find interesting is we ordered to Margaritas. We were given option of blended or in rocks. We both had them on the rocks and were charged extra $1 each for that. If you charge to not blend a margarita please disclose that and not just slide it in the bill. Why would you charge me to do less work anyway?? strange.. read more

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Asked for medium rare but one side of my steak was raw! Came all the way from Texas and it was my first day so I was very disappointed read more

Texas Roadhouse - Right side is raw on Filet Medallions* and Seasoned Rice was not seasoned to my liking! Not worth 35 dollars - Steakhouses Near Me - Madison Heights, Michigan

Marcus was an outstanding waiter. He was attentive to our every need, and we never felt that he was in a rush to wait on another table. His caring manner made my birthday celebration perfect. The manager also went out of his way to see that my birthday was a special day there at Texas Roadhouse. read more

I got to choose my own chicken out of the case They boiled it at the table. Dave had attitude when we asked to be seated as close to the bathroom as possible! The ambience is fantastic. Screaming children were given I pads. read more

Texas Roadhouse - Choose your chicken - Steakhouses Near Me - Madison Heights, Michigan

This review is not for the food because I could never leave a review for that amazing bread. I walked into this establishment at 9:15 when they close at 11pm. The hostess, Bria, informed me that she could not seat us or add us to the waitlist because the wait time was longer than when they closed. I did not quite understand that considering we were in the restaurant well before closing time. So was the wait time 1 hour and 45 minutes? So I explained to her that I'd never been to an establishment that denied guests that were inside the building well before closing. Although we left and found another restaurant, I went on their website to be added to their wait list. Where it stated 30-40 minute waitlist. I will upload pic to confirm. I don't want to be one of those to complain but I do not like to be mistreated or lied to. Give me the wait time and allow me to state that I will not wait that long. read more

Texas Roadhouse - Denied seating us or adding us to the wait list by Bria because wait time was past 11pm. Photo denies her claim. - Steakhouses Near Me - Madison Heights, Michigan

I came on a very busy Friday night. We was able to put our name on a list online so we didn't have to wait long. The restaurant was clean for a busy night. My steak was cooked to perfection green beans were very well seasoned. The bread rolls was amazing. Our waiter was very friendly and kept a smile on our faces. read more

Texas Roadhouse - Smothered Chicken Green Beans Loaded Mashed Potatoes - Steakhouses Near Me - Madison Heights, Michigan

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Severely disappointed tonight. Server Zanae was just bad. Asked for water with lemon got just water had to ask again for the lemon. Ordered the filet bites with peppercorn sauce sauce and paid extra for Mac and cheese. When delivered no peppercorn sauce sauce and no Mac and cheese. My husband ordered an 8 oz NYStrip. He got a hunk of meat that looked nothing like a NY Strip. Sent it back and the server returned with the plate saying this is what is supposed to to be. Anyone ever seen a NY Strop with no tail and looking like a chunk of round steak? NY Strip is suppose to have the fat along the edges That is part of the flavor. Server and mgr said the restaurant takea a 16 pz and cuta it in half. I feel sorry for the customer that gets the bottom half. My husband was starved by this point do ate part of The steak. I asked for the mgr who afree listening to what I said about the service and food said the server informed him of he situation but said the customer did nit need a mgr when we first sent it back. That never happened! When Josh arrived he said he did not see the original steak only what was left and there was nothing he would do. We said we would go to the competion down the road he said then go. Not the restaurant we have been to before. I said I would contact corporate office he offered to give me the number. Obviously he thinks corporate won't go anything. Go to Longhorn down the street. they will treat you better and value your patronage . read more

Listen, it's a big chain dinner factory. The warmed bread is great, beers are tall, and crowd is loud. Our kids liked the birthday song, the fun atmosphere and the kids burgers. But - the bathroom was a serious disaster, food was a bit slow, and the whole place wasn't the cleanest. I think you do get what you pay for here, and it doesn't break the bank. read more

Awesome service yesterday! My salad and drink were the highlights! The seating not too much! Cramming large parties in the back by the bathroom with large traffic and not enough room to get by was a NO! read more

Texas Roadhouse - House Salad - Steakhouses Near Me - Madison Heights, Michigan

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Sever was great food not so much. Potatoes cold and dry beef tip seemed like they were old. Dinning room floor disgusting dirty and greasy every the waitstaff having a hard time walking to serve customers. Men's rest room i have been in cleaner out houses sink not draining full of water no hand soap and floor was disgusting. I WILL NOT RETURN hope the place gets cleaned up it was at one time a nice place to dining read more

Everything that came to the table was dirty the silverware, the cups, the plates. Food came to the table almost cold spoke to a manager and her solution to this was to have someone turn up the heat lamps not maybe possibly have the waitress get the food when it's up and not leave it sitting in the window for 15 minutes. Food stuck inside the cup, "did it come to the table like that" like are you accusing me of sticking food to the inside of the cup?? Overall service was horrible will not patronize this establishment again. read more

I walked in the door there were five young ladies at the booth they're all on the internet not addressing me and my other two guests we waited there for about 5 minutes and I said excuse me and then they took my name and escorted me to my table placed an order two of the orders came out incorrect I'm very disappointed when they went to recoup my state or the second time it still came out incorrect it just was a horrible experience for that to be my second time coming there I'm even more pissed because I sat there and watched two of my guests eat and then my food came out when they were done but I still had to pay for it wow I won't go there again I recommend others not to . Took 10.00 off my team unacceptable read more

Fire Gabby. When I was there, she had an attitude the entire time, provided nothing above mediocre service, and constantly avoided us.

BEST FOOD, best fresh bread for free to takeout and soooo soft! The service from all waiters is incredible, and i love how some of the servers have the shirt "i love my job!" written on the back. The ambiance is amazing and this is my favorite restaurant ever, my family and friends enjoy texas roadhouse whenever we go. read more

This place just amazes me. No matter when you go, no matter what day, this place is always always busy. Call ahead is the bonus, you will always get seated fairly quickly. The food is always on top of his game, definitely the right price for the quality you receive. It isn't a fancy steak place but it is a steak place and you can definitely always get a good sirloin served with a smile, and have fun and be as loud as you want to be. Drinks run free and easy, and nobody beats their roles and honey butter. read more

I ordered rolls, cinnamon butter, and jr chicken crispers for mobile pick up. I recieve 3 little chicken nuggets, no ranch that was ordered, no drink and no cinnamon butter. I just wouldn't order online because I suppose it's too difficult for the workers to give the customers what they ordered and payed for. read more

Had a really great time before the game. Makeeba is a phenomenal server, overly accommodating and really made our experience great.

Our server, Rajanae was awesome! Brought refills before we could ask, was exceptionally attentive and friendly and returned to check on us, just the right amount of times. We're usually hesitant to go to steakhouses because it's very common to get a steak that's under seasoned and over/undercooked. We both ordered Ribeye and they were perfection. Exceptionally flavorful and cooked perfectly. Will definitely be back. read more

Went to use the bathroom, it's worse then a Porta toilet this is horrible, waitstaff was amazon, just afraid to use the bathroom read more

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My husband and I came in tonight for a late night dinner date. I'll start off with the food. My order: 11 oz steak cooked medium well. W/ loaded mashed potatoes My husbands order: 16oz steak medium rare w/ chili no onions. When the plates came, his steak was between medium and medium rare. Chili came with onions. My steak was well done. The waitress took it back to get redone, the second time it came it was beyond well done. It was like pure leather/charcoal. Now the service: waitress was fantastic. She kept apologizing, took my plate back and then made sure I got extra potatoes. The second time around she just asked her manager to remove it from the bill because we had already been waiting a good minute and she didn't want us to wait any longer. She took the order off the bill, gave us fresh bread and containers to go. Our original bill was just over $70. 20% of $70 would have been $14. After she got the new bill it came to $46. We gave her a $20 tip and told her to have a good night. We weren't going to fault her because she tried. It wasn't her fault. She said the cook was in a bad mood and caught an attitude when she brought the steak back the first time Overall the food wasn't the best it could have been but the service was a 5/5. But food was a 2/5. read more

Food cold Service was good Ambiance was okay floors dirty Was not one of the better time there read more

Food was great, no wait to be seated, everyone was friendly, and wow was our server great. Marcus was just absolutely great. I would come back just because of him. read more

Thanks for the amazing service, Kevin! We had a great time, Kevin was amazing and the best server I've had in a long time.

My son ordered his porterhouse well done, absolutely no red and I ordered medium ribeye, little pink! Hadn't been here in a while because of son's work schedule. He ordered cola! Had not 1 refill, not 1! Waiter Alex brought food out, son's steak was running blood, mine was completely done, no pink no where! Had to be recooked reordered waste of our time! Can't eat enough rolls or tap your toe enough while someone redoes your order. Same old crowded places which we had come to love! Who dropped the ball! We won't ever know won't be back for 2nd chance! Reflected in tip cause I'm a very good tipper but not for bad service! Not one refill of son's drink! Very disappointed in your service today!' You deserve 0 stars well maybe 1 the lady who seated us was on point even the manager I spoke to only tended to upset me more! She didn't even get it! She thought I was upset about some cold salty green beans and baked potato no little lady the whole experience was horrible!TEXAS ROADHOUSE! read more

Texas Roadhouse - Porterhouse steak green beans - Steakhouses Near Me - Madison Heights, Michigan

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Today marks the last time I will be going to this restaurant after going there for 10+ years. Over the last few years the quality of service and the food has plummeted completely. Today my experience was the final straw. First we got there and were seated by a hostess she was pleasant. Then we sat there for 20+ minutes for a waitress to come take our drink orders. We ordered our drinks and put in an appetizer for a blooming onion usually our favorite. The waitress comes to our table with our drinks and then proceeds to spill them all over our legs table and floor. She went to go get us new drinks and only received one of the remaining two drinks we ordered (the third never came). We finally get our blooming onion after 25 minutes and start to eat it we got a few bites in to realize that more than half of it was entirely raw, batter flour and raw onion. I pointed it out to the waitress and she said would you like a new one or just be comped. I chose comp. Then our starters came out for our meal my chili was cold not even lukewarm. We receive our meal and my steak which I ordered medium rare came out very over cooked and dry. We finished what we could stomach and asked for the bill. When we received the bill our blooming onion was not on there but an entirely different appetizer that we didn't order which was more expensive was on there. I asked the server to remove it and said oh yea they added that on there for some reason? What?!?! That added almost $15 more to the bill I'm glad I caught it. We received our expensive bill for just two people for terrible service and undercooked and overcooked food and it was still astronomical. Needless to say I will never be returning to this restaurant and I would highly recommend you dont either. read more

Placed a pickup order and additional side items that I paid for were left out. I called the restaurant was placed on hold for 31:29 minutes waiting for the To-Go Manager, who never picked up. So, I had to call from another phone, the manager, Kaylee, then picks up. I was placed on hold again for another 7 minutes while she figured out how to process the refund. After tasting the food, it was horrible. I literally wasted $45.02 and gas/time with Texas Roadhouse. read more

The service was GREAT!!! Never an empty glass and table was constantly cleared. The only negative was the food was VERY salty so keep that in mind when ordering. Appetizers not worth price... read more

First time at Texas Roadhouse, 10/10. Rolls were always served hot and service was excellent. I can't wait to dine again read more

Texas Roadhouse - Rolls - Steakhouses Near Me - Madison Heights, Michigan