We visited with a party of 25, and unfortunately, the seating process got off to a rough start. They initially tried to split our group across three tables, which wasn't practical. The host seemed overwhelmed and called the first half of our group in, but they were left standing in the middle of the restaurant, unsure where to go. They were then directed to two tables that weren't large enough to accommodate them. Keep in mind, our group consisted of basketball players and their parents, so we needed adequate seating. After some rearranging, we were finally able to sit comfortably. My table's server was friendly, attentive, and provided great service. Unfortunately, my son's table had a very different experience. Their server rarely checked on them, and they had a difficult time getting refills and assistance. Overall, it seemed like the staff may have been stretched too thin, or some servers weren't prepared for the fast-paced environment. With better organization and more consistent service, the experience could have been much better. read more

First, let me start by saying that we love Texas Roadhouse and it's kind of a standard stop on special occasions. We don't generally go much though because it can get expensive. Tonight we decided to go and we kind of expected it to be a little slow and more relaxed than the weekend bustle. We got seated right away which was nice, however it was pretty disappointing from here on out. First, we didn't get waited on for almost 10 minutes. No drink orders or acknowledgement of any kind. There was a couple behind us and the waitress stood there talking to them the entire time. Finally the waiter came and got our drink order. The couple behind us left and the waitress pretty much sat with another customer, occasionally bussing a table, then right back to his booth. Our guy came back and took our order. We waited probably another 25-30 minutes with zero sign of our waiter. No refills, no "sorry it's taking a while but we're getting it out shortly.", nothing. Meanwhile the restaurant is pretty cleared out by then. Food comes and my wife's potato is wrong, but since we have to be at work the next day we didn't say anything. The food is pretty solid as always. Nothing bad really to say there, but that was the last time we'd seen our waiter. Another waiter brought me a refill. We wanted a to-go box so my wife wrapped what we wanted in the paper used for the rolls and took it up front and I asked one of the hostesses for a box, which seemed to annoy her greatly. I said thank you and she pretty much just huffed at me. Honestly, I kinda expect more from TR because I know they usually do so well and when they're hitting on all cylinders it's an amazing time. We go out of town to visit TR, based on things like "highest rated" or to visit the very first Texas Roadhouse. read more

What can I say, I always enjoy Texas Roadhouse (TR). I'm from Hawaii so I try to make it a priority to eat at TR whenever I travel to the continent. This location was able to accommodate our party of 11 after a mix up of getting on their waitlist. Service was good, food was great, as always, and prices are always fair. Everything in Hawaii is outrageously overpriced so the pricing on the continent is always a nice surprise. read more

I had an overalls great experience at Texas Roadhouse. When I pulled into the parking lot, I thought our wait time would be long, but I was mistaken. We were seated pretty quickly. Our server cam right over and introduced herself and took our orders. The placed was packed, but the restaurant was clean and so were the bathrooms. Cesar salad -standard, but the dressing lacked that true Caesar taste. Steak, shrimp and baked potato- my first steak came out well done. I let the server know and it was replaced with no issues. It was perfect! They even sent out another baked potato. My load baked potato was delicious. I just wish my cheese was melted. The shrimp were perfect as well. Now the star of the show was my strawberry banana margarita with a side shot of patron. Can't beat $8.50! Also, the rolls were hot and fresh. They also give you a complimentary bag of peanuts. Can't wait to return! read more

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Absolutely awful experience. Our waitress, Sarah H., told us she was a new hire, and it definitely showed. My mom ordered a margarita, and when my dad politely answered "No, thank you" to an upsell question, Sarah immediately rolled her eyes and shot him multiple dirty looks. It was like a switch flipped. For the rest of the night, she acted annoyed that we even existed. Food and drinks were basically tossed onto the table with zero friendliness or professionalism. The attitude was unbelievable. If this is how Texas Roadhouse is training new employees, they seriously need to rethink their standards. We came in expecting a fun family dinner and instead got some of the worst service we've ever experienced. Sarah's behavior turned what should have been a pleasant meal into a frustrating and uncomfortable night. Won't be returning anytime soon. If you get that b*tch as your server, LEAVE IMMEDIATELY!!!!!!!! read more

This place was picked out by one of my alumni as the spot for our summer meeting, it was packed! But very efficient! Our waitress was really on top of it! The food was savory and delicious! The bread and butter starter is so good! I had a strawberry lime spritz that was very refreshing especially in this heat! My steak was cooked just how I asked, and I enjoyed my sides! Great experience! Check them out if you are in the area! read more

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They were busy even when we got here @ 3:45. The wait wasn't bad & the service & food was fabulous tonight. The server kept fresh bread coming & our drinks never ran out. The steak was cooked to perfection & we just enjoyed ourselves! read more

We got right in, the place was pretty but we got a nice two seat table which made it a cozy meal, and I liked it. The waitress we were assigned did allow us to sit with drinks empty for a while and I went to seek out my own to go boxes when I hadn't seen her for a while. The place was pretty busy so I understood but it wasn't ideal. The food was good and who doesn't like the rolls!?!? read more

Texas Roadhouse - New York strip and baked potato - Steakhouses Near Me - Avon, Indiana

When you place a "to go" order and pull up at curbside and text that you're there, you expect that they will come bring your food out. Multiple cars were sitting there for 10 minutes and not one person came out. I finally went inside to collect my cold food. read more

My friend and I come here from time to time and I can't say I enjoy this place. This particular location has a serious fly/gnat problem, it's horrible. The steak to me is not good either. The bread and butter are pretty ok and so is the shrimp appetizer, but I'm sure there were flies on it before I received it. Come here for yourself if you don't believe me. The location in Westfield- I didn't see any flies at all. read more

Another delicious meal at Texas Roadhouse. All there restaurants are consistently good. This place had you take bags of peanuts when you enter or leave. Tried their blooming onion. It was good but not something would order again. read more

You simply can't go wrong with Texas Roadhouse. The rolls? Fantastic. The green beans? THE BEST GREEN BEANS IVE EVER HAD. The ribeye steak? Very very good but I think you can cook the same level of steak at home for cheaper. Still worth it for a night out. read more

Texas Roadhouse - Ft. Worth Ribeye* - Steakhouses Near Me - Avon, Indiana

I like this location for ordering online and picking up. There is a separate door in the back for to-go orders. The food is always good and they give you plenty of rolls and butter- which I appreciate! The place could use a deep cleaning and a parking lot refresh is the reason for four stars. read more

If you're looking to eat good but not break the bank- look no further! This is a staple for me & my daughter. Service was great but those 2-tops HAVE TO GO!!! It felt like people were knocking into us the whole time and I get it, it was Sunday so of course it was packed. But the way the restaurant is laid out is like they threw the 2-top tables in last minute. When I made the online "waitlist" submission, I should have said 3 people. Anywho, I'll be back soon I'm sure and I'll be doing just that! read more

Texas Roadhouse - Grilled Salmon Salad - Steakhouses Near Me - Avon, Indiana

Highly unprofessional to-go service. 'Server' makes inappropriate comments about nearby customers, tinkers with orders, and is a generally rude person! Service also takes awhile. If not ignored directly by employees, you will be treated poorly and run the risk of a screwed up order. I saw all of this go down right before my eyes. (Jazmyne) read more

It was good nothing special. The Caesar has change I haven't been in over a year. And felt a little rushed. The dirty soda was good . read more

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If you would like to place a Togo order over the phone you're better off driving to the actual store and placing your order inside and waiting for it to be done. I've been waiting for my Togo order to be taken for over 10 minutes now on hold listening to the terrible song about Texas Roadhouse on repeat. This experience doesnt change from past experiences either. Always whenever I call to place a Togo order this happens. All I can say is I love the rolls this company offers but this locations management needs to tighten up with the phone orders because not everyone has access to an app or a phone with that. I have an iPhone and actually have the app. I ordered with the app and I'm still on hold. It's amazing. The only reason I called is because my wife is old school about ordering things to make sure they got the order and the computer didn't mess up which is fine. I get it. Answer the Togo order phone for crying out loud. This is honestly worth a no star review considering the uncleanliness of half of the restaurant near the bathrooms being unusable and almost everywhere else because of the stench from the bathrooms. Good luck management. You guys need an overhaul. read more

Texas Roadhouse - My wife is picking the order up I placed on the app. I might just see how long you'll keep me on hold - Steakhouses Near Me - Avon, Indiana

Do you ever go to a chain restaurant expecting the worst--but get the best? I am just floored almost beyond words. Almost. I supported a friend's grandchild's fundraiser. I merely donated because I don't frequent Texas Roadhouse. So I was surprised when my friend brought a gift card. I was thinking to myself, "How will I ever spend this?". Well, today actually presented itself as I needed to pick up items at Best Buy and drop off FedEx envelopes at Office Depot. It was a 30 minute wait, which I was pretty much ready to anywhere but there. But to my surprise, my normally impatient husband plead that we just wait it out. We were pretty tired, so just sitting and watching the people almost seemed better that going back into the wind and cold. The place was packed as usual. Elbow to elbow room till we finally were seated. Our server, Allison came to our table and greeted us warmly and was happy--which if you saw how busy and jam packed it was--you just wouldn't, couldn't expect anything extraordinary. But Allison suggested drinks--like I'm sure she was supposed to do. But her mood--was welcoming! The menu did not have prices for alcohol. We were interested in the wine offerings and did not want sticker shock so we inquired what the prices of the two Cabernets they offered. We expected pushback from our server--but she didn't! She asked and reported back with a smile. We ordered a bottle, prime rib 16oz each. I knew deep down I couldn't eat it all and that a take away bag would be necessary. But I was starving by that time--no breakfast or lunch. We were blown away by what we were served, promptly, mind you, even before our salads! Any other time we would have complained--but our food came out and we were just dumbfounded at the size of the prime rib and stunned it was cooked perfectly to order. The veggies were over cooked, but that paled in comparison to the service and the food. We ate like kings!! We felt compelled to ask for Allison's manager to brag on her. She was excellent!!! If you are blessed to have her as your server, tip her well! She does her job very well, and you will have a surprisingly wonderful meal! I love it when a chain shocks me! read more

Texas Roadhouse - 16oz prime rib! Perfection! - Steakhouses Near Me - Avon, Indiana

1 - our server, Tierra, was GREAT, even tho it was only her 2nd day! Personable, professional & polite, she seemed to care about her customers! 2 - food was only mediocre this time. The salad wasn't as fresh as it has been in the past, AND it was pretty skimpy--with very little lettuce but a whole lot of eggs (more than too much) made me feel like I was eating egg salad. 3 - the catfish I ordered was tasty but only warm, not steaming hot like usually served. 4 - the baked potato was perfect! 5 - my dining companion ordered pulled pork & the serving size was huge (YAY!) & she said it was good. However... 6 - there was a BONE in the pulled pork which was the size of a 50-cent piece on which my dining companion could have broken her tooth. When it was mentioned to the manager, THERE WAS NO APOLOGY AT ALL; all she said was "I'll mention it to them in the back". We definitely got the impression that she did not care! 7 - as always, it was pretty noisy! But, since we know it's always going to be like that, even at 4:00 on a Saturday afternoon, not a complaint, just a reminder that you really can't have a normal conversation with someone who can't hear very well! read more

Typically this place has good food and I praise Texas Roadhouse for having a great steak at an amazing price BUT their quality at this place has gone down. Last 4 times my ribeye has been over cooked it has a metallic and gritty texture. Best way to describe it would be like I'm eating liver. Leaving I feel nauseous. The veggies are mushy and taste like alfalfa, rolls seem to be tougher, not as fluffy and soft as other establishments. Service has always been great and the establishment looks clean. I think I'll be driving further away to a different establishment for a steak. read more

All in all, I've said it before n I'll say it again! Great spot! Amazing Staff! :) everything is consistent in every location we've been to, today we it wasn't as packed with made it a lot more enjoyable I think! read more

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Just had lunch there today. Service was good. I have the road kill and it was so salty my husband ate half and he could not eat anymore and he loves salt. I sent mine back did not get it till all my party was done and ready to go. The just sen out the burger not new potato. So I took my cold potato home with me. I work in restaurant. My manager would have gone to check why they sent something back and they would have sent fresh side with main course that was prepared wrong. Very disappointing. read more

For Christmas, we received a ridiculous amount of Texas Roadhouse gift cards. Texas Roadhouse had a Christmas promo for $500 spent on gift cards you'd receive a "Skip the Line pass" to the front of the line with no waiting. So our family did this for Christmas gifts. We arrived on Thursday at 4:00 and the restaurant already had a waitlist. Take advantage of the Texas Roadhouse app to get on the waitlist as reservations are not accepted. They open at 3:00p Mon - Thurs, so folks had been rolling in for an hour. We thought we might miss the large crowd, which obviously didn't happen. If you've never been to this family-friendly restaurant, keep in mind that it is very busy with a bustling atmosphere and extremely loud. The servers gather and shout the birthday celebration at the top of their lungs. The positives are that the food is good, with a diverse menu and good service. Tonight, the staff was working as a finely tuned machine. Our server didn't miss a beat, was attentive, thoughtful, and friendly. Our appetizer, chili, and entrées arrived hot and timely. Several bussers were continually walking the aisles, removing used dishes, which is always worthy of an extra star. My husband ordered the tender 2-piece grilled pork chop dinner served with 2 sides. His option was a baked potato and a cup of chili. He was very satisfied with his entree and sides. I ordered the smothered chicken covered with grilled onions and mushrooms topped with brown gravy. It was tender as well and flavorful. We both would order again. They have 13 entrees on the Early Dine menu with special prices Mon - Thurs from 3:00 - 5:00. You'll find a kids' menu as well. Texas Roadhouse is a chain, and you'll find them in Indiana and other states. read more

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My husband is very ill, but to get him out, I suggested a good steak at the place we have been to many times over 8 years. But, that has come to an end! The hostess never smiled and was disgusted to even be there. Then our waitress did smile but never came back to the table after food delivered. Food was just blah. French fries are cooked in grease not compatible with good tasting. There are too many places to eat around this area and is it really too much to ask to be treated well? Guess so at Texas Roadhouse in Avon, Indiana. Keep driving past!! read more

Texas Roadhouse - Steakhouses Near Me - Avon, Indiana

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We are frequent customers at Texas Roadhouse. Generally receiving really great customer service and even better food. However, August 28th at 8:30pm-ish, we received less than normal and acceptable service. Our waiter was a lovely individual, but was not available when the food was dropped. Typically this is when we would let someone know if our steak temps were to prepared to our preference. It was a dinner service so I gave grace and did not take this unfortunate circumstance out on them. That being said, I got up with the steak on a plate and took it to the kitchen. 3 employees walked by me and 2 front desk employees stood there with no other customers until finally being greeted by someone trying to figure out what was the issue. It took an additional 25 minutes to have the refired steak to dropped at the table. By then the group was already finished or taking their final bites. It was delivered by the manager a woman in green. She was not eager to be helpful. The steak, as you can see, didn't come out to the preferred temp. And the manager refused to comp the steak entirely or make any gesture for the second delay of getting to eat because "there had been steak consumed." Which to be clear was a bite from a 6oz steak. We will be adjusting our location preferences after this meal. read more

The food was good as usual but the service! I kind of wish we would have just stayed home. We had to ask for rolls after we got our drinks. The server dumped a drink all over my daughter's friend. She apologized but didn't help clean anything up. Not the girl, the floor or the chair. Then when she apologized she pet her on the head!? It was weird. We didn't get refills until I asked for a drink to go since she brought us to go boxes before she asked if we needed anything else to drink. The service here is iffy at best. For a Friday night they should have their best servers or at least hire ones that are good. This is our favorite place to eat but we are looking into other steakhouses with better service! read more

Food was absolutely perfect. Sat at the bar and service was super fantastic. (Makala) Restaurant was clean and bathrooms as well! read more

Texas Roadhouse in Avon remains a steadfast favorite for our family, and for good reason. It's genuinely difficult to find a steak that rivals theirs, even at significantly higher price points. I've had steaks costing three times as much that simply don't compare to the quality and flavor you get here. Beyond the steak, I'm a big fan of their side salad and, when I'm feeling indulgent, the onion blossom - extra crispy, of course! I can also heartily recommend their pulled pork, a full rack of ribs, the beef tips, and even the pork chops; they consistently deliver on taste and value. My only minor complaint would be the occasional tendency to seat people at tables instead of booths when booths are available , unless it's particularly busy or the customer specifically requests a table. However, the service is generally very good, and the restrooms are usually kept in decent condition. Overall, a consistently excellent experience that keeps us coming back. I would absolutely love on an off note to stop with the screaming birthday song. read more

Wow! In complete awe with how amazing everything was for dinner tonight. My server took such good care of us! She was so knowledgeable, fast and friendly, despite having so much to do. The highlight of the meal for me was the two cherries in my drink! Thank you Texas Roadhouse. read more

My boys and I went there for dinner on a Thursday night. Our server Kendall, was on top of it! My oldest ran through water like he was dehydrated, but she kept the glasses coming. We never waited for anything, she was superb! I hope to have her again as our server! The food was also terrific, hot, and seasoned perfectly! read more

Our family of 6 dine at the Avon location at least once a week and have been for many many years. We even have our favorite servers there. After our experience tonight we will no longer be dining with you in Avon or any other location. To the male server we had tonight, you are NOT cut out for customer service. read more

a dozen rolls and a loaded sweet potato . i placed the order over the phone. it was ready when i arrived. they had me check my order when i arrived and sign a sheet stating it was correct (i get it) it was mother's day so i expected it to be crazy and a long wait quite the opposite. read more

Texas Roadhouse - Steakhouses Near Me - Avon, Indiana

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I hesitantly went back to the Roadhouse on a Friday night as that os the only day my daughter can go out. we also had a 50.00 gift card to use up. We knew we needed to get there as soon as possible to best the rush of customers. We got there right at 5 pm and there was a 15 min. wait. We were seated and ended up having a great waiter. He was excellent. we started with an appetizer of the Rattlesnake bites. These are unique and tasted great. They combine cheese with jalapeños and are batter dipped and fried and taste amazing. I ordered a 16 oz sirloin medium and chose the house salad and backed sweet potato. I like the salad as they will bring that out before the meal so its like a second appetizer. The salad is pretty substantial and has a lot to offer with numerous toppings. The steak was huge albeit i went for 16 oz to have leftovers. This steak is a great deal as the whole meal is 19.99 and with that steak you can get a second meal out of the leftovers. Steak was cooked as I ordered and tasted great. I had to take the whole sweet potatoes home as leftovers as i was already full from the salad and rolls and half the steak. We ended up having a great visit this time read more

Texas Roadhouse - rolls - Steakhouses Near Me - Avon, Indiana

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We have gone for ages. We used to have our names above the bar on placards above the bar, that's how long we have gone. We used to go twice a week, then once a week then once a month. We havent been in months. Danielle and Jason have proven to be worn and horrible. We got sick of getting our salads and appetizers with our entrees. Management doesn't care. Jason walks around like the living dead, never a smile. The bar manager is sad and clearly not a socail lady. This place went down hill a while ago. We wrote reviews on Google but the owners had them removed. We spent many thousands of dollars here and always tipped over 20 percent. With our honest reviews being removed from Google I'ts hilarious, the management can't handle reality. We now gp to Longhorn wjere they have many other options other than fried shit. Bye forever. Cant handle honest reviews amd delete them then fix your sh*t. read more

Many rave about Texas Roadhouse, but it was alright. I got the country fried sirloin with mushrooms and onions, a Cesar salad and baked potato. The gravy looked wrinkly as if my plate had been sitting out and nothing felt fresh or hot. The mushrooms and onions were sitting in a bowl of oil and not hot. The servers were nice and quick with request for buffalo sauce. The table light was right in our face, quick to sit, but overall pleasant. read more

The food was very delicious as always. Our waitress was ok, however she was not as good as others that I've had here. The ambience was the same as usual. Country music was playing and this place is family friendly. This is one of my favorite restaurants. It must be other people's favorite too because it's always so busy!! read more

I've really tried to be understanding about their Carry Out Only process. This time I've had it. After talking to their manager Carly about it all she could say is that they are working on the issue and they hope by summer it's resolved. I did an online order at 4 for our dinner to be picked up at 7. I arrived at 6:50 pm. No one approached out car, I had to finally summon someone over to get some customer service. I asked at waitress about my order and she said she'd check. After 25 minutes of her not telling me what was going on and her completing other orders I asked to speak to the manager. She finally came out and at this point I had been there over 40 mins waiting. Carly, the manager, apologized but basically she said they are working on it. My food finally came out and luckily I checked the order because it was incorrect. All the boxes were messed up and the food looked like it has been thrown in the box. They forgot the mushrooms, corn, toppings for the sweet potato and the onions. Never again. Managment never tried to smooth it over with a small discount or a coupon for our next visit. Sorry was all they provided. I got home an hour later. I told the manager that their communication is horrible. If you know that you have a problem then I would hope you'd let me know so I'd know what to expect. A heads up on being behind in the kitchen is a courtesy. To have customers sit while staff passes you not saying anything is unnerving. Texas Roadhouse, do better. read more

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Horrible experience Party of 11- family arrived early, tried to get a table early. Despite having a sign saying to call ahead for seating, would not put us on the list until all parties arrived. Much time later, our party was down to 8, seated us in 2 different booths instead of a large table. Long process. Not great service. Food not cooked to order. Overall management and staff could care less Only bright spot was our server Ronel who was positive! Thanks Ronel for the service. We won't be back but thanks for making it suck less. read more

We ordered takeout tonight from here. It was terrible. Pick up time was 445pm, sat in parking lot till 5:15pm. Good was cold. From the pictures not cooked well. Packed like they just threw food into box. read more

Texas Roadhouse - Combo Appetizer. They had no potatoes skins. The pickles were soggy, the gator bites cold and boneless chicken chunks had 3 pieces. - Steakhouses Near Me - Avon, Indiana

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Went there 08/01/2025 for our granddaughter's birthday. We were a party of 9 and had to wait almost an hour for our table only to be seated in a cramped booth. We had one party member in a wheelchair. Waiter was slow, we wanted prime rib and was told they had a "little" left. When our food arrived, that was obvious. The prime rib had no juices or flavor. I asked for horseradish but never got it. Bathrooms were disgusting, overflowing trashcans, dirty sinks and mirrors, trash on floor. For almost $100 for just 2 of us, we could have had a better experience and better food going elsewhere. We won't be returning to this location. read more