Excellent burger!! I was told this may be the best burger in Buffalo and I agree. Hot, fresh,…read moredelicious- everything you could ask for. They also offer a variety of burger sauces, and a generous amount of fries!

*Actually went to the spot on Transit and it was very nice and clean. What you'd expect in east…read moreAmherst. Probably my second favorite smash burger (Buffalo Bros). BUT, this smash burger is much bigger than Buffalo bros. 4oz patties, didn't taste any onions with it, don't know if they make them traditionally. Best way I can describe the meal is it tastes like a well cooked smash burger you'd make at home, on a soft bun similar to Burger Kings, with fries similar to McDonald's. They do give you enough fries similar to five guys which is nice! This would be a sit down fast-food type of meal but think fresh. Definitely on the opposite end of the spectrum for burgers if you like ABV or grovers type burgers. But good. Will come again!

Very sweet and helpful people work here!!! Delicious food!!! Doesn't look like much on the outside…read morebut definitely recommend the chicken taco and fries!!

11:15pm we just landed at BUF and got our rental car. We were starving and nothing is open or…read morelooking good. Yelped and found Jim's Steakout - easy parking, super friendly employees, great food. My mother in law said the chicken taco was the best she's ever had. Loved our sandwiches and onion rings. Everything was hot and fresh. Thanks guys!

I'd only had shakes at Shake Shack in NYC and was concerned when I saw it was a smash burger. I'm…read morenot a fan of getting all the juices out of a burger. However, the burger was berry juicy. The amount of avocado wasn't worth it, but I loved that you could easily customize on the ordering station to add onion straws, remove the sauce, etc. Service was friendly tho all they have to do is hand you food due to the ordering system. I love the new service center. It's beautiful and even has an outdoor seating section and standing tables for those who want a break from sitting.

My first shake shack experience! Just a burger as I move to my new home in New York all the way…read morefrom Oregon. Great burger: lots of salt and fat; bun to meat ratio was perfect. The service was not personal and cold--you order through a machine and they call out your order. If you cut your ordering staff, why then, price a burger the same as a sit down restaurant.

First visit - simple order Beef on Weck and a bowl of Split Pea and Ham soup. Ambiance is a hoot…read more Total 50s, 60s vibe. Was greet nicely. Food took a bit longer than I expected. As there was only 7 people waiting. But it turned out they were ordering food for their businesses or similar because most orders were for 4-more sandwiches. Which explained the wait. Demographic was definitely us Senior citizens. Bathroom is tiny but clean. All in all a very pleasant experience. Any time I'm in the area I would definitely stop by again.

Great roast beef sandwich with gravy! Constant slicing for…read moresandwiches! Excellent fries an onion rings. A local favorite for!

My favorite late night halal spot . It's tucked in the corner of a gas station parking lot so it's…read morea little hard to find at first but amazing service they are always super friendly and food is always hot . Also offer a UB discount if you have your ID

The Chicken over rice. Enjoy the delightful taste of their white and spicy red sauce on top as…read morewell! Pairs well with a side of fries.

I am shocked at the reviews for this Shake Shack because my first in-restaurant experience was…read morephenomenal. I arrived with my son for dinner on a Tuesday night and was able to use a kiosk right away. The system was user-friendly but there wasn't an option to add extra bacon (for the extra bacon orderers out there). We grabbed a number to dine in and found our table. The dining room was clean, and all but one table was bussed, which is not bad by any restaurant's standards. Our food was brought to our table in probably 7 minutes. I ordered the double bacon cheeseburger with crispy onions and my son got the chicken sandwich with the herb mayo. For sides, we got the spicy fries and onion rings. I grabbed some napkins from the plentiful (and full) dispensers located near the shelves by the front counter. Wow. These were the best meals we'd each had in some time. My son said it was literally the best chicken sandwich he's ever eaten, enough to want to be the one to write the review in the feedback survey sent to me via text. A teenage boy wanting to write a food review should tell you something. And just look at my burger. Looking like the star it was. Basking in the sunlight during golden hour. Made perfectly and was as good as it looked, if not, better. It was juicy, and cooked perfectly. The little sleeve that my burger came in was not my favorite. It served its purpose but I may have preferred it being lightly wrapped in one of those foil lined papers. The sides were perfect as well. Crispy, fresh onion rings, that were nice thick slices of onion. The spicy fries were nice and crispy too, and weren't your standard cajun. The shakes for dessert were delicious and tasted like real ice cream. I can't speak highly enough about the service on our visit. The young lady, unprompted, refilled our drinks at least 2 or 3 times during our meal and even offered to refill our drinks before we left. We ordered our shakes to go, after our meal and she continued being attentive! When she saw we had another table number, she checked in on us and asked what we ordered so we weren't waiting too long. My only contention is the price. It is more expensive than fast food by a bit. However, in my opinion, Shake Shack shouldn't be judged alongside McDonald's but more Five Guys in the middle ground between fast food and casual sit-down. But that being said, based on this experience, Shake Shack beats any other burger chain, by a long shot.

Love a good burger, good smash burgers here. I am growing to love the whole kisok ordering, which…read moreis what they have here. They even give out promotions, I got a free fry for spending 15.00 via the kiosk, which was easy to do as there burgers average about that price. Three burgers (doubles) with the free fry was 40.00 bucks. The smash burgers are very good, cooked perfect with great seasoning. The bun to burger ratio is off, the burgers are way bigger than the buns! I did get a bunless burger. The service was great the ladies behind the counter were working there butts off with a smile. The fires were delicious, crispy and seaosned, I love a good crinkle fry!!

A fantastic landmark, always a stop on my short trips home!!! Nostalgic, and great food !!read more

Stopped in for my usual footlong with french fries splurged on some onion rings to share too. I…read morereally like how I can customize how I'd like my dog cooked I like some Char on mine and they were friendly and happy to oblige. My only complaint was my bun was on the stale side but that's okay because I never seem to eat the whole thing anyway!

Strolled into Lancaster location during Fall Fest 2026 and loved the vibe walking in. Bartenders…read morewere Pros, and that I recognized immediately. I sipped on an Oktoberfest ( recommended by bartender) and ordered a Bluegrass Burger ( Double Smash, America Cheese, Maple Bacon Jam and Garlic Aioli )from Brunch menu. And let me tell you ; It was the Best burger I ever consumed , melted in my mouth and I gave serious consideration to ordering another one. The people in the kitchen really give an A+ effort and I am here to give them their props. I will definitely be back for that Chicken Sandwich with Pimento Cheese and candied bacon . Two Thumbs Up.

Delicious burgers and fries, but man do you pay for it. Pretty much the same pricing as Five Guys…read more You will shell out between $20 and $30 for a burger and fries. The fries alone are almost $6. They are good, but woosh! This unfortunately will keep me from making return visits. This being said, they do offer a point system that eventually rewards you. The burgers are smash burger style and the patties melt with the cheese to create a really nice texture and flavor. Inside is clean and fresh and there are a couple small tables outside you can sit at. They also offer milkshakes and refills on drinks. Quality and food are good. Worth a stop? You decide.

While visiting Niagara Falls I knew I had to try poutine. I found out this location was nearby…read morewhere I was staying. When I walked in the walls were filled with pictures of the food and fun art. There was also music videos playing on a TV which was awesome to watch while I waited for my food to be ready. I ordered the Traditional Poutine and the Bacon Cheeseburger poutine. The cashier was so friendly and patient while I asked a few questions. Once it was ready it was HOT and overflowing. The traditional was really good. I personally would've liked less gravy, but I think most people would've loved how much they gave. As for the bacon cheeseburger, I felt like the beef could've been more seasoned, but the bacon and cheese covered fries hit the spot. Overall, I really enjoyed the food and it was so filling I couldn't even finish it all.

Definitely a lot of poutine options! Service was good and…read moreambiance was fast casual. If you're visiting Niagara Falls and craving a true Canadian comfort food experience, make a stop at Smoke's Poutinerie. The portions are generous, the fries are crispy, the cheese curds are fresh, and the rich gravy ties everything together perfectly. With so many creative topping combinations, there's something for everyone--even butter chicken poutine... we didn't try that ... they have something for the classic poutine lovers to adventurous foodies. The service was quick and friendly, making it an easy choice for a satisfying meal after exploring the Falls. Definitely worth a visit if you're looking for a delicious, filling bite!

Great people, great custard, but the food to price ratio is becoming hard to justify. We first…read morevisited in 2022 and had a great experience...although the prices already felt a little high for a stand type of place. This recent experience with the food was a little less great and the prices are obviously going to be even higher nowadays. I ordered the same thing I got last time because I really enjoyed it...the fish sandwich. Matt opted for a Sahlen's Italian sausage with onions and peppers. No fries or drink for either of us, but we did get a pint of the Perry's peanut butter swirl in vanilla because we haven't seen it at the grocery store. The fish sandwich was kind of sad looking. It comes plain now, but they'll add tartar sauce for you if you ask. I added cheese, too. It tasted pretty good, no complaints really, but the quality to price ratio is off...it's $10.79 if you opt for cheese. It's just not worth that to me. Matt liked his Italian sausage, although the link was quite short. And of course the ice cream is delicious! The customer service was really great, too. The ladies there were very friendly and helpful. Our total for two items and a pint came to $29.71. Looking at it all together when I took the photo, I just don't feel like it's a good value. Overall, maybe we'll go once a year or so for some Perry's...but I think we'll skip the food. It's definitely not bad, it's just not good for the price. If that doesn't bother you, I recommend you try them out! It's just not for me.

Extremely rude owner. I was frequenting multiple times per week but won't be going here again.read more