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Shake Shack The Boulevard

2.8 (47 reviews)
Open • 10:30 am - 10:30 pm
Updated a few days ago

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SHAKE SHACK THE BOULEVARD ATMOSPHERE

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Chicken Shack
Kinnie I.

Great place for the teen/ young adult crowd to enjoy burgers, fries, and milkshakes. A bit too loud and crowded for my liking. Our table was dirty. There were no napkins to be found. Finally, one of the employees brought some napkins over. It is fast food, but in a nicer setting. The outdoor seating on the patio, looked more inviting, was full. The crispy chicken burger did satisfy. My friend had the hamburger with bacon. I forgot the name of what it's called. He liked it. Food 3/5. Ambiance 3/5 Service 3/5. The cashier was apologetic for the long wait to give our order and later receive our food.

Take-out tray, keeps cars clean!
Dawn H.

Super tasty - Got a double burger, fries, and a strawberry shake for $24.67 including tip. Wound up being too much food for me. Heavy on the moist/juicy scale for the burger; no dry burger here. Fries were crisp and non-greasy. Shake was thick. Order on the screen, take a number from the bin and enter that number with your order and take a seat. They will bring your food to you. I ordered "to-go" and got a sturdy take-out bag with a removable tray that made it easy to eat in my car. Better than Five Guys - burger taste better, fries were crispier. Went during lunch, still plenty of parking. Tables, floors, and the whole place seemed to shine - clean as a whistle!

Avocado Bacon Burger
Danielle P.

Went at about 12 on a Thursday it was very busy, the line was to the door. They have 4 self service kiosks but only 1 was working. It took about 15 minutes to get the food. All the tables were taken both inside and out so it was a waiting game until someone got up. I got a single Avocado Bacon Burger with fries and Cookies and Cream Shake. The burger itself was good, the patty is thin which is what I prefer and the bun was soft. The sauce was mainly to one side which was disappointing since it didn't cover the whole burger. The avocado and bacon was good, but also more concentrated in one area. The fries are nice and crispy and tasted great, we split them which was just enough. We also split the Shake which was absolutely amazing, it has to be the best Cookies and Cream Shake I've ever had. Each sip and cookie bits which were not too thick to ever get stuck in the straw. Overall, I would recommend Shake Shack the burger was good besides fromt the spread of the sauce. Since it was very busy and newly open I could see this improving hopefully. You get a good amount of fries and the shake is beyond amazing.

Fried Pickles
Brandon G.

What else would we want to do on Memorial Day than stand in line for the newest burger spot in Buffalo? We heard that Shake Shack had opened last week and tried to get over sooner, but finally made it this week. As a fan of all things burgers, I am happy Buffalo is finally getting some more attention on the national front with some big names. I am a local burger spot guy but I want to try the chains when I can too. When we arrived, the line was long but not too bad. I would say it took about 25-30 minutes total to wait before we got our food. Pretty standard with a new spot opening and a line out the door. The interior of the restaurant is very modern and feels big and open to sit in while you eat or wait for your food. The menu is great and has a lot of options for burgers, chicken, and even vegetarian options. We opted to get the classics for the first visit. We had a shack burger, double shack burger, chicken sandwich, some fries, and fried pickles. Everything tasted great! The burgers were great with the shack sauce and the chicken sandwich might be one of my new favorites. The crinkle cut fries are always a hit for me and even the fried pickles were good. Just wish there were more fries and pickles in the order but all good. We will definitely be back once it slows down a little bit. We downloaded the app and have some perks to use up soon.

ShackBurger Cheese Fries
Lisa G.

This was my boyfriend and I's first time to Shake Shack. The burger was delicious! We unfortunately didn't care for the cheese fries that much, could be personal preference because we thought the cheese had a weird/ different taste. The fries without the cheese would be delicious! We also got the black and white shake which the flavor was good, but it seems it was sitting there for a little bit! Maybe it is just because they are still pretty busy? Everyone was friendly, but our food did take a long time to come out, again probably because they are still new to the community. We would love to try it again!, but with regular fries!

Cleeii A.

Went here on opening day, line was pretty long as expected and moves decently. As soon as you enter there's four kiosk, then there's 2 registers up front. Took us like 45 minutes total in line, to order, & get our food as some other people were also doing mobile orders. Our food came out hot and tasted good. They have burgers, sides, & drinks for a limited time only. Plenty of seating indoors & outdoors, but since it was raining it was packed inside. Customer service was amazing- staffs & managers kept the store clean & making sure everyone was well taken care of. Parking was just okay.

Shake Shack Banana Pudding Shake
Denise H.

With fast and friendly service I received my limited time Banana pudding shake.It was delicious, real Banana hand spun with vanilla pudding..Lots of options here including burgers, chicken, flat top dogs, fries and onion rings to try.Lots of onsite parking.

Shake Shack Banana Pudding Shake
Diane H.

With speedy service and a smile I got my limited time banana pudding shake.So creamy and tasty with banana hand spun with vanilla pudding. So much to pick from on the menu, like burgers, fries,onion rings, flat top dogs and chicken. Lots of parking in their lot.

Soggy and contained only 6 pickles!
Lisa G.

Do not recommend them at all. This is how I received my order this cost me $38.00 $6.00 for 6 tiny soggy fried pickes that were gross and no ranch. 2 bbq Chicken sandwiches that looks like it was half eaten but the rolls were definitely the issue as both sandwiches looked like this. Store manager offered me a voucher for one free hamburger. No thanks

Chicken Shack and Chicken Bites
Emily S.

Decent. Nothing special. The food was good. The sauce really just tasted like mayonnaise. Honestly, the Chicken Shack reminded me of a McDonald's Chicken Sandwich but with more lettuce and better quality chicken. The food took about 25 minutes. It's a decent place if you want somewhere to eat.

Chicken sandwich with fries
Arthur H.

The chicken sandwich was great. The season fries were good, but the orange creamsicle was everything to die for. I gave it a 3 stars because I had to wait 35 min for my food to come.

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3 months ago

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1 month ago

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12 days ago

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9 months ago

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2 months ago

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10 months ago

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3 months ago

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25 days ago

The wait for a chocolate shake is crazy never again i am already at 30 min. Would not recommend

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6 months ago

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10 months ago

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6 months ago

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9 months ago

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6 months ago

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4 months ago

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11 months ago

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8 months ago

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10 months ago

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6 months ago

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7 months ago

Super busy but got food out pretty fast, French onion soupy burger was a 10/10 over all 9/10 experience def recommend it

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Rosie's Handcrafted Ice Cream - Rosie charms

Rosie's Handcrafted Ice Cream

(24 reviews)

Westside

Pictured: Oreo milk ice cream…read more BuffaliciousBites gives Rosie's Handcrafted Ice Cream 5 stars!

Previously, I had only been to their EA location. I was surprised to walk in and see a bar to the…read moreleft & the ice cream selection on the right. There were no patrons at the bar when I visited, but it was around 1ish in the middle of the week, so not too surprising. There is both indoor and outdoor seating for enjoying your ice cream or beverage. There is also a big glass window where you can see the ice cream makers in action... How neat is that?! I had to get a cinnamon waffle cone because they are made in house and absolutely delicious! Not to mention, I've never seen a cinnamon waffle cone elsewhere and I love cinnamon! That was the easy decision... Then I had to narrow it down to just 3 different flavors to get in my cone. I ended up choosing off the seasonal menu because I don't get out Rosie's way often; I got the Spiced Mocha, Joshalicious and 42 Drunken Raisins (see descriptions in pics). I enjoyed them all as I usually do when I have ice cream. It's tough for me to meet an ice cream that I don't enjoy. I love that Rosie's has such creative flavors too. They even have one with crickets in it that I want to try called Cherry Chirp. Unfortunately it was not on the menu this time. The service was fast & friendly. I would definitely visit again and wish there was a location closer to Lockport!

Sweet Jenny's - Exterior

Sweet Jenny's

(199 reviews)

$$

a must when in town, for your sweet tooth or for a gift …read more oldest building in town, nice people working there; good ice cream!

To the Point:…read more Ordered $150 plus worth of product that was acknowledged but I never received. (Previously shopped at Watson's Chocolates, East Amherst,, Never had issues.....) Sadly disappointed at the customer service. I contacted the store for delivery specifics and I submitted an order online on the afternoon,12/16/25. I was informed by the (young sounding, likely high school age) employee that the orders usually ship 1-3 business days (according to the website US priority mail) but with the holiday may be up to 5 business days.....ok that will still work. I received an email shortly after I ordered online that the order was accepted and being processed. Card was charged on 12/17/25. Order was to have the items during the Christmas holiday. 12/27/25 No order arrived. I sent an email to address listed on website, inquiring about my order. STRIKE 1 12/30/25- NO response from mgt. STRIKE 2 12/30/25 called the store requesting to speak with a manager, request refused. Employee instructed me to send email to the address listed. I stated that had already had been done, had not received a reply, and requested again to speak with a manager, Denied. Employee stated and attempted to check store data base regarding order. Was told that they didn't have the access level to check deeper, Thus the reason to speak with a manager... No information, tracking regarding my order was accessed STRIKE 3 Was told it would be looked into and I would be notified via phone. I understand holiday is busy mail season, US Priority states 1-3 business days, 9 Business days later, no order arrived. Poor service and no confidence in any further order deliveries, based on my experience.

Bruster's Real Ice Cream - Brusters White Truffle Cup

Bruster's Real Ice Cream

(21 reviews)

Sweltering 90 degree day for my first visit and not a lot of shade to be had as the sun was blazing…read morelower in the sky. Think I found that one shady spot to enjoy some really great strawberry ice cream. Noted the place was clean - absent the usual ice cream mess on tables and pavement. Perhaps this is why they so freely ask everyone if you'd like a dish with your cone? Located in the same section of the plaza as Spot Coffee, Crumbl, and next to AutoZone. It's easy to miss due to the amount of traffic at this location. Super easy to park at the rear and take the sidewalk around to order.

In a word: EXCELLENT!…read more I finally decided to swing by and it was perfect timing .. nice weather and 0 customers! I signed up for the rewards program, sampled the graham central station, and ordered the turtle sundae! First things first: excellent customer service! That always stands out to me, as I feel it is really lacking at a lot of places. Thank you to the gentleman that took my order! Next up, they have a rewards program! Signing up gave me $3 off my order. You earn 1 point per dollar and get $5 off per 50 points. There are many picnic tables to sit at but it is order at the window only so no where to sit inside FYI. The graham central station sample I tried was delicious. I tried it to possibly replace the vanilla icecream with in my sundae but felt it packed enough flavor, that I didn't need to have it with a sundae with all the toppings (better on its own). The turtle sundae was absolutely rich and decadent and everything I wanted. Even the cherry on top was more rich and plump than the average maraschino cherry. It was extremely filling and took me an entire hour to finish .. still had fudge in the cup when I tapped out. The vanilla was so so creamy and delicious! Now THIS is real ice cream! As far as prices go, I find them pretty on point and to be expected in this area. Competitors are charging about the same and the quality is way better here. I don't mind paying for premium anyway and being absolutely satisfied. Quality always wins for me. I'm not the biggest ice cream fanatic, but this is definitely the place I'm going to go when I have a craving from now on. Sorry for the lack of picture - received an unexpected phone call right as my order came out.

Shake Shack The Boulevard - hotdog - Updated May 2026

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