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Austin, TX

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Texas Flooring Professionals

3.7 (41 reviews)
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(Work completed in August 2022 in Austin, Texas near Slaughter and Manchaca) You really get what you pay for. Tx Flooring Pros was terrible at responding to messages, hired a subcontractor who didn't know anything about the job before showing up, and estimated to take 3 days but ended up taking 5. Then they have the nerve to call me the next day asking why I haven't paid yet when I couldn't even get hold of someone to ask questions before starting the project. They asked me to buy the wood and glue before starting (so they'd just do the install) but wouldn't respond to "this is what I bought, can you confirm it's the right stuff?" The whole experience was incredibly frustrating. Go with someone else and pay a bit more. The sub-contractor did a great job, was very polite, and did a great job with the tile removal and wood installation. I did have to ask him to come back to fix a few places where the wood wasn't close enough to the wall for the baseboards to cover it. See pics for how hard it was to get info from the owner on when specifically the sub-contractor would come back. But once the sub-contractor showed up, he fixed everything super quickly.

Buckling began again 48 hrs after Texas Flooring Professionals failed to do their re-installation, instead patching by gluing down 3 planks.
Tasca S.

Please, for the love of all that is holy, BEWARE and AVOID AVOID AVOID this company! UPDATE 2018: I just wanted to post an update on our floors after our nightmare experience with this company, who claimed in court that their shoddy work (which we found to be a breach of contract, as they did not install a floating floor as promised) was the fault of the cracked foundation. Well, it's been two years now, and the replacement floating floor installed by another company still looks perfect. There has not been ONE single instance of buckling or warping such as you can see in my photos below of Texas Flooring Professionals' job. The problem was not our foundation, but the fact that TFP company did not install the proper floor as agreed, and then would not fix their work. BEWARE AND AVOID. ******************************************************************** The fact that there are mentions of two lawsuits here that appear to have been filed by the company for payment against (presumably similarly) dissatisfied customers and for similar complaints (not doing what they said they would do) speaks VOLUMES. The fact that they would threaten to sue former customers for "slander" using identical language on a review site is also hilarious. In our case, we certainly paid this company. They did not sue us; we sued them. They were aware of cracks in our foundation before they went to work for us, and twice represented to us that they would install a floating floor to deal with possible moisture issues from the cracks. We cleared the room (twice, a job that took 2 days each time) and bought flooring and underlayment at their instruction (twice), and TWICE they ignored the underlayment and just glued down the floor over a cracked slab. Well, actually the FIRST time they glued down the floor over a cracked slab. Unsurprisingly, our daughters' floor buckled horribly within 8 months. The SECOND, time they didn't bother to re-install the floor as promised at all. They just pulled up and re-glued a few planks. Those buckled again within 48 hours. We lost our lawsuit for damages against them today somehow, despite reams of supporting materials documenting their various misstatements, and it was the final massive headache to add to the YEAR-LONG headache of the botch job they did on our daughters' room. As of this writing, we may appeal, on the principle that this may be some sort of pattern for them and we'd love to see it stopped. We have never sued a contractor before despite hiring many people for a variety of jobs around our house. We've been happy with deck builders, house painters, carpenters, you name it -- but these guys take the cake. BEWARE. (15 minutes later -- a fabulous update! Texas Flooring Professionals has REPLIED TO ME! That's amazing, as when they were working for us, you couldn't get hold of them for love or money, but never mind, let's see what they have to say!) **I understand you are upset that the court ruled and again notified you that you have foundation issues.** They seem to have to tell a LOT of people that they understand they are upset about what happened in court. The court did not notify us that we had foundation issues; your company knew that going in. It was why we CONTACTED you. TFP saw our foundation issues and recommended a FLOATING FLOOR that you twice did not install. This is so well-documented that I crave for you to "sue us for slander" so we can see you again in court. **Please take note that you also did not purchase your materials from us and are still using and walking on the floors that are not affected by your foundation crack.** No, we are not -- we finally gave up on you and had a real flooring professional, EL FLOORING, come rip out your shoddy, buckling, leftover work and install a floating floor to cope with moisture issues as you twice promised to do. Miraculously, he did it. It looks great. **If my company had done anything wrong, the court would have ruled in your favor.** Oh, that's not true at all. Please keep in mind that we have the option of filing an appeal or asking for a new trial, and we are now familiar with exactly what outrageous things you will say in court to prepare for. **I hope you are able to have the huge foundation crack that occurred 9 months after our installation and after the serious flooding repaired.** I have avoided using the word "lie" about your company, but that is so very demonstrably a lie that, again, I feel comfortable calling a spade a spade. There are pictures of that crack -- which your own inspector called a 5/8" crack -- from months before we even had the misfortune of calling you. **Although I do feel awful you have this issue...** Well, at least we can take some comfort in the fact that you feel awful.

This is the 2nd time I've worked with Texas Flooring Professionals due to their quality of work. The first time I used them for tile installation for my guest bathroom and the job was completed 2 days later after my request. This time around I requested their help again after a major bathroom remodeling for my master bathroom and the job was finished within three days. The tile work is done beautifully and I'm very satisfied with the end result. I saw their contractor leveling everything out to make sure all the tiles are leveled correctly and he paid attention to every little details to make sure things are done correctly. The price is cheaper than other companies that I've received quotes from as well. I would definitely use them again for future projects.

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12 years ago

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Review Highlights - Texas Flooring Professionals

“Ashley and Billy were extremely easy to work with, as were their entire team.”

Mentioned in 15 reviews

Read more highlights

ATX Remodeling

ATX Remodeling

(35 reviews)

My honest recommendation is to avoid this company at all costs. The slightly cheaper pricing they…read moreoffer is not worth the long term hassle. I finished a bathroom remodel with Koren and Daniel in March 2025. The process of getting there was painful in terms of communication and steering, but at least the shiny new bathroom they initially delivered was not bad. However, in September 2025 the shower tiles started popping out of the floor. I texted them and they had to come in and replace it. Okay maybe it was a one-off. But then less than a year later, by April 2026 the *replaced* tiles started popping out again. I tried dealing with it myself with tile glue, but other tiles kept popping out. I texted them again in August, and this time they said that they stand behind their work for only one year from the original project date, and I need to pay $1200 if I want them to fix it. Notice that it hasn't been 1 year even from the replacement date. It's really not worth it. Go with the slightly more expensive contractor they will do the job right once and for all.

We are having to delay our remodeling project till next year, so I may update this review at a…read morelater date, but the responsiveness and customer service of ATX Remodeling already deserves a resounding 5 Stars! Koren was super pleasant to work with all around. Fast, clear communication before the initial meeting. A lot of a great ideas during the initial meeting, for how to keep our project within budget, and where it was worth splurging or dialing back. We had requested a bid on two main projects (Kitchen and Primary Bathroom) and help deciding the scope for the remainder of our projects (Flooring, Guest Bath, Office, Patio, Etc.). We were shocked by how much of the "bonus" projects we could fit in, and yet felt very confident with Koren's insights that these were realistically within our budget. The formal quote came in REALLY fast after our meeting, and was very easy to follow and extremely fairly priced. Was very impressed with how quickly they were ready to begin the work, and the forethought of asking us if we planned to "live-in" during the remodel vs. get an AirBNB or the like. We hadn't even thought of that. Would have been very confident in moving forward with ATX Remodeling. Especially as Koren had so many examples of the type of elaborate communication and oversight we would have at every stage of the process.

LFM Construction & Remodeling - Golden Kitchen

LFM Construction & Remodeling

(44 reviews)

78704 (South Austin)

We contracted with LFM to remodel a small kids bathroom and had a great experience with Tommy,…read moreJose, and the rest of their crew. The bathroom had not been updated since the 70s and a small leak from the plumbing was starting to cause water spots on the ceiling of the room below. We had several companies come out to bid on the project but ultimately chose LFM because we trusted them and worked well with Tommy. The project went smoothly and Tommy frequently stopped by to check on progress. I really liked the WhatsApp thread used to communicate since it kept everyone on the same page. They also provided an easy to use spreadsheet to help track what we needed to purchase for the project and when we would need it. Tommy was always great to jump in and provide recommendations when we got stuck since this was our first remodel project. Our goal was to open up the room as much as possible since it was originally small and crammed. Tommy and Jose did a great job providing recommendations and confirming what we could and couldn't due with the space. They ended up creating a lot more space by removing a doorway frame, removing unnecessary soffits, and converting the door to a pocket door. The rest of the crew was always friendly and cleaned up after themselves at the end of the day. They were also easy to work with for any remaining punch list items. We love the final result and the kids are so happy to have a new (pink) bathroom to use. We also ended up adding a few small projects at the end since we had such a good experience with the team. We had them re-insulate our attic, including removal of the old insulation and foam boards. They also demoed a built-in cabinet in our hallway and repaired the wall so we can make the space more usable. Overall the LFM team was great to work with and we'll reach out again for our next project!

Horrible company and a very disappointing experience. We hired this company based on the positive…read morereviews, expecting professional and honest work. The contract was to insulate and drywall our detached garage, including R-30 wall and attic insulation, which we paid for in full. Unfortunately, their subcontractor installed R-15 insulation in the walls instead of the agreed-upon R-30. The attic was also only partially insulated. Because the attic was difficult to access, I asked the company to provide pictures showing the completed insulation. They sent me photos claiming to show our attic, but the pictures were actually of someone else's attic. I did not discover this until later, when an HVAC company was working in our attic and showed me pictures confirming that the insulation was only partially installed. This was not simply poor workmanship--it was misleading and dishonest. We paid for work that was not completed according to the contract, and we were given pictures that did not even show our property. Based on our experience, I cannot recommend this company. Be extremely careful and verify the work yourself before making any final payment.

All Surface Renew - After.

All Surface Renew

(109 reviews)

Downtown

The bathtub in our rental property was in desperate need of repair after our tenant moved out (see…read morethe before pictures I've posted). I didn't have the budget to do a complete renovation so I got onto Yelp to find a reasonably priced company that would do a decent job resurfacing. Out of all the companies I contacted, Jose was the first person to respond to my request for a quote (he reached out to me in an hour or so). I read a review on here that says he does the classic "under promise and over deliver." I completely agree. He gave me a quote, but warned me it could be higher if they found some issues when they dug into the work. Thankfully we had none of those issues! We nailed down the scheduling over text, which for me is the most convenient way to schedule these kinds of things. He was very communicative when he needed to change the schedule by a day. Also, he was incredibly polite, professional, and attentive in all my interactions with him. They did the job in about 4 hours and I was blown away by how nice it looks. Not only did he fix the cracks and holes in the tub, but he also removed an outdated metal bar (for handing washcloths) and completely restored the tile around the top of the tub. The whole bathtub started as a dingy yellowed thing, and now gleams in a beautiful white color. Again, see the after pictures I posted. After they finished, Jose verbally went over how to care for the tub with me, and then he emailed me written instructions as well. In addition to that, Jose also gave me suggestions for replacing the hardware in the shower (you'll notice in the pictures there's no shower head or water handles...those are coming soon:). I highly recommend Jose and All Surface Renew. When it comes time to resurface the tub in my other property, I'll be contacting Jose again!

I absolutely could not be happier with All Surface and the job they did on a nasty rusted tub that…read moreI thought would require a costly replacement of probably $2K or more including labor. But I shot over a picture to All Surface, they said they could handle it, they refinished it, and it literally looks like it rolled straight out of the factory (and for roughly 1/4th the price of a replacement). The work is perfect, communications great, the price for the amount of work is very fair, and we are thrilled with the end result. These guys get 5 out of 5 with no need to round up ... I'd give 'em a 6 out of 5 if I could :-)

Texas Flooring Professionals - flooring - Updated October 2026

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