I brought in my car to get it repaired and couldn't be happier with the results. Great customer…read moreservice by Terri at the front desk and with Eli the Service Advisor. They were both very helpful during this process. My car looks like it's brand new! I got updates via text on how the process is going along which was greatly appreciated. Classic Collision is a great place to get your car fixed.

The absolute most unprofessional company I have ever had to deal with…read more Brought in my van because someone hit me while I was parked and left a small debt and scratched my paint and what should have been a simple fix has now turned into an even bigger problem. My van was returned to me with the scratches painted over but with the dent still intact and on top of that, my driver side back passenger door won't unlock anymore when every other door on my van does. Plus whoever worked on my car scatched the tint on my window multiple times and is now claiming that they didn't have anything to do with it. I am utterly devastated at the negligence to detail when this company has a clear job to do and returns cars with more problems than they came with. Every single worker here is incompetent and the owner deserves to have this business decimated to the ground. I'll be reporting you to the better business bureau for the complete negligence of your company.

I was in a minor fender bender. I found them online called. Spoke to Jose and he was able to take…read morecare of everything for me from Insurance to Parts. Everything looked amazing and the value can't beat it.

Great experience. Car was left like new and they even polished my headlights free of charge. Great…read morejob Pro color

Michelle and the team did a smashing job on my 2024 custom Honda Prologue…read more The quality of work, attention to detail and fast repairs were second to none. I'll be back soon...with even more cars!

I was so pleased that I took my SUV here to be repaired ! Michelle and the staff were so nice and…read morehelpful. They kept in contact with me and took care of my car insurance needs as well. I was given an estimate time of repair and was right on time, especially since I had plans coming up and needed my car! Everything was taken care of and I felt so relieved when I got my car back good as new repaired and car washed too! Thanks Michelle and everyone at Montclair Auto Body.

We just bought a new Tucson from Peter Gad, a sales rep there at Ontario Hyundai and what a great…read moreexperience! Peter and I texted and Peter was able to get me the "Out-the-Door" price without any fanfare that you sometimes have to go through in buying a new car. Peter was kind and professional and took the extra time and effort to help us remove the roof rack attachments. Thank you again, Peter and the entire team at Ontario Hyundai!

I was just there looking for an ioniq 5 and the salesman that met me wasn't very friendly at all…read more I didn't get his name because he didn't even greet me nor shake my hand. He acted like he was doing me favor. The car I was looking for was sold. He said he had another one. But again he wasn't very friendly. I just walked out. If management cares. He was a shorter man who was balding and had a beard. Might want to train him to greet customers. There are plenty other dealerships around.

I've been servicing my vehicle at Crown Lexus for the past several months after spending a few…read moreyears with Cerritos Lexus, and I can say I've never experienced better service from a dealership. The team at Crown Lexus is incredibly attentive, transparent, and committed to providing outstanding customer care. They consistently go above and beyond to expedite service whenever possible and are always honest about what my vehicle truly needs, never recommending unnecessary work. I've had the pleasure of working with both Tony and Alfred, and their level of professionalism and customer service has been exceptional. A special thank you to Tony Hang, who is the main reason I continue coming back. He always makes the extra effort to ensure my vehicle is serviced promptly and efficiently, and his communication and dedication are second to none. I couldn't ask for a better service advisor. I highly recommend Crown Lexus to any Lexus owner looking for a dealership that genuinely values its customers and delivers top-notch service.

I had such a great experience with Matt and Jimmy! They were both incredibly nice, patient, and…read morehelpful throughout the entire process. As a first-time car buyer, I was honestly expecting the process to be stressful and overwhelming, but they made everything so smooth and easy! I'm so happy with my new Lexus and again really grateful to Matt and Jimmy for making such a big purchase feel so easy and exciting. I would definitely recommend them to anyone looking for a smooth and positive car-buying experience!

I had my headlights done maybe around two months ago and THEY STILL LOOK GREAT. Ashton? I believe…read moredid my headlights. They were so yellow I didn't know they could be restored like that!! Sometimes you just have to ignore someone else's experience and try it out for yourself! If I would've listened to someone's reviews I wouldn't have had my headlights done this well for a reasonable price

I would not recommend this place only because when I call to get updates on my car this person…read morewho's name I will not mention tells me that they will check with the back and offers to call me back But NEVER DOES SHE CALL ME BACK! I called Monday 8/31/26 and she told me my car would be ready either Wednesday or at the latest Thursday, No call from her! Now today is Friday 9/4/26 I called her at 2:00 PM and once again she said can I call you back! As I am writing this at 6:03 PM They are Now Closed for a long weekend!!!! Labor Day!!! I'm not happy with this auto body shop!!! Poor quality in the customer service department!!! The phone works Both ways!!! But you we so eager to get my insurance claim and charge them 300% percent to string me along without My Car!! It's been 1 month now when you said it should only take a week or 2.

This is the only place I let repair my porsche 911. The owner and staff are professional and stand…read morebehind their work. I highly recommend 911 Design. 5 stars for sure.

In the San Gabriel Valley there are very few well known Porsche shops and 911 Design is certainly…read moreone of them. There's been a turnover in ownership (Hratch bought out Loren) but it hasn't slowed down the operation. They do a great job.

I had an exceptional experience with our auto lease representative, Mr. Jon Klempner. He…read moredemonstrated professionalism, extensive knowledge, and a genuine commitment to assisting my wife in selecting the appropriate vehicle, rather than exerting undue pressure to secure a sale. Mr. Klempner addressed all our inquiries with honesty, facilitated a smooth and stress-free purchasing process, and exceeded expectations to ensure our satisfaction at every stage. His exemplary customer service, patience, and meticulous attention to detail rendered the leasing process highly favorable. I wholeheartedly recommend Audi Ontario to anyone seeking a reputable and committed sales professional. This marks my wife's second Audi from this dealership. Furthermore,my niece is also considering acquiring her vehicle from this dealership based on our recommendation. Thank you, Mr. Klempner, for making this transaction both effortless and enjoyable.

SITUATION: I called about a locking malfunction issue on my Q6 eTron. The cascade of issues that…read morefollowed left me frustrated as a customer; poor communication and lack of service recovery from management prompted me to write my experience on Yelp. BACKGROUND: Issue #1: I arrived and was assigned to Alexis Torre. She informed me that they would perform a "software update" which requires my spare card key. I was NOT informed when I scheduled the service appt. and did not bring it. I was told they cannot perform the service. No apology from her. I had to return home with my kid in tow. Issue #2: At the time of scheduling an appt., the service call center confirmed an Audi loaner vehicle of equal SUV size. Alexis Torre informed me that an Uber would pick us up and take me to a rental center to pick up a car. I was blindsided by this change in their policy. Thankfully, the car rental representative had a better attitude. He was friendly and helpful. ASSESSMENT: Service call center and service representatives need training to catch these required items necessary to complete the "software update" and/or service. Alexis could try to be more empathetic to the situation and improve her verbal and written communication skills for better service recovery with customers to build relationships with returning clients. Instead, she was very cold and condescending. RECOMMENDATION: Do your research. Take your valuable time and business to a better service dealer.