I called Peterson plumbing because others rated them highly. I told them that I had a minor…read more job. I explained what needed to be done. I expected them to say they could come in six weeks or something similar between 8 am and 5 pm I was surprised when they said someone would be here in the morning at 9 am. They would call 15 minutes before arrival . Since I lived outside of the city limits, there will be a surcharge based on mileage. The next morning two persons arrived within minutes of the scheduled time . We walked through what needed to be done . I added on some work and

Excellent service - friendly and professional. Highly recommend!…read more They are on time and willing to help resolve your problem quickly.

We worked with Alpine a couple of years ago to install a heat pump for a room addition on our…read morehouse. They did such a terrific job, we've had them back several times since to replace our main HVAC system, replace our aging water heater with a new tankless model, install a generator, and replace our electric panel. The Alpine team has always been professional, timely, knowledgeable, and efficient, and have consistently taken time to explain their work and get us up to speed on the systems the installed. They've always been proactive in following up on any concerns and letting us know of schedule changes -- lots of much-appreciated communication. VERY highly recommended!

Wife's wedding ring and her mothers wedding ring she wears and 2 padlocks plus 2 10 ft bike cables…read morewent missing while they replaced our furnace and the replacement was set up while we were gone on a trip and was told that would be perfect time as we would not be in the way for the 2 day replacement

Started a project on Yelp and they answered the call. Due to circumstance I needed to delay the…read moreproject and they were happy to accomodated me. They replaced a gas pipe from the meter into the house and replaced an outside faucet that been leaking. Both jobs were done well. The whole crew was friendly and kept me informed of what it was going to take to get the job done.

Told me the reason my toilet overflowed and filled the tub .Told me it was hair in the drain…read more It overflowed again. Called Roto Rooter and they used a camera. Turns out my pipes were clogged. They fixed the problem. I paid $169.00 for incorrect info. When I called All American when the toilet clogged again( before I called Roto Rooter) I was told they don't work on weekends. I was seriously disappointed. Did not receive a refund.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

A few days ago we discovered that the WEWE faucet required an extra 180 degree turn clockwise to…read moretighten it completely. The faucet shower hose kept getting stuck underneath the sink -- amongst the new pipes and cables. It is not a Moen faucet. Codie works best with Moen -- he did a great job installing 1HP Moen garbage disposal with light. While dealing with the hose - noticed that all new pipes had to be tightened as well, one vertical pipe connected just under the new sink ring started slightly oozing - I tightened the rings and wiped pipe clean. Pipes probably loosen due to powerful garbage disposal vibrations. Will keep an eye on it and maybe have Codie come back to fix. On a personal note; I don't like it when professional plumbers "need to go" to the plumbing store in the middle of the job for an hour, sometimes longer - to look for plumbing materials. And that brings me to the second job Codie did for us. About a week later, the hot water handle was not shutting off completely in the shower. Codie could not identify the make/manufacturer of the ceramic hot water cartridge. We paid full price for having Codie go looking through old boxes in a local hardware store for a similar cartridge, unsuccessfully. We're still awaiting an estimate on going through the wall in adjacent to shower closet to change the entire valve and install Moen ... a bit disappointing to tell the truth.

Recently purchased a home, and the previous home owner, did not have switchplates or covers and…read moremany of the outlets were dated. I decided to do a full re-do of all outlets and switches. They were very fast and efficient. Requested a quote, got a very quick response. Chris went over all of the details thoroughly. I wanted to proceed with the work asap because I have a lot of things I am juggling at the moment. They were able to get everything done next day. From what I understand in speaking to a few other companies, their pricing was on the higher side, but for me, "time is money", so it was worth it. I really appreciated the ease of communication, and follow through.

I recently had a leaking water line on my side of an EWEB meterbox and got a quote for repairing it…read morefrom Reynolds Electric and Plumbing in the amount of $2555.76. Twenty Five Hundred bucks for repalcing 4 inches of leaking line and installing a shutoff! I instead went to Peterson Plumbing who did the job for $425.00 and their work was impecable. Kevin Cohen Plumbing was expensive before Reynolds bought them out. Now their fees are beyond absurd!

Was not a good experience for me hiring these guys I would not recommend them. They came by said…read morethey needed to get some information from the city and come back the next day and never came back. Wouldn't answer. Text messages wouldn't answer the phone always go to voicemail. Never respond to voicemail.

Elissa L. Eugene, Oregon5/25/2021…read more Best Service Ever!  I had no idea why my septic system backed up.  They came quickly on an emergency call. Through the process of elimination they figured out that the problem was electrical.  They guided me through getting an electrician over and spoke to the electrician while he was here.  Arranged to have my septic pumped.   And will be back when all the repairs are made.   They were very concerned that i had to go through a day without water and did everything possible. I felt that I was a high priority, even though we just met.  A very pleasant experience and i highly recommend them. i hope they do regular plumbing, because they will be my go to guys from now on.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

We hired these people to fix our water heater after getting a recommendation from the wonderful…read morefolks at Coastal Range who help us out every single time we have an outdoor water issue. They showed up quickly, showed us what the problem was & fixed the problem & didn't charge us an arm & a leg. Super helpful & we were happy.

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Great customer service and even though they made a service call (time, gas, etc) there was no…read morecharge as the issue was not plumbing. Scheduling was easy and when they had free time they offered me an earlier appointment.

My heat pump was installed a year ago and has been wonderful - quiet, efficient and less costly…read morethan my prior system. Today was its first annual maintenance visit. Jesse was terrific - he called to notify me of his arrival time, he was courteous, careful and thoughtful. He took a few moments to reassure my dog! Everything was well done. I have referred people to Priority One and will continue to do so.

I appreciate Priority One's service for maintaining our HVAC. The technician today was…read moreprofessional, competent, friendly and respectful. He communicated well, asking questions and listening. Great service, over the phone or in person, gets high marks from me. Confidence in getting the job done right is in itself a good value. I also value how the business office addresses the negative reviews here. I feel like if I had a problem I would get results by calling them. Thank you for being a well run business. Five stars for service, competent and professional techs, and strong office support.