We worked with Alpine a couple of years ago to install a heat pump for a room addition on our…read morehouse. They did such a terrific job, we've had them back several times since to replace our main HVAC system, replace our aging water heater with a new tankless model, install a generator, and replace our electric panel. The Alpine team has always been professional, timely, knowledgeable, and efficient, and have consistently taken time to explain their work and get us up to speed on the systems the installed. They've always been proactive in following up on any concerns and letting us know of schedule changes -- lots of much-appreciated communication. VERY highly recommended!

Had alpine come give us a estimate on replacement of heat and air and was told that we were going…read moreto get our ducts cleaned for free. We'll after we had the system installed they said oh that's a 900.00 cleaning and sorry but we are not doing it! (After we had a 17,500 system installed) we won't be using alpine again! Don't like liars!

Had a great experience with him!! Needed a day of quick fix and he knew exactly what to do and we…read moredidn't feel overcharged. Very friendly and confident in what he does, in the best way. Not cocky just he knows his stuff.

Started a project on Yelp and they answered the call. Due to circumstance I needed to delay the…read moreproject and they were happy to accomodated me. They replaced a gas pipe from the meter into the house and replaced an outside faucet that been leaking. Both jobs were done well. The whole crew was friendly and kept me informed of what it was going to take to get the job done.

I called because the city of Eugene informed me that a permit (from before I bought the house) was…read moreexpiring and would put me at risk of fines. Jacquie answered my inquiry quickly and was very helpful in getting me a prompt appointment that worked with my schedule. Cody came out and pointed out what the permit was requiring and followed up with the inspector to confirm. The next day Jacquie called to schedule another appointment to complete the work the following week. Cody took care of the issue (adding a backwater valve to the drainage piping and replacing some PVC with proper T&P piping) and followed up with the inspector, getting the work approved within a day. And he even came in under his initial quote! I really appreciate the prompt response and excellent work. I highly recommend them and will be reaching out with any future plumbing needs.

EXCELLENT speedy communications & service by all employees. they installed a new water heater…read morepurchased thru Jerry's. i would not hesitate to use their service again in the future. prompt, reliable & knowledgeable service.

I dealt with Reynolds Electric a couple times over the last week, and it was a great experience. My…read morefather in-law originally called them for me, so I had no choice in using them or an opinion. But to be honest, I wouldn't have known who to call myself. They showed up within an hour of my father in-law calling to do the estimate. We lost power to a solid 50% of the house, and desperately needed it fixed. Doug was the electrician who came out, and quickly figured out the problem. He talked to us and explained it all. Although electricity isn't my specialty, so I'm not sure exactly what he did. Which is fine by me too. Lol. He fixed the problem, and that's what I care about. They had to do some digging, which is a different company and billed separately. But they have contracted companies they use for digging, plumbing, and a couple other things, as I understood it. So they take care of that for you and coordinating schedules, and such. This makes it easy for the homeowner to skip dealing with that. Electrical issues are stressful enough, and them handling the additional contractors is just an extra weight lifted. My *only* complaint is it took time to schedule the digging company. But honestly, it wasn't bad. Waiting any length of time just sucks when you have no stove or hot water. So a few days feels more like a few years. Plus patience is not one of my strongest personality traits anyway. Diggers showed up and they were also great. Super nice, personable guys who didn't mind questions, conversation, watching, nothing bothered them. Once the digging was done, and the actual electric work started, it only took a few hours. Doug stuck around so I could test everything once it was done too. He really made a stressful time just a little bit easier, and there is always something to be said for that. I have to say that I really appreciate the organization and patience. My in-law's were paying for everything, but my husband and I own our home, and I was the only one home. So they ended up calling and texting three different people about everything and handled it well. They seem ridiculously expensive when getting the estimate, I won't lie. There was some definite sticker shock there. But after seeing the work actually done first hand, and experiencing the customer service provided, it was absolutely worth the price. It's rare I'm proved wrong like that, but it definitely happened in this case. After this experience, Reynolds is the only electrical company I will call as long as I live in Eugene/Springfield area. They made a legit impression, and I'm really happy with their work. Review 27 of 2025.

As the Past President of ASID Northern CA, with over 25 years of experience as a professional…read moreinterior designer, and a college professor, I can honestly say this is THE most unprofessional business I have EVER dealt with. They failed to pull permits, dropped my high end whirlpool and broke it, burned my walls and floor, did not center fixtures properly, reversed hot and cold, and TWICE offered BAIT AND SWITCH LOAN TERMS through a company they recommended and referred called, "Service Finance Company". I would NOT recommend these companies to ANYONE!!! They are dishonest, and never keep their word!!! The absolute WORST!!!!!!!!!!!!!!!!!!!!!!!!

Was not a good experience for me hiring these guys I would not recommend them. They came by said…read morethey needed to get some information from the city and come back the next day and never came back. Wouldn't answer. Text messages wouldn't answer the phone always go to voicemail. Never respond to voicemail.

Elissa L. Eugene, Oregon5/25/2021…read more Best Service Ever!  I had no idea why my septic system backed up.  They came quickly on an emergency call. Through the process of elimination they figured out that the problem was electrical.  They guided me through getting an electrician over and spoke to the electrician while he was here.  Arranged to have my septic pumped.   And will be back when all the repairs are made.   They were very concerned that i had to go through a day without water and did everything possible. I felt that I was a high priority, even though we just met.  A very pleasant experience and i highly recommend them. i hope they do regular plumbing, because they will be my go to guys from now on.

We hired Ready Rooter to send a camera through the sewer line of a house we were purchasing, which…read moregave us peace of mind that everything was working properly. They were available in short order during our option period, showed up right before n time, and charged us $250. We had Chapman Plumbing out afterward to flush our water heater and do some minor plumbing repairs. It was about a week before they had a plumber available, but he showed up in time and did a good job. Their pricing seemed a bit high for this service, but the work seems to have been done well. The two companies are under the same umbrella, so you just call one number to schedule.

Made what felt like a racial comment. Being a Hispanic male I feel being told "no Agua" when I…read moreclearly speak fluent English is very unacceptable.

Called for some sink drain clean-ups that I had botched putting back together. Baxter's had a pair…read moreof plumbers at my house at 11. I was glad to see one of the plumbers was an older, experienced journeyman. (One time I got two youngins' from Baxters and things went a bit sideways). This time, the two knocked the work out in about 30 minutes. Two sinks flowing better than ever. Including their cleanup time, billing, and my payment, the entire process took 40 minutes. Reasonable pricing.

Outstanding Service!…read more We had a 78 year old main line, connected to three properties - collapse. They made all NEW separate functional sewage lines! From first initial call, to check in a week after of Completion. They were outstanding! Easy to work with and Amazing customer service. Onsite, we had the pleasure of Scottie and Jake working our project. They went ABOVE AND BEYOND! From my daily concerns, to there very thorough understanding from start to finish. They were VERY thoughtful of my precious plants & backyard. They went above to ensure it was done right, and NOTHING was accidentally broken. A week after the project was completed. Scottie reached out to ensure things were going well and we were pleased. With a small request on our part. It was done! I cannot say, Thank You enough to the Baxter Team! I highly recommend them. If you want a honest, trustworthy team to get the job done. Correctly and professionally. CALL BAXTER! They are on YOUR side. -Centennial Blvd.

Jim came to my rescue on a Sunday morning... he's very friendly and fixed my pipes with a smile on…read morehis face!!!! I would definitely recommend him to everyone I know!!!

Our water stopped flowing at our house, so we called several local Florence establishments and…read morecouldn't get help. We called this company by mistake, since it came up with a search of Florence plumbers. They offered to send someone out right away to fix the problem. My husband had done some troubleshooting, and when he discussed it with Tanner, he was impressed that Tanner had a good understanding of what he had done, asked some good questions, and proposed a solution. Tanner was amazing. He went above and beyond to resolve our issues, including diving into the lake to pull the pump out. I can't say enough good things about Tanner, and he will be our first call the next time we have a problem. He specializes in heat pumps, if I remember correctly, and really did an amazing job. Also, he found that the place where the wiring from the house goes down to the lake, into a junction box, and then from there is wired into the pump line that goes from that junction box and into the lake. Those wires, where they were joined, were black and fried, which was done by a well-respected Florence company. The sleeve they used to join the wiring, rather than using a wire nut, did not protect the wiring. I had called this same Florence company when we initially had the problem. We needed a specific controller, and the lady who answered the phone said she didn't know if they had the controller and didn't know how to look for it. She also said they didn't sell parts. We were just trying to confirm who could help us and who couldn't, as far as having the part. She sounded like she was on drugs and every conversation with her was frustrating. Thank God for Tanner!