Review for David Craig - Innovative Underground (Eugene, OR)…read moreAfter eight years of living with a stubborn drainage problem, I had nearly given up. Two of our roof gutters fed into a 65-foot underground line that was supposed to carry rainwater to the street -- but something deep under our concrete walkway and patio was badly clogged. I spent months working with two different companies, each promising solutions that never worked. After four costly attempts, I still had overflowing gutters, water pooling near our foundation, and a growing sense of frustration. Then I called David Craig at Innovative Underground, and everything changed. From the very first consultation -- which was detailed, thoughtful, and worth every penny -- David impressed me as a creative idea-guy with vast experience and true integrity. He looked at my situation and saw several possible paths to success that I never would've imagined. His final design was simple, smart, and permanent: a trench and a new piping system leading to a pop-up emitter, placed well away from the house to disperse roof runoff safely. David was on-site the entire day with his assistant Jay, personally ensuring that every connection, slope, and joint fit ideally. They worked cleanly, efficiently, and with genuine care for my property. It's rare to see that level of professionalism and craftsmanship today. The results speak for themselves: both gutters now drain flawlessly into the new emitter system, even in the heaviest Oregon rain. The stress and worry that consumed me all summer are finally gone -- replaced by real peace of mind. David is honest, caring, innovative, and thorough. He offers options rather than pressure, listens rather than assumes, and brings decades of experience to every decision. Whether you hire him for a whole project or just a consultation, his insight is worth your investment. I highly recommend Innovative Underground to anyone facing drainage challenges. David Craig is exactly the professional you hope to find -- ethical, experienced, and genuinely committed to solving problems the right way.

David and his crew are very reliable. They do the job you asked for and I'm always very pleased…read morehiring him. He and his crew worked on our vapor barrier under our house when we first purchased it. We were very pleased with the job he did then back in 2019. We hired him recently to fix a cracked ceramic sewage pipe, they installed a drain out and a new pipe. They did a great job, and I recommend them highly. David is a very easy-going and professional person and easy to work with. I will hire him again for any work that needs to be done "under" the house . Troy Krusenstjerna.

Really great service and repair! Very professional! Squeezed us in on their busy schedule to give a…read morebid, they called in advance they were on their way, was able to actually fix our leaking problem that very same appointment at a very reasonable charge. Had one company tell us they'd call us back, never did, other company had a massive charge up front to just come look at it. I'm so glad that we have found this company and they will be our go-to in the future no doubt!

We were forced to file a complaint with Oregon CCB. After paying a fee, a moderator facilitated a…read moresolution where we were refunded some money in order to finish the job properly. If you're looking for an outfit to do you right from start to finish, this is not the guy for the job. He will not take care, just your money.

Mike and his co-worker did a fantastic job installing an under the counter water heater. They…read moreworked fast, and got it done in a short amount of time. They had to do a lot of plumbing work. We would gladly hire him again

Mike Anderson got us into his busy schedule qiuckly as our hot water wasn't working. He arrived on…read moretime and proceeded to take care of our problem and his charges were very fair and reasonable! I would recommed him and his crew to anybody looking for professional, quick, honest and reasonable repairs here in Eugene.

Did a wonderful job cleaning our tile roof and gutters plus pressure washing our driveway. Very…read moreprofessional and easy to work with. Good price. Would highly recommend them!!

A great experience from design to materials selection to estimate and final billing. Dustin…read morecoordinated our remodel flawlessly.

good quality work very friendly employees Shawn was an amazing plumber, that guy new exactly what…read moremy issue b was before I even finished exapaning it to him ,I would recommend this company any day over the rest in Eugene,

Their service was fine, but I have been trying to get in touch with them for one drain they didn't…read moredo before the city had to come out, and the office manager keeps hanging up on me. Not sure why. I have tried multiple times. Even asked someone else to call and she picked up immediately. I finally gave up and hired someone else. Tired of dealing with the rude office manager (she had been kind of rude even before that). First negative review I have ever left for anyone!

Jay was great to work with. We needed to remove our chimney and he was kind enough to install a toe…read moreboard so that we could safely work. He was quick to fix our roof once the chimney came down. He was reasonably priced, very responsive, and honest. I'd definitely go back to him with any roofing needs.

Conscientious, dedicated, truly professional, ...of the 'old school' kind. Jay's estimate was…read moreright on target. The estimate was half that of HPH (out of Portland) and just as comprehensive. Incidentally, I used Angie's List to obtain a couple of estimates, none of which impressed me (it's a paid service for contractors). They've been sending me spam ever since. I'll stick with Yelp, and Grace Roofing, thanks.

Absolutely above and beyond all expectations! Professional from first contact through the entire…read moreproject of putting in a kitchenette and building a roof for our 2nd story patio! Can't say enough about the whole team! They showed up when they said with the tools and supplies needed, measure everything twice, did what they said and more... Because they are experts at what they do! They listened, they understood, they gave input on what we didn't know to ask or think about and they did it all on time and on budget! Just an amazing experience and the finished product is they stuff home owner pride is made of! Thank you Dave, John & Sarah! Highly recommend to anyone that cares about their home and wishes only true pros to cut open their walls and roof!