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Boca Raton, FL

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Terrano Plumbing & Remodeling

4.1 (13 reviews)
Open • Open 24 hours

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8 years ago

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Ross T.

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6 years ago

Threatened me and put a lien on my house when I asked to wait a day for a third party review. Rude and unreasonable.

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6 years ago

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11 years ago

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12 years ago

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7 years ago

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Review Highlights - Terrano Plumbing & Remodeling

“Ross replaced a water heater and repaired a bathroom for me, completely replacing a bad tub and toilet.”

Mentioned in 5 reviews

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John the Plumber - New Logo, same quality service since 1979!!!

John the Plumber

(210 reviews)

I needed my hybrid water heater replaced. I got an initial estimate from another plumber who…read morecharged me just to come look and quote the job. I called a second plumber to get a comparison quote and they too were wanting to charge me just to look and quote. Then I called John The Plumber. To my surprise, they didn't charge to come out and quote the job. Setting up the appointment was very easy and they sent their tech the very next day. Mike was my tech and he called ahead to say he was enroute, he arrived on time, even asked where I prefer that he park. His truck was modern and clean. He was friendly and very professional. He inspected my old unit and gave me a quote, he answered my questions, and he was able to even beat the other plumber's quote. Amazingly, he uninstalled my old unit and installed the new one that same day. He did a superb job, it took as long as he said it would take, he wore shoe covers when he came in the house, he cleaned up after himself, he then explained everything he did and why he did it that way (including some re-piping he had to do), and he gave me a very thorough tutorial on how to operate the new unit. The workmanship itself looks great--it looks very neat. Mike is the GOLD STANDARD. Thank you, Mike, and John The Plumber!

I got a quote from three different vendors to replace my 90-year old father's shower valve, and…read moreJohn The Plumber was THREE TIMES as much, after charging me for the visit. The other two were within $50 of each other. Seemed much more concerned about replacing our water heater, since that's a big ticket item. I felt they were trying to take advantage of my father because he has dementia. When I called to address what I considered an unfair business practice, I was told on the phone "it's our job to upsell." Wow. Even had the nerve to call me up and harass me about getting a new heat water heater... years after I got my shower controls replaced by another plumber!!! Don't do business with these people.

Mike's Handyman Services - My daughters and I.

Mike's Handyman Services

(75 reviews)

I highly recommend Mike. He is extremely versatile in his skill set, very reliable, and…read moreconsistently does quality work. What I value most is that I can depend on him and fully trust him to handle projects properly, especially since I manage the property remotely. He communicates well, follows through on what he says he will do, and gives me confidence that the job will be done right. It's difficult to find someone with that combination of skill, reliability, and trustworthiness.

I hired this handyman to repair a closet shelving system that had pulled away from the wall which…read morewas being used for ordinary clothing storage and was not overloaded beyond normal household use. He assured me that the repair, including the anchors he installed, would support the weight of the clothing and items normally stored in the closet. Unfortunately, only about a week after the repair was completed, the entire system failed again and collapsed. The shelving and clothing ended up on the floor, creating a significant mess and forcing us to empty the closet once more. When I contacted him, he stated that the anchors he installed had held and that the real issue was that I needed an entirely new closet system. However, this was not what I was told when the repair was performed. Had I been advised from the outset that the existing system could not be safely supported or that a replacement was necessary, I would have appreciated that honesty and made a different decision. What is most disappointing is that despite the repair failing after only a week, he refused to return and evaluate the situation without charging an additional service fee. I understand that not every repair is guaranteed forever. However, when a repair fails within days and the customer relied on the handyman's representation that it would support the intended load, I believe standing behind the work and at least reassessing the situation is reasonable. Based on my experience, I cannot recommend this service. **UPDATE: With respect to Mike's response, many of the implications are categorically false, namely, that what is remaining of my closet is still usable and "hanging". The anchors screws, and brackets have bent and are misshaped. He also indicated fixed my toilet for "free" when, in fact, he actually exacerbated the issue and spent no more than a minute looking at the toilet and twisting the float and fill valve. So the contention that he was being generous with his time is unfounded. With respect to the text messages he's alluding to, admittedly, he did indicate he did not warranty his work, but also claimed "I'll also say this, I've never hung any shelving in somebody's called me back later and said that it came down". Moreover, "I can tell you that it's gonna go in with anchors at hold 220 pounds each and there's probably gonna be three or four so outside of that hopefully it lasts a long time". That said, given the estimated weight of the closet was no more than 150 pounds, that was less than 35% of its intended total weight, which should've held it without incident. Moreover, it's only been one week as opposed to two since he performed the job Finally, the mere fact that he wouldn't return to audit the job or two provide structured guidance and repair onsite as a gesture of Goodwill is woefully inadequate.

Terrano Plumbing & Remodeling - plumbing - Updated October 2026

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