I recently visited this hardware store and had an outstanding experience. The staff were incredibly…read morefriendly, knowledgeable, and always willing to help me find exactly what I needed. They took the time to answer my questions and offered great advice without making me feel rushed. The store is well-stocked with high-quality supplies, and it's clear they take pride in carrying reliable products. Whether you're a professional or tackling a DIY project, this is the place to shop. Excellent customer service, great prices, and top-notch products--I highly recommend this hardware store and will definitely be back!

They really know their stuff! they give valuable advice! If they don't have what you need they…read morewill order it!

Outstanding customer service from entering and leaving. Very knowledgeable staff, huge selection of…read moredang near everything. Amazing Milwaukee Tool selection from their hand tools, M18/M12 and Pack Outs. And Blackstone's, great prices, I will be back for a Christmas present soon.

Bought a tool bag here yesterday younger guy help me out nice guy. . I went to return the item…read moretoday and an older gentleman told me there was no returns on "TOOLS" Never was that mentioned to me , and secondly a tool bag isn't a "TOOL". lastly some middle aged lady gave me attitude swearing she sold me the bag not sure if she was racial profiling or what but the employee that sold me the item was a guy. I'll be sure to take my companies business elsewhere

Been coming here all my life, whether it's for my garden or picking up plumbing supplies for my…read morefish tanks. MW never fails to impress me! The workers here are always approachable, friendly, and genuinely helpful. They'll give you good advice, offer their honest opinions, and even help you figure out ways to save money depending on the project you're tackling. Always a great experience and definitely one of those places I can rely on!

Ever since moving to San Gabriel over 30 years ago, this has been my hardware store for home…read moremaintenance. They always have what I need and now it's plumbing. The shower is leaking and the lawn needs watering, so I jumped into the car to get what I need. Although this is an Ace store, coupons are site specific and are not shared among the hardware stores. Oh well, I'll need to be more careful reading that fine print, but got what I needed and not wasting time looking for the right hardware. Although not the cheapest, it is the most convenient to my home, so I'll be shopping here for a little longer...

Sometimes it's nice to skip the big box stores and support a true neighborhood hardware store…read more I stopped in to grab a few items and, as always, found myself spending extra time checking out their incredible BBQ selection. If you're into grilling or smoking, this place is a hidden gem. They have an impressive assortment of BBQ rubs, sauces, accessories, and a great selection of Traeger pellets. It's easy to get lost browsing all the options. Of course, it's still a fully stocked hardware store, so you'll find everything you'd expect for your home improvement and repair projects too. What really keeps me coming back is the atmosphere. It reminds me of the neighborhood hardware stores I grew up with. The staff genuinely welcomes you when you walk in, they're knowledgeable, happy to answer questions, and offer advice you can actually trust. On top of that, their prices are very competitive. Shopping here just feels more personal, and it feels good supporting a local business that truly values its customers. Great people, great prices, and great vibes. Highly recommended!

I wanted to leave a review for an exceptionally positive experience here yesterday. I was at my…read morewits' end looking for a part unavailable at either The Home Depot or Lowe's & I remembered Ace conveniently located between the two. As soon as I walked in, the cashier (Juliana I think) asked me if I needed help finding anything, to which I said No. I'm a grumpy 61 year-old, and it drives me crazy trying to name or describe an item to someone who has no idea what I'm talking about - however, after walking up & down several aisles repeatedly, Juan followed up & asked if he could help me locate something. No sooner had I described what I was looking for, he had the item in my hand. I was almost moved to tears - anyway, thank you again for helping me finish a horrible job on a Sunday!

lots of tools and equipment for the house and garden and everything tbh and they have good pies and…read moresnacks

Beware of the store Manager here is why ! I visited…read moreMerritt's Ace Hardware on Hacienda Blvd with my e-bike because there is no secure bicycle parking outside. Before bringing it in, I asked the cashier if it was okay since I was only going to be inside for a few minutes to purchase a few items. The cashier said it was fine. A few minutes later, the store manager, who I believe is named Evan, came through the store yelling, "Whose e-bike is that?" in front of other customers. Instead of speaking to me professionally, she immediately became confrontational. I calmly explained that I only needed a few minutes to finish my purchase, but she responded by insulting me and using profanity. I'm an adult, a paying customer, and a regular shopper at this location. There was no reason for the situation to be handled with shouting and disrespect. If there was a store policy, it could have been explained politely instead of creating a scene. I reported the incident to corporate, but because this location is independently franchised, they were unable to resolve the issue. Based on my experience, I cannot recommend this store while this manager is in charge. Customers deserve professionalism and respect, not public embarrassment over a situation that could have been handled with a simple conversation. Ty

I've found this place to have items that Home Depot and Lowe's don't carry. For that reason I…read morewould recommend this place if you can't find something in main stream stores.

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

I had a kitchen emergency and was happy to see Van's hardware is still open during these crazy…read moretimes. A terrible time to have a leaky sink, but fortunately with some basic parts, I was able to patch it up quickly with their help, and save hundreds of dollars in repairs. Stay safe out there and don't go out if you don't have to. But if you do, please support your neighborhood shops during these difficult times.

Great selection. Great location so you don't have to go all the way to Home Depot or Lowes. Had…read moreexactly what I needed and at a fair price. Customer service was great too.

AMAZING customer service!!!! Great selection of goods!!! I got my battery installed for my car key…read moreand the gentleman fixed a little loose part in it. Plus I got a cool hatchet pen. Highly recommended!!!!

Came in for some specific screws today around 15 to 4 in the afternoon, nice and quiet.. The clerk…read moreat the counter pointed me to aisle 7 to look for the screws. I asked for his help and he said very busy have to wait. I tried to look through the many boxes and couldn't find, but try not to mess anything up, 20 minutes later still no help from the clerk. Ask for help from another person and he was helping someone else but told me that he was very sick and don't wanna help me cause I didn't wanna get me sick. Other times, staff were very nice. Just my unlucky day.

Always top-notch service here and you don't have to go looking for someone to help you. Almost as…read moresoon as you walk in, there's someone who asks if you need help finding anything. They have bolts, nuts, screws, mollies, gaskets, O-rings and all sorts of hardware, some which the big box stores don't even carry. And you can buy your needed quantity without having to buy a box of 50-100. Came by yesterday to return an item which didn't fit and asked for help with a screen door. Was given a good referral, given they didn't provide the service there. The very impressive young man then showed me to exactly the brand of concrete crack filler thatI was asking for, which a professional at work suggested that I purchase. I've been shopping here for years and find that they have what I need most if the time. They even carry an impressive selection of Yeti products, a good garden section, a decent camping section, Egg-brand bbqs and a huge selection of bbq rubs and sauces. It's like going to a small-town Mom & Pop hardware store with a great selection of products.

Another great Ace Hardware store. Small neighborhood hardware store. Very friendly and helpful. I…read morewas immediately greeted by a gentleman named Lefty. Was able to get the keys cut I needed and also set me up with a commercial lock for my job site box. The variety of things is crazy, but it is an Ace. A change from Botox stores. Don't get me wrong, love those also. But for quick service and quality items, and hard to find nuts and bolts. This is the spot, pricing is very affordable and reasonable. Will definitely be back. Support your local neighborhood stores!!