1. Terminix

0

Reno, NV

Terminix

1.4 (45 reviews)
Open • Open 24 hours

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Response time

10 minutes

Response rate

100%

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Services - Terminix

Pest preventative services

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10 years ago

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8 years ago

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Review Highlights - Terminix

“My wife called terminix, and Jay came out the same day and scheduled treatment for 1500 dollars LESS!”

Mentioned in 3 reviews

Read more highlights

Truckee Meadows Pest Control - If ants are bugging you, then bug us! Call for your free inspection or visit us online at TMPestControl.com!

Truckee Meadows Pest Control

(25 reviews)

I needed some one-time pest control at my house and found Truckee Meadows Pest Control on Yelp!. I…read moresent them a note and they were very responsive. Throughout, the Communication has been excellent. The tech was right on time and did a nice, thorough job. After he treated, he took a few minutes to tell me everything he had done and even made some recommendations for us to try out. Very nice service! And, the treatment seems to have killed off lots of our nasty bugs! Thanks!

I contacted them for squirrel removal. Noel came with a bait box, gruff but whatever. All goes…read morewell, 2 week inspection to see how much of the poison is gone, I speak with Noel again and I mention that I haven't seen squirrels in 2 weeks and that I unscrewed the bait box to see how much was eaten, doesn't look like much is gone. No big deal in my mind. 6pm Noel is at my door, are you home? I need to take the bait box, my supervisor will call you. Very rude! What's going on? He will call you. You admitted to touching the bait box so I have to pull it. No further answers. I am stunned! I get a call about 30 minutes later from a Victor, completely rude and from the tone of his voice he is ready for conflict and confrontation. I have no idea what I have done wrong at this point or why this is happening. Victor proceeds to tell me that I should know better than touch poison and have tampered with their box and bc I have a dog it will be removed immediately. Huh?? Totally stunned and offended that this person is basically calling me stupid. Noel never told me that if I touched it in anyway that I was in some sort of violation or said anything other than it was poison, duh, and keep the dog away. Again, duh. I am not a moron. I did what any regular person would do and one time looked in when I hadn't seen any squirrels in a week or so to see if the bait was being eaten. I didn't lick my fingers like I ate chicken nor did I let my dog, who was so super not interested in the bait box or what I was looking at come near me. The "supervisor " Victor was so rude and acted like he is in charge of something very special and told me "this was for my dog's well being" and that " I should know better" . Appreciated, but, again, I'm not stupid. It's MY dog. Why would I let her near poison? I simply unscrewed the cap, on the very top, and looked inside. Then screwed the cap back on. The end. Didn't disturb a single thing. NO ONE TOLD ME NOT TO LOOK AT IN IT OR I WOULD BE IN SOME KIND OF BREACH IF I DID. Victor was SUPER argumentative and very unprofessional for a "supervisor" . I ended with asking him to refund my portion of the 2 weeks I paid for the bait box and he could have it back. Mmmk mmmmk mmmkk, I will, I will, is what I got. So completely rude and aggressive for no reason. I even told him this was a review and he didn't care. I am unsatisfied and offended. It was $275.00 for one month and no one has come knocking with a refund check, as I requested. Corporate. Review your people and policies. I will tell everyone I know how awful my experience was with this company, Take a management class Victor and work on your customer service skills.

Terminix - pest_control - Updated October 2026

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