We had Mike (owner) of G &R Pest Control come spray for ants. They've been relentless this year. Mike was able to come out the same day I called and spray. A stroke of good luck! Mike is a great guy. Easy to talk to, communication was clear, and precise. I may need him to come again for the hatching of new nests, but for today I'm thrilled! I highly recommend him! read more

G&R has been fabulous. They quickly dove into intrusion issues we were having, identified the problems, proposed smart long term solutions, gave us fair quotes, and did the work as promised and did it well. The follow up care has been great and to make things even better they're easy and pleasant to work with. 5 stars for sure. read more

The itsy bitsy spider climbed up the water spout. Down came the rain and washed the spider out. Out came the sun and Eric and his side kick from G&R pest control appeared spraying the living crap out of those arthropods around our property. This is the 3rd time I've had G&R pest control out to our home. They are certified killers. The employees are friendly, professional, clean, and knowledgeable. This is a local run Reno company so you won't have some insect advisor show up wearing a neck tie telling you what bug package they are trying to make you sign a contract for. Thanks G&R pest control for maintaining our property. read more

A year later, I'm still thankful for G&R. We started service with them last year when we had wasps, ants and rodents at our house. We signed up for an annual, pay in advance program for the exterior only to handle these pests and handle them they did. The wasps were knocked out immediately, the ants stopped after a few weeks, and the rodents disappeared for awhile. About a month ago I noticed the rodent activity had picked up in the garage, presumably because they're gearing up for the winter and I'm not too cautious about what's available for them to munch on. That didn't concern me too much, but while reading a book to my kiddo I heard the tell tale scratching in the room and started to freak out. Fortunately it was 100% coming from under the house, so I called G&R the next day to set an appointment. We were scheduled for just a few days later, and now a few weeks after everything seems to be back in check. I'm thankful for responsible pros who do their job and do it well. read more

they never called me or gave me a quote. Why would they not call me Bad customer service.

I contacted G&R Pest Control to have them come and take care of a couple of problems I was having at my home. They replied to my initial inquiry quickly and we were able to set up a time for them to come over that worked for both of us. Because rain was in the forecast we only had the interior of the house treated so far. Again they were extremely helpful for scheduling the exterior treatment. They are very professional and communicate extremely well when it comes to schedule availability and accommodating the customers needs. read more

Michael, the owner, got back to me and made things right by re-spraying. I signed up for two more services. read more

I used this service last year when I saw ants inside our house. Instantly, the ants were gone so I thought "Great!" Called them back this year for the same treatment and was told by the technician that if I didn't see a change, call them back and they would come back and retreat. Well, I did call back after I saw no change in any behavior after two weeks, only to be told that I would have to pay extra for a follow-up because I was not on one of their summer plans. I could understand this if the initial treatment worked for a period of time but it didn't. Shame on the company for not specifying that clause BEFORE they perform the treatment and took my money. Beware! Read the fine print in their "Guarantee". Treatments for ants are not included. Regardless of what the technician tells you when they come to your house and you pay for the service. 05-29-2018 UPDATE: After posting this review, I was contacted by the owner Mike Epstein, to address my concerns. He came out and spot treated the areas where the ants hung out, using a bait gel. He mentioned that he has to explain that "no ant guarantee" clause frequently which tells me its consistently not explained up front to customers. Great responsiveness, from Mike, but it seems that chemical should have been part of the treatment plan from the start, since its not guaranteed. read more

I had a great experience with G&R Pest Control. Michael, the owner, is awesome and very easy to talk to and work with. He even came out a second time to get down and spray some spider webs and wasp nests I spotted a couple weeks after the initial spray. I am very satisfied with the job they did and highly recommend them to anyone who is looking for a trustworthy pest control company. read more

Good work, on time or early for service appointments. Locally owned and employees are hard working, customer focused.

I wanted to give them a good review. The guy pressured me into a three month contract $800 upfront. After the first treatment, he only checked the traps and didn't spray for bugs after initial treatment. Misleading. I would choose some other company. read more

Been using them for years. They're always great and their products works effectively.

Mike, thanks for coming to my home in less than 24 hours from my initial call, assessing the situation, and providing a referral to deal with the pigeon problem. Love the promptness, professionalism, and ability to problem solve. Thank you so much! read more

Awesome company to work with. They just sprayed a home we bought for our son and his family to live in. They squeezed us in to an early morning slot so that I did not have to worry about our grand-kids and pregnant daughter-in-law being in the home around the spray. They even sprayed the hornet nests in the shed. They were professional, friendly and did a great job. We are so please we will use them again and refer them to everyone. We are semi-retired from Real Estate and Property Management and we always need a good pest control company to refer out. We just gave his contact info to a couple of top agents in Reno since the other company they been using books so far out. Their price was good and they do not push regular spray or contracts like other companies. One company I called only took contracts no one time sprays. What those companies do not understand is that sometimes these homes are rentals or going on market for sale or someone has sensitivity to the chemicals. Not everyone can tolerate spray every month. Thanks for working us in your schedule it is so appreciated. We will use you again and continue to refer you out. Keep up the good work and I am sure you will only get 5 stars from your customers. read more

I first used G&R for rodents because of mice in my new house. Mike, the owner, explained the situation and preventative vs. ad hoc control. The annual package made sense for me, and Kyle has been great as my point person. I next discovered black widows are all around my house exterior and garage -- yikes! G&R scheduled me for a spray the very next day. Mike explained black widow behavior, their prevalence in this part of Reno, and how the indoor & outdoor sprays work. Did a thorough job, and I signed up for a quarterly spray program as well. I appreciate the education process as well as their service. What's very reassuring is their commitment to deal with any pests/rodents in between scheduled visits for free as part of the ongoing service. read more

Wow.......we've been using G&R for 10 years! When we moved into our home 10 years ago, we had a huge ant problem in our kitchen/great room. I asked a friend for a recommendation of a pest control company and she told me to call Mike at G&R. I did and he came out right away and took care of the problem. We have been on an annual plan ever since and have nothing but good things to say about everyone. They have dealt with our ants, assorted other insects, mice and most recently voles and marmots. If we have an issue in between our quarterly visits, they get right on it. Thanks G&R! read more

By far the best pest control company I've ever experienced. Local Reno company. Had a black widow issue, and within 45 minutes it was handled! Prompt and diligent work, the true Nevada way. Have a year plan going, inside and out, and well worth it. Ants, centipedes, spiders, mice... all taken care of and out of the house. Those big box companies do not compare. Just like "the office", best customer service and best prices in the game. read more

Your customer services is very poor. I always have to leave a voicemail when calling and then attempted to switch my date immediately after you called me to switch just to get a call nearly 3 hours later to tell me you weren't switching me anymore. Completely wastes my time and made me ask for the day off for no reason. I will not be recommending or using this company ever. read more

Very very happy with them. We did the annual package and every time the guys came out, they were very friendly and went the extra mile for excellent customer service. They don't give you a 2-4 hour window as to when the guy will be at your house. They give a 15 mins window and they have never been late! The main thing for me was feeling safe. The employees are not creepy and I feel very comfortable with them in my home. We live in Spanish Springs so lots of bugs and since we've been using them, I haven't seen a single critter. Definitely recommended!! read more

I had Evan come yesterday, he was friendly and helpful. But, to tell you the truth,it took him 15 -20 minutes (4-5 minutes total upstairs - 3 bedroom and bathroom) to finish the whole condo/garage and patio and he told me he does not need to do the attic which I was really concerned about and one of the main reasons I hired them. I haven`t seen single dead spider or bug coming out after the extermination. I saw a lot of spiders especially in the patio area before and there were no dead ones after the extermination there . So, honestly,it makes me feel like it was not really efficient, especially for the price I paid. read more

They always do a great job and use spray that is safe for our animals. We use them every summer and spring to take care of all the bugs and spiders. I would highly recommend them. read more

I noticed some mouse droppings in the garage so I decided to call a pest company. I reached for the telephone book, and my friend says ,you are a yelper, use yelp. DUH. Needless to say i found G & R Pest Control. They are s local business, with quite a few 5 star reviews. I definitely can see why, they are extremely polite,professional and were on time for there appt. They were actually early. They did a walkthrough of the house and garage,went underneath the house and then gave me a quote and a game plan. There service includes a couple service calls and a three month follow up. Within that three months they will come out to make sure the problem is gone and you are 100 percent happy. I would recommend this company to anyone and everyone. Nobody likes calling a pest company, but trust me, it was painless and almost enjoyable. Almost. read more

Excellent experience!!!! I thought I heard mice in my walls so I called, just to get it checked out and make sure nothing crazy was going on. Mike showed up and was just awesome. He actually went into the crawl space, which was super crazy because the house was built in 1960 and the areas he had to go were small and there were black widows everywhere. He was down to earth, affordable, super friendly and I didn't feel pressured at all to buy anything. I am recommending him to all of my friends. Awesome awesome awesome! read more

I really enjoy this company! Very reliable company and Knowledgeable. I also love the yearly reminder call to schedule.

Great company. I called on Friday afternoon due to a massive infestation of box elder bugs after trees were recently cut down. Mike came out on Wednesday and did a very thorough job. I also bought a reasonably priced quarterly spray package. Also, what they use inside the house is safe for pets after drying a couple of hours. Thanks for everything! read more

Michael was great! I freaked out when I saw mice in my garage and sent him a message at 11:00pm. By the next morning at 7:45am he had scheduled me for that afternoon. Michael explained my situation, gave me a game plan and an a reasonable estimate. Thank you for being so responsive and helpful Michael! read more

We contacted G&R Pest Control for our rodent problems, signing up for a 1-year discounted PREPAID service to install traps and bait feeders around the property. This property is our second home which is only occupied a few times a year. In July 2021, we happened to be there and noticed that the traps had not been set and baited as stated to provide in the contract. There were cobwebs over the tops of the traps, rodent droppings and urine on the decks. I called G&R immediately, they sent a technician out days later to clean and bait the traps. Later that same day, I inspected the traps and found that the technician DID NOT bait them. I called G&R, yet again, they came back to bait the traps. I walked the property with their technician to make sure he was aware of the other bait traps that were part of the contract, evidently, he was NOT aware and had NOT been replenishing the bait. At that point, I became convinced that the company was not doing the job as agreed and contracted to do so then or in the past months. After a HUGE disappointment from G&R we called to cancel services. Since I prepaid for 1-year I assumed the unused portion would be refunded. I did receive a refund, although, the original discount given was charged back to us. G&R claimed, since I was canceling, they would not honor the discount and would now charge me the full amount for the prior services. I'm completely disturbed with G&R and their dishonest customer service and technicians. If I had not been at my home in July 2021, I would have never known my property was not being serviced as contracted, yet paid in full. At this point after all these alarming issues with G&R they should refund the full prepaid amount for substandard and incomplete services provided. G&R Pest Control cannot be trusted. BEWARE!! read more

G&R Pest Control - Pest Control Near Me - Reno, Nevada

"Pesty" the owner Mike is a very knowledgeable human but he is afraid of rats its kinda cute. The service is excellent and the sensitivity to animals is unique. Its awesome when a local guy does well. Please use this service and help Pesty to even greater success in his family owned business read more

They arrived early. Assessed out pest problems and were able to get to work quickly. They are the most fairly priced pest control in Reno.

Called G&R after my parents just moved to a new house in Minden and we found a problem with wasps. They came right out and took care of the problem!! So nice to be able to go out in the back yard again. read more

Based on yelp reviews, my daughter called G&R Pest Control to come to my house for ants & mice They charged me $650 annual fee & came to my house 4 times during the year. None of the workers wore "carpet booties"; the owner set a bucket on my carpet which left a circular stain. He did give me $60 to get it cleaned, but why would anyone be that careless? They were able to trap some mice, but were completely unsuccessful with ants. He wanted to spray the inside of my house which I would not allow. I asked him to spray under the house where the ants lived. Not sure if he ever did, but the ants keep coming. read more

Excellent customer service from the initial response time to Evin arriving (early, thank you!) for ant extermination. We were very happy with the professional service, reasonable cost and most importantly they did exactly what my husband and I asked and didn't try to oversell us on anything else. We truly appreciate G&R and would definitely recommend their service. read more

Evan arrived on time. Their prices are very competitive. Our home is new construction and this was mostly preventative. Evan knew a lot about the area, and didn't try to up sell. They gave a discount for setting up a yearly quarterly visit. If you are like me and like to use local Companies, give them a try. You won't be sorry! read more

Upon my first call I could have been scheduled within a few days but since I also had a tree with aphids they wanted to send someone knowledgeable about tree pests so I had to wait about two weeks. No big deal, nothing urgent to kill :-) Brian arrived right on time, was very professional, easy going, answered all my questions, and finished quickly. I don't know yet how effective the spraying was, so I can update the review in a few weeks. read more

They do a great service but holy cow have their prices increased. Almost double from a few years ago. They are very friendly and helpful and do a great job with the service and pets. Sorry to say we won't continue using in the future just due to price only. read more

I have had an outbreak of ants the last couple of weeks. I tried to take care of them myself, with no luck. I called G&R Pest since I used them a couple of years ago, and was very happy with the results then. Mike squeezed me in since the ants were starting to go into my pantry. I have already seen a difference, even though ants are tricky to get rid of and I'm so thankful to have called a reliable company to do the job. read more

Just had a pest inspection from Evan at G&R and it was great! We have mice in our attic and crawl space so we set up an appointment. He was on time, had a great attitude and was very professional and knowledgeable! It only took him 30 minutes to inspect the entire house and find where they were getting in! The inspection was free and they had a great selection of options to help us get rid of the mice! Thanks G&R! read more

We HAD, and I said HAD a mice problem that was resolved SO quickly and affordably. The company was able to come out within two days of my call, and the man who came out was knowledgeable and helpful. He didn't try to sell me on a bunch of repeat things to get more money, he simply stated he felt my solution was simple and the prices were so reasonable. I'm grateful! Thank you! read more

Mike, the owner, was very personable, knowledgable, and patient answering my questions. He didn't try to up-sell me on services or products- how refreshing! After meeting with other local pest control companies and receiving various estimates, Mike provided the most common-sense approach that was very affordable. My husband and I are now loyal customers. I highly recommend G & R Pest Control! read more

G & R Pest Control comes out every three months and sprays our house. Our home is now free of bugs, spiders and critters.The technicians are always on time and very professional. read more