Jonathan is a great tech and nice guy, to boot. He took time to listen and focused his energy on thoroughly inspecting our home. He then set the bait traps and followed up walking the perimenter with me and showed me what he'd done. I think our residence is as well-armored to rodents as it can get. Thanks, Jonathan! read more

While the service is great, their billing is horrible. They do not leave a bill with you after service, they don't mail one and they're don't return calls when you ask about the bill. Before you know it, you're in collections! I sent a payment two months, they received it and did not apply it. They also did not return it to me or tell me they were not going to apply it. Now I'm in collections again with fees. Where is the money I sent in July??? Who knows they haven't called me back. They had the payment July 13 and chose to sit on it. How is this fair? DO NOT USE NATURA PEST CONTROL if you value your credit rating!!! read more

Natura Pest Control - Pest Control Near Me - Reno, Nevada

Excellent service, expectations and findings were communicated. Natura and its team always goes above and beyond!

It's too soon to review today's service, however I've only seen two bugs inside the house in the past few years. I consider this a success!! read more

Justin our service tech is very knowledgeable. Shows up on time and calls before he comes. We retained their service to help us rid our stone walls of mice was very reasonably priced. It has only been a few weeks and we are already seeing results and a reduction in pests. read more

We've been with Natura for certain pasts for a while and have been quite happy with the response to questions and the technicians. Keith is a star for his energy and knowledge. If anything happens outside of the applications, they are quick to re-apply or adjust as needed, even going so far as to find specialized staff to explore options if needed. read more

Jose was very professional and covered in detail what services he would be performing and how they worked. I explained what issues we were having and he handled it. Hopefully our ant and wasp problem is gone forever! I would recommend Natura Pest Control! read more

We are happy with this service. They answer any questions we have and we remain essentially pest free!

Alfonso was exceptionally polite & very through. He told me what he found, a few spider webs... I was very impressed. My value was definitely worth it. read more

We have signed up for their yearly service plan. Due to my autoimmune illnesses, I feel that I can't be around toxic chemicals or elements. I have not had any issues with my health since switching to this company. I like that my dog can be around and I don't have to stress about her. They always inform you of their upcoming service. Then they show up on time and do their job. They knock or ring the bell to let me know that they are here. Then they simply do their job and are on their way. It is nice to have the peace of mind. read more

The technician was fast and efficient. Arrived on time and was thorough with the service.

Wonderful Technician addressed all areas that needed treatment inside and exterior of house.

I just signed up for Natura to come out and help take care of the ant problem we have. The initial contact with Kelsea was very informative and straight forward. She was very professional and explained the companies companies program/services. She was able to set up an initial application today which was fantastic. The Service Tech Will who came over was very personable and informed us what he would be doing today and explained the process and how the application would work. He did a great job inside and out. The value f or this service is well worth it! Thank you for!! Greg read more

Terrible job spraying and rude guys that come out and knock your things over and then they are rude over the phone as well. The value is a 0, you want something that'll work just as good put lemon and peppermint oils in a spray bottle and go to town. Worst company ever read more

Alfonso was respectful to my property, belongings, and me. He treated the necessary spaces diligently. He his someone i can trust without any supervision. Thank you read more

The technician was friendly and efficient, he took is time and answered all my questions. Very happy with the service!

Thank you for being so thorough and on time! You do a great job. I appreciate your concern for my dog as well.

Received a text with a timeframe that Luke would be arriving to perform my service. He made sure I was aware that he had arrived and timely completed my service. I highly recommend Natura. read more

I initially heard of Natura through a family referral. I was very interested in having them service my home because of the organic sprays used to keep bugs out and their great customer service. I have had Natura service my home for almost 2 years and they are exceptional. I absolutely love how easy it is to schedule a service and how they strive to make me happy. I know ants are always a problem and persistent. When I had a major ant problem in my master bedroom, they made sure to bring a supervisor after my 3rd call to make sure protocol was being followed. I was very impressed and appreciated the concern as I didn't even ask for a supervisor! The value of their service is exceptional. They're prices are very reasonable and affordable. I highly recommend them to anyone I know. Thank you Natura! read more

Service has always been truly outstanding for the 7 years that we have used Natura. Every technician who comes out is so pleasant, does a great job, and we have no pest issues anymore! We recommend them highly! read more

spiders and bugs don't have a chance. on contract for several times a year. formulated for the usual bugs and any that our currently blowing through. We have been using them for years. if something new comes up we call and they respond quickly. good quality to have keeping the bugs down. read more

I needed to initiate a Pest control service for my home. Natura was recommended to me by a friend. He gave them my name, and I received a prompt phone call with a thorough explanation of the services offered. they were running a summer special, so I got a lovely discount on my initial service. The technician, Will called and emailed me to let me know when he would be arriving. Will, introduced himself and then asked me about my specific issues. He then explained thoroughly what he was going to do. He made sure all my questions were answered. He let me know when he was leaving. Very courteous and polite young man. Very pleased with my choice to have Natura as my Pest Control service. read more

Five Stars!!! Luke was fantastic - Prompt, Knowledgeable, Friendly and Great with My Dogs! My anxiety is gone and I am at peace with my decision to tackle the ants and bugs head on with Natura. It has been less than an hour and I have already recommended you to several co-workers and friends. Not surprisingly most of them already use you as well! Thank you again!!! read more

Zach was great. He was informative and kind during the entire service. He was also very friendly to our two dogs. Overall, we were very pleased with the service. read more

Zach and all of the technicians are great. I like the quality, efficacy and safety of the products they use. Zach also educated me on additional services they'll provide to support my landscaping as I'm having aphids on some of my bushes which he was able to treat. I think it's a good value since it works, the staff is kind and professional, excellent communication too. Haven't compared prices to the toxic chemical companies because I know there is no really comparison when it comes to quality and safety. read more

Jake, thank you for a very professional and thorough inspection of our 'soon to be mice free' property. You quickly identified what we also thought to be our vulnerabilities. We look forward to the followup and maintenance inspections. read more

I called Natura on a friend's recommendation and I'm so glad I did! I have always done the spraying around my house for bugs quarterly or more often on my own using something I buy at Home Depot. It worked, so I didn't see a need to hire a pest control company. Until I found mouse droppings. SO GROSS! Burn the house down, or call a professional were my options. While they were here they accessed my crawl space to try to find any entry points, did a thorough inspection of the outside of my home, sprayed for bugs inside and outside my home, shop, shed, all seating areas and around the BBQ. These guys are so thorough! They laid traps and bait in spots that I don't see (thank god), and are coming back out after 1 week to check them all. Everything they use is pet safe, which is important as I have 2 dogs and a cat indoors. The cat is officially fired, and these guys got the job, but I can rest easier knowing that the chemicals and sprays are safe for them all, whereas my original sprays method was smelly and gross and I didn't trust my animals around it for 6+ hours after spraying. Customer service was beyond excellent. Chris and Tyler were extremely professional, explained the whole process including what they were doing and why, talked and joked with me, and put my fears at ease about this mouse situation. They are the best customer service people I've dealt with in a long time because of their friendliness and professionalism. The scheduling and reminder system is so nice for the consumer. The people on the phone are friendly and you can get an appointment within the week you call. The emails are detailed with notes about the visit, what the game plan is, what was used, and even chemical codes so if you wanted to look any of it up they provide that too. The service I'm on is quarterly with visits as needed for situations like the mouse issue where they will probably be out 3+ times in a month. No extra fees for extra visits or extra traps or anything. Simple and straightforward and fairly priced. Now we wait for the traps and bait to do their job and I'm confident these guys will have the mouse issue taken care of quickly, plus I don't have to worry about spiders anymore either! read more

I highly recommend. The company is very responsive and our technician, Keith has always been a joy to see. He is so friendly, professional, patient and willing to take care of any of our needs. Since we've started with Natura, pests have not been an issue at all! Thank you for taking care of my family, especially my baby boy! read more

Natura pest control is the best, period. Their values are small town. They know us by name, that's huge in a city that is no longer considered a small town. We were still fairly new with them when my fathers living room suddenly turned into hospice and he had days to live. While caring for my father, i noticed saw dust. They were carpenter ants, and with my father's ailing site, he never noticed. I called Natura Pest Control, and they came with my father in a hospital bed in the middle of his living room. They were there that same day.He was incoherent, but they treated him with the utmost respect and spent hours spraying and even going into the walls. Stated we most likely would need a second treatment and would know if we did, depending on if we see more sawdust. My father passed days later, and Natura never sent a bill. Instead, I got a sympathy card signed by everyone. We have been using them for almost 10 yrs. We always get notices when it's time, and we get a week reminder when service is due. Never in almost 10 years have i seen a spider or inaect in our home ever, and I am terrified of spiders to the point of crazy. Their turnover rate is very low, and we almost always get the same guy. He knows us and our house and our dogs. If we have any issues between our services, they are at our house same day, no charge, no matter how much time or how many times. They are real people with real small town values. Anyone would be foolish to go with anyone else. They are number 1 in extermination and customer service. They treat you like family. read more

I hate ants. I'm not all that excited about spiders. And those mean winged stingy things - aka yellow jackets aka hornets, wasps - whatever. I HATE THEM. We don't have any of these anymore, because we have Natura. We signed up for a seasonal (4X per year) service over a year ago. Let me also say they hire the best technicians. They are always kind, helpful, attentive, and communicate with us very well. I think they raid the local Boy Scout Troop to get these guys. Update: Tevin was here earlier today. He alerted us to a gas leak - at least the smell - that we had not noticed before. We immediately called NV Energy and he was RIGHT!! They found a small gas leak and fixed us up right away. I cannot thank Tevin enough for going above and beyond! ;-) read more

Always excellent service by Natura, and thanks Max! We count on Natura to deliver organic pest control to keep our animals safe!

I have had Natura Pest Control since October when I moved to this area. They are on time and courteous group to work with. I have not seen any pest or animals on my property. Thumbs up for satisfaction. read more

We have used Natura for 3 years. It is a quarterly service BUT if you have ANY pest issues in between scheduled services, a phone call brings them quickly back to your home. The products they use are pet friendly (we have dogs) so no issues with that. Every tech has been friendly and accommodating. They are affordable, efficient, thorough and friendly. read more

Alfonso listened to my concerns about spiders and went above and beyond to not only spray many affected areas, but knocked down all the webs. Really thorough job. We appreciate him! read more

We love you guys you are the best and you have great customer service Zach came out today and he was awsome great service!!

The uptick in heat has brought out the little bugs that freak me out. We wanted a natural solution for our property and natura delivered. The gentleman that came to service our home was very professional and very friendly. I was really comfortable to allow him to spray inside and outside my home with out having to look over his shoulder. An hour after the spraying was complete we noticed an immediate difference in the amount of pests, flies, and spiders that loved to hang out on my property.... They're all gone! read more

Excellent work. Wasps gone. They came out the same day and were efficient and friendly.

Door to door harassment by sales people. Knocking on everyone's door as early as 8am and late as 9am. Not respecting people's privacy, ignoring no soliciting sign. I strongly against you using this company. All these reviews are absolutely fake. This is a fraudulent company read more

Trevor was great! He texted me ahead to know when he'd be arriving, talked to me about activity I was seeing and went above and beyond treating our home. He was super positive and friendly and let me know when he was finished, and summarized everything he treated. Great job!! I've been using Natura for 2 years since we bought our home and we're really pleased with the service. Every technician we've had has exceeded my expectations for customer service, and so has everyone I've spoken with to schedule appointments! read more

Wonderful service as always. Fast, friendly technician. Called ahead and showed up as scheduled