Billie disappeared and offers no support. her company kept charging me every month but access to tv…read morehad stopped and there was no support. non of this is my fault. Billie would not answer the phone nor emails nor texts. I don't know if she sold the company or had a stroke or died or what. she had been very personal and if high moral values but it all disappeared I had to have my bank block the monthly charges since I have received no access to tv for several months. if Billie turned the company over to someone they just take the money and offer no access and state Thankyou for your payment. Wierd it dishonest???

They have been exceptional....where I live it's hard to get any type of internet that can push what…read moreI can use....Billie and her crew have went over and above helping find the best router/modem to get me what I needed....I can never be grateful enough for her time and effort to meet me several times to get it right ...5 stars for S&B Hometown Entertainment Robie Haney

Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Fast, professional, and very reasonably priced…read more Robert figured out what was wrong with my laptop in about 30 seconds and had a replacement part ordered before I even finished my 10-minute drive back home. I was a little apprehensive that the business was located at a residential address but I'm SO glad I went for it. Robert was professional, efficient, and a clear communicator - I use my laptop daily for work and I was so appreciative to have it working like new in just a few days. I would definitely recommend Computer Crusaders and will be using this business in the future if any new issues arise!

I brought in my Xbox series x when the disc drive stopped working. He was able to get the entire…read moredrive swapped out for a new one in only a few hours and at a reasonable price, was very professional and was willing to answer any questions I had over text. Also kept me up to date on what he was doing over text the whole time. Would absolutely recommend for repairs.

I'll have to say Tennessee is about 10 years behind the rest of the country when it comes to…read moreinternet reliability. Reliability is nothing short of A JOKE! We've been hear 8 years and enjoy internet outages for each annual bird migration to the south before winter. So you can imagine how unreliable it is during bad, cold weather.

This five star review is for in-store supervisor and manager off of Gunbarrel Road in Chattanooga!…read moreJeff H & Jackie!!! My husband and I both work remote and we had two modem routers in our home because we both had the hardwired! Well I started having issues with my modem, so I called customer Service to see if I can get it replaced! Well I'm not gonna get into major details way to much to explain, but needless to say that one representative caused my life total hell with our Internet, billing and issues with work! I went in store and spoke with Jeff the manager, and he was absolutely a sweetheart very kind patient and understanding! He introduced me to Jackie, who is absolutely a sweetheart as well, I believe she's the supervisor! They both did everything they could to get multiple situations fixed and went up and above and beyond for us! Got someone out here to fix our internet issues, and got us up and running! Our internet works so great now! They were able to fix our bill issue as well! Needless to say, I'll never call Customer Service again lol I recommend the store everyone there was very kind sweet and welcoming!! Thank you Jeff & Jackie for all you did for my Husband and I !!

The odyssey finally ended two months ago with Xfinity finally getting their act together…read more Seriously, there isn't much positive things I can write about the Comcast --based business. And many have already said it on the many negative reviews I have read here on Yelp. What galls me the most are the long distant 'staff' who answer the phone in heavy accents which sometimes is difficult to understand. And they are, in most cases, sitting in their abode in the Philippines, Mexico and other far flund places. One operator told me she 'had no supervisor' when I asked. I was put on a hold that disconnected soon after. The company seems to have a communication problem ongoing as to entering correct addresses, not keeping up with deliveries/installations and basically answering basic questions. I did finally get a tech person who cleared up the confusion of delivering my router, fixing my correct address and getting a person come over to get my computer/router working together. Hooray for small miracles.

I took a job in Huntsville and this was my only option for Internet. The great thing was they have…read moreweekend installment options. The negative is they charge $50 for installation. I missed this in my initial conversation. That's a huge red flag. I don't know of another internet provider that charges for installation. The guy came out on a Sunday and got me hooked up or so I thought. Not long after he left it stopped working but due to my schedule it took them two weeks to get back. They finally got it working- speed was as promised. Then I got my bill - my $24.95/ month was no where on the bill. After 30 minutes on the made the adjustments. We'll see how things go from here

wow service is terrible. for the past two weeks the internet has been up and down every day. three…read moreservice techs have been to our house in the past week and cannot fix the problem. calling the 24/7 line is useless. I am looking at ATT.

Speed slows down to a crawl at night. Latency is terrible compared to other ISPs. If you will be…read moredoing any streaming or gaming you should stay away. If you just want to check E-mail and half load Facebook then this may be the right ISP for you! They also talk about how great their customer service is yet that depends on who I talk to. Some are professional and polite and some are rude and passive aggressive. If they want to keep customers they should fix their infrastructure and re train some of the employees on how to talk to a customer. I am more than a monthly bill but some of them don't understand that.

From the owner: Local Service High Speed Internet…read moreManaged WiFi Dedicated Bandwidth Wireless Networking

My family moved to Tennessee three years ago. Spectrum is the service most used in our area. We…read morehave been very pleased with our internet and cell service. In the last month I have visited the Spectrum Farragut Kingston Pike office twice. On my first visited I returned an extended wi-fi box , I was very pleased with the prompt service I received. Yesterday I went back to the same office because my cell phone was not holding a charge. My phone is now holding a charge and working and overall working very well. On both visits I dealt with Cash. He was extremely professional and seemed to really care about at my satisfaction. I was very impressed with Cash and would highly recommend him to assist you with your Spectrum account.

My wife and I switched over from AT&T cellular to Spectrum online when we brought our new home But…read moredidn't immediately activate them as we were contemplating upgrading our phones. We went to the Farragut location on Kingston Pike and dealt with Cash and his partner Daniel. They were extremely professional and seemed to really care about at our satisfaction. The store was nice, and during our Sunday afternoon visit not very busy. My wife and I were very impressed with both of them and would highly recommend either of them to assist you with your Spectrum account.

Just moved here from NC. Comcast internet is atrociously pathetic. It is the worst since dial up…read more I have never sat and watched my wifi indicator turn on and off endlessness night after night (brand new computer, BTW). I called over a month ago and they said they had "problems in our area" and that the "ticket" had been in since... get this, a month BEFORE my call. Total trash.

Comcast: I'm not a flawless person. I know we all make mistakes but when a mistake is made I teach…read moremy kids to own it and take responsibility. Your company has chosen to not take responsibility or admit your representative needs proper training. I understand your representative needed to access my land to get to the poles he needed to wire service to my neighbor. How hard was it for him to know on the door and warn us? Instead I had to become aware of him when I got out of the shower and I'm standing there in the buff wondering who that man is outside my window!! When I called you simply told me to call the police. That is stupid. He wasn't peeking in my window. He was on my property and should have given us warning. This wasn't a Police matter.

When it comes to products and services I admit I am a bit hard to convince on how good they are and…read moreI don't go by word of mouth and reviews alone. I was reluctant to try this internet service as I was afraid it would turn out to be like all the other services I had in the past which is a lot and the totally unreliable services I got from the ones in the past but I gave them a shot and chose the cheapest package they had and to my surprise they wound up being the best of all. Even at $59.95 a month I can run my online weather station 24 / 7 plus run all 3 of our TV's, play games on our phones, run our computers and laptops and our tablets at a comfortable pace with no problems whatsoever. We have had 3 strong storms come through here and the first thing I thought was oh boy we're gonna lose our power and internet but to my surprise our internet never even missed a beat. All in all, they exceeded my expectations completely. Well done guys keep up the awesome work you do.

From the owner: Local Service. read more