Wow wow wow! Probably the best customer service I have ever…read moreencountered. Milt told me right from the beginning that his service was not the cheapest I could find for what I was looking for. He then proceeded to give me a lot of advice on what I needed to look for and how NOT the be taken advantage of when dealing with other internet providers. Thank you so much!!

Highly recommend Atlantic Nexus!!! If you're looking for an internet service provider where you…read moreget amazing customer service, then you've found them. I've been on the phone with Milt, the owner, and Liz...at 10pm because they were trying to help me troubleshoot a WiFi issue with my router. Milt could have waited until the next day to call me back but wanted to ensure I was up and running. He'll tell you what you need, why, and make sure you don't pay too much. Give them a call...you'll be really glad you did.

Itel Networks has a really great response time, and their cost savings over the local carriers is…read morefantastic. Blair is a person you really need to talk to if you need to save your business some money.

Courtney knocked it out of the park on this Starlink installation. He showed up in the time window,…read morelistened to what I wanted done, and nailed the installation with practiced speed and proficiency. Having gone to another installer who had a lower price and was disappointed, Courtney pulled it all together in perfect fashion, and made it work. use this company and you won't be disappointed.

On time (actually early) installation. Over and ABOVE service. Excellent explanation and review of…read moreDish features. Can't say enough good things about the experience.

Well ETC worked diligently to trench fiber up the mountain to our development. The sales process…read morewas actually delightful. They explained the services and pricing as well as the installation and billing process. Everything went off without a hitch. I have been enjoying the service since October 2024 and have to say that everything has been great!

Fast reliable service, "city" speed at "country" prices!! I've had ETC for over 5ys and the prices…read morehaven't changed. They're service & knowledge is outstanding and they're happy to help. Since they're also a security company, someone is there to answer the phone 24/7. Jasper water & power has increased prices, if you ask me, to pay for the new neighborhoods being built, but not ETC! Definitely recommend!

Hate that everything they tell you is just a lie. Just something to get you off the phone or chat…read more Terrible accents for a southern boy to understand. When I tried calling the local office, someone with an accent started screaming at me. I asked to speak to someone in the local office, and he started yelling asking if I thought Windstream started in Dalton Ga. He just kept screaming that I needed to call customer service and hung up on me. I called same number back and he went straight to yelling and screaming telling me not to ever call that number again, and then hung up. I didnt get to say anything. A couple of c/s ppl have helped, but when you have talked with 20 of them and only 2 tried. Thats bad.

The customer service is awful. They make it very difficult to speak to a person. They are rude, not…read morefriendly, and the English is poor. they charge $6.95 to run your card, and if it doesn't go through they will continue to run it, while charging $6.95 each time. Asking a person to reverse these charges is near impossible.. also my service would lag a lot, and randomly go out, taking up to 10 minutes each time to reconnect. The charge of $128 a month is ridiculous. I wouldn't use them if you have another choice.

Worst internet service I've had. The so-called "fiber" internet gets good speeds some of the time,…read morebut for huge portions of the day it's less than half what we are paying for. For about 3 hours each day it drops even further and every couple of days it drops out altogether and stays out for 1-10 minutes. This makes it impossible to use your internet for work or anything important like banking or investing. I suspect this is due to some kind of "throttling" algorithm. It has that 2005 feel to it when ISP's would secretly throttle their customers just to save bandwidth. Anyway, if I figure out how to get pro-quality service with another company, I am done with TVN. They do not take it seriously. The service is intermittent and wildly inconsistent. When you call them, they never admit that anything is wrong.

Same thing as last night. In the middle of watch ESPN and the cable goes out. I have been sitting…read morehere for over 3 hours now with no tv... signal says... unavailable. . Who is running this place.. no weather in the area for the second night in a row... this is horrible... guess I'll have my night ruined 2 nights in a row..

I've been trying to get a hold of my business account manager there for months now every time I try…read moreto reach somebody out there doesn't work. They gave me their business lines. No reply. I've texted. I've called beyond disappointed. Because when I walked in there, honestly, I felt truly like they were gonna be the ones to help my business. Doesn't seem that way. Pictures available I just don't wanna throw anybody under the bridge.

They work with you however they can. Chris is awesome, I've bought multiple phones from…read moreThis location. Everyone is Super friendly.