Wow, just wow! Could not have asked for more. They were beyond thorough, excellent communication…read moreand reasonably priced. Mike, who came out, was fantastic. He explained what was going on and how he can help. Call them if you need any help. We will use them again for sure.

These guys are truly as good as it gets! We have used these guys a few times and have been…read morecompletely satisfied. I contacted them initially here on Yelp and they were responsive. Scheduling was a breeze and they arrived on time as planned. We needed some light fixtures hung and an electric vehicle charger installed. They are honest. We had wanted some can lights put in and they told us up front that since the beams in our ceiling were lined up with the existing light, the cans would be off-centered, so we opted not to do them. This was a majority of the project too. On the lights they did hang, it was efficiently done and priced well below competitors. They were able to give quotes, including for the electrical charger sight-unseen, which many other could not do. And they stuck with the price. I will use them for all my electrical needs going forward.

We wanted to have a home theater in our basement and took an appointment with them. The guy came as…read moreplaned and we show him the place with our needs. We never heard from them since. I guess we were too demanding

I'm interested in a pair of speakers they carry so I filled out my info on their "Contact Us" page…read moreon their website. That was three months ago and I NEVER got a reply. So, I called two days ago and spoke to Kurt about the speakers and inquired about them accepting trade-in speakers. I figured they wouldn't because I purchased them a while ago from a different dealer, but figured it wouldn't hurt to ask. Kurt informed me he'd need to ask the owner and call me back. As I stated that was two days ago, and I never got a call back. I just called again and Kurt informed me that he "handed it off" to the owner and he was supposed to call me, which never happened. I guess the $7,500 (before tax) I was going to spend to simply pick up a pair of speakers means I am not worth the time it takes to make a simple phone call. Luckily Crutchfield carries the same speakers for the same price and they are quite interested in my money. I wanted to support a local brick and mortar store instead of an online behemoth, but unfortunately I cannot think of a reason to support such poor customer service.

Communication was excellent. Texted us a picture of who was coming to the house and kept us abreast…read moreof his arrival time. He arrived on time as well. Wiring from house to the fire pit was all of a sudden not working. Dakota troubleshot it very quickly and gave us options to replace the wiring. Dakota was very respectful and efficient and they'll be back to do the work next week!

I had Arc install a hardwired EV charger. Service was…read morefantastic and professional. Pricing better than their competition.

I had a GREAT experience with LOTS. I would highly recommend them. Steven and Leo were on time, we…read morewalked through the multiple jobs, they explained the process and product they would use, gave me fair pricing same day and I felt no pressure at all to proceed. Once I gave the go ahead, they completed the work same day. One of the main reasons for a 5; everything was as I requested, they were respectful of my house, respectful to me and my family, very polite and very professional. Hope you have the same experience.

Steve and Leo did an amazing job installing a living room chandelier and added a breaker and…read morere-wired my husband's tool shed. They were quick to reply back, quote the job and schedule in a timely manner. They are very friendly. Will use them again.

I was in the market to upgrade my security system, but I wasn't sure which way to go. I started…read morelooking for some of the things I wanted to do, and I found Callaway Security. I got several different quotes with the details of the process. I was very pleased with the presentation of everything by Callaway Security. Once we got the installation date scheduled, everything went very smooth. I got exactly I was looking for. I am very happy with this purchase. I will give them a call back when I upgrade my theater.

Bought a new place and can't get the security system working. It's a Honeywell system so I Googled…read morelocal Honeywell technicians to get this company. Spoke to answering service then received a call back saying a technician can come out to diagnose the problem. I explained I'm not sure I want monitoring but just a service call and asked how much that would be? She said we send technicians free to diagnose the problem. My original appointment I did have to change as I could not be home so I rescheduled for today. Had an appointment at 9:30 this morning. Received a phone call at 9:15 asking if I could text pictures of the security system. Received call back and was told it's an older system and I would need to spend $500-$800 for a new system. The system when I moved in was working so obviously I did something to make it not work. Just wanted it fixed not a new system. Was told I would need to call ADT. I asked a dealer or direct. Robert said "Direct and good luck with that". If all I had to do was text pictures then why would I set aside time in my day and juggle other things reschedule if you don't send a technician out as requested and discussed? I would never use this company. Robert was short and rude. DON"T USE THEM! See Robert's reply below. He is correct in that I'm not a paying customer and now NEVER WILL BE. I called in and the woman said they could send out a technician to diagnose the issue. I asked if there was a fee assuming there should and would be. She stated again, "we send technicians free". What they do is fifteen minutes before the scheduled appointment call request pictures of the system, that's their type of scheduled appointment.

I had Servicewise remove an old bathroom fan and install a new combo light/fan with new duct work…read more Also installed a timer for the fan. They did a great job and were conscientious with following up.

If I could give them less than one star I would. They totally ripped us off charging us 772.50 to…read morereplace the flange on a toilet and put the toilet back down (they didn't even have to remove it). It took them just under one hour to do it. If you don't move forward with the work, they charge you a service fee of 100 dollars to come out. We had no idea the work would take this short of time but we knew it was high so we paid attention to timing and have it all on our security cameras. STAY FAR AWAY FROM THEM. We have used them for electrical and always thought they were expensive but we had no idea they were such crooks.

Brad went well! I've been using Entertainment Mart for…read moreseveral years now and I've NEVER been disappointed. Dependable turn around time and very fair pricing!

Called with a TV problem and was ready to bring it in for repair. After some discussion they they…read moresaid I may not need to bring it in at all and solved my problem on the telephone. Great attitude and when I really need service, I know where to go.

I really wanted to rate the company higher. I've given them months to get it together. The service,…read moreconsistency and reliability just isn't there. I like the tech, Jeremy, but the company is a mess. No online billing, no response without several follow-ups, billing for a Control4 4Sight subscription despite it never working. And also requested multiple quotes for additional services, like automated blinds, and it took weeks and my follow-up to get a response. It also seems they're not very familiar with the product. After months, I'm still trying to undo/change presets from the previous owner, but only the dealer can do that. And isn't.

When I built my new home I used Audio Intersection for my low voltage, WiFi, security and whole…read morehouse speaker system. I have been nothing but impressed since! The installers took care of everything so literally all I had to do was come home and turn on whatever I wanted to use - whether it was the internet, the SmartTV or the sound system. When I had a small issue a couple of weeks after installation with the security system (oops, it turned out to be operator error and not their fault!) they promptly sent someone out for a free service call so I could feel secure in my new house. During the quoting process, Ryan also made really good recommendations when it came to what equipment and services to use. If you're like me and want to put yourself in the hands of the experts when it comes to home audio, security, etc. etc. then I highly recommend Audio Intersection!