He did a great job going around my house and figuring out the best setup. Ended installing antenna…read morein attic and it works really well and it was very cost effective.

We lost TV signal this morning...so i did the old crawl around the attic for the antenna connection…read morecheck and the crawl space for the power splitter and all looked normal. Luckily our modem/router input had been rerouted around the splitter so it was still up. I did some looking around and found ADTV and figured to give them a call on a Saturday afternoon no less...figure the odds of getting someone knowledgeable. Blessed by the Universe...Ed answers the phone and we chat for at least an hour...most impressive is all i can say. He guessed the powered splitter was capoot...i was skeptical since the green light was still on. There was an old manual splitter...Ed suggested rerouting the antenna then connect a TV and try the auto signal search feature...98 channels found....yeah man. So i am connecting the other 2 TVs and we are set.

poor customer should be called no customer service . always charging me twice a month never ever…read morehave i gotten a refund..

This service is awesome! They have all the channels. I went on the Clear Connect TV website and…read morefollowed the installation instructions. I purchased their 1 month 2 TV connection because they were offering two for one pricing. This is great!

We had a phone stolen in transit. It's okay. That does happen. I understand. We finally get it…read moreproperly submitted in their system that our phone was stolen( their system is a huge part of the problem- the platform is terrible), but then we were told we had to submit a police report and return it to them within 3 days. I didn't expect them to make me jump through hoops as I have never even disputed a cent on my bill but that's okay, I called and had an officer come by and filed the police report. He said it would be three to five business days for the report to be available. Although I could possibly get it a day sooner if I go to the police station and ask for it in person. I do obtain it on the third day And while I'm at the police station, I receive an email saying that my case has been closed because I have not sent in supporting documentation. So I start the process all over again and upload all the photos of the package being ripped open and clear evidence of tampering. Keep in mind their policy for refunds and returns deceptively states that you have 14 days from the day you placed your order, NOT 14 days after the package was delivered. If the package takes 5 or 7 days to get to you, that is part of your review period to determine if you like the product. So with my wife's phone being stolen and the refund not progressing, I wanted to return my phone I had purchased. I was fed up after jumping through hoops (they also requested I file with the FCC and wanted a copy of the complaint filed, but as this was during a government shutdown I called the number they provided right in front of them which had an automated message saying they were closed due to lapse of appropriations/funding). It's not just this location. The other one on Roswell was terrible, worse than this one. I had to continue dealing with an issue while I was out of town so I visited the store in Chattanooga, they couldn't do anything either. I love the warm tone and effortless friendly vibe of the Filipino people, but don't expect the customer service center to be able to do anything. Pro tip for any polyglots reading this: if you do as my wife did when calling customer service and press 2 for Espanol, you will likely get a us-based representative. Ours just happened to be in Atlanta as well. At least they were Frank with what next steps we should take and told us there was no evidence of a replacement or report of a stolen device anywhere in their system. Comcast is a disgusting Monopoly. They mismanage taxpayer subsidized infrastructure funds And lobby, federal, state and local governments to block out alternative providers.. Because why compete when you can just pay to make competition illegal. Yes, they are cheaper than the big three, but far from the cheapest, and those cheaper options also include perks like international data. It took nearly 4 months for all this to be resolved. Most people would eat it despite the $2,000 loss as they have work and kids to take care of. Or they simply do not know how to work through the grueling process that Comcast intentionally forces you to go through in hopes that you will give up out of frustration. The mores of the corporation are structured such that their incompetence and ineptitude is the source of their profit. And that profit will come from you whether you can afford it or not.

Xfinity is the worst. Repeated outages for "planned service " without any notification. Their AI…read more"customer service" is also terrible. Avoid at all costs if you have any other options

I am writing this review today to give praise to the retention specialist Monea in the Carolinas…read morefor giving me good reason to stay with Charter / Spectrum communications. I have been a loyal customer of Charter Internet for over 15 years and have on several occasions considered to move to AT&T or a different ISP. On my most recent attempt to cancel my Internet services with Charter communications, I spoke with Monea who was able to effectively communicate the reasons why I should stay with Spectrum. She was polite, professional, and very kind and patient throughout the whole ordeal. I want to give high praise and a 5 star review to Spectrum for their excellent customer service and service overall. Monea is a true keeper. Thank you Monea and Spectrum communications for being a outstanding Internet Service Provider. 5 stars and two thumbs up!

These are just con-men. If you have any other options, rum from these villains. When I cancelled my…read morecable service, my so-called high speed Internet slowed way down. I rely on my Internet to do my job Right now I have to reboot my TV/router 10 times a day. These guys are criminals.

Although I am trying to like their services, they are so behind the times. DVR one show at a time…read morereally? And it can't record while you watch something else. Where is that done? Will not be keeping them.

Customer service is horrible. I was with Charter for almost 10 years and two months ago I moved to…read morea new home. At that time I tried to initiate a disconnect request online but was told that I had to call customer service on the phone to make the request. I did that and was assured that the service was ended. Now, two months later I'm getting collections contacting me for an unpaid balance of almost $300. They have no interest in even discussing it, and have put it on my credit report. This is a dirty game. I have to call on the phone to get disconnected so there's no paper trail, and then they just say they didn't get the call from me.

I'm giving two stars because the service was fine while I had it, but ending service had major…read moreproblems. Here's what happened. The first representative I spoke with verified my account and forwarded me to someone who could end the service. This second representative picked up, said hello, and disconnected the call when she heard I wanted to end service. I called back. A third representative verified my account and forwarded me to a fourth representative who picked up, said he was in Nashville, and disconnected as soon as I said I wanted to end service. I called back, and spoke to a fifth representative who resolved the problem quickly and politely.

Internet air is dogshit. That's pretty much it. Gateway goes out 10-15 times a day I'm not even…read morejoking. Save yourself time money and energy and go with anyone else besides spectrum because they are also greedy dipshits.

I recently moved back to this side of town and needed to get my internet set up, so I scheduled a…read moremodem pickup at this location. Wrong move. I wish I had read the Yelp reviews before ever stepping foot in here, because I ended up back twice. The first visit, I figured it would be quick: hi, I'm with Xfinity, here to pick up a modem, thanks, have a great day. Instead I got roped into what felt like a timeshare presentation about signing up for Xfinity Mobile. I told the rep upfront I needed to get back on the road, but that didn't stop him. He pulled out a piece of paper, questioned how much I was paying for my service, then finally went in back to get my modem, all while I kept saying no thank you. He sat back down, brought up his manager, and said that since I'd signed up through a special package with a free year of Xfinity Mobile, it would really be best if I signed up today. I said no again. He then told me that if I declined the mobile activation, Xfinity was required to let me know they could add an extra $40 to my bill down the line. I said that sounded like a deceptive business practice, and he acted offended, saying "deceptive" was a pretty harsh word. When I asked when that charge would actually take effect, he admitted there was no set timeline, it could just happen at any point, and then tried to sell me again. I finally said I just needed the modem, thanked him for his time, and walked out after about 20 minutes. Round two came when I had issues with the Xfinity Mobile app. I did the usual troubleshooting, called customer service, got escalated to "the highest level of tech support," and was given a reference number and a promise of a callback. Three weeks later, nothing. I called again, sat on hold for 30 minutes, talked to a rep, got put on hold for another 15, and was then told I'd need to go into the store. So I did. There were at least seven employees, four people being helped, two more in line, then me, then a ten minute wait, then three more people behind me, then another five minute wait, all while three employees stood around doing nothing until someone finally suggested checking people in so the line, which by now stretched out the door in the July heat, could actually move. Once seated, I was called back fairly quickly and explained the situation. The rep said someone else would need to help me. Thankfully it wasn't the same guy from my first visit, though he was working that day, which made it almost funny when the rep I was talking to while waiting tried to sell me Xfinity Mobile too. When I pointed at him and described my earlier experience, she basically called him a liar, since Xfinity doesn't actually charge you for skipping the mobile package until a year after you sign up for service. The second rep finally came over, I explained everything again, and after about ten minutes of him fidgeting with settings and handing my phone back without turning my VPN back on, he said there was nothing he could do. Then, of course, he tried to sell me Xfinity Mobile too. Who's your carrier, how much is your bill, the whole routine. At the end of the day, the reps at this store don't seem to care about actually resolving your issue. It's obvious they get some kind of commission for signing people up for mobile, and it's blatant to the point of being uncomfortable. Here's the kicker: later that same day, on a whim, I tried once more to fix the app myself. All it took was disabling Safari cookies on my iPhone and restarting the phone. That's it. After three weeks of waiting on "the highest level of tech support" and an in-person visit where an experienced rep did nothing but try to sell me something, I fixed it myself in five minutes. Do not go to this location. Go to a different Xfinity store. I would never set foot in this one again.

I spent two and half hours in store on Saturday for mobile phone service. Total disaster. I have…read morehad Att for 25 years, but got Comcast cable and was told I had to have mobile xfinity. She switched my phone to xfinity without my knowledge ...she gave me my phone back and said have a nice day. I noticed at 10pm Saturday night what she had done. A total nightmare. I will never use Comcast at Hiram again. Went to Douglasville store this morning and they were very helpful.

DO NOT TRUST COMCAST/XFINITY WITH YOUR PERSONAL ACCOUNTS! They can definitely do better in…read moresatisfying customer needs but they won't. It is ALL about getting into a contract, but customer service LACKS in reaching out to customers when the contract is about to end. Once the contracts end, your bill SKYROCKETS!!!! THIS IS UNACCEPTABLE! The "peace of mind" of having a company have your personal checking/savings account for auto bill pay is NOT THERE! Personally, I HIGHLY DO NOT RECOMMEND THIS COMPANY TO ANYONES NEEDS!!

I spent literal hours of my weekend trying to resolve an issue, and they did such a bad job that…read moreI'm now sharing my experiences everywhere. I had the app crash once, multiple "accidental" disconnects of the chat, and my router spontaneously reset itself during one chat (which has never happened before). Each time, I had to start over from scratch. It took 8 people before I gave up, and all I wanted was some sort of customer loyalty discount because another provider charges half what they do. I didn't need half, but I thought we could negotiate lower. When doing that took over an hour, I asked if I'd be receiving a survey. I explained that my issue was with the policies and procedures, not the customer service reps, but I couldn't get anyone to answer that question. After multiple times my chat just disconnected, I requested a supervisor, which they refused to provide to me. Then, I looked for a way to email to inform them what happened. There's no asynchronous way to contact them unless you use Reddit or X. If there is, it's so well hidden and denied by everyone at the company, that it functionally doesn't exist. They aren't seeking opinions because they don't care if your experience is bad because they assume you have no other options. And that's not a conspiracy theory, the call center worker actually told me that switching to another company wouldn't resolve my problem because no other company would be able to provide fast internet where I live. Bottom line: If you have any other option, I can't imagine it will be worse than XFinity. I suppose if you find a company that also comes to your house and kicks you after providing bad service at ridiculous prices, that would be worse, but that won't happen as long as they have to pay an actual employee to do that because that would require them to adequately staff to support the number of customers they have, and that doesn't seem to be a priority.

I needed someone to install some security cameras at my business. They suggested the hardware and…read morewe collaborated on the locations of the cameras. They ran all the cable and got it all set up for me over a 3 day period and everything works great. I would use them again.

From the owner: We are a commercial cabling company that offers specialized services in networking, security…read moresystems and other low voltage wiring solutions to businesses of all sizes. Our commitment to excellence ensures that our clients receive the highest standard of service. Your satisfaction is our foremost priority. - IT Consulting - Business VOIP Systems - Voice and data cabling - Security Cameras - Network infrastructure - Network configuration - WIFI Access point configuration **PLEASE NOTE** We do not offer any type of repair, servicing or cleaning for consumer devices.