Amazing service from beginning to the end!! The customer service was beyond excellent, friendly and…read moreso professional!! Aaronette was so helpful and answered all of my 500 questions lol. She was very patient and sweet. She worked very hard to make my installation happen with my insanely busy schedule. She reach out to the technicians and asked them to stay late to get my T.V installed. The two gentlemen were very professional, friendly and nice. They were as quick as lighting lol. I swear it took them 5 minutes to mount my T.V above my fireplace(joking). They were helpful with any questions that I had and made sure that I was satisfied with their work. Their work is amazing and fast!! I will use them again fir sure!! Highly recommended!!

This company with the most unprofessional company I have ever dealt with. They were delayed and…read morecoming to my home to start the project and then required a second day which was not a problem, however the day they gave me I explained I had to leave by a certain time. They came to complete the work and at the time that I was required to leave I left and they were still working. I have provided them with not only the dimensions and the exact theater chairs I was a stalling and explained I would have two rows. This was reviewed multiple times with both installers. When I got home there was frayed carpet everywhere from the making of the platform to which they did not clean up, and pencil marks everywhere (on newly painted walls) from drawing on the walls where the placement of the speakers would go. When I contacted the owner to discuss my expectations not only for my future business with them and also referral business (yes after hours...I'm a real estate professional and definitely am used to working odd hours) to have a discussion, the owner referred me to the office line. In fact, my $12k in business and even more in a potential referral business was dismissed because he didn't get the business (which I have no control over). Furthermore I had issues with the installation of the front door lock to which they provided very little assistance in fixing and had me searching all over the Internet to fix. Additionally, one of the cameras continues to go off-line constantly to which they wouldn't correct and then stated that they would not correct these issues because they had discounted my services and giving me a free Roku, which didn't even work. And did I mention they wouldn't provide me with the business to which the TVs were purchased so that I could register them! Lastly, when I called regarding the incorrect placement of the platform, it was explained to me that I should have told them where to put it. Given that these are professionals, and they knew I was putting in two rows of seating, the exact seats as I had provided a picture and link to them, and the size of the room to which they measured, they should have known where to place the platform. They refused to come out and correct the issue without charging me a fee. I would never recommend this company to anyone. I am a professional real estate agent and small business owner myself I would never treat people the way this company treated me.

Picture Perfect Tv Installation is a great company. They done a wonderful job installing all three…read moreflat screen tv's inside my home. I recommend them to anyone who wants great service.

The young man that installed our TV was very professional. He arrived before our appointment time…read more He asked questions about our preferences and ensured we were satisfied with the installation. I love this group! Definitely will recommend using Picture Perfect TV Installation!

Tech 1st solutions provided the best customer service. They were on time and professional. I was…read moreable to get quality work for a reasonable price. I was impressed with their work. I highly recommend tech 1st solutions. By the way, the guy that came out for my installation name was Anthony he was awesome.

I called on a Tuesday and they came out on Wednesday evening . The technician was on time,…read moreRespectful and it didn't take long at all to instal my camera, and to hang my TV's. The price was really reasonable. I'll be calling them back for more work. I really appreciate them being on time.

**Response to Cheryl A**…read more Also, it appears that your company only has a history of disputing negative reviews below by many other people other than me and always skirting responsibility...Being a responsible business owner means trying to make it right with your customers/clients instead of always trying to level blame on their shoulders while AAA says they have always done everything right...This is very typical of a business that deserves poor reviews. Just for some insight as well to the level of "Non-Quality and Nightmarish" work that AAA does. Please the pictures attached of the main Control 4 housing tower that AAA installed and look how disgusting, dirty and dusty the tower is to this day! You would think that if you paid a company $30K to install a full home automation system that they would at least have the professionalism to clean up and turn over the system in a very professional and clean manner instead of leaving it like these pictures show, correct? Well they didn't so if anything speaks a words it should be these pictures! Being a Yelp Elite reviewer I ONLY give poor or negative reviews when they are warranted...as you can see from my profile I have given many 4 and 5 star reviews but when I do give a 1 star review it is for a reason especially considering I am a fellow business owner of over 16 years and understand the negative implications these can cause. If you are looking for a Ethical, Quality Driven and Responsible Home Automation company RUN AWAY from THIS ONE and DO NOT LOOK BACK! I know this review sounds harsh but it is as truthful as can be. In 2020 while doing a major renovation of our penthouse condo, we decided to retain AAA to design, wire and install our Control 4 Home Automation system complete with RGBY Lighting, Control 4 Lighting and Switches and Lutron Shades...A Project that was well over $30,000 without even finishing ALL of the shades. Not that they have received ALL of their money they refuse to assist us in helping us achieve a fully functioning system. Recently some of the programming went "wonky" which is part of the issue they caused with the driver's they installed and the owner literally told me to reach out to the guy who sold us the system who no longer works for AAA, how crazy is that. When I called to confront him about this ludicrous statement he told me to "shut up"! Being a business owner for nearly 2 decades I truly understand customer service and ethical conduct as a business owner and Phillip Ampel the owner of AAA is probably one of the most unprofessional, dishonest individuals I have come across. I will update this review accordingly in the future with also pictures of how they left the Control4 cabinet install etc. once I get them uploaded. I will also update it accordingly to give insight as to how things are going with AAA in terms of getting our system operating as we were promised it would at contract completion. Stay Tunes, I am assuming we are going to have to go the route of litigation!

Words can not express how grateful I am for the installation project that just wrapped up at my…read morehome. Your guys were beyond professional and personable along the way, and my home theatre is beyond my wildest dreams. They showed me everything that's as going on, and walked me through how to use my home system with ease My home theatre makes it feel like I'm in the movies or at the stadium. No better company in Atlanta.

Worst installer of my life paid the deposit forgot the Wires said he was coming back never did…read morenever contacted me or called me to touch base. Go get it done by some real professionals guys. All around thumbs down.

I just HAD to leave a review! The owner, John, and his assistant (I forgot his name- I aplogize)…read morecame through for me today! I called today and they showed today! Very reasonable prices, very professional and very quick!! They mounted my TV with NO WIRES showing and threw on some LED lights. I'm loving it! I know I talked them to death but I just wanted to know what was going on. I'm certain they were glad by the time they left with all my talking! Sorry fellas I just need to know things. Anyway, thank you for your patience, professionalism, prices and correcting a previous mounting mistake from someone else! I will def spread the word. Bless.

Filled out an inquiry form on their site to install outdoor speaker system around the pool and got…read morea call from Cooper the next day that he could come out to give an estimate. Recommended an alternate product that was superior to what we wanted. Install guys were great and done in less than 3 hours. Also showed us how to use everything and answered all of our questions. And we absolutely love the sound system! Hands down would use them again and we recommend them to everyone who loves our system.

I have been dealing with GHT for a couple of years now. This time I had the pleasure of working…read morewith Travis. We were wanting to upgrade our projector from a JVC NX7 to the new JVC NZ900. Travis told me they were so new we had to order it to get in line for them so he did. After a month or so the projector came in ahead of schedule. This upgrade was also for all the gaming I do in my theater room so this projector could do 4k 120HZ which was something my last projector could not do. Travis sent Rafeal over to install the projector and some fancy switch and we had to get new HDMI cables that could carry 4k 120 HZ. Well the switch would not do what was advertised they tried for a long time to get the switch to do the 120 but it would not. They came out a second time this time with Rafeal and Chris they worked a long time making calls and looking stuff up to figure out what the problem was. The kept me informed of the plan to fix it which involved putting a new board in my receiver and ditching the fancy switch. So the third time they came out again always on time if not a little early. They got it working in no time with the proper piece they needed. We cannot stress enough how pleasant it was working with Travis, Rafeal, and Chris. I strongly suggest using GHT it is a local owned company and they do amazing work if you are interested in High end stuff. I used to try and save money and use the big box places but they just do not have the skills nor the equipment that GHT can get a hold of. They are super knowledgeable you will not regret using them.

We love our new home theater setup and the whole team at AVI (Stephen, Chris, etc) did an…read moreincredible job. They brought top-notch expertise and recommendations but were also willing to work with some of our very specific custom asks including a ceiling star panel. They did such a good job on the theater we decided to have them setup our home network and handle a complex wall mount for a living room TV. In the rare instance that we didn't like something, they quickly returned to make it right, showing incredible professionalism. Highly recommend AVI for any home tech related projects!

AVI helped me get my home better equipped for my technology needs. The team that came out was…read moreprompt, courteous and helpful. They are knowledgeable and resourceful and made sure I knew how to use all of the new equipment. They were very thorough in testing the functionality of equipment and connectivity of the apps. I can't wait to have friends and family over to see how smooth and streamlined everything is now that I don't have cords running everywhere and it is so easy to use! I am super impressed with Shawn and his team!

Hi - We moved into a house with a dated Crestron audio system and wanted to have it updated. I…read morefound Interactive Automation on the Crestron website and Barry Newton quickly responded to our inquiry and provided great advice and direction. He and his colleague (Elias) installed an updated system this week and their "can do" attitude was fantastic. The system now works great - many thanks!!

My husband and I "inherited" Interactive Automation when we bought our house almost 2 years ago, as…read morethey installed the audio visual setup in our home for the original owners. Since moving in, we have completed multiple other A/V projects with Interactive Automation. We could not be happier. Barry Newton (the owner) and his colleague Joe Warnett are the definition of outstanding customer service. They are proactive, knowledgeable and most importantly, extremely responsive (even for the occasional after hours or weekend call). We have referred several friends to them and we would not think of using any other A/V company for any future projects. They are truly outstanding on every level.