This company did great work for our business so I highly recommend them. They explained how to use…read morethe system very well.

From the owner: We would like to keep all of your assets safe and security by providing reliable security system.read more

My initial review was terrible, but after getting past their first line of defense, a woman named…read moreJakira helped me and she could not have been more professional or helpful. It was nice to speak to someone who was not reading off of a script and also fixed the problem. Even if she didn't fix the problem, her professionalism was top-notch. But come onADT, that first line of calls is horrific. Well done, Jakira.

I can't even give them any ratings not even one single star. They DO NOT deserve it. I have never…read morebeen so glad to be done with this ADT home security services. So disappointed, I can't remember them all. Trying to get to speak with and deal with a live and for real person that speaks English was unbelievable. The majority of the time I spoke to Ai. The trouble shooting was no good. Everytime a tech had to come out in person if that was even possible. I had to pay and was charged whenever I had problems that was never solved. Plus they kept repeating itself. Many packages that I paid for were taken/stolen from my porch, but no recording from it. The latest just last month. When I came out of my house to check my mail in my mailbox. Some young lady came to my mailbox to meet me to let me know that she was the one that rang my doorbell. I thanked her for that, but there was no recording when she entered my yard less known entering my porch. Plus I started to call them on Saturday. Ai said that I had to call back on a weekday/business day when the office opened again. Ok I called back on Monday by 9ish am. Got Ai once again. So I didn't get nor talked to anyone, a live person until 3pm the same day. She was a foreigner. I kept asking her to repeat herself, so she acted like she got an attitude with me, because I couldn't understand what she was trying to tell me. So I write down everyone that I spoke to over the phone. Plus I asked them to spell it. I had to go through so many and too many changes in order to cancel from them. I had to keep telling them over and over again several times why I wanted nothing else to do with them period. I shouldn't have to go through all of those changes in order to cancel from them. Before I hung up all together I wanted a confirmation number, and a confirmation letter of cancellation. The local office here never answered the phone, because I wanted to return all of their equipment that belonged to them. They said that the equipment was mine, and I didn't owe them anything. So if anyone else is trying to cancel with a this particular security services. Good luck on any of that. Plus I will advise you to get with and go in person to talk to one of your bank representative to inform them to put a block on all of transactions that ADT will try to withdraw after the fact. Decline them for future references. I'm just saying.

My husband did quite a bit of research, reviewed YouTube videos, asked a ton of questions and…read moreneedless to say we were extremely impressed with the professionalism of the installation crew, the camera quality, and the price! All of the available add ons, along with the education provided by the crew, definitely aided in us feeling more safe and comfortable being brand new home owners. Thanks guys!

So grateful for the help I received, absolutely went over and beyond to be sure the electric…read morefireplace install was exactly how I wanted it. To take the time out to be thorough and ask important questions is something that was done for me through this process and I can't thank Taleen Tech enough because I never would have received this type of genuine hard work from any one else. Every question and concern was answered. The final product is way way more than I ever could have imagined. I'm thrilled, exhilarated, words can't describe how thankful I am to have you help me with this project. I know Taleen Tech will continue to be a blessing to others as to me. Everything was worth it. Thank you very much.

From the owner: For residential and businesses tech equipment installation and repair. Security systems…read moreinstallation.

Fast under 30 minutes, replacement keyfob for my f150 truck since I lost one of my car keys…read more Friendly customer service at a fair price.

The price and service were great! Spare key for 2024 RAV4 hybrid purchased and programmed in less…read morethan 30 minutes!

Sorry for this late review but I have to give a shoutout to my installer today CJ Wilson the guy…read moreliterally waited on me to get up to install my system and literally made me feel comfortable letting him in my home after I grilled him but he handle the pressure perfect very young guy didn't expect a guy his age with such great customer service and patience he answered all my concerns with true concern for my home. Now I never give my friends or family number out but today I sent him 3 referrals if you see this CJ keep up the good work. And I'm sorry for your lost Sincerely

I had a disappointing experience with the Vivint sales representative Eli Reid. Before I signed the…read moreagreement, he was very attentive, responsive, and made it seem like he would be available to help if I had any issues. After I signed, that completely changed. The installation was never completed. The technician came out once but couldn't finish the installation and returned a few days later. When he came back, I told him I no longer wanted to move forward with the service. I was told I would have to pay an additional $100 to cancel on top of the $35 I had already paid, even though the system had never been fully installed. When I later spoke with a customer service, I learned that there was a way to properly cancel my service and that my sales rep (Eli Reid) could assist with that within minutes. When I contacted Eli to provide me with what was needed to cancel, he said "Sure! I'm working right now, but I will take care of it when I get a moment." Afterwards, Eli text me and literally said, "She's just going to have to keep it." Very unprofessional and not at all assisting. I guess he's no longer willing to help. I understand that companies have contracts and cancellation policies, but I expect honesty throughout the sales process. If promises are made before a sale, they should still matter afterward. I hope Vivint provides better training and accountability so future customers receive accurate information from the beginning. All in all, if a gentleman by the name Eli Reid (I.D. 609711) comes by your home, ask for a better sales rep.