Filled out an inquiry form on their site to install outdoor speaker system around the pool and got…read morea call from Cooper the next day that he could come out to give an estimate. Recommended an alternate product that was superior to what we wanted. Install guys were great and done in less than 3 hours. Also showed us how to use everything and answered all of our questions. And we absolutely love the sound system! Hands down would use them again and we recommend them to everyone who loves our system.

I have been dealing with GHT for a couple of years now. This time I had the pleasure of working…read morewith Travis. We were wanting to upgrade our projector from a JVC NX7 to the new JVC NZ900. Travis told me they were so new we had to order it to get in line for them so he did. After a month or so the projector came in ahead of schedule. This upgrade was also for all the gaming I do in my theater room so this projector could do 4k 120HZ which was something my last projector could not do. Travis sent Rafeal over to install the projector and some fancy switch and we had to get new HDMI cables that could carry 4k 120 HZ. Well the switch would not do what was advertised they tried for a long time to get the switch to do the 120 but it would not. They came out a second time this time with Rafeal and Chris they worked a long time making calls and looking stuff up to figure out what the problem was. The kept me informed of the plan to fix it which involved putting a new board in my receiver and ditching the fancy switch. So the third time they came out again always on time if not a little early. They got it working in no time with the proper piece they needed. We cannot stress enough how pleasant it was working with Travis, Rafeal, and Chris. I strongly suggest using GHT it is a local owned company and they do amazing work if you are interested in High end stuff. I used to try and save money and use the big box places but they just do not have the skills nor the equipment that GHT can get a hold of. They are super knowledgeable you will not regret using them.

I just had Joey Griffin install a 5.1.2 Atmos speaker configuration in my den. At his…read morerecommendation, we went in-wall with both the surrounds and the front presence speakers. The work was super clean, the in-wall speakers blended with the walls and the sound is incredible. Joey is super down to earth, loves what he does, does professional work, and is fairly priced. I highly recommend.

While driving today, I encountered Griffin Tech Services' branded work truck #4180 (tag GTS1). The…read moretruck merged directly onto I-575 into my lane while traveling below the speed limit, forcing me to brake to avoid a collision. After cutting me off, the driver continued driving slowly. When I changed lanes to safely pass, the driver waved at me sarcastically as though I had done something wrong. We exited at the same exit, and the driver again waved at me in a mocking manner as if I had been the one at fault. Professionalism doesn't end at the job site, it also includes how you represent your company on the road. This experience left a very poor impression.

From the moment I first reached out to Jakes Pro TV Installs, I knew I was dealing with a true…read moreprofessional. He was upbeat, responsive, and took the time to answer every question I had--always offering thoughtful advice along the way. Throughout the entire process, Jake delivered an outstanding experience. Even during the install, he'd ask for my input on placement and setup, and when I'd flip the question back to him--"What would you do if this was your TV?"--he always gave honest, helpful recommendations that I truly appreciated. When my contractor dropped the ball on installing an outlet, Jake didn't miss a beat. He simply said, "Don't worry, I've got it," and sure enough, he handled it with ease--and the result was amazing. I can't say enough about Jake's professionalism, attention to detail, and the care he puts into every install. He treats your home like it's his own, making sure that once the job is done, you'll absolutely love how it turned out. If you're looking for someone to install your TV the right way, look no further--Jake is the guy you want from start to finish.

If you're looking for a team to take care of your home theater install needs, look no further…read more Jake was awesome from the very start. They were very quick to respond to my initial request with the information I needed. After exchanging some necessary information, we scheduled an install date. Their pricing was very competitive. Jake was very communicative. He sent a reminder and on the day of install, kept me informed of his arrival time, etc. He was right on time. He began his work and was incredibly thorough in his approach. He unmounted my old/dead TV and prepped for the new one. Once he got it mounted, everything looked great with all the cables hidden. We went through the initial setup together to insure everything was in working order. Jake cleaned up after himself to the point you wouldn't have known he'd even been there. I can't recommend them enough for their quality work and their professionalism.

Visited HiFi Buys today with a friend and had an excellent experience. Alan and his team demo'd a…read morewide variety of speakers/components at different price tiers and it was a comfortable and welcoming environment. The audition of the flagship room was a treat and our jaws hit the floor! Will definitely be back when it comes time to build up my next system.

Bought new 55 inch tv and surround sound system. They installed everything and am very pleased…read more Thank you Gordon & Mike for your service !!

I had a solid, positive experience with RMS. They were quick to respond to the initial request…read more(far exceeding competitors response times). They conducted a thorough eval of the need, asking questions and ensuring they understood. Although the pricing was higher than competitors, their responsiveness, knowledge, and professionalism won the day. Their installation work was of high quality, they cleaned up after themselves, and they got after it until it was done. Definitely would use them again and recommend them for home networking / cabling needs.

We thought we were hiring a quality, professional company that would provide a high-quality product…read moreand experience. What we got was the complete opposite. The initial consultation went well. Then we paid our deposit and was scheduled. 2 days prior to the install date I called the companies office where a young lady answered. I asked her if the company provided any 3d renderings or images so we could be sure that we were on the same page. The lady stated that someone, I forget the name, was a VISIONARY and they do not provide images. We did not care for anyone's vision other than ours because we must live with it and we knew what we wanted. The day of the install. The sub-contractor shows up and proceeds to build. As I see the wall shaping up and did not look like what I expressed in my consultation. The guy says that to do what I ask it would be an additional $800 and I should pay him directly. Which after seeing more progress, was what I ordered in the first place. On a call with the owner of the company, which he acted as if he didn't know what was going on, we had to pause the project to have a meeting because I felt as if the sub was trying to hustle me. The sub constructed my wall with a wood veneer, and it was supposed to be drywall to flow in consistency with the rest of the room. I did not ask for wood, nor do we like it. After they were aware of their mistake, they spent time trying to convince us that what was done was better than what we asked for and that we should accept that. NO! the additional time, labor and costs are yours to deliver what we ordered. After this we were then rescheduled to complete this project only to again have poor communication with scheduling. The second day they come back they left a guy here to do drywall and the guy came to me and said he was not left with the proper amount of material to finish. I had to go buy the materials. As I expressed my dislike for having to do this with the owner, her is his response "This is something that can happen. You cannot calculate exact parts for the job, especially if it's custom and there are no descriptions of materials only a picture. I will go ahead and contact....". The guy measured and built a wall, and you say you can't calculate materials? WOW, so someone is incompetent. I own a business in a similar field, and I have never had to have a client go to the store. This is a piece of Sxxt operation ran by people with zero business acumen. Points: 1. Lack of communication between company and subcontractor. 2. Design was not the same as build. 3. I had to install dust barriers and floor coverings to protect my home. 4. Poor communication between us and the company. 5. We had to go out and buy materials. 6. They used my ladder/equipment. 7. Came unprepared daily 8. Poor scheduling and time management I totally regret giving these people my business.

Amazing service from beginning to the end!! The customer service was beyond excellent, friendly and…read moreso professional!! Aaronette was so helpful and answered all of my 500 questions lol. She was very patient and sweet. She worked very hard to make my installation happen with my insanely busy schedule. She reach out to the technicians and asked them to stay late to get my T.V installed. The two gentlemen were very professional, friendly and nice. They were as quick as lighting lol. I swear it took them 5 minutes to mount my T.V above my fireplace(joking). They were helpful with any questions that I had and made sure that I was satisfied with their work. Their work is amazing and fast!! I will use them again fir sure!! Highly recommended!!

This company with the most unprofessional company I have ever dealt with. They were delayed and…read morecoming to my home to start the project and then required a second day which was not a problem, however the day they gave me I explained I had to leave by a certain time. They came to complete the work and at the time that I was required to leave I left and they were still working. I have provided them with not only the dimensions and the exact theater chairs I was a stalling and explained I would have two rows. This was reviewed multiple times with both installers. When I got home there was frayed carpet everywhere from the making of the platform to which they did not clean up, and pencil marks everywhere (on newly painted walls) from drawing on the walls where the placement of the speakers would go. When I contacted the owner to discuss my expectations not only for my future business with them and also referral business (yes after hours...I'm a real estate professional and definitely am used to working odd hours) to have a discussion, the owner referred me to the office line. In fact, my $12k in business and even more in a potential referral business was dismissed because he didn't get the business (which I have no control over). Furthermore I had issues with the installation of the front door lock to which they provided very little assistance in fixing and had me searching all over the Internet to fix. Additionally, one of the cameras continues to go off-line constantly to which they wouldn't correct and then stated that they would not correct these issues because they had discounted my services and giving me a free Roku, which didn't even work. And did I mention they wouldn't provide me with the business to which the TVs were purchased so that I could register them! Lastly, when I called regarding the incorrect placement of the platform, it was explained to me that I should have told them where to put it. Given that these are professionals, and they knew I was putting in two rows of seating, the exact seats as I had provided a picture and link to them, and the size of the room to which they measured, they should have known where to place the platform. They refused to come out and correct the issue without charging me a fee. I would never recommend this company to anyone. I am a professional real estate agent and small business owner myself I would never treat people the way this company treated me.

There are a couple of things that I wanted to discuss about this team. (All good things)…read more 1) The app - the app itself is very good. It tells me exactly what I need to know. For example, I can track the water usage and thus detect if there are any leaks. I had a major leak at my last home in Houston, TX so I was actively looking for any devices and apps that would track active water usage. After hours on google and reddit, this was definitely the one that stood out. I am sure the other ones were fine, but this one had exactly what I needed. 2) The install team - they were very professional, quick to reply. They installed the product a few weeks ago (during COVID pandemic) and followed all of the protocols. I felt comfortable - they wore masks and still stood far away from everyone. 3) Follow up - they did a great job at making sure that I knew how to use the device even after they left. I highly recommend reaching out to them. Definitely check them out.

I've had water damage plaguing my 50+ year old home since I moved in 20+ years ago. After…read morereplumbing the entire house and keeping back of the napkin tabs on well water usage, my son-in-law recommended I call Leak Squad. They installed a smart water meter in my water line that I can turn on and off from an app. They set up the app with alerts specific to my situation and gave me a customer service number to call if I get an alert or have any questions. They were so patient and knowledgeable, and I can't believe I waited this long to call them.