**Response to Cheryl A**…read more Also, it appears that your company only has a history of disputing negative reviews below by many other people other than me and always skirting responsibility...Being a responsible business owner means trying to make it right with your customers/clients instead of always trying to level blame on their shoulders while AAA says they have always done everything right...This is very typical of a business that deserves poor reviews. Just for some insight as well to the level of "Non-Quality and Nightmarish" work that AAA does. Please the pictures attached of the main Control 4 housing tower that AAA installed and look how disgusting, dirty and dusty the tower is to this day! You would think that if you paid a company $30K to install a full home automation system that they would at least have the professionalism to clean up and turn over the system in a very professional and clean manner instead of leaving it like these pictures show, correct? Well they didn't so if anything speaks a words it should be these pictures! Being a Yelp Elite reviewer I ONLY give poor or negative reviews when they are warranted...as you can see from my profile I have given many 4 and 5 star reviews but when I do give a 1 star review it is for a reason especially considering I am a fellow business owner of over 16 years and understand the negative implications these can cause. If you are looking for a Ethical, Quality Driven and Responsible Home Automation company RUN AWAY from THIS ONE and DO NOT LOOK BACK! I know this review sounds harsh but it is as truthful as can be. In 2020 while doing a major renovation of our penthouse condo, we decided to retain AAA to design, wire and install our Control 4 Home Automation system complete with RGBY Lighting, Control 4 Lighting and Switches and Lutron Shades...A Project that was well over $30,000 without even finishing ALL of the shades. Not that they have received ALL of their money they refuse to assist us in helping us achieve a fully functioning system. Recently some of the programming went "wonky" which is part of the issue they caused with the driver's they installed and the owner literally told me to reach out to the guy who sold us the system who no longer works for AAA, how crazy is that. When I called to confront him about this ludicrous statement he told me to "shut up"! Being a business owner for nearly 2 decades I truly understand customer service and ethical conduct as a business owner and Phillip Ampel the owner of AAA is probably one of the most unprofessional, dishonest individuals I have come across. I will update this review accordingly in the future with also pictures of how they left the Control4 cabinet install etc. once I get them uploaded. I will also update it accordingly to give insight as to how things are going with AAA in terms of getting our system operating as we were promised it would at contract completion. Stay Tunes, I am assuming we are going to have to go the route of litigation!

Words can not express how grateful I am for the installation project that just wrapped up at my…read morehome. Your guys were beyond professional and personable along the way, and my home theatre is beyond my wildest dreams. They showed me everything that's as going on, and walked me through how to use my home system with ease My home theatre makes it feel like I'm in the movies or at the stadium. No better company in Atlanta.

I've been using Robert since 2008. I've used his service over 6 times and have even referred him to…read morefamily and friends. He's great!!

I had a 7:30pm appt with Robert last night to mount my tv on the wall. He showed up on time and was…read moreso friendly. We chatted while he worked. He even had to install a new outlet above the mantle. Everything was done in about an hour. The pricing was fantastic compared to a quote I got from Best Buy which was literally twice the price. $100 for the mounting, $50 for the mount itself and $50 for the new outlet. I will be calling Robert again when I get a tv for the bedroom!

Absolute professional. Davidson did a fantastic job mounting my two TVs and hiding the cords. It…read moreturned out better than I could've imagined and he was very easy to work with. When one of our previously purchased mounts didn't work as expected, he came through for us with a mount that he had in his car. Everything is perfect and he was a breeze to work with. I'd give more than 5 stars if I could!

Had to get a projector and screen put together and mounted. Did a great job would recommend to…read moreanyone needing installation services

We wanted to have a home theater in our basement and took an appointment with them. The guy came as…read moreplaned and we show him the place with our needs. We never heard from them since. I guess we were too demanding

I'm interested in a pair of speakers they carry so I filled out my info on their "Contact Us" page…read moreon their website. That was three months ago and I NEVER got a reply. So, I called two days ago and spoke to Kurt about the speakers and inquired about them accepting trade-in speakers. I figured they wouldn't because I purchased them a while ago from a different dealer, but figured it wouldn't hurt to ask. Kurt informed me he'd need to ask the owner and call me back. As I stated that was two days ago, and I never got a call back. I just called again and Kurt informed me that he "handed it off" to the owner and he was supposed to call me, which never happened. I guess the $7,500 (before tax) I was going to spend to simply pick up a pair of speakers means I am not worth the time it takes to make a simple phone call. Luckily Crutchfield carries the same speakers for the same price and they are quite interested in my money. I wanted to support a local brick and mortar store instead of an online behemoth, but unfortunately I cannot think of a reason to support such poor customer service.

Quincy and Jay are two of the best hands down. They were knowledgeable, neat and proficient. You…read morecan't beat the price they off either, my overall experience with All Wires Hidden was a 10/10 and that's the truth. I highly recommend these guys to anyone.

This is my second time receiving service from All Wires Hidden. The first time was in February…read more2019 and I got two flat screens one installed in living room one in my bed room. Quincy was very professional, efficient, friendly, and very knowledgeable. He hit the wires perfectly and the TV is very secure on the wall. Also he left my house very clean because he picked up the trash and even offered to throw away the box even though he did not have to. I like that out of respect he took off his shoes ( I never asked him to btw). This time around my TV living room went out and I contacted him last minute, he was able to show up on time and switched out my TV for the new one in less than 30 minutes. Quoted me a pretty fair price also. I will definitely be using his services again in the future, if I decide to get a TV in the kitchen or bathroom as he said Lol

A plus contractor, on time, fair and quality of work was excellent. Absolutely recommend this…read morecompany.

We bought an older house which naturally did not have existing runs for ethernet and we hired Pro…read moreTech to bring our house into the modern era with 20 runs including 6 runs for exterior security cameras. Marcus and his team did a PHENOMENAL job with our install and I could not be more pleased. Being an older house, the job was not easy, but they were professional and knocked it out! I will be recommending Marcus to anyone and everyone I know that needs any low voltage, wiring, etc. work done! 10/10 on everything from service to quality to value!

Ricardo did a great job mounting my TV and two ceiling fans. We had some minor setbacks during the…read moreprocess but he's a quick thinker on his feet and at the end of the day it all worked out. Overall I am very satisfied and would use Mount Atlanta again!

The mount looked beautiful but the wires were messed up. I had two Samsung technicians come out and…read moreboth told me it was an installation issue even though I paid $335 for it to be installed correctly. After the second Samsung person told me it was an installation issue, I reached out to Mount TV but still have not heard anything back. I just wished they stood by their product and installed it correctly.

Honestly I had the best experience with the installation of two TVs. Top notch company, if you go…read moreanywhere else for PRS's services....think twice.

I was very pleased with his professionalism,reliable. This is my second time in a month I called…read moreand he came and mount my TV's. I would recommend PRS!!! Satisfied customer.