I had Big Frog Electric move two kitchen lights, and move the TV power and HDMI cables behind the…read morewall. They did a great job, and made minimal cuts in the drywall. I had them come back a week later to add recessed lights. The lighting in the kitchen is amazing, it had been very dark! Photo is right after the work, includes some of the holes needed to run the wires. We needed to paint anyway, so will have the painters repair the ceiling. I highly recommend Marco and his team!

I paid this company over $1000 to have 7 recessed lights installed in my house 5 years ago. One of…read morethem has already gone out and they're saying it'll be $450 to fix one light that shouldn't have gone out in the first place.

We have had Relyco Security for years thru EMC, but it recently changed to EMC Security. We had to…read morehave some window sensors replaced and since it switched over, they did a thorough inspection of ever sensor, fire alarm and motion in the house. Craig did such a great job. He explained things and called before he came and was here on time. I was also impressed with Wade in the billing department. Super nice and helpful! A great company to deal with!!!

EMC Has been awesome! The service techs & online help is so helpful and resolves every problem…read more They want to make sure your system is perfectly working!!!!

I have nothing but great things to say about Charter Spectrum. I was with AT&T for 10+ years, and…read morehave since gone away from them in all aspects of communication (direct tv, U-Verse, and mobility). AT&T were liars and signed me up for contracts I never approved. I ended up switching to Spectrum for internet, and have had nothing less but great service (4 months now). I have constant connectivity, and their customer service has been great. For those leaving negative reviews, you may want to call Spectrum and see what channel you should use for your router. Channels 1, 6, 11, work best for me. Spectrum also works better with certain type routers, as I find I get awesome speeds and connectivity with the Netgear Nighthawk 1900. If you use a cheap router, you get what you pay for, especially if you live in a large home. If you question Spectrums service to your home, run an Ethernet cable from your PC directly into the charter-spectrum modem, next, go to google and type in "speed test", select the one that says ...ookla, and this will be your actual speed to your home. By doing this test, you remove all interference within your home and your computer's Wi-Fi. Give Spectrum a chance...!!!

They cheat your money always wanting to charge more for less…read moreHate had it for six years Called to see is they had something more suitable for me the agent said noooo, Then she went on to say ohhh you're using WiFi for kids tablets

I love this company, and after all of the thorough training, I now understand TRULY, why ADT is the…read moreONLY way to really secure your home properly. ADT is the ONLY Home Security company that is federally regulated. All 851 of their competitors have a "No Negligence" clause which states that if something bad were to happen with their equipment "protecting" you, then they will neither take responsibility nor accountability for their failed equipment. ADT does not, and never has had a No Negligence clause. Their 36 month agreement is very reasonable compared to others which have 5 year agreements. Honestly, even if they are approximately $3 more per week, I am willing to pay it for... 4G speed ALL of the time. No service call fees, and no charge for replacement equipment..no matter what. No down time....ever! 6 monitoring stations so you are never in a position where you are not monitored (i.e. ADT purchased a competitor company after their ONE monitoring center was wiped out by a storm...Hmmm...thats not good). Anyways, Richard and all of the staff at ADT Total Home Connect are AMAZING. I never talk to a robot. My sales rep is always available for me AND they pay a referral fee once you are a customer!

will answer your calls until you sign a contract then completely ignore you. however, they did…read moreinstall most of what they said they would. would have gone with another provider if I knew there would be such a drastic change in communication once under contract.

SOLD MY HOUSE AND HAVE TO CONTINUE TO PAY FOR THIS SERVICE. So please make sure that you are not…read moremoving within the 5 year contract. Do you know what's gonna happen in your life for the next five years? I called and this really nice lady was able to give a monthly discount. I'm still never getting an alarm again, but it was nice she worked with me.

Do NOT switch back to Ackerman. Ackerman used to be a…read moretrustworthy company, but that changed after the owner passed away. When the company changed ownership, my account was sold to ADT without my knowledge. I only found out when I started receiving bills from a different company. When I contacted ADT (my "new company") to ask what was going on, the explanations were vague. Eventually, I received an email saying Ackerman was still operating and encouraging me to switch back. Because I'd had several issues with ADT in the past, I decided to return to Ackerman. Terrible mistake. Basically Ackerman sold my account and then convinced me to buy it back. The representative that came to my home, Natalie, told me I needed a new control panel and other replacement equipment, to the tune of around $1,000. I was also advised not to cancel ADT until an Ackerman tech came out to activate my service, which meant I had to pay both companies for the same month. On top of that, Ackerman charged me two weeks before my service agreement was even scheduled to begin. It's been several months and Natalie (who was supposed to be my point person for Ackerman) will not reposed to me inquires. Based on my experience, if your account has already been transferred to ADT, I would recommend staying put. For me, it wasn't worth the extra cost or frustration.

I've now become accustomed to writing bad reviews about AT&T - and though I'll gripe about their…read morecustomer service, it's really the institution that I'm upset at. I recently installed AT&T Digital Life home security, thinking that AT&T might've finally done something right. Though their customer service on the phone was great at first, and tried to accommodate rushing an installation date for me, their on-the-ground technicians were not very helpful. They weren't very articulate about the product or answering questions and seemed to want to rush out. On a SECOND visit, yes, after they disrupted myWIFI (and I had to bring in AT&T U-verse to fix the problem), they forgot to bring another camera I had ordered. This is a problem with their communication between departments. No surprise, it's AT&T. Then came the FALSE ALARM - it can happen to any household. During the ordering of service or installation, there was no emphasis on getting a permit from the county, no disclosure about it, and we were unaware of deadlines, and the company mentioned nothing to us - nor, did it say that we would be fined exorbitantly for false alarms. The schedule of fines for Los Angeles County where we live is $162 for the first alarm or $262 if unpermitted. The County does not waive any first false alarm whatsoever. When I called Customer Service, they didn't know their own policy about permitting, whether in fact AT&T contacts the County on your behalf to start the process. AT&T said anything about permits is in their fine print. Meanwhile, another AT&T customer service rep said we as system owners should have been emailed about permits. None of this happened, and no one knows what their talking about. No surprise, it's AT&T. Alright, I should've learned my lesson now. AT&T as an institution is terrible. No department they run is any different than any other which is defined by poor customer service training and terrible inter-departmental communication. I think all these folks who work for them do their best - it's not them per se - but their company. Now, onto writing a series about how much LA County SUCKS. But of course, everyone in the country knows that.

Service was reliable for the last 5 years outside of battery backup needing replacement every 2…read moreyears. The reason that I can recommend AT&T is the service cancellation process. They would not acknowledge me request while trying to keep my account. After 20 minutes, I told the agent that I was not going to listen to her hard sell. I just wanted to cancel my services. She never followed up with a confirmation email. I had to call back few laters later. They had me repeat the while story before I had to cut off the agent. I just wanted a confirmation of my service cancellation. Yet again, this has been an AT&T practice across all the business. Good lock to them.