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    Audio Video Interiors

    5.0 (2 reviews)
    Open 9:00 am - 5:00 pm

    Services - Audio Video Interiors

    Home theater calibration

    Security system installation

    Security system repair

    Audio Video Interiors Photos

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    8 months ago

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    4 years ago

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    Shawn R.

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    Total Home Connect - ADT Authorized Dealer

    Total Home Connect - ADT Authorized Dealer

    2.3
    (4 reviews)

    will answer your calls until you sign a contract then completely ignore you. however, they did…read moreinstall most of what they said they would. would have gone with another provider if I knew there would be such a drastic change in communication once under contract.

    Beware of ADT and their contracts. Those contracts are meant to protect them 100%. Once you sign…read morethe contract they owe you and treat you like garbage. Been a customer for 7 years. First 5 years locked in a contract and after that month to month plan. Was pleased with service in the past until I added a door bell camera. Last year I decided to add a door bell camera to my account. Little did I knew it will cause me so much frustration and aggravation to the point of loosing sleep over it. Few weeks after door bell camera was installed, the problems started. Camera was recording on and off and beside that, it started to ding randomly through out the day and night, constantly waking me up in the middle of night thinking someone is at the door ringing the bell door. Finally after 8 month I had a technician come to my home to check the issue, and apparently the ADT technician that installed the door bell did not check the voltage I had, to make sure that the voltage is compatible with ADT door bell camera. Since the voltage is much lower than what are camera needs, he removed the door bell camera, but I still got stuck in a contract for my entire alarm system that I signed when I added the camera. Since they took away the camera, logically the contract should be voided, since that was the only reason I signed a contract. I'm so done with ADT and their lack of professionalism and understanding that I'm considering paying out the contract rounding up around $2500, just so I don't have to ever never see their name on my statements. If the first ADT technician checks the voltage and told me it will cause problems I could had a chance to back out and not be locked in a contract for 5 years. Even if ADT burns down your home, you will still be hold in a contract and pay for it, while they are Protected 100%. As a consumer I will never sign a contract with any company that provides a service.

    Ackerman Security

    Ackerman Security

    1.9
    (665 reviews)

    SOLD MY HOUSE AND HAVE TO CONTINUE TO PAY FOR THIS SERVICE. So please make sure that you are not…read moremoving within the 5 year contract. Do you know what's gonna happen in your life for the next five years? I called and this really nice lady was able to give a monthly discount. I'm still never getting an alarm again, but it was nice she worked with me.

    Do NOT switch back to Ackerman. Ackerman used to be a…read moretrustworthy company, but that changed after the owner passed away. When the company changed ownership, my account was sold to ADT without my knowledge. I only found out when I started receiving bills from a different company. When I contacted ADT (my "new company") to ask what was going on, the explanations were vague. Eventually, I received an email saying Ackerman was still operating and encouraging me to switch back. Because I'd had several issues with ADT in the past, I decided to return to Ackerman. Terrible mistake. Basically Ackerman sold my account and then convinced me to buy it back. The representative that came to my home, Natalie, told me I needed a new control panel and other replacement equipment, to the tune of around $1,000. I was also advised not to cancel ADT until an Ackerman tech came out to activate my service, which meant I had to pay both companies for the same month. On top of that, Ackerman charged me two weeks before my service agreement was even scheduled to begin. It's been several months and Natalie (who was supposed to be my point person for Ackerman) will not reposed to me inquires. Based on my experience, if your account has already been transferred to ADT, I would recommend staying put. For me, it wasn't worth the extra cost or frustration.

    Audio Video Interiors - hometheatreinstallation - Updated August 2026

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