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    Do not drive here, no one to help as of July 17, 2020.
    Ash L.

    Ughhhhhh, I HATE WOW! I live at an apartment complex and we are required to pay $75 a month for internet and cable through WOW. I added a phone line and I'm supposed to get a bill for $20 a month. Nope, they billed me $176 this month just for premium internet. I already have internet that I pay for. I never asked for an internet upgrade nor did they ever even upgrade my internet. When I call, super long wait times to speak to someone in their factory in Guatemala. It is difficult to understand them with the language barrier. They don't care though. They pass you around and tell you they have created a "case". I have gotten nowhere dealing with them on the phone so I figured I would drive to this location today. When I pulled up there were 2 other cars with people in the parking lot looking very confused. A couple of us walked up to the front door and it was locked and the lights were out. They are so dumb that they put the notes up on the other door where no one would think to look indicating that they are closed indefinitely due to Coronavirus. What an absolute waste of time! Do not waste your time driving here. This is one of the worst companies I have EVER had to deal with. Super frustrating. I would think twice before you move into a complex that makes you use them. It will just frustrate you beyond measure. It seems as if they go out of their way to piss people off. Just avoid living in areas that they service and you will be ahead of the curve.

    This is what the $100 a month 1gig plan gets you with WOW

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    7 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

    Terrible cable and internet service. Very expensive services . Not worth the price. Trust me they are terrible !

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    6 years ago

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    7 years ago

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    3 years ago

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    3 years ago

    The worst service ever!! Constant interruptions and 4 hour waits for customer service that hangs up on you! No! No!

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    5 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    12 years ago

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    16 years ago

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    12 years ago

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    9 years ago

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    12 years ago

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    9 years ago

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