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    Templar Auto Group

    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Templar Auto Group

    Auto loan

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    8 years ago

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    Truliant Federal Credit Union Matthews

    Truliant Federal Credit Union Matthews

    2.1
    (9 reviews)

    I rarely leave reviews, but my experience with Truliant has been incredibly frustrating. My account…read morewas closed for inactivity without proper notice, and after spending hours on the phone, I still have to return to the branch in person just to resolve issues involving checks that were issued incorrectly, later canceled, and ultimately resulted in a bounced check. Despite the error being on the bank's side, there has been very little urgency or willingness from management to make the situation easy to correct. On top of that, they mishandled an auto loan that had already been paid off, continued accepting payments afterward by depositing them into savings, and negatively impacted my credit in the process. The lack of communication, accountability, and customer service has been extremely disappointing. Based on my experience, if you are considering banking with Truliant, you may want to carefully explore other options as well.

    I banked with Truliant for about 2-3 years, rarely using the account as it was my local source for…read morecash, deposits, etc. Their local branches are excellent, helpful and wonderful to deal with. It could be a great bank...until you need their support. In December they alerted me to a fraudulent purchase for just under $1000. I called, confirmed it was not me and they provisionally added the credit back to my account. I provided all the information I could to backup that I did not make the purchase. In February, they removed the provisional credit and stated "no error occurred" placing the blame on me and removing $1000 from my account. I worked with their fraud team to no avail and even contacted their Sr. Management Team which placed the blame on Visa's fraud department. They had a chance to make this right and failed on multiple occasions. Never again Truliant, you failed me and I'm out $1000. Do yourself a favor and avoid this bank at all costs.

    OneMain Financial

    OneMain Financial

    1.0
    (2 reviews)

    horrible employee at WT Harris Blvd Named Renee. the staff at this location are very undertrained…read morethe loan specialist Renee was very unknowledgable in answering questions. she stumble a lot and had to reach out to her manager Natasha for answering questions. please avoid this business as they have deceptive business practices

    Sadly I have to give Onemain one star when my which is it would be zero. Don't trust them for…read moreloans, when make your payments monthly, you go to the website and make it. Sometimes says you have zero payment due, when I know I haven't made a payment, you call in, and they say no, you have no payment due at this time, ok, so an angel made the payment for me. Then the next month, being this month, all of a sudden I have two payments owed and they have the audacity to charge me late fees, when I called when it was time to make the payment and was told I owed no payment. Got so mad that decided to make a wholesome payment of everything owed and get rid of this nightmare. That payoff payment was made Saturday evening, as I am writing this is 7:30 pm on Monday and the payment still pending on their website. The payoff amount now (Monday) is 16 dollars higher than it was on Saturday night. They suddenly added more money to the payoff amount because they still haven't processed the payoff amount made. They are running a scam here!! DO NOT TAKE LOANS WITH THIS PEOPLE!!!! Btw, right this second I have been on the line waiting for 30 mins, I have been able to write this long review, edit it and still no one has come to the line. Customers are not a priority for them.

    Templar Auto Group - autoloanproviders - Updated July 2026

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