My review is overdue, but thats probably better for them since it has been nearly a year and I am…read morestill just as happy as the day i drive off the lot. I was looking for a specific make/model, saw one i liked online at a decent price and Journey Auto sales was the dealer. So I bought my 2003 Trans AM from them, they had just raised the price that day, (he showed me the paper work) but hadnt updated the website yet so we still worked off the old price when negotiating and they gave me what I felt was a very fair price. I found 2 small issues during my initial inspection and test drive and they took care of both issues prior to me buying the car. Would buy from them again and would recommend them to someone looking for a car.

I have never had such a good experience as I did at Journey Scott and his staff made buying a…read morecar stress free and even fun I can't say enough about them and wouldn't go anywhere else

I have unfortunately been in 2 rear end car accidents since I bought my new car! I took my car to…read moreKeffer the first time because it was close to where I lived and the other driver's insurance company suggested them. I had no previous knowledge of their work before handing my keys over but not only did Keffer get my car fixed sooner than they had even projected but they had helped me with the rental car pick up and turn in, and had my car washed and cleaned when I came to pick it up! They also stayed in touch with me throughout the whole procedure! I was so impressed that when luck would have it that I was in yet another accident, I brought my car back to Keffer! They remembered my name and were very friendly and and all the staff are a pleasure to work with! The second accident was much more severe so it took longer to fix but the car looks brand new again and their service standards in going above and beyond in every way, where as wonderful, if not better, the second time around! I fully recommend anyone to Keffer Collision!

Came here twice and was very satisfied with the work. The people were very nice with a small shop…read morefeel it was great. JQ helped me with all my estimates and needs. He suggested i get a cheaper part to save money. And who cant appreciate that? Great place to bring your car for collision repair needs.

Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

* If you are selling your car, go to EchoPark. Steve was personable, direct and helpful with…read moreassessing the value of my car. Cassie sealed the deal with paperwork necessary to transfer the title and process the payment. The facility is clean, the team is friendly and service is fast. Pro-Tip complete the questions online in advance to help speed up the process and for easy access to your quote.

I was asked to sell my MIL's car for the Family, so I looked up prices on Kelly Blue Book, Carmax,…read moreetc. and requested quotes online. Carmax (CM) offered us $3,400 but lowered it to $3,000 when I brought the car in. EchoPark (EP) offered $4,700. Mind you this is an 18 year old Honda. I'd never heard of EP, so I was skeptical that the offer would also be significantly less once I brought the car in. I texted with Chentel about the necessary paperwork and options since my MIL is in Assisted Living. I talked to Chrystal the next day and scheduled an appointment. Ben processed and evaluated the car. EP honored the Online Offer even though they found a chip in the windshield even CM hadn't seen. I called my MIL to come sign and we were in and out within an hour (I don't remember the name of the young lady who processed the paperwork, but she's learning Korean). I've bought / sold 13 BMWs in my life and the experience with EP rivaled my experience with the best BMW Dealerships. When we left about 7:00 pm on Valentine's Day, I was impressed to talk with the Sales Manager and General Manager...both had been working the Front Desk on the "Holiday." Kudos to all!

I've been coming to South Chevy since it was Steve Moore Chevy and I always receive great service…read more Services are always quick, everyone is always polite, love the lobby area and free snacks and drinks make it a very comfy wait. Considering you have to frequent these places it's a good vibe.

I brought my vehicle to South Charlotte Chevrolet for warranty service. The vehicle was purchased…read morebrand new from Randy Marion Chevrolet, with all accessories already installed at the time of sale. South Charlotte Chevrolet refused to honor warranty coverage on those items, stating that they would not cover them because the accessories were installed by another Chevrolet dealer. As the customer, I had no role in the installation or modification of these items. The vehicle was purchased new from an authorized Chevrolet dealership, and the accessories were included in the original sale. Warranty coverage should not depend on which authorized Chevrolet dealer performed the installation. If General Motors or Chevrolet excludes warranty coverage based on dealer-installed accessories, that limitation should be clearly disclosed at the time of purchase. Denying coverage after the sale places responsibility on the customer for decisions made entirely within the GM dealer network. This experience reflects poorly on dealer-to-dealer coordination and on GM's warranty consistency. I expected better accountability and support from an authorized Chevrolet service department representing General Motors.

Worst car dealership ive ever gotten a car from. Never buy from them. Ever. Ive changed my…read moretransmission twice since I got it, changed all wheel hubs, changed all break pads less than 4 weeks after

Just purchased a 2020 Altima from these guys, and the process was painless. Jesse, our salesman,…read morewas very accommodating and patient, which allowed me to take my time driving and checking out the car. I never felt rushed or pressured into anything. Nick, the shop manager, was very generous with his offering, as we were able to negotiate a very very very agreeable price. I wouldn't hesitate to recommend AR to family and friends and/or an return for future purchases. Only had the car for 2 days, and it is driving very nice.

I recently purchased a Porsche Cayenne S from Carolina Auto Imports, and the experience was…read moretop-tier. The customer service and communication were truly exceptional, with staff that are professional, knowledgeable, and genuinely focused on making the buying process seamless. They provided clear, transparent information, making the entire transaction stress-free. If you are looking for high-quality vehicles and unmatched service, I highly recommend them. Key Highlights: Superb Communication: Kept me informed throughout the entire process. Customer-Focused: Professional and friendly staff made me feel valued. Quality Inventory: The Cayenne S was in immaculate condition. Highly Recommended: An honest, straightforward dealership.

One of the best customer experiences of my life. When you speak with Amin, you think it's too good…read moreto be true. But you find out that he is a top-notch, customer-first oriented business. I found a car that I wanted at his dealership. He crossed every t and dotted every i in the process, getting me the car (I am in MA) smoothly and quickly. I was so impressed I just purchased ANOTHER car from him with his help. I told him what I wanted and he found me the most amazing Land Rover, which was just delivered 2 days ago. He is reliable, unbelievably attentive and responsive. Although I don't plan on getting any other cars for a while, when I need one I'll be sure to use Amin again. I highly recommend him to anyone looking.

I've been a long-time customer with South End Auto. They are reasonable, thorough, and fair. They…read moredon't cut corners on service, and they don't push unnecessary repairs. Having a mechanic you can trust is gold. South End Auto is that repair shop.

I have purchased 3 used Volkswagen cars from this dealer and I plan to buy a 4th soon. The owner,…read moreIvan, is very honest and has always worked hard to find me my dream car for a great price. I have saved thousands every time. I would definitely recommend to all my friends.

This might very well be the best run car business in the nation…read more.. Old fashion way to handle a customer, making sure he's happy. Full disclosure and if a problem occurs, it will be handled in the best possible way. Certainly the best way to get repeat customers and high recommendations. Thank you !

This is the most reliable HONEST dealership in the Carolina's. After being a long time customer…read morepurchasing multiple cars from them they always treat me like family and always do the right thing by me. The owner assured me he will always help me before hurt me. I percent trust these guys from the sales team to the finance department even the repair shop. I can't say enough how good they have been to me and highly recommend them!!!! And beautiful affordable cars

The employees here truly make the place. He had made purchasing a car, such a calm and enjoyable…read moreexperience with no added pressure and honest recommendations. All of the staff even the ones at the front desk are incredibly kind, and even after I'm sure what he a long shift, they keep a smile on their face and a positive attitude. 11/10 would buy here again!!

Purchased a truck in November 25, in February of 26 I noticed there was motor oil on the engine…read morewhen I went to change oil. tried to address the issue before it was out of warranty but got nowhere with carmax. I had only put 3000 miles on the truck and two weeks after the 90 days warranty was up the engine blew the rear main seal. new motor is $15,000. Do yourself a favor and don't give any money to this company. Not to mention they failed to disclose the premium trim wasn't 4wd. The truck had missing running boards that were taken off after they took the listing photos. And the rear seat folding mechanism was broken. Their "125 point inspection" is garbage. I have done over $70,000 in business with carmax over the course of 4 vehicles. I will no longer continue to do business with a company that has such little ethics in their business model.