I went first thing in the morning with 2 little kids prepared to be there a while. I had a tire…read morethat was losing air. When I walked in they took my key and brought it back in less than ten minutes and charged me an unheard of low price. They were friendly and nice about my 2 year old looking at all the equipment and even gave him a quarter to get m&ms. I rarely leave reviews but it was such a relief to get such fast and friendly service. I'll be going there from now on for sure.

Following up on my previous review. My wife went down their to see about paying the ransom on our…read morestring trimmer. Once again, the "guy" who has all the answers was not in. So, my wife asked them to give us the trimmer back. She collected it, no apologies at all. Reminder, they had it for 2-1/2 months. She took it to another place and the guy noticed the spark plug is missing. Now, we have to make another trip to Boyd's to get that. Never again Boyd's.

They stand behind their work and let you know what to do to limit the unexpected coming around the…read morecorner with your vehicle.

We have been using York Express Lube for years. They are fast, reliable, and often go above and…read morebeyond what is required. They have earned our trust with their honesty.

I'm here to share my personal experience with no lies. I have phone records and text messages to…read moreprove everything. I was contacted by the sales manager Julian about a Ford F-150 raptor. I told him I would come by and look at it which I did. Then I shook his hand and said I'm going to get it but it was after 1800hrs the credit union was closed. We agreed on a price, the next day I got off work and went to the bank did the paperwork and picked up the check the next day. The same day I pick up the check I'm in close communication with him and the sales woman! I call back one more time for a follow up she. Tell me someone is currently test driving the truck I told them I was going to get and the truck I have a check for. I called Julian to get an update he tell me the truck SOLD!! I expressed how unprofessional that was and the deal was locked in on my end. I took a hard inquiry on my credit due to thinking I would get this truck. Watch out for this place they say one thing and some else come along that doesn't ...... they will sale to them. They post the message after you leave a review and still don't fix the initial problem.

I purchased my 2022 f150 Burns Ford lancaster. Also purchased was a extended warranty. I was told…read moreas long as I kept the records for the oil changes I would be fine. Well, turns out that's not exactly correct. I was told inaccurate information. And now the warranty is no longer valid not only because I don't have records of changing the air filter. Even though it's never been recommended to be cleaned by Burns Ford of Lancaster or of york. I was under the impression by speaking with the service writer that my warranty even though came from Burns of Lancaster was still under the same umbrella as Burns of York. Turns out that's not correct. I believe what it was they were just looking to get extended business. Because I was never informed until now when I do need the warranty that I'm not covered. Because well it didn't transfer. Even though it's the same umbrella. Doesn't transfer. Not only that I've been going to Burns Lancaster Burns of York for quite some time for my oil changes. Last two times I've noticed before oil change first time half a quart this time 3/4 of a quart low. The truck has 83,000 miles on it. I looked a little further it's leaking from the VVT grommets on the valve cover gasket. Leaking an office to where I can smell it burn off the exhaust manifold. Leaking enough is to wear the air conditioning compressor has oil on it. Oh let me not forget last time I went I also had transmission fluid service done. To make sure I was up to date with all warranty issues or staying ahead of them. Well what they did they charged me for dropping the pan and changing the filter. Which was significantly higher in cost than it is for fluid replacement. I took about 10 minutes to clear it up.. so yeah I would think twice before going there.